The Relationship between Knowledge Management Strategy and Information Technology Strategy
Recently, a great number of theoretical frameworks
have been proposed to develop the linkages between knowledge
management (KM) and organizational strategies. However, while
there has been much theorizing and case study in the area, validated
research models integrating KM and information technology
strategies for empirical testing of these theories have been scarce. In
this research, we try to develop a research model for explaining the
relationship between KM strategy and IT strategy and their effects on
performance. Finally, meaningful propositions and conclusions are
derived, and suggestions for future research are proposed and
discussed.
[1] E. Abou-Zeid, Developing Business Alignment Knowledge Management
Strategy, In E. Coakes (Ed.), Knowledge Management: Current Issues
and Challenges (pp. 157-173), Hershey: Idea Publishing Group, Hershey,
PA, 2002.
[2] M. Alavi and D.E. Leidner, "Knowledge Management Systems: Issues,
Challenges, and Benefits," Communications of the AIS, vol. 1, no. 7, pp.
1-36, 1999.
[3] M. Alavi, and D.E. Leidner, "Review: Knowledge Management and
Knowledge Management Systems: Conceptual Foundations and Research
Issues," MIS Quarterly, vol. 25, no. 1, pp. 107-136, 2001.
[4] L. Argote and P. Ingram, "Knowledge Transfer: A Basis for Competitive
Advantage in Firms," Organizational Behavior and Human Decision
Processes, vol. 82, no. 1, pp. 150-169, 2000.
[5] D.A. Asoh, Business and Knowledge Strategies: Alignment and
Performance Impact Analysis, Unpublished Ph.D. dissertation, University
of New York, 2004.
[6] J.B. Barney, "Strategic Factor Markets: Expectations, Luck, and Business
Strategy," Management Science, vol. 32, no. 10, pp. 1231-1241, 1986.
[7] J.B. Barney, "Firm Resources and Sustained Competitive Advantage,"
Journal of Management, vol. 17, no. 1, pp. 99-120, 1991.
[8] A. Barua and B. Lee, "An Economic Analysis of the Introduction of an
Electronic. Data Interchange System," Information Systems Research, 8,
no. 4, pp. 398-422, 1997.
[9] T. Beckman, The current State of Knowledge Management, In Liebowitz
(Ed.), Knowledge Management Handbook, CRC Press, Boca Raton,
1999, pp. 1-22.
[10] F. Bergeron, L. Raymond, and S. Rivard, "Ideal patterns of strategic
alignment and business performance," Information & Management, vol.
41, no. 8, pp. 1003-1020, 2004.
[11] G.D. Bhatt, and V. Grover, "Types of information technology capabilities
and their role in competitive advantage: An empirical study," Journal of
Management Information Systems, vol. (22, no. 2, pp. 253-277, 2005.
[12] B. Choi and H. Lee, "Knowledge management strategy and its link to
knowledge creation process," Expert Systems with Applications, vol. 23,
pp. 173-187, 2002.
[13] B. Choi and H. Lee, "An empirical investigation of KM styles and their
effect on corporate performance," Information & Management, vol. 40,
no. 5, pp. 403-417, 2003.
[14] E.K. Clemons and M.C. Row, "Sustaining IT advantage: the role of
structural differences," MIS Quarterly, vol. 15, no. 3, pp. 341-352, 1991.
[15] K.R. Conner, "A historical comparison of the resource-based theory and
five schools of thought within industrial organization economics: Do we
have a new theory of the firm," Journal of Management, vol. 17, no. 1, pp.
121-154, 1991.
[16] K.R. Conner and C.K. Prahalad "A resource-based theory of the firm:
knowledge versus opportunism," Organization Science, vol. 7, no. 5, pp.
477-501, 1996.
[17] S.R. Das, S.A. Zahra, and M.E. Warkentin, "Integrating the content and
process of strategic MIS planning with competitive strategy," Decision
Sciences, vol. 22, no. 5, pp. 953-984, 1991.
[18] T.H. Davenport and L. Prusak, Working Knowledge: How Organizations
Manage What They Know, Massachusetts: Harvard Business School
Press, Boston, 1998.
[19] I.E. Diakoulakis, N.B. Georgopoulos, D.E. Koulouriotis, and D.M.
Emiris, "Towards a holistic knowledge management model," Journal of
Knowledge Management, vol. 8, no. 1, pp. 32-46, 2004.
