Abstract: This study proposes a conceptual model and
empirically tests the relationships between customers and librarians
(i.e. tangibles, responsiveness, assurance, reliability and empathy)
with a dependent variable (customer satisfaction) regarding library
services. The SERVQUAL instrument was administered to 100
respondents which comprises of staff and students at a public higher
learning institution in the Federal Territory of Labuan, Malaysia.
They were public university library users. Results revealed that all
service quality dimensions tested were significant and influenced
customer satisfaction of visitors to a public university library.
Assurance is the most important factor that influences customer
satisfaction with the services rendered by the librarian. It is
imperative for the library management to take note that the top five
service attributes that gained greatest attention from library visitors-
perspective includes employee willingness to help customers,
availability of customer representatives online for response to
queries, library staff actively and promptly provide services, signs in
the building are clear and library staff are friendly and courteous.
This study provides valuable results concerning the determinants of
the service quality and customer satisfaction of public university
library services from the users' perspective.
Abstract: This paper discusses the theory behind the existence of an idealistic model for business network governance and uses a clarifying case-study, containing governance structures and processes within a business network framework. The case study from a German pharmaceutical industry company complements existing literature by providing a comprehensive explanation of the relations between supply chains and business networks, and also between supply chain management and business network governance. Supply chains and supply chain management are only one side of the interorganizational relationships and ensure short-term performance, while real-world governance structures are needed for ensuring the long-term existence of a supply chain. Within this context, a comprehensive model for business governance is presented. An interesting finding from the case study is that multiple business network governance systems co-exist within the evaluated supply chain.
Abstract: A Watson-Crick automaton is recently introduced as a
computational model of DNA computing framework. It works on
tapes consisting of double stranded sequences of symbols. Symbols
placed on the corresponding cells of the double-stranded sequences are
related by a complimentary relation. In this paper, we investigate a
variation of Watson-Crick automata in which both heads read the tape
in reverse directions. They are called reverse Watson-Crick finite
automata (RWKFA). We show that all of following four classes, i.e.,
simple, 1-limited, all-final, all-final and simple, are equal to
non-restricted version of RWKFA.
Abstract: Today-s manufacturing companies are facing multiple and dynamic customer-supplier-relationships embedded in nonhierarchical production networks. This complex environment leads to problems with delivery reliability and wasteful turbulences throughout the entire network. This paper describes an operational model based on a theoretical framework which improves delivery reliability of each individual customer-supplier-relationship within non-hierarchical production networks of the European machinery and equipment industry. By developing a non-centralized coordination mechanism based on determining the value of delivery reliability and derivation of an incentive system for suppliers the number of in time deliveries can be increased and thus the turbulences in the production network smoothened. Comparable to an electronic stock exchange the coordination mechanism will transform the manual and nontransparent process of determining penalties for delivery delays into an automated and transparent market mechanism creating delivery reliability.
Abstract: Social media has led to paradigm shifts in ways
people work and do business, interact and socialize, learn and obtain
knowledge. So much so that social media has established itself as an
important spatial extension of this nation-s historicity and challenges.
Regardless of the enabling reputation and recommendation features
through social networks embedded in the social media system, the
overflow of broadcasted and publicized media contents turns the
table around from engendering trust to doubting the trust system.
When the trust is at doubt, the effects include deactivation of
accounts and creation of multiple profiles, which lead to the overflow
of 'ghost' contents (i.e. “the abundance of abandoned ships"). In
most literature, the study of trust can be related to culture; hence the
difference between Western-s “openness" and Eastern-s “blue-chip"
concepts in networking and relationships. From a survey on issues
and challenges among Malaysian social media users, 'authenticity'
emerges as one of the main factors that causes and is caused by other
factors. The other issue that has surfaced is credibility either in terms
of message/content and source. Another is the quality of the
knowledge that is shared. This paper explores the terrains of this
critical space which in recent years has been dominated increasingly
by, arguably, social networks embedded in the social media system,
the overflow of broadcasted and publicized media content.
