Abstract: Healthcare issues continue to pose huge problems and incur massive costs. As a result there are many challenging problems still unresolved. In this paper, we will carry out an extensive scientific survey of different areas of management and planning in an attempt to identify where there has already been a substantial contribution from management science methods to healthcare problems and where there is a clear potential for more work to be done. The focus will be on the read-across to the healthcare domain from such approaches applied generally to management and planning and how the methods can be used to improvement patient care. We conclude that, since the healthcare domain significantly differs from traditional areas of management and planning, in some cases there is a need to modify the approaches so as to incorporate the complexities of healthcare, and fully exploit the potential for improvement.
Abstract: This article discusses superordinate national identity as a means for immigrants integration into democratic polities. It is suggested that a superordinate national identity perceived as inclusive, by immigrants and by the native population, would be conducive to such integration. Command of the dominant language of society is seen as most important of the inclusive criteria. Other such criteria are respect of the country's political institutions and feelings of belonging to the country where you live. The argument is supported by data, showing a majority in favour of inclusive criteria for 'Swedishness', from a recent study among 1000 secondary school students of 'Swedish' and non-'Swedish' backgrounds.
Abstract: The paper discusses European Lifelong Learning policy in the European enlargement to the Balkan. The European Lifelong Learning policy with Human Capital approach is researched in the country case of Macedonia. The paper argues that Human Capital approach focusing on instrumental and economic importance of learning for employability and economic growth needs to be complemented with Capability Approach for intrinsic and noneconomic needs of learning among the ethnic minorities. The paper identifies two dimensions of importance – minority languages and civic education – that the Capability Approach may develop to guarantee equal opportunities to all to benefit from European educational and lifelong learning development and to build an inclusive and socially just democracy in Macedonia.
Abstract: Information Technology (IT) projects are always
accompanied by various risks and because of high rate of failure in
such projects, managing risks in order to neutralize or at least
decrease their effects on the success of the project is strongly
essential. In this paper, fuzzy analytical hierarchy process (FAHP) is
exploited as a means of risk evaluation methodology to prioritize and
organize risk factors faced in IT projects. A real case of IT projects, a
project of design and implementation of an integrated information
system in a vehicle producing company in Iran is studied. Related
risk factors are identified and then expert qualitative judgments about
these factors are acquired. Translating these judgments to fuzzy
numbers and using them as an input to FAHP, risk factors are then
ranked and prioritized by FAHP in order to make project managers
aware of more important risks and enable them to adopt suitable
measures to deal with these highly devastative risks.
Abstract: While many studies have conducted the achievement
gap between groups of students in school districts, few studies have
utilized resilience research to investigate achievement gaps within
classrooms. This paper aims to summarize and discuss some recent
studies Waxman, Padr├│n, and their colleagues conducted, in which
they examined learning environment differences between resilient
and nonresilient students in reading and mathematics classrooms.
The classes consist of predominantly Hispanic elementary school
students from low-income families. These studies all incorporated
learning environment questionnaires and systematic observation
methods. Significant differences were found between resilient and
nonresilient students on their classroom learning environments and
classroom behaviors. The observation results indicate that the amount
and quality of teacher and student academic interaction are two of the
most influential variables that promote student outcomes. This paper
concludes by suggesting the following teacher practices to promote
resiliency in schools: (a) using feedback from classroom observation
and learning environment measures, (b) employing explicit teaching
practices; and (c) understanding students on a social and personal
level.
Abstract: This paper seeks to explore the actual classroom
setting, to examine its role for students- learning, and attitude in the
class. It presents a theoretical approach of the classroom as system to
be explored and examines the concrete reality of Greek secondary
education students, under the light of the above approach. Based on
the findings of a quantitative and qualitative research, authors
propose a rather ontological approach of the classroom and underline
what the key-elements for such approach should be. The paper
explores extensively the theoretical dimensions for the change of
paradigm required and addresses the new issues to be considered.
Abstract: The appearance management behavior of tanning by gay men is examined through the lens of Impression Formation. The study proposes that body image, self-esteem, and internalized homophobia are connected and affect the motives for engaging in sun, salon, and cosmetic tanning. Motives examined were: to look masculine, to look attractive to (potential) partners, to look attractive in general, to socialize, to meet a peer standard, and for personal satisfaction. Using regression analysis to examine data of 103 gay men who engage in at least one method of tanning, results reveal that components of body image and internalized homophobia–but not self-esteem–are linked to various motives and methods of tanning. These findings support and extend the literature of Impression Formation Theory and provide practitioners in the health and healthrelated fields new avenues to pursue when dealing with diseases related to tanning.
Abstract: Global competition is tightening and companies have
to think how to remain competitive. The main aim of this paper is to
discuss how Finnish foundries will remain competitive. To fulfil the
aim, we conducted interviews in nine companies using castings and
analysed buyer–supplier relationships, current competitive
advantages of Finnish foundries and customer perspectives on how
Finnish foundries remain competitive. We found that the customerfoundry
relationship is still closer to traditional subcontracting than
partnering and general image of foundries is negative. Current
competitive advantages of Finnish foundries include designing
cooperation, proximity and flexibility. Casting users state that
Finnish foundries should sell their know-how and services instead of
their capacity, concentrate on prototype, single and short series
castings and supply ready-to-install cast components directly to
customers- assembly lines.
