Abstract: Knowledge sharing enables the information or
knowledge to be transmitted from one source to another. This paper
demonstrates the needs of having the online book catalogue which
can be used to facilitate disseminating information on textbook used
in the university. This project is aimed to give access to the students
and lecturers to the list of books in the bookstore and at the same
time to allow book reviewing without having to visit the bookstore
physically. Research is carried out according to the boundaries which
accounts to current process of new book purchasing, current system
used by the bookstore and current process the lecturers go through
for reviewing textbooks. The questionnaire is used to gather the
requirements and it is distributed to 100 students and 40 lecturers.
This project has enabled the improvement of a manual process to be
carried out automatically, through a web based platform. It is shown
based on the user acceptance survey carried out that target groups
found that this web service is feasible to be implemented in
Universiti Teknologi PETRONAS (UTP), and they have shown
positive signs of interest in utilizing it in the future.
Abstract: 20 years of dentistry was a period of transition from
communist to market economy but Romanian doctors have
insufficient management knowledge. Recently, the need for modern
management has increased due to technologies and superior materials
appearance, as patient-s demands.
Research goal is to increase efficiency by evaluating dental
medical office cost categories in real pricing procedures.
Empirical research is based on guided study that includes
information about the association between categories of cost
perception and therapeutic procedures commonly used in dental
offices.
Due to the obtained results to identify all the labours that make up
a settled procedure costs were determined for each procedure.
Financial evaluation software was created with the main functions:
introducing and maintaining patient records, treatment and
appointments made, procedures cost and monitoring office
productivity.
We believe that the study results can significantly improve the
financial management of dental offices, increasing the effectiveness
and quality of services.
Abstract: The implementation of electronic government started since the initiation of Multimedia Super Corridor (MSC) by the Malaysia government. The introduction of ICT in the public sector especially e-Government initiatives opens up a new book in the government administration throughout the world. The aim or this paper is to discuss the implementation of e-government in Malaysia, covering the result of public user self assessment on Malaysia's electronic government applications. E-services, e-procurement, Generic Office Environment (GOE), Human Resources Management Information System (HRMIS), Project Monitoring System (PMS), Electronic Labor Exchange (ELX) and e-syariah(religion) were the seven flagship application assessed. The study adopted a crosssectional survey research approach and information system literature were used. The analysis was done for 35 responden in pilot test and there was evidence from public user's perspective to suggest that the e-government applications were generally successful.
Abstract: We present an implementation of an Online Exhibition System (OES) web service(s) that reflects our experiences with using web service development packages and software process models. The system provides major functionality that exists in similar packages. While developing such a complex web service, we gained insightful experience (i) in the traditional software development processes: waterfall model and evolutionary development and their fitness to web services development, (ii) in the fitness and effectiveness of a major web services development kit.
Abstract: Electronic commerce is growing rapidly with on-line
sales already heading for hundreds of billion dollars per year. Due to
the huge amount of money transferred everyday, an increased
security level is required. In this work we present the architecture of
an intelligent speaker verification system, which is able to accurately
verify the registered users of an e-commerce service using only their
voices as an input. According to the proposed architecture, a
transaction-based e-commerce application should be complemented
by a biometric server where customer-s unique set of speech models
(voiceprint) is stored. The verification procedure requests from the
user to pronounce a personalized sequence of digits and after
capturing speech and extracting voice features at the client side are
sent back to the biometric server. The biometric server uses pattern
recognition to decide whether the received features match the stored
voiceprint of the customer who claims to be, and accordingly grants
verification. The proposed architecture can provide e-commerce
applications with a higher degree of certainty regarding the identity
of a customer, and prevent impostors to execute fraudulent
transactions.
Abstract: Changing technology and increased constituent
demand for government services derive the need for governmental
responsiveness. The government organisations in the developing
countries will be under increased pressure to change their
bureaucratic systems to be able to respond rapidly to changing and
increasing requirements and rapid technology advancements. This
paper aims to present a conceptual framework for explaining the
main barriers and drivers of public e-service development. Therefore,
the framework provides a basic context within which the process and
practice of E-Service can be implemented successfully in the public
sector organisations. The framework is flexible enough to be adopted
by governments at different levels; national or local by developing
countries around the world.