[20] P.F. Drucker, Post-capitalist Society, Harper, Collins Publishers, New
York, 1993.
[21] M.J. Earl, Management Strategies for Information Technology, Prentice
Hall, New York, 1989.
[22] P. Fehér, "The Missing link in the integration of knowledge management
practices and technology solutions," European Conference on
Information Systems, Gdansk, Poland, 2002, pp. 939-950.
[23] C. Garavelli, M. Gorgoglione, and B. Scozzi, "Knowledge management
strategy and organization: A perspective of analysis," Knowledge and
Process Management, vol. 11, no. 4, pp. 273-282, 2004.
[24] R.M. Grant, "Prospering in dynamically competitive environments:
organizational capability as knowledge integration," Organizational
Science, vol. 7, no. 4, pp. 375-387, 1996.
[25] A.K.Gupta and V. Govindarajan, "Business unit Strategy, managerial
char acteristics, and business unit effectiveness at strategy
implementation," Academy of Management Journal, vol. 27, no. 1, pp.
25-41, 1984.
[26] M.T Hansen, N. Nohria, and T. Tierney, "What-s your strategy for
managing knowledge?" Harvard Business Review, vol. 77, no. 2, pp.
106-116, 1999.
[27] J. Henderson and N. Venkatraman, "Strategic Alignment: Leveraging
Information Technology for Transforming Organizations," IBM Systems
Journal, vol. 32. no. 1, pp. 4-16, 1993.
[28] J.C. Henderson and N. Venkatraman, "Strategic alignment: Leveraging
information technology for transforming organizations," IBM Systems
Journal, vol. 38, no. 2/3, pp. 472-484, 1999.
[29] P.H.J Hendriks, and D.J. Vriens, "Knowledge-based systems and
knowledge management: Friends or foes?" Information & Management,
vol. 35, no. 2, pp. 113-125, 1999.
[30] J.J Hoffman,.M.L. Hoelscher, and K. Sherif, "Social capital, knowledge
management, and sustained superior performance," Journal of
Knowledge Management, vol. 9, no. 3, pp. 93-100, 2005.
[31] J. Johannessen and B. Olsen, "Knowledge management and sustainable
competitive advantages: The impact of dynamic contextual training,"
International Journal of Information Management, vol. 23, no. 4, pp.
277-289, 2003.
[32] A. Kankanhalli, F. Tanudidjaja, J. Sutanto, and B.C.Y. Tan "The role of
IT in successful knowledge management initiatives," Communications of
the ACM, vol. 46, no. 9, pp. 69-73, 2003.
[33] H. Keskin, "The relationship between explicit and tacit oriented KM
strategy, and firm performance," Journal of American Academy of
Business, Cambridge, vol. 7, no. 1, pp. 169-175, 2005.
[34] M. Khalifa, R. Lam, and M. Lee, "An integrative framework for
knowledge management effectiveness," in Proc. of Twenty-Second
International conference on Information Systems, 2001, pp. 135-144.
[35] S.K. Kim, "An empirical study of the relationship between knowledge
management and information technology infrastructure capability in the
management consulting industry," Unpublished Ph.D. dissertation,
University of Nebraska, 2001.
[36] B. Kogut and U. Zander, "Knowledge of the firm, combinative
capabilities, and the replication of technology," Organization Science, vol.
3, no. 3, pp. 383-397, 1992.
[37] H. Lee and B. Choi, "Knowledge management enablers, process, and
organizational performance: An integrative view and empirical
examination," Journal of Management Information Systems, vol. 20, no.
1, pp. 179-228, 2003.
[38] R.K. Mahapatra and S. Sarkar. "The role of information technology in
knowledge management," in Proc. of the American Conference on
Information Systems, Long Beach, California, 2000, pp. 1288-1290.
[39] M.L. Markus, and C. Soh, Banking on Information Technology:
Converting IT Spending into Firm Performance, in: Banker, R.D.,
Kauffman, R.J., and Mahmood, M.A. (Eds.), Perspective s on the
Strategic and Economic Value of Information Technology Investment,
Ideal Group Publishing, 1993, pp. 364-392.
[40] R.E. Miles, and C.C. Snow, "Fit, failure and the hall of fame," California
Management Review, vol. 26, no. 3, pp. 10-28, 1984a.
[41] I. Nonaka and N. Konno, "The concept of "ba": Building a foundation of
knowledge creation," California Management Review, vol. 40, no. 3, pp.
