Abstract: The waves of eGovernment are rising very fast
through almost all public administration, or at least most of the
public administrations around the world, and not only the public
administration, but also the entire government and all of their
organization as a whole. The government uses information
technology, and above all the internet or web network, to facilitate
the exchange of services between government agencies and citizens,
businesses, employees and other non-governmental agencies. With
efficient and transparent information exchange, the information
becomes accessible to the society (citizens, business, employees etc.),
and as a result of these processes the society itself becomes the
information society or knowledge society. This paper discusses the
knowledge management for eGovernment development in
significance and role. Also, the paper reviews the role of virtual
communities as a knowledge management mechanism to support
eGovernment in Montenegro. It explores the need for knowledge
management in eGovernment, identifies knowledge management
technologies, and highlights the challenges for developing countries,
such as Montenegro in the implementation of eGovernment. The
paper suggests that knowledge management is needed to facilitate
information exchange and transaction processing with citizens, as
well as to enable creation of knowledge society.
Abstract: The efficient knowledge management system (KMS)
is one of the important strategies to help firms to achieve sustainable
competitive advantages, but little research has been conducted to
understand what contributes to the KMS success. This study thus set
to investigate the determinants of KMS success in the context of Thai
banking industry. A questionnaire survey was conducted in four
major Thai Banks to test the proposed KMS Success model.
The result of this study shows that KMS use and user satisfaction
relate significantly to the success of KMS, and knowledge quality,
service quality and trust lead to system use, and knowledge quality,
system quality and trust lead to user satisfaction. However, this
research focuses only on system and user-related factors. Future
research thus can extend to study factors such as management support
and organization readiness.
Abstract: This paper presents an analytical framework for an
effective online personal knowledge management (PKM) of
knowledge workers. The development of this framework is prompted
by our qualitative research on the PKM processes and cognitive
enablers of knowledge workers in eight organisations selected from
three main industries in Malaysia. This multiple-case research
identifies the relationships between the effectiveness of four online
PKM processes: get/retrieve, understand/analyse, share, and connect.
It also establishes the importance of cognitive enablers that mediate
this relationship, namely, method, identify, decide and drive.
Qualitative analysis is presented as the findings, supported by the
preceded quantitative analysis on an exploratory questionnaire
survey.
Abstract: Recently, a great number of theoretical frameworks
have been proposed to develop the linkages between knowledge
management (KM) and organizational strategies. However, while
there has been much theorizing and case study in the area, validated
research models integrating KM and information technology
strategies for empirical testing of these theories have been scarce. In
this research, we try to develop a research model for explaining the
relationship between KM strategy and IT strategy and their effects on
performance. Finally, meaningful propositions and conclusions are
derived, and suggestions for future research are proposed and
discussed.
Abstract: This paper describes the design and results of FROID,
an outbound intrusion detection system built with agent technology
and supported by an attacker-centric ontology. The prototype
features a misuse-based detection mechanism that identifies remote
attack tools in execution. Misuse signatures composed of attributes
selected through entropy analysis of outgoing traffic streams and
process runtime data are derived from execution variants of attack
programs. The core of the architecture is a mesh of self-contained
detection cells organized non-hierarchically that group agents in a
functional fashion. The experiments show performance gains when
the ontology is enabled as well as an increase in accuracy achieved
when correlation cells combine detection evidence received from
independent detection cells.
Abstract: In today-s information age, numbers of organizations
are still arguing on capitalizing the values of Information Technology
(IT) and Knowledge Management (KM) to which individuals can
benefit from and effective communication among the individuals can
be established. IT exists in enabling positive improvement for
communication among knowledge workers (k-workers) with a
number of social network technology domains at workplace. The
acceptance of digital discourse in sharing of knowledge and
facilitating the knowledge and information flows at most of the
organizations indeed impose the culture of knowledge sharing in
Digital Social Networks (DSN). Therefore, this study examines
whether the k-workers with IT background would confer an effect on
the three knowledge characteristics -- conceptual, contextual, and
operational. Derived from these three knowledge characteristics, five
potential factors will be examined on the effects of knowledge
exchange via e-mail domain as the chosen query. It is expected, that
the results could provide such a parameter in exploring how DSN
contributes in supporting the k-workers- virtues, performance and
qualities as well as revealing the mutual point between IT and KM.
Abstract: In the current economy of increasing global
competition, many organizations are attempting to use knowledge as
one of the means to gain sustainable competitive advantage. Besides
large organizations, the success of SMEs can be linked to how well
they manage their knowledge. Despite the profusion of research
about knowledge management within large organizations, fewer
studies tried to analyze KM in SMEs.
This research proposes a new framework showing the determinant
role of organizational dimensions onto KM approaches. The paper
and its propositions are based on a literature review and analysis.
In this research, personalization versus codification,
individualization versus institutionalization and IT-based versus non
IT-based are highlighted as three distinct dimensions of knowledge
management approaches.
The study contributes to research by providing a more nuanced
classification of KM approaches and provides guidance to managers
about the types of KM approaches that should be adopted based on
the size, geographical dispersion and task nature of SMEs.
To the author-s knowledge, the paper is the first of its kind to
examine if there are suitable configurations of KM approaches for
SMEs with different dimensions. It gives valuable information, which
hopefully will help SME sector to accomplish KM.
Abstract: The area of knowledge management has been in the
highlight for enterprises over the past three decades. Many
enterprises would like to have knowledge management and work hard
to achieve it, however they are often confused about which direction
to take to be successful and this point is especially true for Small and
Medium Enterprises (SMEs) in developing countries. Many large
companies have realized that knowledge is one of the richest
resources which an organization possesses and knowledge
management is a part of the foundation for a sustainable competitive
advantage. Much work has been done in the area of knowledge
management, but most of it has served large enterprises. This
research provides a Model of knowledge management strategy for
SMEs. It is based on analysis, insights and recommendations and it is
presented so that SMEs in developing countries can easily understand
and implement this model.
Abstract: Knowledge management is a critical component of
competitive success in service organizations. Knowledge
management centers on creating new knowledge and utilizing
existing knowledge. While utilizing existing knowledge relates to
input and control and can lead to a reduction in costs; creating new
knowledge relates to output and growth and can lead to an increase in
revenue. Therefore managers must ensure that they can successfully
optimize the knowledge and talent in their organizations. To do this
they and must try to develop an environment that promotes the
generation, acquisition, transfer and use of valuable knowledge in
creative ways. However knowledge management is complex and
diverse. Research suggests that organizations in general and SMEs in
particular are finding it difficult to implement successful knowledge
management initiatives. Our research attempts to understand whether
organizations are adopting best practice initiatives in their
organizations. This paper presents findings from an exploratory study
of 139 SMEs operating in the tourism sector across Europe. The
goals of the survey is to assess the level of awareness of knowledge
and talent management strategies and methodologies and to
determine whether the responding companies implement best practice
knowledge management initiatives in their organizations Analysis of
the findings from the study are presented and discussed.