Abstract: Dubai and the UAE governments have been investing in technology and digital communication for a long time. These governments are pioneers in introducing innovative strategies, policies and projects. They are also recognized worldwide for defining and implementing long term public programs. In terms of eGovernment Dubai and the UAE rank among the world’s most advanced. Both governments have surprised the world a few years ago by creating a Happiness Ministry. This paper focuses on UAE’s government digital strategies and its approach to the next era. The main goal of this exploratory study is to understand the new era of eGovernment and transfer of the happiness and wellness programs. Data were collected from the corpus latente and analysis was anchored in qualitative methodology using content analysis and observation as analysis techniques. The study allowed to highlight that the 2020 government reshuffle has a strong focus on digital reorganisation and digital sustainability, one of the newest trends in sustainability. Regarding happiness and wellbeing portfolio, we were able to observe that there has been a major change within the government organisation: The Ministry of Happiness was extinct and the Ministry of Community Development will manage the so-called ‘Happiness Portfolio’. Additionally, our observation allowed to note the government dual approach to governance: one through digital transformation, thus enhancing the digital sustainability process and, the second one trough government development.
Abstract: Organizations, including governments, generate (big) data that are high in volume, velocity, veracity, and come from a variety of sources. Public Administrations are using (big) data, implementing base registries, and enforcing data sharing within the entire government to deliver (big) data related integrated services, provision of insights to users, and for good governance. Government (Big) data ecosystem actors represent distinct entities that provide data, consume data, manipulate data to offer paid services, and extend data services like data storage, hosting services to other actors. In this research work, we perform a systematic literature review. The key objectives of this paper are to propose a robust definition of government (big) data ecosystem and a classification of government (big) data ecosystem actors and their roles. We showcase a graphical view of actors, roles, and their relationship in the government (big) data ecosystem. We also discuss our research findings. We did not find too much published research articles about the government (big) data ecosystem, including its definition and classification of actors and their roles. Therefore, we lent ideas for the government (big) data ecosystem from numerous areas that include scientific research data, humanitarian data, open government data, industry data, in the literature.
Abstract: Image or document encryption is needed through egovernment
data base. Really in this paper we introduce two matrices
images, one is the public, and the second is the secret (original). The
analyses of each matrix is achieved using the transformation of
singular values decomposition. So each matrix is transformed or
analyzed to three matrices say row orthogonal basis, column
orthogonal basis, and spectral diagonal basis. Product of the two row
basis is calculated. Similarly the product of the two column basis is
achieved. Finally we transform or save the files of public, row
product and column product. In decryption stage, the original image
is deduced by mutual method of the three public files.
Abstract: The focal aspire of e-Government (eGovt) is to offer
citizen-centered service delivery. Accordingly, the citizenry
consumes services from multiple government agencies through
national portal. Thus, eGovt is an enterprise with the primary
business motive of transparent, efficient and effective public services
to its citizenry and its logical structure is the eGovernment Enterprise
Architecture (eGEA). Since eGovt is IT oriented multifaceted
service-centric system, EA doesn’t do much on an automated
enterprise other than the business artifacts. Service-Oriented
Architecture (SOA) manifestation led some governments to pertain
this in their eGovts, but it limits the source of business artifacts. The
concurrent use of EA and SOA in eGovt executes interoperability and
integration and leads to Service-Oriented e-Government Enterprise
(SOeGE). Consequently, agile eGovt system becomes a reality. As an
IT perspective eGovt comprises of centralized public service artifacts
with the existing application logics belong to various departments at
central, state and local level. The eGovt is renovating to SOeGE by
apply the Service-Orientation (SO) principles in the entire system.
This paper explores IT perspective of SOeGE in India which
encompasses the public service models and illustrated with a case
study the Passport service of India.
