Abstract: E-service quality plays a significant role to achieve
success or failure in any organization, offering services online. It will
increase the competition among the organizations, to attract the
customers on the basis of the quality of service provided by the
organization. Better e-service quality will enhance the relationship
with customers and their satisfaction. So the measurement of eservice
quality is very important but it is a complex process due to
the complex nature of services. Literature predicts that there is a lack
of universal definition of e-service quality. The e-service quality
measures in banking have great importance in achieving high
customer base. This paper proposes a conceptual model for
measuring e-service quality in Indian Banking Industry. Nine
dimensions reliability, ease of use, personalization, security and trust,
website aesthetic, responsiveness, contact and fulfillment had been
identified. The results of this paper may help to develop a proper
scale to measure the e-service quality in Indian Banking Industry,
which may assist to maintain and improve the performance and
effectiveness of e-service quality to retain customers.
Abstract: According to the demand of the power and
refrigeration industry, the theoretical and practical teachings of the
Thermal Energy and Power Engineering characteristic specialty in
china are studied. The teaching reform and practice of the Thermal
Energy and Power Engineering specialty have been carried out,
including construction and reform measures, teaching reform and
practice, features, and achievements. Proved by practices, the
theoretical and practical teaching effects are obvious. The study results
can provides certain reference experience for theoretical and practical
teachings of the related specialties in china.
Abstract: Currently, seismic probabilistic risk assessments
(SPRA) for nuclear facilities use In-Structure Response Spectra
(ISRS) in the calculation of fragilities for systems and components.
ISRS are calculated via dynamic analyses of the host building
subjected to two orthogonal components of horizontal ground
motion. Each component is defined as the median motion in any
horizontal direction. Structural engineers applied the components
along selected X and Y Cartesian axes. The ISRS at different
locations in the building are also calculated in the X and Y directions.
The choice of the directions of X and Y are not specified by the
ground motion model with respect to geographic coordinates, and are
rather arbitrarily selected by the structural engineer. Normally, X and
Y coincide with the “principal” axes of the building, in the
understanding that this practice is generally conservative. For SPRA
purposes, however, it is desirable to remove any conservatism in the
estimates of median ISRS. This paper examines the effects of the
direction of horizontal seismic motion on the ISRS on typical nuclear
structure. We also evaluate the variability of ISRS calculated along
different horizontal directions. Our results indicate that some central
measures of the ISRS provide robust estimates that are practically
independent of the selection of the directions of the horizontal
Cartesian axes.
Abstract: Two Lithium Disilicate (LD) glass ceramics based on
SiO2-Li2O-K2O-Al2O3 system were prepared through a glass melting
method. The glass rods were then fabricated into dental crowns via a
hot pressing at 900˚C and 850˚C in order to study the effect of the
pressing temperatures on the phase formation and microstructure of
the glasses. Different samples of as cast glass and heat treated
samples (600˚C and 700˚C) were used to press for investigating the
effect of an initial microstructure on the hot pressing technique. Xray
diffraction (XRD) and scanning electron microscopy (SEM) were
performed to determine the phase formation and microstructure of the
samples, respectively. XRD results show that the main crystalline
structure was Li2Si2O5 by having Li3PO4, Li0.6Al0.6Si2O6, Li2SiO3,
Ca5 (PO4)3F and SiO2 as minor phases. Glass compositions with
different heat treatment temperatures exhibited a difference phase
formations but have less effect during pressing. SEM micrographs
showed the microstructure of Li2Si2O5 as lath-like shape in all
glasses. With increasing the initial heat treatment temperature, the
longer the lath-like crystals of lithium disilicate were increased
especially when using glass heat treatment at 700˚C followed by
pressing at 900˚C. This could be suggested that LD1 heat treatment at
700˚C which pressing at 900˚C presented the best formation by the
hot pressing and compiled microstructure.