Abstract: Because of its global reach, reduction of time
restraints, and ability to reduce costs and increase sales, use of the
Internet, the World Wide Web (WWW), and related technologies
can be a competitive tool in the arsenal of small and medium-sized
enterprises (SMEs). Countries the world over are interested in the
successful adoption of the Internet by SMEs. Because a vast
majority of jobs come from that sector, greater financial success of
SMEs translates into greater job growth and, subsequently, higher
tax revenue to the government. This research investigated the level
of Internet usage for business solutions by small and medium
enterprises in Jordan. Through the survey of a random sample of
100 firms with less than 500 employees and from data obtained
from this survey that formed the basis for our study, we found that
a majority of respondents use the Internet in business activities ,
the adoption of the Internet as a business tool is limited to a
brochure where Web site which primarily provides one way. As
such, there wasn't interactive information about the company and
its products and services.
Abstract: In textile industry, besides the conventional textile
products, technical textile goods, that have been brought external
functional properties into, are being developed for technical textile
industry. Especially these products produced with weaving
technology are widely preferred in areas such as sports, geology,
medical, automotive, construction and marine sectors. These textile
products are exposed to various stresses and large deformations under
typical conditions of use. At this point, sufficient and reliable data
could not be obtained with uniaxial tensile tests for determination of
the mechanical properties of such products due to mainly biaxial
stress state. Therefore, the most preferred method is a biaxial tensile
test method and analysis. These tests and analysis is applied to fabrics
with different functional features in order to establish the textile
material with several characteristics and mechanical properties of the
product. Planar biaxial tensile test, cylindrical inflation and bulge
tests are generally required to apply for textile products that are used
in automotive, sailing and sports areas and construction industry to
minimize accidents as long as their service life. Airbags, seat belts
and car tires in the automotive sector are also subject to the same
biaxial stress states, and can be characterized by same types of
experiments. In this study, in accordance with the research literature
related to the various biaxial test methods are compared. Results with
discussions are elaborated mainly focusing on the design of a biaxial
test apparatus to obtain applicable experimental data for developing a
finite element model. Sample experimental results on a prototype
system are expressed.
Abstract: This paper gives a study about forging solution to
deploy the fixed wireless access (FWA) in the band 3300-3400MHz
instead of 3400-3600MHz to eschew the harmful interference
between from the FWA towards fixed satellite services receiver
presented in this band. The impact of FWA services toward the FSS
and the boundaries of spectrum emission mask had been considered
to calculate the possible Guard band required in this case. In
addition, supplementary separation distance added to improve the
coexistence between the two adjacent bands. Simulation had been
done using Matlab software base on ITU models reliance on the most
popular specification used for the tropical weather countries. Review
the current problem of interference between two systems and some
mitigation techniques which adopted in Malaysia as a case study is a
part of this research.
Abstract: Cost contribution arrangements (CCAs) and Cost
sharing agreements (CCAs) belong to the tools of modern finance
management. Costs spend by associated enterprises on developing
producing or obtaining assets, services or rights (in general -
benefits) are used for tax optimizing too. The main purpose of joint
research and development, producing or obtaining benefits is to
lower these costs as much as possible or to maximize the benefits. In
this article is mentioned the problematic of transfer pricing and arm's
length principle with connection of CCAs, CSAs. Next, there is
mentioned how to settle participation shares of the total cost and
benefits contributions with respect to the OECD Transfer pricing for
MNEs Guidelines and with respect to other significant regulations.
Abstract: This paper investigates the relationship between different dimensions of customer relationship management and innovation capabilities in Melli Bank of Iran. Five dimensions of CRM include information sharing, customer involvement, long-term partnership, joint problem solving and technology-based CRM are selected to measure their relationship with innovation capabilities including innovation in product, innovation in process, innovation in administrative affairs, innovation in marketing, and finally innovation in services. Research findings indicate that there is significant relationship between CRM dimensions and innovation capabilities in Melli bank of Iran.
Abstract: The product development process (PDP) in the
Technology group plays a very important role in the launch of any
product. While a manufacturing process encourages the use of certain
measures to reduce health, safety and environmental (HSE) risks on
the shop floor, the PDP concentrates on the use of Geometric
Dimensioning and Tolerancing (GD&T) to develop a flawless design.
Furthermore, PDP distributes and coordinates activities between
different departments such as marketing, purchasing, and
manufacturing. However, it is seldom realized that PDP makes a
significant contribution to developing a product that reduces HSE
risks by encouraging the Technology group to use effective GD&T.
The GD&T is a precise communication tool that uses a set of
symbols, rules, and definitions to mathematically define parts to be
manufactured. It is a quality assurance method widely used in the oil
and gas sector. Traditionally it is used to ensure the
interchangeability of a part without affecting its form, fit, and
function. Parts that do not meet these requirements are rejected
during quality audits.