Abstract: Mining Sequential Patterns in large databases has become
an important data mining task with broad applications. It is
an important task in data mining field, which describes potential
sequenced relationships among items in a database. There are many
different algorithms introduced for this task. Conventional algorithms
can find the exact optimal Sequential Pattern rule but it takes a
long time, particularly when they are applied on large databases.
Nowadays, some evolutionary algorithms, such as Particle Swarm
Optimization and Genetic Algorithm, were proposed and have been
applied to solve this problem. This paper will introduce a new kind
of hybrid evolutionary algorithm that combines Genetic Algorithm
(GA) with Particle Swarm Optimization (PSO) to mine Sequential
Pattern, in order to improve the speed of evolutionary algorithms
convergence. This algorithm is referred to as SP-GAPSO.
Abstract: It has been established that microRNAs (miRNAs) play
an important role in gene expression by post-transcriptional regulation
of messengerRNAs (mRNAs). However, the precise relationships
between microRNAs and their target genes in sense of numbers,
types and biological relevance remain largely unclear. Dissecting the
miRNA-target relationships will render more insights for miRNA
targets identification and validation therefore promote the understanding
of miRNA function. In miRBase, miRanda is the key
algorithm used for target prediction for Zebrafish. This algorithm
is high-throughput but brings lots of false positives (noise). Since
validation of a large scale of targets through laboratory experiments
is very time consuming, several computational methods for miRNA
targets validation should be developed. In this paper, we present an
integrative method to investigate several aspects of the relationships
between miRNAs and their targets with the final purpose of extracting
high confident targets from miRanda predicted targets pool. This is
achieved by using the techniques ranging from statistical tests to
clustering and association rules. Our research focuses on Zebrafish.
It was found that validated targets do not necessarily associate with
the highest sequence matching. Besides, for some miRNA families,
the frequency of their predicted targets is significantly higher in the
genomic region nearby their own physical location. Finally, in a case
study of dre-miR-10 and dre-miR-196, it was found that the predicted
target genes hoxd13a, hoxd11a, hoxd10a and hoxc4a of dre-miR-
10 while hoxa9a, hoxc8a and hoxa13a of dre-miR-196 have similar
characteristics as validated target genes and therefore represent high
confidence target candidates.
Abstract: Social learning network analysis has drawn attention
for most researcher on e-learning research domain. This is due to the
fact that it has the capability to identify the behavior of student
during their social interaction inside e-learning. Normally, the social
network analysis (SNA) is treating the students' interaction merely as
node and edge with less meaning. This paper focuses on providing an
ontology structure of e-learning Moodle that can enrich the
relationships among students, as well as between the students and the
teacher. This ontology structure brings great benefit to the future
development of e-learning system.
Abstract: Calcium is very important for communication among
the neurons. It is vital in a number of cell processes such as secretion,
cell movement, cell differentiation. To reduce the system of reactiondiffusion
equations of [Ca2+] into a single equation, two theories
have been proposed one is excess buffer approximation (EBA) other
is rapid buffer approximation (RBA). The RBA is more realistic than
the EBA as it considers both the mobile and stationary endogenous
buffers. It is valid near the mouth of the channel. In this work we have
studied the effects of different types of buffers on calcium diffusion
under RBA. The novel thing studied is the effect of sodium ions on
calcium diffusion. The model has been made realistic by considering
factors such as variable [Ca2+], [Na+] sources, sodium-calcium
exchange protein(NCX), Sarcolemmal Calcium ATPase pump. The
proposed mathematical leads to a system of partial differential equations
which has been solved numerically to study the relationships
between different parameters such as buffer concentration, buffer
disassociation rate, calcium permeability. We have used Forward
Time Centred Space (FTCS) approach to solve the system of partial
differential equations.