40-54, 1998.
[42] C. Ostroff and N. Schmitt, "Configurations of organizational
effectiveness and efficiency," Academy of Management Journal, vol. 36,
no. 6, pp. 1345-1361, 1993.
[43] M. Polanyi, (1997) ÔÇÿThe tacit dimension-, in L. Prusak (Eds.): Knowledge
in Organizations (pp. 135-146), Butterworth- Heinemann, Boston.
[44] J.B. Quinn and M. Baily, "Information technology," Brookings Review,
vol. 12, no. 3, pp. 36-41, 1994.
[45] J. Robertson, "Developing a knowledge management strategy," KM
Column, August 2004, Retrieved in December 10, 2010,
http://www.steptwo.com.au/papers/kmc_ kmstrategy/index.html.
[46] R. Sabherwal and J.H. Grant, Integrating External and Internal
Perspectives of Strategic Information Technology Decisions, in:
Research in Strategic Management and Information Technology, N.
Venkatraman and J. Henderson (Eds.), 1994, JAI Press, England.
[47] R. Sabherwal and S. Sabherwal, "Knowledge management using
information technology: Determinants of short-term impact on firm
value," Decision Science, vol. 36, no. 4, pp. 531-567, 2005.
[48] R. Scheepers, K. Venkitachalam and M.R. Gibbs, "Knowledge strategy in
organizations: Refining the model of Hansen, Nohria and Tierney,"
Journal of Strategic Information Systems, vol. 13, no. 3, pp.201-222,
2004.
[49] W.S. Schultz, "The two resource-based models of the firm: Definitions
and implications for research," in Proc. of Academy of Management Best
Papers Proceedings, 1992, pp. 37-41.
[50] J.E. Scott, "Facilitating international learning with information
technology," Journal of Management Information Systems, vol. 17, no. 2,
pp. 81-113, 2000.
[51] P.J. Sher, and V.C. Lee, "Information technology as a facilitator for
enhancing dynamic capabilities through knowledge management,"
Information & Management, vol. 41, no. 8, pp. 933-945, 2004.
[52] H.A Shih, and Y.H. Chiang, "Strategy alignment between HRM, KM and
corporate development," International Journal of Manpower, vol. 26, no.
6, pp. 582-602, 2005.
[53] J.C. Spender and R.M. Grant, "Knowledge and the firm: Overview,"
Strategic Management Journal, vol. 17, pp. 5-9, 1996.
[54] D.J. Teece, "Capturing value from knowledge assets," California
Management Review, vol. 40, no. 3, pp. 55-78, 1998.
[55] A. Tiwana, The Knowledge Management Toolkit: Practical Techniques
for Building a Knowledge Management System, Prentice Hall, Upper
Saddle River, NJ, 2000.
[56] E. Truch and D. Bridger, "The important of strategic fit in knowledge
management," in Proc. of European Conference on Information Systems,
Gdansk, Poland, 2002, pp. 905-918.
[57] R.L. Wakefield, "Identifying knowledge agents in a KM strategy: The use
of the structural influence index," Information & Management, vol. 42, no.
7, pp. 935-945, 2005.
[58] K.M. Wiig, Knowledge Management Foundations: Thinking about
Thinking- How People and Organizations Create, Represent, and Use
Knowledge, Schema Press, Arlington, Texas, 1993.
[59] K.M. Wiig, Knowledge Management Methods: Practical Approach to
Managing Knowledge, Schema press, Texas, 1995.
[60] S.H. Yu, Y.G. Kim, and M.Y. Kim, "Linking organizational knowledge
management drivers to knowledge management performance: An
exploratory study," in Proceedings of the 37th Hawaii International
Conference on System Sciences, 2004.
[61] M.H. Zack, "Developing a knowledge strategy," California Management
Review, vol. 41, no. 3, pp. 125-145, 1999a.
[62] M.H. Zack, "Managing codified knowledge," Sloan Management Review,
vol. 40, no. 4, pp. 45-58, 1999b.
[63] M.H. Zack, Epilogue: Developing a Knowledge Strategy. In C.W. Choo
and Bontis (Ed.), the strategic Management of Intellectual Capital and
Organizational Knowledge (pp. 268-276). Oxford University Press,
Oxford, 2002.
[1] E. Abou-Zeid, Developing Business Alignment Knowledge Management
Strategy, In E. Coakes (Ed.), Knowledge Management: Current Issues
and Challenges (pp. 157-173), Hershey: Idea Publishing Group, Hershey,
PA, 2002.