This paper discusses how the Technology group integrates this
quality assurance tool into the PDP and how the tool plays a major
role in helping the HSE department in its goal towards eliminating
HSE incidents. The PDP involves a thorough risk assessment and
establishes a method to address those risks during the design stage.
An illustration shows how GD&T helped reduce safety risks by
ergonomically improving assembling operations. A brief discussion
explains how tolerances provided on a part help prevent finger injury.
This tool has equipped Technology to produce fixtures, which are
used daily in operations as well as manufacturing. By applying
GD&T to create good fits, HSE risks are mitigated for operating
personnel. Both customers and service providers benefit from
reduced safety risks.
Abstract: Providing Services at Home has become over the last
few years a very dynamic and promising technological domain. It is
likely to enable wide dissemination of secure and automated living
environments. We propose a methodology for identifying threats to
Services at Home Delivery systems, as well as a threat analysis
of a multi-provider Home Gateway architecture. This methodology
is based on a dichotomous positive/preventive study of the target
system: it aims at identifying both what the system must do, and
what it must not do. This approach completes existing methods with
a synthetic view of potential security flaws, thus enabling suitable
measures to be taken into account. Security implications of the
evolution of a given system become easier to deal with. A prototype
is built based on the conclusions of this analysis.
Abstract: The main purpose of this study is to explore current
and possible customer experiences in Bosphorus Zoo. Since there is
no previous research conducted on Turkish zoos- customer
experiences, we conduct an exploratory research taking the form of
depth interviews. Then, we group the experiences according to
strategic experiential modules (sense, feel, think, act and relate).
Abstract: With the rapid growth in business size, today-s businesses orient Throughout thirty years local, national and international experience in medicine as a medical student, junior doctor and eventually Consultant and Professor in Anaesthesia, Intensive Care and Pain Management, I note significant generalised dissatisfaction among medical students and doctors regarding their medical education and practice. We repeatedly hear complaints from patients about the dysfunctional health care system they are dealing with and subsequently the poor medical service that they are receiving. Medical students are bombarded with lectures, tutorials, clinical rounds and various exams. Clinicians are weighed down with a never-ending array of competing duties. Patients are extremely unhappy about the long waiting lists, loss of their records and the continuous deterioration of the health care service. This problem has been reported in different countries by several authors [1,2,3]. In a trial to solve this dilemma, a genuine idea has been suggested implementing computer technology in medicine [2,3]. Computers in medicine are a medium of international communication of the revolutionary advances being made in the application of the computer to the fields of bioscience and medicine [4,5]. The awareness about using computers in medicine has recently increased all over the world. In Misr University for Science & Technology (MUST), Egypt, medical students are now given hand-held computers (Laptop) with Internet facility making their medical education accessible, convenient and up to date. However, this trial still needs to be validated. Helping the readers to catch up with the on going fast development in this interesting field, the author has decided to continue reviewing the literature, exploring the state-of-art in computer based medicine and up dating the medical professionals especially the local trainee Doctors in Egypt. In part I of this review article we will give a general background discussing the potential use of computer technology in the various aspects of the medical field including education, research, clinical practice and the health care service given to patients. Hope this will help starting changing the culture, promoting the awareness about the importance of implementing information technology (IT) in medicine, which is a field in which such help is needed. An international collaboration is recommended supporting the emerging countries achieving this target.
Abstract: Recently, content delivery services have grown rapidly
over the Internet. For ASPs (Application Service Provider) providing
content delivery services, P2P architecture is beneficial to reduce
outgoing traffic from content servers. On the other hand, ISPs are
suffering from the increase in P2P traffic. The P2P traffic is
unnecessarily redundant because the same content or the same
fractions of content are transferred through an inter-ISP link several
times. Subscriber ISPs have to pay a transit fee to upstream ISPs based
on the volume of inter-ISP traffic. In order to solve such problems,
several works have been done for the purpose of P2P traffic reduction.
However, these existing works cannot control the traffic volume of a
certain link. In order to solve such an ISP-s operational requirement,
we propose a method to control traffic volume for a link within a
preconfigured upper bound value. We evaluated that the proposed
method works well by conducting a simulation on a 1,000-user scale.
We confirm that the traffic volume could be controlled at a lower level
than the upper bound for all evaluated conditions. Moreover, our
method could control the traffic volume at 98.95% link usage against
the target value.