Abstract: The contribution deals with analysis of identity style
at adolescents (N=463) at the age from 16 to 19 (the average age is
17,7 years). We used the Identity Style Inventory by Berzonsky,
distinguishing three basic, measured identity styles: informational,
normative, diffuse-avoidant identity style and also commitment. The
informational identity style influencing on personal adaptability,
coping strategies, quality of life and the normative identity style, it
means the style in which an individual takes on models of authorities
at self-defining were found to have the highest representation in the
studied group of adolescents by higher scores at girls in comparison
with boys. The normative identity style positively correlates with the
informational identity style. The diffuse-avoidant identity style was
found to be positively associated with maladaptive decisional
strategies, neuroticism and depressive reactions. There is the style,
in which the individual shifts aside defining his personality. In our
research sample the lowest score represents it and negatively
correlates with commitment, it means with coping strategies, thrust in
oneself and the surrounding world. The age of adolescents did not
significantly differentiate representation of identity style. We were
finding the model, in which informational and normative identity
style had positive relationship and the informational and diffuseavoidant
style had negative relationship, which were determinated
with commitment. In the same time the commitment is influenced
with other outside factors.
Abstract: Road rage is an increasingly prevalent expression of
aggression in our society. Its dangers are apparent and understanding
its causes may shed light on preventative measures. This study
involved a fifteen-minute survey administered to 147 undergraduate
students at a North Eastern suburban university. The survey
consisted of a demographics section, questions regarding financial
investment in respondents- vehicles, experience driving, habits of
driving, experiences witnessing role models driving, and an
evaluation of road rage behavior using the Driving Vengeance
Questionnaire. The study found no significant differences in driving
aggression between respondents who were financially invested in
their vehicle compared to those who were not, or between
respondents who drove in heavy traffic hours compared to those who
did not, suggesting internal factors correlate with aggressive driving
habits. The study also found significant differences in driving
aggression between males versus females, those with more points on
their license versus fewer points, and those who witnessed parents
driving aggressively very often versus rarely or never. Additional
studies can investigate how witnessing parents driving aggressively
is related to future driving behaviors.
Abstract: This paper aims at a new challenge of customer
satisfaction on mobile customer relationship management. In this
paper presents a conceptualization of mCRM on its unique
characteristics of customer satisfaction. Also, this paper develops an
empirical framework in conception of customer satisfaction in
mCRM. A single-case study is applied as the methodology. In order to
gain an overall view of the empirical case, this paper accesses to
invisible and important information of company in this investigation.
Interview is the key data source form the main informants of the
company through which the issues are identified and the proposed
framework is built. It supports the development of customer
satisfaction in mCRM; links this theoretical framework into practice;
and provides the direction for future research. Therefore, this paper is
very useful for the industries as it helps them to understand how
customer satisfaction changes the mCRM structure and increase the
business competitive advantage. Finally, this paper provides a
contribution in practice by linking a theoretical framework in
conception of customer satisfaction in mCRM for companies to a
practical real case.
Abstract: We presented results of research aimed on findings
influence of social - psychological training (realized with students of
Constantine the Philosopher University- future teachers within their
undergraduate preparation) on the choice of intrapersonal and
interpersonal features. After social- psychological training using
Interpersonal Check List (ICL) we found out shift of behavior to
more adaptive forms in categories, which are characterized by
extroversive friendly behavior, willingness to cooperation,
conformity regard to social situation, responsible and regardful
behavior.
Using State-Trait Anxiety Inventory (STAI) we found out the cut
down of state anxiety and of trait anxiety. The report was processed
within grants KEGA 3/5269/07 and VEGA 1/3675/06.
Abstract: The cyberspace is an instrument through which
internet users could get new experiences. It could contribute to foster
one-s own growth, widening cognitive, creative and communicative
abilities and promoting relationships. In the cyberspace, in fact, it is
possible to create virtual learning communities where internet users
improve their interpersonal sphere, knowledge and skills. The main
element of e-learning is the establishment of online relationships, that
are often collaborative.
Abstract: Information and communication technology (ICT) has
become, within a very short time, one of the basic building blocks of
modern society. Many countries now understanding the importance
of ICT and mastering the basic skills and concepts of it as part of the
core of education. Organizations, experts and practitioners in the
education sector increasingly recognizing the importance of ICT in
supporting educational improvement and reform. This paper
addresses the convergence of ICT and education. When two
technologies are converging to each other, together they will generate
some great opportunities and challenges. This paper focuses on these
issues. In introduction section, it explains the ICT, education, and
ICT-enhanced education. In next section it describes need of ICT in
education, relationship between ICT skills and education, and stages
of teaching learning process. The next two sections describe
opportunities and challenges in integrating ICT in education. Finally
the concluding section summaries the idea and its usefulness.
