Abstract: More and more governments around the world are
introducing e-government as a means of reducing costs, improving
services, saving time and increasing effectiveness and efficiency in
the public sector Therefore e-government has been identified as one
of the top priorities for Saudi government and all its agencies.
However, the adoption of e-government is facing many challenges
and barriers such as technological, cultural, organizational, and social
issues which must be considered and treated carefully by any
government contemplating its adoption. This paper reports on a pilot
study amongst online (e-ready) citizens to identify the challenges and
barriers that affect the adoption of e-government services especially
from their perspective in Saudi society. Based on the analysis of data
collected from an online survey the researcher was able to identify
some of the important barriers and challenges from the e-ready
citizen perspective. As a result, this study has generated a list of
possible strategies to move towards successful adoption of egovernment
services in Saudi Arabia.