Abstract: Information systems practitioners are frequently
required to master new technology, often without the aid of formal
training. They require the skill to manage their own learning and,
when this skill is developed in their formal training, their adaptability
to new technology may be improved. Self- directed learning is the
ability of the learner to manage his or her own learning experience
with some guidance from a facilitator. Self-directed learning skills
are best improved when practiced. This paper reflects on a critical
social research project to improve the self-directed learning skills of
fourth year Information Systems students. Critical social research
differs from other research paradigms in that the researcher is viewed
as the agent of change to achieve the desired outcome in the problem
situation.
Abstract: Data warehousing success is not high enough. User
dissatisfaction and failure to adhere to time frames and budgets are
too common. Most traditional information systems practices are
rooted in hard systems thinking. Today, the great systems thinkers
are forgotten by information systems developers. A data warehouse
is still a system and it is worth investigating whether systems
thinkers such as Churchman can enhance our practices today. This
paper investigates data warehouse development practices from a
systems thinking perspective. An empirical investigation is done in
order to understand the everyday practices of data warehousing
professionals from a systems perspective. The paper presents a
model for the application of Churchman-s systems approach in data
warehouse development.
Abstract: Benefits to the organisation are just as important as technical ability when it comes to software success. The challenge is to provide industry with professionals who understand this. In other words: How to teach computer engineering students to look beyond technology, and at the benefits of software to organizations? This paper reports on the conceptual design of a section of the computer networks module aimed to sensitize the students to the organisational context.
Checkland focuses on different worldviews represented by various role players in the organisation. He developed the Soft Systems Methodology that guides purposeful action in organisations, while incorporating different worldviews in the modeling process. If we can sensitize students to these methods, they are likely to appreciate the wider context of application of system software. This paper will provide literature on these concepts as well as detail on how the students will be guided to adopt these concepts.
Abstract: Data Structures and Algorithms is a module in most
Computer Science or Information Technology curricula. It is one of
the modules most students identify as being difficult. This paper
demonstrates how programming a solution for Sudoku can make
abstract concepts more concrete. The paper relates concepts of a
typical Data Structures and Algorithms module to a step by step
solution for Sudoku in a human type as opposed to a computer
oriented solution.
Abstract: Information and communication technology (ICT) is
essential to the operation of business, and create many employment
opportunities. High volumes of students graduate in ICT however
students struggle to find job placement. A discrepancy exists between
graduate skills and industry skill requirements. To address the need
for ICT skills required, universities must create programs to meet the
demands of a changing ICT industry. This requires a partnership
between industry, universities and other stakeholders. This situation
may be viewed as a critical systems thinking problem situation as
there are various role players each with their own needs and
requirements. Jackson states a typical critical systems methods has a
pluralistic nature. This paper explores the applicability and suitability
of Maslow and Dooyeweerd to guide understanding and make
recommendations for change in ICT WIL, to foster an all-inclusive
understanding of the situation by stakeholders. The above methods
provide tools for understanding softer issues beyond the skills
required. The study findings suggest that besides skills requirements,
a deeper understanding and empowering students from being a
student to a professional need to be understood and addressed.
Abstract: This paper explores how Critical Systems Thinking and Action Research can be used to improve student performance in Networking. When describing a system from a systems thinking perspective, the following aspects can be identified: the total system performance, the systems environment, the resources, the components and the management of the system. Following the history of system thinking we observe three emerged methodologies namely, hard systems, soft systems, and critical systems. This paper uses Critical Systems Thinking (CST) which describes systems in terms of contradictions and conflict. It demonstrates how CST can be used in an Action Research (AR) project to improve the performance of students. Intervention in terms of student assessment is discussed and the impact of the intervention is discussed.