Abstract: The purpose of this study was to explore the
relationship between Burnout, Negative Affectivity, and
Organizational Citizenship Behavior (OCB) for social service
workers at two agencies serving homeless populations. Thirty two
subjects completed surveys. Significant correlations between major
variables and subscales were found.
Abstract: Recent theorizations on the cognitive process of moral
judgment have focused on the role of intuitions and emotions, marking
a departure from previous emphasis on conscious, step-by-step
reasoning. My study investigated how being in a disgusted mood state
affects moral judgment.
Participants were induced to enter a disgusted mood state through
listening to disgusting sounds and reading disgusting descriptions.
Results shows that they, when compared to control who have not been
induced to feel disgust, are more likely to endorse actions that are
emotionally aversive but maximizes utilitarian return
The result is analyzed using the 'emotion-as-information' approach
to decision making. The result is consistent with the view that
emotions play an important role in determining moral judgment.
Abstract: In this paper our aim is to explore the construction of schoolgirl femininities, drawing on the results of an ethnographic study conducted in a high school in Ankara, Turkey. In this case study which tries to explore the complexities of gender discourses, we were initially motivated by the questions that have been put forward by critical and feminist literature on education which emphasize the necessarily conflicting and partial nature of both reproduction and resistance and the importance of gendered power relations in the school context. Drawing on this paradigm our research tries to address to a more specific question: how are multiple schoolgirl femininities constructed within the context of gendered school culture, and especially in relation to hegemonic masculinity? Our study reveals that the general framework of multiple femininities is engendered by a tension between two inter-related positions. The first one is different strategies of accommodation and resistance to the gender-related problems of education. The second one is the school experience of girls which is conditioned by their differential position vis-à-vis the masculine resistance culture that is dominant in the school.
Abstract: Subjective loneliness describes people who feel a
disagreeable or unacceptable lack of meaningful social relationships,
both at the quantitative and qualitative level. The studies to be
presented tested an Italian 18-items self-report loneliness measure,
that included items adapted from scales previously developed,
namely a short version of the UCLA (Russell, Peplau and Cutrona,
1980), and the 11-items Loneliness scale by De Jong-Gierveld &
Kamphuis (JGLS; 1985). The studies aimed at testing the developed
scale and at verifying whether loneliness is better conceptualized as a
unidimensional (so-called 'general loneliness') or a bidimensional
construct, namely comprising the distinct facets of social and
emotional loneliness. The loneliness questionnaire included 2 singleitem
criterion measures of sad mood, and social contact, and asked
participants to supply information on a number of socio-demographic
variables. Factorial analyses of responses obtained in two
preliminary studies, with 59 and 143 Italian participants respectively,
showed good factor loadings and subscale reliability and confirmed
that perceived loneliness has clearly two components, a social and an
emotional one, the latter measured by two subscales, a 7-item
'general' loneliness subscale derived from UCLA, and a 6–item
'emotional' scale included in the JGLS. Results further showed that
type and amount of loneliness are related, negatively, to frequency of
social contacts, and, positively, to sad mood. In a third study data
were obtained from a nation-wide sample of 9.097 Italian subjects,
12 to about 70 year-olds, who filled the test on-line, on the Italian
web site of a large-audience magazine, Focus. The results again
confirmed the reliability of the component subscales, namely social,
emotional, and 'general' loneliness, and showed that they were
highly correlated with each other, especially the latter two.
Loneliness scores were significantly predicted by sex, age, education
level, sad mood and social contact, and, less so, by other variables –
e.g., geographical area and profession. The scale validity was
confirmed by the results of a fourth study, with elderly men and
women (N 105) living at home or in residential care units. The three
subscales were significantly related, among others, to depression, and
to various measures of the extension of, and satisfaction with, social
contacts with relatives and friends. Finally, a fifth study with 315
career-starters showed that social and emotional loneliness correlate
with life satisfaction, and with measures of emotional intelligence.
Altogether the results showed a good validity and reliability in the
tested samples of the entire scale, and of its components.
Abstract: The purpose of this paper is to describe the process of
setting up a learning community within an elementary school in
Ontario, Canada. The description is provided through reflection and
examination of field notes taken during the yearlong training and
implementation process. Specifically the impact of teachers- capacity
on the creation of a learning community was of interest. This paper is
intended to inform and add to the debate around the tensions that
exist in implementing a bottom-up professional development model
like the learning community in a top-down organizational structure.
My reflections of the process illustrate that implementation of the
learning community professional development model may be
difficult and yet transformative in the professional lives of the
teachers, students, and administration involved in the change process.
I conclude by suggesting the need for a new model of professional
development that requires a transformative shift in power dynamics
and a shift in the view of what constitutes effective professional
learning.
Abstract: A free-trade agreement is found to increase Thailand-s
agricultural imports from New Zealand, despite the short span of
time for which the agreement has been operational. The finding is
described by autoregressive estimates that correct for possible unit
roots in the data. The agreement-s effect upon imports is also
estimated while considering an error-correction model of imports
against gross domestic product.