[2] M. Alavi and D.E. Leidner, "Knowledge Management Systems: Issues,
Challenges, and Benefits," Communications of the AIS, vol. 1, no. 7, pp.
1-36, 1999.
[3] M. Alavi, and D.E. Leidner, "Review: Knowledge Management and
Knowledge Management Systems: Conceptual Foundations and Research
Issues," MIS Quarterly, vol. 25, no. 1, pp. 107-136, 2001.
[4] L. Argote and P. Ingram, "Knowledge Transfer: A Basis for Competitive
Advantage in Firms," Organizational Behavior and Human Decision
Processes, vol. 82, no. 1, pp. 150-169, 2000.
[5] D.A. Asoh, Business and Knowledge Strategies: Alignment and
Performance Impact Analysis, Unpublished Ph.D. dissertation, University
of New York, 2004.
[6] J.B. Barney, "Strategic Factor Markets: Expectations, Luck, and Business
Strategy," Management Science, vol. 32, no. 10, pp. 1231-1241, 1986.
[7] J.B. Barney, "Firm Resources and Sustained Competitive Advantage,"
Journal of Management, vol. 17, no. 1, pp. 99-120, 1991.
[8] A. Barua and B. Lee, "An Economic Analysis of the Introduction of an
Electronic. Data Interchange System," Information Systems Research, 8,
no. 4, pp. 398-422, 1997.
[9] T. Beckman, The current State of Knowledge Management, In Liebowitz
(Ed.), Knowledge Management Handbook, CRC Press, Boca Raton,
1999, pp. 1-22.
[10] F. Bergeron, L. Raymond, and S. Rivard, "Ideal patterns of strategic
alignment and business performance," Information & Management, vol.
41, no. 8, pp. 1003-1020, 2004.
[11] G.D. Bhatt, and V. Grover, "Types of information technology capabilities
and their role in competitive advantage: An empirical study," Journal of
Management Information Systems, vol. (22, no. 2, pp. 253-277, 2005.
[12] B. Choi and H. Lee, "Knowledge management strategy and its link to
knowledge creation process," Expert Systems with Applications, vol. 23,
pp. 173-187, 2002.
[13] B. Choi and H. Lee, "An empirical investigation of KM styles and their
effect on corporate performance," Information & Management, vol. 40,
no. 5, pp. 403-417, 2003.
[14] E.K. Clemons and M.C. Row, "Sustaining IT advantage: the role of
structural differences," MIS Quarterly, vol. 15, no. 3, pp. 341-352, 1991.
[15] K.R. Conner, "A historical comparison of the resource-based theory and
five schools of thought within industrial organization economics: Do we
have a new theory of the firm," Journal of Management, vol. 17, no. 1, pp.
121-154, 1991.
[16] K.R. Conner and C.K. Prahalad "A resource-based theory of the firm:
knowledge versus opportunism," Organization Science, vol. 7, no. 5, pp.
477-501, 1996.
[17] S.R. Das, S.A. Zahra, and M.E. Warkentin, "Integrating the content and
process of strategic MIS planning with competitive strategy," Decision
Sciences, vol. 22, no. 5, pp. 953-984, 1991.
[18] T.H. Davenport and L. Prusak, Working Knowledge: How Organizations
Manage What They Know, Massachusetts: Harvard Business School
Press, Boston, 1998.
[19] I.E. Diakoulakis, N.B. Georgopoulos, D.E. Koulouriotis, and D.M.
Emiris, "Towards a holistic knowledge management model," Journal of
Knowledge Management, vol. 8, no. 1, pp. 32-46, 2004.
[20] P.F. Drucker, Post-capitalist Society, Harper, Collins Publishers, New
York, 1993.
[21] M.J. Earl, Management Strategies for Information Technology, Prentice
Hall, New York, 1989.
[22] P. Fehér, "The Missing link in the integration of knowledge management
practices and technology solutions," European Conference on
Information Systems, Gdansk, Poland, 2002, pp. 939-950.
[23] C. Garavelli, M. Gorgoglione, and B. Scozzi, "Knowledge management
strategy and organization: A perspective of analysis," Knowledge and
Process Management, vol. 11, no. 4, pp. 273-282, 2004.
[24] R.M. Grant, "Prospering in dynamically competitive environments:
organizational capability as knowledge integration," Organizational
Science, vol. 7, no. 4, pp. 375-387, 1996.
