Abstract: Public administration institutions in cooperation with
politicians are not the sole policy decision makers in full meaning
any longer. Meanwhile, a special role, namely steering the decision
making process, could be delegated to them.
Despite the wide scientific discussion on different aspects what
has direct impact on policy creation, there is a lack of holistic
practical managerial advice, which could integrate infrastructure of
policy decision making with intellectual capital and with
interconnection of partnership. The proposed harmonized decision
making model of process, people and partnership entitled by
acronym HM-3P is analyzed as a framework for implementation of
public administration steering role seeking the coherent social
involvement in policy decision making.
Abstract: With the rapid growth in business size, today's businesses orient towards electronic technologies. Amazon.com and e-bay.com are some of the major stakeholders in this regard. Unfortunately the enormous size and hugely unstructured data on the web, even for a single commodity, has become a cause of ambiguity for consumers. Extracting valuable information from such an everincreasing data is an extremely tedious task and is fast becoming critical towards the success of businesses. Web content mining can play a major role in solving these issues. It involves using efficient algorithmic techniques to search and retrieve the desired information from a seemingly impossible to search unstructured data on the Internet. Application of web content mining can be very encouraging in the areas of Customer Relations Modeling, billing records, logistics investigations, product cataloguing and quality management. In this paper we present a review of some very interesting, efficient yet implementable techniques from the field of web content mining and study their impact in the area specific to business user needs focusing both on the customer as well as the producer. The techniques we would be reviewing include, mining by developing a knowledge-base repository of the domain, iterative refinement of user queries for personalized search, using a graphbased approach for the development of a web-crawler and filtering information for personalized search using website captions. These techniques have been analyzed and compared on the basis of their execution time and relevance of the result they produced against a particular search.
Abstract: Buildings and associated construction methods have a significant impact on the environment. As construction activity increases in Kuwait, there is a need to create design and construction strategies which will minimize the environmental impact of new buildings. Green construction is a design philosophy intended to improve the sustainability of construction by the minimization of resource depletion and CO2 emissions throughout the life cycle of buildings. This paper presents and discusses the results of a survey that was conducted in Kuwait, with the objective of investigating the awareness of developers and other stakeholders regarding their understanding and use of green construction strategies. The results of the survey demonstrate that whilst there seems to be a reasonable level of awareness amongst the stakeholders, this awareness is not currently well reflected in the design and construction practices actually being applied. It is therefore concluded is there is a pressing need for intervention from Government in order that the use of sustainable green design and construction strategies becomes the norm in Kuwait.
Abstract: The fact that traditional food safety system in the
absence of food safety culture is inadequate has recently become a
cause of concern for food safety professionals and other stakeholders.
Focusing on implementation of traditional food safety system i.e
HACCP prerequisite program and HACCP without the presence of
food safety culture in the food industry has led to the processing,
marketing and distribution of contaminated foods. The results of this
are regular out breaks of food borne illnesses and recalls of foods
from retail outlets with serious consequences to the consumers and
manufacturers alike. This article will consider the importance of food
safety culture, the cases of outbreaks and recalls that occurred when
companies did not make food safety culture a priority. Most
importantly, the food safety cultures of some food industries in South
Africa were assessed from responses to questionnaires from food
safety/food industry professionals in Durban South Africa. The
article was concluded by recommending that both food
industry employees and employers alike take food safety culture
seriously.
Abstract: Extracting and elaborating software requirements and
transforming them into viable software architecture are still an
intricate task. This paper defines a solution architecture which is
based on the blurred amalgamation of problem space and solution
space. The dependencies between domain constraints, requirements
and architecture and their importance are described that are to be
considered collectively while evolving from problem space to
solution space. This paper proposes a revised version of Twin Peaks
Model named Win Peaks Model that reconciles software
requirements and architecture in more consistent and adaptable
manner. Further the conflict between stakeholders- win-requirements
is resolved by proposed Voting methodology that is simple
adaptation of win-win requirements negotiation model and QARCC.