Abstract: In the globalization context and competitiveness, the role of a university is further enhanced. University is no longer confined to traditional roles. Universities need to interact with others in order to be relevant and progressive. Symbiosis relationships between the university and industry are very significant because the relationship between those two can foster economic development of a nation. In a world of fast changing technology and competition, it is necessary for the university to collaborate with industry to combine efforts fostering the diffusion of knowledge, increasing research and development, patenting innovation and commercializing products. It has become increasingly accepted that the necessity of close university-industry interactions as a mean of national economic prosperity. Therefore, this paper is aim to examine the level of linkages in university-industry interactions to which promotes the regional economic growth and development. This paper will explore the formation of linkages between the Higher Education Institution (University Technology MARA) and industries located in the Klang Valley region of Malaysia. It will present the university-industry linkages with emphasis on the type of linkages existed, the benefits of having such linkages to promote regional economic development and finally the constraints that might impede the linkages and potentials to enhance the linkages towards economic growth and development.
Abstract: The interaction among information and communication technology (ICT) industries is a recently ubiquitous phenomenon through fixed-mobile integration. To monitor the impact of interaction, previous research has mainly focused on measuring spillover effect among ICT industries using various methods. Among others, inter-industry analysis is one of the useful methods for examining spillover effect between industries. However, more complex ICT industries become, more important the impact within an industry is. Inter-industry analysis is limited in mirroring intra-relationships within an industry. Thus, this study applies the analytic network process (ANP) to measure the spillover effect, capturing all of the intra and inter-relationships. Using ANP-based intra and inter-industry analysis, the spillover effect is effectively measured, mirroring the complex structure of ICT industries. A main ICT industry and its linkages are also explored to show the current structure of ICT industries. The proposed approach is expected to allow policy makers to understand interactions of ICT industries and their impact.
Abstract: In recent years, copulas have become very popular in
financial research and actuarial science as they are more flexible in
modelling the co-movements and relationships of risk factors as compared
to the conventional linear correlation coefficient by Pearson.
However, a precise estimation of the copula parameters is vital in
order to correctly capture the (possibly nonlinear) dependence structure
and joint tail events. In this study, we employ two optimization
heuristics, namely Differential Evolution and Threshold Accepting to
tackle the parameter estimation of multivariate t distribution models
in the EML approach. Since the evolutionary optimizer does not rely
on gradient search, the EML approach can be applied to estimation of
more complicated copula models such as high-dimensional copulas.
Our experimental study shows that the proposed method provides
more robust and more accurate estimates as compared to the IFM
approach.
Abstract: The paper is concerned with relationships between
SSME and ICTs and focuses on the role of Web 2.0 tools in
the service development process. The research presented aims at
exploring how collaborative technologies can support and improve
service processes, highlighting customer centrality and value coproduction.
The core idea of the paper is the centrality of user
participation and the collaborative technologies as enabling factors;
Wikipedia is analyzed as an example. The result of such analysis is
the identification and description of a pattern characterising specific
services in which users collaborate by means of web tools with value
co-producers during the service process. The pattern of collaborative
co-production concerning several categories of services including
knowledge based services is then discussed.
Abstract: A novel sponge submerged membrane bioreactor
(SSMBR) was developed to effectively remove organics and
nutrients from wastewater. Sponge is introduced within the SSMBR
as a medium for the attached growth of biomass. This paper evaluates
the effects of new and acclimatized sponges for dissolved organic
carbon (DOC) removal from wastewater at different mixed liquor
suspended solids- (MLSS) concentration of the sludge. It was
observed in a series of experimental studies that the acclimatized
sponge performed better than the new sponge whilst the optimum
DOC removal could be achieved at 10g/L of MLSS with the
acclimatized sponge. Moreover, the paper analyses the relationships
between the MLSSsponge/MLSSsludge and the DOC removal efficiency
of SSMBR. The results showed a non-linear relationship between the
biomass parameters of the sponge and the sludge, and the DOC
removal efficiency of SSMBR. A second-order polynomial function
could reasonably represent these relationships.