Abstract: To evaluate the factors which predetermine the
coronary artery disease in patients having positive Exercise Tolerance
Test (ETT) that is treadmill results and coronary artery findings. This
descriptive study was conducted at Department of Cardiology,
Ibrahim Cardiac Hospital & Research Institute, Dhaka, Bangladesh
from 1st January, 2014 to 31st August, 2014. All patients who had
done ETT (treadmill) for chest pain diagnosis were studied. One
hundred and four patients underwent coronary angiogram after
positive treadmill result. Patients were divided into two groups
depending upon the angiographic findings, i.e. true positive and false
positive. Positive treadmill test patients who have coronary artery
involvement these are called true positive and who have no
involvement they are called false positive group. Both groups were
compared with each other. Out of 104 patients, 81 (77.9%) patients
had true positive ETT and 23 (22.1%) patients had false positive
ETT. The mean age of patients in positive ETT was 53.46± 8.06
years and male mean age was 53.63±8.36 years and female was
52.87±7.0 years. Sixty nine (85.19%) male patients and twelve
(14.81%) female patients had true positive ETT, whereas 15
(65.21%) males and 8 (34.79%) females had false positive ETT, this
was statistically significant (p
Abstract: Vacuum insulation panel (VIP) is a promising thermal
insulator for buildings, refrigerator, LNG carrier and so on. In general,
it has the thermal conductivity of 2~4 mW/m·K. However, this thermal
conductivity is that measured at the center of VIP. The total effective
thermal conductivity of VIP is larger than this value due to the edge
conduction through the envelope. In this paper, the edge conduction of
VIP is examined theoretically, numerically and experimentally. To
confirm the existence of the edge conduction, numerical analysis is
performed for simple two-dimensional VIP model and a theoretical
model is proposed to calculate the edge conductivity. Also, the edge
conductivity is measured using the vacuum guarded hot plate and the
experiment is validated against numerical analysis. The results show
that the edge conductivity is dependent on the width of panel and
thickness of Al-foil. To reduce the edge conduction, it is recommended
that the VIP should be made as big as possible or made of thin Al film
envelope.
Abstract: Sports games conducted as a group are a form of
therapeutic exercise for aged people with decreased strength and for
people suffering from permanent damage of stroke and other
conditions. However, it is difficult for patients with different athletic
abilities to play a game on an equal footing. This study specifically
examines a computer video game designed for therapeutic exercise,
and a game system with support given depending on athletic ability.
Thereby, anyone playing the game can participate equally. This
video-game, to be specific, is a popular variant of balloon volleyball,
in which players hit a balloon by hand before it falls to the floor. In this
game system, each player plays the game watching a monitor on which
the system displays tailor-made video-game images adjusted to the
person’s athletic ability, providing players with player-adaptive assist
support. We have developed a multiplayer game system with an image
generation technique for the tailor-made video-game and conducted
tests to evaluate it.
Abstract: The purpose of this study is to compare Self
Compacting Concrete (SCC) and Conventional Concrete (CC) in
terms of their capillary water absorption. During the comparison of
SCC and CC, the effects of two different factors were also
investigated: concrete strength class and curing condition. In the
study, both SCC and CC were produced in three different concrete
classes (C25, C50 and C70) and the other parameter (i.e. curing
condition) was determined as two levels: moisture and air curing. It
was observed that, for both curing environments and all strength
classes of concrete, SCCs had lower capillary water absorption values
than that of CCs. It was also detected that, for both SCC and CC,
capillary water absorption values of samples kept in moisture curing
were significantly lower than that of samples stored in air curing.
Additionally, it was determined that capillary water absorption values
for both SCC and CC decrease with increasing strength class of
concrete for both curing environments.
Abstract: Mammography has been one of the most reliable
methods for early detection of breast cancer. There are different
lesions which are breast cancer characteristic such as
microcalcifications, masses, architectural distortions and bilateral
asymmetry. One of the major challenges of analysing digital
mammogram is how to extract efficient features from it for accurate
cancer classification. In this paper we proposed a hybrid feature
extraction method to detect and classify all four signs of breast
cancer. The proposed method is based on multiscale surrounding
region dependence method, Gabor filters, multi fractal analysis,
directional and morphological analysis. The extracted features are
input to self adaptive resource allocation network (SRAN) classifier
for classification. The validity of our approach is extensively
demonstrated using the two benchmark data sets Mammographic
Image Analysis Society (MIAS) and Digital Database for Screening
Mammograph (DDSM) and the results have been proved to be
progressive.
Abstract: In today’s highly competitive, dynamic and
technology driven business circumstances, marketers are under
steady pressure to deliver the best. Organizations are continuously
improving and upgrading themselves to meet customer expectations
and demands. Technology has not only changed the way in which
business is done in modern times but has also transformed the way to
reach out to target audience. Marketers have identified most recent
media options to communicate and convince potential customers.
Numerous scholars have studied the research domain of advertising
and have tried to recognize different measures of advertisement
effectiveness in context of various media. The objective of this paper
is to critically review accessible literature on advertisement
effectiveness in context of varied advertising media, recognize major
gaps in the literature and identify future research prospects on the
basis of critical analysis of literature.
Abstract: Comprehensive numerical studies have been carried
out to examine the best aerodynamic performance of subsonic aircraft
at different winglet cant angles using a validated 3D k-ω SST model.