[25] A.K.Gupta and V. Govindarajan, "Business unit Strategy, managerial
char acteristics, and business unit effectiveness at strategy
implementation," Academy of Management Journal, vol. 27, no. 1, pp.
25-41, 1984.
[26] M.T Hansen, N. Nohria, and T. Tierney, "What-s your strategy for
managing knowledge?" Harvard Business Review, vol. 77, no. 2, pp.
106-116, 1999.
[27] J. Henderson and N. Venkatraman, "Strategic Alignment: Leveraging
Information Technology for Transforming Organizations," IBM Systems
Journal, vol. 32. no. 1, pp. 4-16, 1993.
[28] J.C. Henderson and N. Venkatraman, "Strategic alignment: Leveraging
information technology for transforming organizations," IBM Systems
Journal, vol. 38, no. 2/3, pp. 472-484, 1999.
[29] P.H.J Hendriks, and D.J. Vriens, "Knowledge-based systems and
knowledge management: Friends or foes?" Information & Management,
vol. 35, no. 2, pp. 113-125, 1999.
[30] J.J Hoffman,.M.L. Hoelscher, and K. Sherif, "Social capital, knowledge
management, and sustained superior performance," Journal of
Knowledge Management, vol. 9, no. 3, pp. 93-100, 2005.
[31] J. Johannessen and B. Olsen, "Knowledge management and sustainable
competitive advantages: The impact of dynamic contextual training,"
International Journal of Information Management, vol. 23, no. 4, pp.
277-289, 2003.
[32] A. Kankanhalli, F. Tanudidjaja, J. Sutanto, and B.C.Y. Tan "The role of
IT in successful knowledge management initiatives," Communications of
the ACM, vol. 46, no. 9, pp. 69-73, 2003.
[33] H. Keskin, "The relationship between explicit and tacit oriented KM
strategy, and firm performance," Journal of American Academy of
Business, Cambridge, vol. 7, no. 1, pp. 169-175, 2005.
[34] M. Khalifa, R. Lam, and M. Lee, "An integrative framework for
knowledge management effectiveness," in Proc. of Twenty-Second
International conference on Information Systems, 2001, pp. 135-144.
[35] S.K. Kim, "An empirical study of the relationship between knowledge
management and information technology infrastructure capability in the
management consulting industry," Unpublished Ph.D. dissertation,
University of Nebraska, 2001.
[36] B. Kogut and U. Zander, "Knowledge of the firm, combinative
capabilities, and the replication of technology," Organization Science, vol.
3, no. 3, pp. 383-397, 1992.
[37] H. Lee and B. Choi, "Knowledge management enablers, process, and
organizational performance: An integrative view and empirical
examination," Journal of Management Information Systems, vol. 20, no.
1, pp. 179-228, 2003.
[38] R.K. Mahapatra and S. Sarkar. "The role of information technology in
knowledge management," in Proc. of the American Conference on
Information Systems, Long Beach, California, 2000, pp. 1288-1290.
[39] M.L. Markus, and C. Soh, Banking on Information Technology:
Converting IT Spending into Firm Performance, in: Banker, R.D.,
Kauffman, R.J., and Mahmood, M.A. (Eds.), Perspective s on the
Strategic and Economic Value of Information Technology Investment,
Ideal Group Publishing, 1993, pp. 364-392.
[40] R.E. Miles, and C.C. Snow, "Fit, failure and the hall of fame," California
Management Review, vol. 26, no. 3, pp. 10-28, 1984a.
[41] I. Nonaka and N. Konno, "The concept of "ba": Building a foundation of
knowledge creation," California Management Review, vol. 40, no. 3, pp.
40-54, 1998.
[42] C. Ostroff and N. Schmitt, "Configurations of organizational
effectiveness and efficiency," Academy of Management Journal, vol. 36,
no. 6, pp. 1345-1361, 1993.
[43] M. Polanyi, (1997) ÔÇÿThe tacit dimension-, in L. Prusak (Eds.): Knowledge
in Organizations (pp. 135-146), Butterworth- Heinemann, Boston.
[44] J.B. Quinn and M. Baily, "Information technology," Brookings Review,
vol. 12, no. 3, pp. 36-41, 1994.
[45] J. Robertson, "Developing a knowledge management strategy," KM
Column, August 2004, Retrieved in December 10, 2010,
http://www.steptwo.com.au/papers/kmc_ kmstrategy/index.html.