Abstract: The paper presents the service learning project titled
DicDucFac (idea-leadership-product), that was planned and
conducted by the team of information sciences students. It was
planned as a workshop dealing with the application of modern social
media (Facebook, YouTube, Gmail) for the purposes of selfpromotion,
free advertising via social networks and marketing own
ideas and/or products in the virtual world. The workshop was
organized for highly-skilled computer literate unemployed youth.
These youth, as final beneficiaries, will be able to apply what they
learned in this workshop to “the real world“, increasing their chances
for employment and self-employment. The results of the project
reveal that the basic, active-learning principles embodied in our
teaching approach allow students to learn more effectively and gain
essential life skills (from computer applications to teamwork) that
can only be learned by doing. It also shows that our students received
the essentials of professional ethics and citizenship through direct,
personal engagement in professional activities and the life of the
community.
Abstract: In this paper, a Smart Home Service Robot, McBot II,
which performs mess-cleanup function etc. in house, is designed much
more optimally than other service robots. It is newly developed in
much more practical system than McBot I which we had developed
two years ago. One characteristic attribute of mobile platforms
equipped with a set of dependent wheels is their omni- directionality
and the ability to realize complex translational and rotational
trajectories for agile navigation in door. An accurate coordination of
steering angle and spinning rate of each wheel is necessary for a
consistent motion. This paper develops trajectory controller of
3-wheels omni-directional mobile robot using fuzzy azimuth estimator.
A specialized anthropomorphic robot manipulator which can be
attached to the housemaid robot McBot II, is developed in this paper.
This built-in type manipulator consists of both arms with 3 DOF
(Degree of Freedom) each and both hands with 3 DOF each. The
robotic arm is optimally designed to satisfy both the minimum
mechanical size and the maximum workspace. Minimum mass and
length are required for the built-in cooperated-arms system. But that
makes the workspace so small. This paper proposes optimal design
method to overcome the problem by using neck joint to move the arms
horizontally forward/backward and waist joint to move them
vertically up/down. The robotic hand, which has two fingers and a
thumb, is also optimally designed in task-based concept. Finally, the
good performance of the developed McBot II is confirmed through
live tests of the mess-cleanup task.
Abstract: The incidence of oral cancer in Taiwan increased year
by year. It replaced the nasopharyngeal as the top incurrence among
head and neck cancers since 1994. Early examination and earlier
identification for earlier treatment is the most effective medical
treatment for these cancers. Although the government fully subsidized
the expenses with tremendous promotion program for oral cancer
screening, the citizen-s participation remained low. Purpose of this
study is to understand the factors affecting the citizens- behavior
intensions of taking an oral cancer screening. Based on the Theory of
Planned Behavior, this study adopted four distinctive variables in
explaining the captioned behavior intentions.700 questionnaires were
dispatched with 500 valid responses or 71.4% returned by the citizens
with an age 30 or above from the eastern counties of Taiwan. Test
results has shown that attitude toward, subjective norms of, and
perceived behavioral control over the oral cancer screening varied
from some demographic factors to another. The study proofed that
attitude toward, subjective norms of, and perceived behavioral control
over the oral cancer screening had positive impacts on the
corresponding behavior intention. The test concluded that the theory
of planned behavior was appropriate as a theoretical framework in
explaining the influencing factors of intentions of taking oral cancer
screening. This study suggested the healthcare professional should
provide high accessibility of screening services other than just
delivering knowledge on oral cancer to promote the citizens-
intentions of taking the captioned screening. This research also
provided a practical implication to the healthcare professionals when
formulating and implementing promotion instruments for lifting the
screening rate of oral cancer.
Abstract: Wireless mobile communications have experienced
the phenomenal growth through last decades. The advances in
wireless mobile technologies have brought about a demand for high
quality multimedia applications and services. For such applications
and services to work, signaling protocol is required for establishing,
maintaining and tearing down multimedia sessions. The Session
Initiation Protocol (SIP) is an application layer signaling protocols,
based on request/response transaction model. This paper considers
SIP INVITE transaction over an unreliable medium, since it has been
recently modified in Request for Comments (RFC) 6026. In order to
help in assuring that the functional correctness of this modification is
achieved, the SIP INVITE transaction is modeled and analyzed using
Colored Petri Nets (CPNs). Based on the model analysis, it is
concluded that the SIP INVITE transaction is free of livelocks and
dead codes, and in the same time it has both desirable and
undesirable deadlocks. Therefore, SIP INVITE transaction should be
subjected for additional updates in order to eliminate undesirable
deadlocks. In order to reduce the cost of implementation and
maintenance of SIP, additional remodeling of the SIP INVITE
transaction is recommended.