Abstract: Many quality models have been used to measure egovernment
portals quality. However, the absence of an international
consensus for e-government portals quality models results in many
differences in terms of quality attributes and measures. The aim of
this paper is to compare and analyze the existing e-government
quality models proposed in literature (those that are based on ISO
standards and those that are not) in order to propose guidelines to
build a good and useful e-government portals quality model. Our
findings show that, there is no e-government portal quality model
based on the new international standard ISO 25010. Besides that, the
quality models are not based on a best practice model to allow
agencies to both; measure e-government portals quality and identify
missing best practices for those portals.
Abstract: As alternative to existing e-government measuring
models, here proposed a new customer centric, service oriented,
simple approach for measuring countries e-Governments. If
successfully implemented, built infrastructure will provide a single egovernment
index number for countries. Main schema is as follows.
Country CIO or equal position government official, at the beginning
of each year will provide to United Nations dedicated web site 4
numbers on behalf of own country: 1) Ratio of available online
public services, to total number of public services, 2) Ratio of
interagency inter ministry online public services to total number of
available online public services, 3) Ratio of total number of citizen
and business entities served online annually to total number of citizen
and business entities served annually online and physically on those
services, 4) Simple index for geographical spread of online served
citizen and business entities. 4 numbers then combined into one index
number by mathematical Average function.
In addition to 4 numbers 5th number can be introduced as service
quality indicator of online public services. If in ordering of countries
index number is equal, 5th criteria will be used.
Notice: This approach is for country’s current e-government
achievement assessment, not for e-government readiness assessment.
Abstract: The primary aim of the e-government applications is
the fast citizen service and the accomplishment of governmental
functions. This paper discusses the knowledge management for egovernment
development in the needs and role. The paper focused
on analyzing the advantages of using knowledge management by
using the existing IT technologies to maximize the government
functions efficiency. The proposed new approach of providing
government services is based on using Knowledge management as a
part of e-government system.
Abstract: The Romanian government has been making
significant attempts to make its services and information available on
the Internet. According to the UN e-government survey conducted in
2008, Romania comes under mid range countries by utilization of egovernment
(percent of utilization 41%). Romania-s national portal
www.e-guvernare.ro aims at progressively making all services and
information accessible through the portal. However, the success of
these efforts depends, to a great extent, on how well the targeted
users for such services, citizens in general, make use of them. For
this reason, the purpose of the presented study was to identify what
factors could affect the citizens' adoption of e-government services.
The study is an extension of the Technology Acceptance Model. The
proposed model was validated using data collected from 481 citizens.
The results provided substantial support for all proposed hypotheses
and showed the significance of the extended constructs.
Abstract: The waves of eGovernment are rising very fast
through almost all public administration, or at least most of the
public administrations around the world, and not only the public
administration, but also the entire government and all of their
organization as a whole. The government uses information
technology, and above all the internet or web network, to facilitate
the exchange of services between government agencies and citizens,
businesses, employees and other non-governmental agencies. With
efficient and transparent information exchange, the information
becomes accessible to the society (citizens, business, employees etc.),
and as a result of these processes the society itself becomes the
information society or knowledge society. This paper discusses the
knowledge management for eGovernment development in
significance and role. Also, the paper reviews the role of virtual
communities as a knowledge management mechanism to support
eGovernment in Montenegro. It explores the need for knowledge
management in eGovernment, identifies knowledge management
technologies, and highlights the challenges for developing countries,
such as Montenegro in the implementation of eGovernment. The
paper suggests that knowledge management is needed to facilitate
information exchange and transaction processing with citizens, as
well as to enable creation of knowledge society.
Abstract: In this paper we have suggested a new system for egovernment.
In this method a government can design a precise and
perfect system to control people and organizations by using five
major documents. These documents contain the important
information of each member of a society and help all organizations to
do their informatics tasks through them. This information would be
available by only a national code and a secure program would
support it. The suggested system can give a good awareness to the
society and help it be managed correctly.