In the parametric analytical studies NACA series of airfoils are
selected. Basic design of the winglet is selected from the literature
and flow features of the entire wing including the winglet tip effects
have been examined with different cant angles varying from 150 to
600 at different angles of attack up to 140. We have observed, among
the cases considered in this study that a case, with 150 cant angle the
aerodynamics performance of the subsonic aircraft during takeoff
was found better up to an angle of attack of 2.80 and further its
performance got diminished at higher angles of attack. Analyses
further revealed that increasing the winglet cant angle from 150 to 600
at higher angles of attack could negate the performance deterioration
and additionally it could enhance the peak CL/CD on the order of
3.5%. The investigated concept of variable-cant-angle winglets
appears to be a promising alternative for improving the aerodynamic
efficiency of aircraft.
Abstract: Predicting earthquakes is an important issue in the
study of geography. Accurate prediction of earthquakes can help
people to take effective measures to minimize the loss of personal
and economic damage, such as large casualties, destruction of
buildings and broken of traffic, occurred within a few seconds.
United States Geological Survey (USGS) science organization
provides reliable scientific information about Earthquake Existed
throughout history & the Preliminary database from the National
Center Earthquake Information (NEIC) show some useful factors to
predict an earthquake in a seismic area like Aleutian Arc in the U.S.
state of Alaska. The main advantage of this prediction method that it
does not require any assumption, it makes prediction according to the
future evolution of the object's time series. The article compares
between simulation data result from trained BP and RBF neural
network versus actual output result from the system calculations.
Therefore, this article focuses on analysis of data relating to real
earthquakes. Evaluation results show better accuracy and higher
speed by using radial basis functions (RBF) neural network.
Abstract: Key frame extraction methods select the most
representative frames of a video, which can be used in different areas
of video processing such as video retrieval, video summary, and video
indexing. In this paper we present a novel approach for extracting key
frames from video sequences. The frame is characterized uniquely by
his contours which are represented by the dominant blocks. These
dominant blocks are located on the contours and its near textures.
When the video frames have a noticeable changement, its dominant
blocks changed, then we can extracte a key frame. The dominant
blocks of every frame is computed, and then feature vectors are
extracted from the dominant blocks image of each frame and arranged
in a feature matrix. Singular Value Decomposition is used to calculate
sliding windows ranks of those matrices. Finally the computed ranks
are traced and then we are able to extract key frames of a video.
Experimental results show that the proposed approach is robust
against a large range of digital effects used during shot transition.
Abstract: This paper illustrates the effect of nano Magnesium
Hydroxide (MH) loading on the thermal properties of Low Density
Polyethylene (LDPE)/Poly (ethylene-co vinyl acetate) (EVA) nano
composite. Thermal studies were conducted, as it understanding is
vital for preliminary development of new polymeric systems.
Thermal analysis of nanocomposite was conducted using thermo
gravimetric analysis (TGA), and differential scanning calorimetry
(DSC). Major finding of TGA indicated two main stages of
degradation process found at (350 ± 25oC) and (480 ± 25oC)
respectively. Nano metal filler expressed better fire resistance as it
stand over high degree of temperature. Furthermore, DSC analysis
provided a stable glass temperature around 51 (±1oC) and captured
double melting point at 84 (±2oC) and 108 (±2oC). This binary
melting point reflects the modification of nano filler to the polymer
matrix forming melting crystals of folded and extended chain. The
percent crystallinity of the samples grew vividly with increasing filler
content. Overall, increasing the filler loading improved the
degradation temperature and weight loss evidently and a better
process and phase stability was captured in DSC.
Abstract: Guided by the theory of learning styles, this study is
based on the development of a multimedia learning application for
students with mastery learning style. The learning material was
developed by applying a graduated difficulty learning strategy.
Algebra was chosen as the learning topic for this application. The
effectiveness of this application in helping students learn is measured
by giving a pre- and post-test. The result shows that students who
learn using the learning material that matches their preferred learning
style perform better than the students with a non-personalized
learning material.
Abstract: Maturity models, used descriptively to explain
changes in reality or normatively to guide managers to make
interventions to make organizations more effective and efficient, are
based on the principles of statistical quality control and PDCA
continuous improvement (Plan, Do, Check, Act). Some frameworks
developed over the concept of maturity models include COBIT,
CMM, and ITIL.
This paper presents some limitations of traditional maturity
models, most of them related to the mechanistic and reductionist
principles over which those models are built. As systems theory helps
the understanding of the dynamics of organizations and
organizational change, the development of a systemic maturity model
can help to overcome some of those limitations.