[46] R. Sabherwal and J.H. Grant, Integrating External and Internal
Perspectives of Strategic Information Technology Decisions, in:
Research in Strategic Management and Information Technology, N.
Venkatraman and J. Henderson (Eds.), 1994, JAI Press, England.
[47] R. Sabherwal and S. Sabherwal, "Knowledge management using
information technology: Determinants of short-term impact on firm
value," Decision Science, vol. 36, no. 4, pp. 531-567, 2005.
[48] R. Scheepers, K. Venkitachalam and M.R. Gibbs, "Knowledge strategy in
organizations: Refining the model of Hansen, Nohria and Tierney,"
Journal of Strategic Information Systems, vol. 13, no. 3, pp.201-222,
2004.
[49] W.S. Schultz, "The two resource-based models of the firm: Definitions
and implications for research," in Proc. of Academy of Management Best
Papers Proceedings, 1992, pp. 37-41.
[50] J.E. Scott, "Facilitating international learning with information
technology," Journal of Management Information Systems, vol. 17, no. 2,
pp. 81-113, 2000.
[51] P.J. Sher, and V.C. Lee, "Information technology as a facilitator for
enhancing dynamic capabilities through knowledge management,"
Information & Management, vol. 41, no. 8, pp. 933-945, 2004.
[52] H.A Shih, and Y.H. Chiang, "Strategy alignment between HRM, KM and
corporate development," International Journal of Manpower, vol. 26, no.
6, pp. 582-602, 2005.
[53] J.C. Spender and R.M. Grant, "Knowledge and the firm: Overview,"
Strategic Management Journal, vol. 17, pp. 5-9, 1996.
[54] D.J. Teece, "Capturing value from knowledge assets," California
Management Review, vol. 40, no. 3, pp. 55-78, 1998.
[55] A. Tiwana, The Knowledge Management Toolkit: Practical Techniques
for Building a Knowledge Management System, Prentice Hall, Upper
Saddle River, NJ, 2000.
[56] E. Truch and D. Bridger, "The important of strategic fit in knowledge
management," in Proc. of European Conference on Information Systems,
Gdansk, Poland, 2002, pp. 905-918.
[57] R.L. Wakefield, "Identifying knowledge agents in a KM strategy: The use
of the structural influence index," Information & Management, vol. 42, no.
7, pp. 935-945, 2005.
[58] K.M. Wiig, Knowledge Management Foundations: Thinking about
Thinking- How People and Organizations Create, Represent, and Use
Knowledge, Schema Press, Arlington, Texas, 1993.
[59] K.M. Wiig, Knowledge Management Methods: Practical Approach to
Managing Knowledge, Schema press, Texas, 1995.
[60] S.H. Yu, Y.G. Kim, and M.Y. Kim, "Linking organizational knowledge
management drivers to knowledge management performance: An
exploratory study," in Proceedings of the 37th Hawaii International
Conference on System Sciences, 2004.
[61] M.H. Zack, "Developing a knowledge strategy," California Management
Review, vol. 41, no. 3, pp. 125-145, 1999a.
[62] M.H. Zack, "Managing codified knowledge," Sloan Management Review,
vol. 40, no. 4, pp. 45-58, 1999b.
[63] M.H. Zack, Epilogue: Developing a Knowledge Strategy. In C.W. Choo
and Bontis (Ed.), the strategic Management of Intellectual Capital and
Organizational Knowledge (pp. 268-276). Oxford University Press,
Oxford, 2002.
@article{"International Journal of Business, Human and Social Sciences:59790", author = "Hui-Ling Huang and Yue-Yang Chen and Ming-Chi Tsai and Cheng-Jiun Lee", title = "The Relationship between Knowledge Management Strategy and Information Technology Strategy", abstract = "Recently, a great number of theoretical frameworks
have been proposed to develop the linkages between knowledge
management (KM) and organizational strategies. However, while
there has been much theorizing and case study in the area, validated
research models integrating KM and information technology
strategies for empirical testing of these theories have been scarce. In
this research, we try to develop a research model for explaining the
relationship between KM strategy and IT strategy and their effects on
performance. Finally, meaningful propositions and conclusions are
derived, and suggestions for future research are proposed and
discussed.", keywords = "Knowledge management strategy, information
technology strategy, knowledge management performance,
information technology performance", volume = "5", number = "5", pages = "676-5", }