Abstract: Jacobs, A.B. (1993) stated that "When I think of a city,
the first thing that comes to mind is the street. If the street is
interesting, the rest of the city is interesting. If the street is mundane,
the city is also mundane." In this statement, he expresses the
importance of the streetscape and the street environment. The
objective of this paper is to analyze the spatial relationships of the
streetscape that affect the general public's preference of the cityscape.
Furthermore, this research focuses on the important role that
streetscape plays in public perception of the city by the pedestrians
who experience it daily. The subject of this paper is eight of the
"Design Seoul Street."The analysis and survey results show the
preference criteria that affect the streetscape and ultimately the
cityscape. This research endeavor shows that differences in physical
form, shape, size, color, locations, and context are important.
Abstract: The objective of this research is to study principal
component analysis for classification of 67 soil samples collected from
different agricultural areas in the western part of Thailand. Six soil
properties were measured on the soil samples and are used as original
variables. Principal component analysis is applied to reduce the
number of original variables. A model based on the first two
principal components accounts for 72.24% of total variance. Score
plots of first two principal components were used to map with
agricultural areas divided into horticulture, field crops and wetland.
The results showed some relationships between soil properties and
agricultural areas. PCA was shown to be a useful tool for agricultural
areas classification based on soil properties.
Abstract: Sedimentation in reservoirs and the corresponding
loss of storage capacity is one of the most serious problems in dam
engineering. Pressurized flushing, a way to remove sediments from the reservoir, is flushing under a pressurized flow condition and
nearly constant water level. Pressurized flushing has only local
effects around the outlet. Sediment in the vicinity of the outlet openings is scoured and a funnel shaped crater is created. In this study, the temporal development of flushing cone under various
hydraulic conditions was studied experimentally. Time variations of
parameters such as maximum length and width of flushing and also
depth of scouring cone was measured. Results indicated that an
increase in flow velocity (and consequently in Froude number)
established new hydraulically conditions for flushing mechanism and
so a sudden growth was observed in the amount of sediment released
and also scouring dimenssions. In addition, a set of nondimensional
relationships were identified for temporal variations of flushing scour
dimenssions, which can eventuallt be used to estimate the development of flushing cone.
Abstract: Technology changes have been acknowledged as a
critical factor in determining competitiveness of organization. Under
such environment, the right anticipation of technology change has
been of huge importance in strategic planning. To monitor technology
change, technology forecasting (TF) is frequently utilized. In
academic perspective, TF has received great attention for a long time.
However, few researches have been conducted to provide overview of
the TF literature. Even though some studies deals with review of TF
research, they generally focused on type and characteristics of various
TF, so hardly provides information about patterns of TF research and
which TF method is used in certain technology industry. Accordingly,
this study profile developments in and patterns of scholarly research in
TF over time. Also, this study investigates which technology
industries have used certain TF method and identifies their
relationships. This study will help in understanding TF research trend
and their application area.
Abstract: With the proliferation of mobile computing technology, mobile learning (m-learning) will play a vital role in the rapidly growing electronic learning market. However, the acceptance of m-learning by individuals is critical to the successful implementation of m-learning systems. Thus, there is a need to research the factors that affect users- intention to use m-learning. Based on an updated information system (IS) success model, data collected from 350 respondents in Taiwan were tested against the research model using the structural equation modeling approach. The data collected by questionnaire were analyzed to check the validity of constructs. Then hypotheses describing the relationships between the identified constructs and users- satisfaction were formulated and tested.
Abstract: Traveling salesman problem (TSP) is hard to resolve
when the number of cities and routes become large. The frequency
graph is constructed to tackle the problem. A frequency graph
maintains the topological relationships of the original weighted graph.
The numbers on the edges are the frequencies of the edges emulated
from the local optimal Hamiltonian paths. The simplest kind of local
optimal Hamiltonian paths are computed based on the four vertices
and three lines inequality. The search algorithm is given to find the
optimal Hamiltonian circuit based on the frequency graph. The
experiments show that the method can find the optimal Hamiltonian
circuit within several trials.