Abstract: The goal of this research is discovering the
determinants of the success or failure of external cooperation in small
and medium enterprises (SMEs). For this, a survey was given to 190
SMEs that experienced external cooperation within the last 3 years. A
logistic regression model was used to derive organizational or strategic
characteristics that significantly influence whether external
collaboration of domestic SMEs is successful or not. Results suggest
that research and development (R&D) features in general
characteristics (both idea creation and discovering market
opportunities) that focused on and emphasized indirected-market
stakeholders (such as complementary companies and affiliates) and
strategies in innovative strategic characteristics raise the probability of
successful external cooperation. This can be used meaningfully to
build a policy or strategy for inducing successful external cooperation
or to understand the innovation of SMEs.
Abstract: Faced with social and health system capacity
constraints and rising and changing demand for welfare services,
governments and welfare providers are increasingly relying on
innovation to help support and enhance services. However, the
evidence reported by several studies indicates that the realization of
that potential is not an easy task. Innovations can be deemed
inherently complex to implement and operate, because many of them
involve a combination of technological and organizational renewal
within an environment featuring a diversity of stakeholders. Many
public welfare service innovations are markedly systemic in their
nature, which means that they emerge from, and must address, the
complex interplay between political, administrative, technological,
institutional and legal issues. This paper suggests that stakeholders
dealing with systemic innovation in welfare services must deal with
ambiguous and incomplete information in circumstances of
uncertainty. Employing a literature review methodology and case
study, this paper identifies, categorizes and discusses different
aspects of the uncertainty of systemic innovation in public welfare
services, and argues that uncertainty can be classified into eight
categories: technological uncertainty, market uncertainty,
regulatory/institutional uncertainty, social/political uncertainty,
acceptance/legitimacy uncertainty, managerial uncertainty, timing
uncertainty and consequence uncertainty.
Abstract: Currently, the Malaysian construction industry is
focusing on transforming construction processes from conventional
building methods to the Industrialized Building System (IBS). Still,
research on the decision making of IBS technology adoption with the
influence of contextual factors is scarce. The purpose of this paper is
to explore how contextual factors influence the IBS decision making
in building projects which is perceived by those involved in
construction industry namely construction stakeholders and IBS
supply chain members. Theoretical background, theoretical
frameworks and literatures which identify possible contextual factors
that influence decision making towards IBS technology adoption are
presented. This paper also discusses the importance of contextual
factors in IBS decision making, highlighting some possible crossover
benefits and making some suggestions as to how these can be
utilized. Conclusions are drawn and recommendations are made with
respect to the perception of socio-economic, IBS policy and IBS
technology associated with building projects.
Abstract: Compliance requires an effective communication
within an enterprise as well as towards a company-s external
environment. This requirement commences with the
implementation of compliance within large scale compliance
projects and still persists in the compliance reporting within
standard operations. On the one hand the understanding of
compliance necessities within the organization is promoted.
On the other hand reduction of asymmetric information with
compliance stakeholders is achieved. To reach this goal, a
central reporting must provide a consolidated view of different
compliance efforts- statuses. A concept which could be
adapted for this purpose is the balanced scorecard by Kaplan /
Norton. This concept has not been analyzed in detail
concerning its adequacy for a holistic compliance reporting
starting in compliance projects until later usage in regularly
compliance operations.
At first, this paper evaluates if a holistic compliance
reporting can be designed by using the balanced scorecard
concept. The current status of compliance reporting clearly
shows that scorecards are generally accepted as a compliance
reporting tool and are already used for corporate governance
reporting. Additional specialized compliance IT - solutions
exist in the market. After the scorecard-s adequacy is
thoroughly examined and proofed, an example strategy map as
the basis to derive a compliance balanced scorecard is defined.
This definition answers the question on proceeding in
designing a compliance reporting tool.
Abstract: Information and communication technology (ICT) is
essential to the operation of business, and create many employment
opportunities. High volumes of students graduate in ICT however
students struggle to find job placement. A discrepancy exists between
graduate skills and industry skill requirements. To address the need
for ICT skills required, universities must create programs to meet the
demands of a changing ICT industry. This requires a partnership
between industry, universities and other stakeholders. This situation
may be viewed as a critical systems thinking problem situation as
there are various role players each with their own needs and
requirements. Jackson states a typical critical systems methods has a
pluralistic nature. This paper explores the applicability and suitability
of Maslow and Dooyeweerd to guide understanding and make
recommendations for change in ICT WIL, to foster an all-inclusive
understanding of the situation by stakeholders. The above methods
provide tools for understanding softer issues beyond the skills
required. The study findings suggest that besides skills requirements,
a deeper understanding and empowering students from being a
student to a professional need to be understood and addressed.
