Abstract: Information Technology (IT) is being used by almost all organizations throughout the world. However its success at supporting and improving business is debatable. There is always the risk of IT project failure and studies have proven that a large number of IT projects indeed do fail. There are many components that further the success of IT projects; these have been studied in previous studies. Studies have found the most necessary components for success in software development projects, executive information systems etc. In this study previous literatures that have looked into these success promoting factors have been critically reviewed and analyzed. 15 Critical Success Factors (CSF) of IT projects were enlisted and examined. These factors can be applied to all IT projects and is not specific to a particular type of IT/IS project. A hypothesis was also generated after the evaluation of the factors.
Abstract: Information Technology (IT) projects are always
accompanied by various risks and because of high rate of failure in
such projects, managing risks in order to neutralize or at least
decrease their effects on the success of the project is strongly
essential. In this paper, fuzzy analytical hierarchy process (FAHP) is
exploited as a means of risk evaluation methodology to prioritize and
organize risk factors faced in IT projects. A real case of IT projects, a
project of design and implementation of an integrated information
system in a vehicle producing company in Iran is studied. Related
risk factors are identified and then expert qualitative judgments about
these factors are acquired. Translating these judgments to fuzzy
numbers and using them as an input to FAHP, risk factors are then
ranked and prioritized by FAHP in order to make project managers
aware of more important risks and enable them to adopt suitable
measures to deal with these highly devastative risks.