This document proposes a systemic maturity model, based on a
systemic conceptualization of organizations, focused on the study of
the functioning of the parties, the relationships among them, and their
behavior as a whole. The concept of maturity from the system theory
perspective is conceptually defined as an emergent property of the
organization, which arises as a result of the degree of alignment and
integration of their processes. This concept is operationalized through
a systemic function that measures the maturity of organizations, and
finally validated by the measuring of maturity in some organizations.
For its operationalization and validation, the model was applied to
measure the maturity of organizational Governance, Risk and
Compliance (GRC) processes.
Abstract: Violet Sr–Al–O:Eu2+ phosphor particles were
synthesized from a metal–ethylenediaminetetraacetic acid (EDTA)
solution of Sr, Al, Eu, and particulate alumina via spray drying and
sintering in a reducing atmosphere. The crystal structures and emission
properties at 85–300 K were investigated. The composition of the
violet Sr–Al–O:Eu2+ phosphor particles was determined from various
Sr–Al–O:Eu2+ phosphors by their emission properties’ dependence
on temperature. The highly crystalline SrAl12O19:Eu2+ emission phases
were confirmed by their crystallite sizes and the activation energies for
the 4f5d–8S7/2 transition of the Eu2+ ion. These results showed that the
material identification for the violet Sr–Al–O:Eu2+ phosphor was
accomplished by the low-temperature luminescence measurements.
Abstract: Powder metallurgy (P/M) is the only economic way to
produce porous parts/products. P/M can produce near net shape parts
hence reduces wastage of raw material and energy, avoids various
machining operations. The most vital use of P/M is in production of
metallic filters and self lubricating bush bearings and siding surfaces.
The porosity of the part can be controlled by varying compaction
pressure, sintering temperature and composition of metal powder
mix. The present work is aimed for experimental analysis of friction
and wear properties of self lubricating copper and tin bush bearing.
Experimental results confirm that wear rate of sintered component
is lesser for components having 10% tin by weight percentage. Wear
rate increases for high tin percentage (experimented for 20% tin and
30% tin) at same sintering temperature. Experimental results also
confirms that wear rate of sintered component is also dependent on
sintering temperature, soaking period, composition of the preform,
compacting pressure, powder particle shape and size.
Interfacial friction between die and punch, between inter powder
particles, between die face and powder particle depends on
compaction pressure, powder particle size and shape, size and shape
of component which decides size & shape of die & punch, material of
die & punch and material of powder particles.
Abstract: The purpose of this work is examining the multiproduct
multi-stage in a battery production line. To improve the
performances of an assembly production line by determine the
efficiency of each workstation. Data collected from every
workstation. The data are throughput rate, number of operator, and
number of parts that arrive and leaves during part processing. Data
for the number of parts that arrives and leaves are collected at least at
the amount of ten samples to make the data is possible to be analyzed
by Chi-Squared Goodness Test and queuing theory. Measures of this
model served as the comparison with the standard data available in
the company. Validation of the task time value resulted by comparing
it with the task time value based on the company database. Some
performance factors for the multi-product multi-stage in a battery
production line in this work are shown.
The efficiency in each workstation was also shown. Total
production time to produce each part can be determined by adding
the total task time in each workstation. To reduce the queuing time
and increase the efficiency based on the analysis any probably
improvement should be done. One probably action is by increasing
the number of operators how manually operate this workstation.
Abstract: This research work is concerned with the life cycle
assessment (LCA) of an expressway, as well as its infrastructure, in
Thailand. The life cycle of an expressway encompasses the raw
material acquisition phase, the construction phase, the use or service
phase, the rehabilitation phase, and finally the demolition and
disposal phase. The LCA in this research was carried out using CML
baseline 2000 and in accordance with the ISO 14040 standard. A
functional unit refers to transportation of one person over one
kilometer of a 3-lane expressway with a 50-year lifetime. This
research has revealed that the construction phase produced the largest
proportion of the environmental impact (81.46%), followed by the
service, rehabilitation, demolition and disposal phases and
transportation at 11.97%, 3.72% 0.33% and 2.52%, respectively. For
the expressway under study, the total carbon footprint over its
lifetime is equivalent to 245,639 tons CO2-eq per 1 kilometer
functional unit, with the phases of construction, service,
rehabilitation, demolition and disposal and transportation
contributing 153,690; 73,773; 3693, 755 and 13,728 tons CO2-eq,
respectively. The findings could be adopted as a benchmark against
which the environmental impacts of future similar projects can be
measured.