Abstract: Human-related information security breaches within organizations are primarily caused by employees who have not been made aware of the importance of protecting the information they work with. Information security awareness is accordingly attracting more attention from industry, because stakeholders are held accountable for the information with which they work. The authors developed an Information Security Retrieval and Awareness model – entitled “ISRA" – that is tailored specifically towards enhancing information security awareness in industry amongst all users of information, to address shortcomings in existing information security awareness models. This paper is principally aimed at expounding a prototype for the ISRA model to highlight the advantages of utilizing the model. The prototype will focus on the non-technical, humanrelated information security issues in industry. The prototype will ensure that all stakeholders in an organization are part of an information security awareness process, and that these stakeholders are able to retrieve specific information related to information security issues relevant to their job category, preventing them from being overburdened with redundant information.
Abstract: The Internet is the global data communications
infrastructure based on the interconnection of both public and private
networks using protocols that implement Internetworking on a global
scale. Hence the control of protocol and infrastructure development,
resource allocation and network operation are crucial and interlinked
aspects. Internet Governance is the hotly debated and contentious
subject that refers to the global control and operation of key Internet
infrastructure such as domain name servers and resources such as
domain names. It is impossible to separate technical and political
positions as they are interlinked. Furthermore the existence of a
global market, transparency and competition impact upon Internet
Governance and related topics such as network neutrality and
security. Current trends and developments regarding Internet
governance with a focus on the policy-making process, security and
control have been observed to evaluate current and future
implications on the Internet. The multi stakeholder approach to
Internet Governance discussed in this paper presents a number of
opportunities, issues and developments that will affect the future
direction of the Internet. Internet operation, maintenance and
advisory organisations such as the Internet Corporation for Assigned
Names and Numbers (ICANN) or the Internet Governance Forum
(IGF) are currently in the process of formulating policies for future
Internet Governance. Given the controversial nature of the issues at
stake and the current lack of agreement it is predicted that
institutional as well as market governance will remain present for the
network access and content.
Abstract: Innovation, technology and knowledge are the trilogy
of impact to support the challenges arising from uncertainty.
Evidence showed an opportunity to ask how to manage in this
environment under constant innovation. In an attempt to get a
response from the field of Management Sciences, based in the
Contingency Theory, a research was conducted, with
phenomenological and descriptive approaches, using the Case Study
Method and the usual procedures for this task involving a focus
group composed of managers and employees working in the
pharmaceutical field. The problem situation was raised; the state of
the art was interpreted and dissected the facts. In this tasks were
involved four establishments. The result indicates that these focused
ventures have been managed by its founder empirically and is
experimenting agility described in this work. The expectation of this
study is to improve concepts for stakeholders on creativity in
business.
Abstract: Intellectual capital reporting becomes critical at
universities, mainly due to the fact that knowledge is the main output
as well as input in these institutions. In addition, universities have
continuous external demands for greater information and
transparency about the use of public funds, and are increasingly
provided with greater autonomy regarding their organization,
management, and budget allocation. This situation requires new
management and reporting systems. The purpose of the present study
is to provide a model for intellectual capital report in Spanish
universities. To this end, a questionnaire was sent to every member of
the Social Councils of Spanish public universities in order to identify
which intangible elements university stakeholders demand most. Our
proposal for an intellectual capital report aims to act as a guide to
help the Spanish universities on the road to the presentation of
information on intellectual capital which can assist stakeholders to
make the right decisions.
Abstract: The purpose of this paper is to examine the current
state of corporate social responsibility statements on corporate
websites of Malaysian and Singaporean corporations and analyze
how the CSR statements contribute in building a unique corporate
identity of corporations. Content analysis is employed to examine the
websites of Malaysian and Singaporean consumer corporations. It is
believed that generally most companies tend to publish and
communicate their CSR statements visibly to general stakeholders.
However, there is a significantly different outcome of the articulation
of CSR on practices on websites between Malaysian and Singaporean
consumer corporations. A number of Singaporean organizations were
found less concerned with CSR practices as compared to Malaysian
organizations. The findings indicate a need for corporations in
Malaysia and Singapore to orchestrate their core competence of CSR
activities in order to develop a unique corporate identity in a global
business environment.