Abstract: Intensive changes of environment and strong market
competition have raised management of information and knowledge
to the strategic level of companies. In a knowledge based economy
only those organizations are capable of living which have up-to-date,
special knowledge and they are able to exploit and develop it.
Companies have to know what knowledge they have by taking a
survey of organizational knowledge and they have to fix actual and
additional knowledge in organizational memory. The question is how
to identify, acquire, fix and use knowledge effectively. The paper will
show that over and above the tools of information technology
supporting acquisition, storage and use of information and
organizational learning as well as knowledge coming into being as a
result of it, fixing and storage of knowledge in the memory of a
company play an important role in the intelligence of organizations
and competitiveness of a company.