Abstract: The study investigated the practices of organisations in Gulf Cooperation Council (GCC) countries with regards to G2C egovernment maturity. It reveals that e-government G2C initiatives in the surveyed countries in particular, and arguably around the world in general, are progressing slowly because of the lack of a trusted and secure medium to authenticate the identities of online users. The authors conclude that national ID schemes will play a major role in helping governments reap the benefits of e-government if the three advanced technologies of smart card, biometrics and public key infrastructure (PKI) are utilised to provide a reliable and trusted authentication medium for e-government services.
Abstract: Among the most fundamental prerequisites for the successful development of electronic Government Services (e- Government) is Citizen Acceptance. Based on the UTAUT model, the paper describes a hypothetical framework that integrates the unique features of E- government to improve our understanding of the acceptance and usage of e-Government Saudi Arabia. The proposed model, based on UTAUT, includes the characteristics of Egovernment, consideration and inclusion of trust, privacy, and Saudi culture and context.
Abstract: Inter-organizational Workflow (IOW) is commonly
used to support the collaboration between heterogeneous and
distributed business processes of different autonomous organizations
in order to achieve a common goal. E-government is considered as an
application field of IOW. The coordination of the different
organizations is the fundamental problem in IOW and remains the
major cause of failure in e-government projects. In this paper, we
introduce a new coordination model for IOW that improves the
collaboration between government administrations and that respects
IOW requirements applied to e-government. For this purpose, we
adopt a Multi-Agent approach, which deals more easily with interorganizational
digital government characteristics: distribution,
heterogeneity and autonomy. Our model integrates also different
technologies to deal with the semantic and technologic
interoperability. Moreover, it conserves the existing systems of
government administrations by offering a distributed coordination
based on interfaces communication. This is especially applied in
developing countries, where administrations are not necessary
equipped with workflow systems. The use of our coordination
techniques allows an easier migration for an e-government solution
and with a lower cost. To illustrate the applicability of the proposed
model, we present a case study of an identity card creation in Tunisia.
Abstract: The article examines the methods of protection of
citizens' personal data on the Internet using biometric identity
authentication technology. It`s celebrated their potential danger due
to the threat of loss of base biometric templates. To eliminate the
threat of compromised biometric templates is proposed to use neural
networks large and extra-large sizes, which will on the one hand
securely (Highly reliable) to authenticate a person by his biometrics,
and on the other hand make biometrics a person is not available for
observation and understanding. This article also describes in detail
the transformation of personal biometric data access code. It`s formed
the requirements for biometrics converter code for his work with the
images of "Insider," "Stranger", all the "Strangers". It`s analyzed the
effect of the dimension of neural networks on the quality of
converters mystery of biometrics in access code.
Abstract: More and more governments around the world are
introducing e-government as a means of reducing costs, improving
services, saving time and increasing effectiveness and efficiency in
the public sector Therefore e-government has been identified as one
of the top priorities for Saudi government and all its agencies.
However, the adoption of e-government is facing many challenges
and barriers such as technological, cultural, organizational, and social
issues which must be considered and treated carefully by any
government contemplating its adoption. This paper reports on a pilot
study amongst online (e-ready) citizens to identify the challenges and
barriers that affect the adoption of e-government services especially
from their perspective in Saudi society. Based on the analysis of data
collected from an online survey the researcher was able to identify
some of the important barriers and challenges from the e-ready
citizen perspective. As a result, this study has generated a list of
possible strategies to move towards successful adoption of egovernment
services in Saudi Arabia.
Abstract: The e-government emerging concept transforms the
way in which the citizens are dealing with their governments. Thus,
the citizens can execute the intended services online anytime and
anywhere. This results in great benefits for both the governments
(reduces the number of officers) and the citizens (more flexibility and
time saving). Therefore, building a maturity model to assess the egovernment
portals becomes desired to help in the improvement
process of such portals. This paper aims at proposing an egovernment
maturity model based on the measurement of the best
practices’ presence. The main benefit of such maturity model is to
provide a way to rank an e-government portal based on the used best
practices, and also giving a set of recommendations to go to the
higher stage in the maturity model.