Abstract: This research explores visitor-s expectations of service
quality in intelligent living space showroom – Living 3.0 in Taiwan.
Based on the five dimensions of PZB service quality, a specialist
questionnaire is utilized to establish a complete service quality
evaluation framework for Living 3.0. In this research, analysis
hierarchy process (AHP) is applied to find the relative weights among
the criteria. Finally, the service quality evaluation framework and
evaluation results can be used as a guide for Living 3.0 proprietors to
review, improve, and enhance service planning and service qualities in
the future.
Abstract: In this paper is to evaluate audio and speech quality
with the help of Digital Audio Watermarking Technique under the
different types of attacks (signal impairments) like Gaussian Noise,
Compression Error and Jittering Effect. Further attacks are
considered as Hostile Environment. Audio and Speech Quality
Evaluation is an important research topic. The traditional way for
speech quality evaluation is using subjective tests. They are reliable,
but very expensive, time consuming, and cannot be used in certain
applications such as online monitoring. Objective models, based on
human perception, were developed to predict the results of subjective
tests. The existing objective methods require either the original
speech or complicated computation model, which makes some
applications of quality evaluation impossible.
Abstract: Despite the extensive use of eLearning systems, there
is no consensus on a standard framework for evaluating this kind of
quality system. Hence, there is only a minimum set of tools that can
supervise this judgment and gives information about the course
content value. This paper presents two kinds of quality set evaluation
indicators for eLearning courses based on the computational process
of three known metrics, the Euclidian, Hamming and Levenshtein
distances. The “distance" calculus is applied to standard evaluation
templates (i.e. the European Commission Programme procedures vs.
the AFNOR Z 76-001 Standard), determining a reference point in the
evaluation of the e-learning course quality vs. the optimal concept(s).
The case study, based on the results of project(s) developed in the
framework of the European Programme “Leonardo da Vinci", with
Romanian contractors, try to put into evidence the benefits of such a
method.