Abstract: This paper examines the impact of social media on knowledge work. It discloses and highlights which specific aspects, areas and tasks of knowledge work can be improved by the use of social media. Moreover, the study includes a survey about higher education students’ viewpoints in regard to the use of social media as a means to enhance knowledge work and knowledge sharing. The analysis has been conducted based both on empirical data and on discussions about the sources dealing with knowledge work and how it can be enhanced by using social media. The results show that social media can improve knowledge work, knowledge building and maintenance tasks in which communication, information sharing and collaboration play a vital role. Additionally, by using social media, personal, collaborative and supplementary work activities can be enhanced. Based on the results of the study, we suggest how knowledge work can be enhanced when using the contemporary information and communications technologies (ICTs) of the 21st century and recommend future directions towards improving knowledge work.
Abstract: Virtual Reality (VR) content creation is a complex and an expensive process, which requires multi-disciplinary teams of content creators. Grant schemes from technology companies help media organisations to explore the VR potential in journalism and factual storytelling. Media organisations try to do as much as they can in-house, but they may outsource due to time constraints and skill availability. Journalists, game developers, sound designers and creative artists work together and bring in new cultures of work. This study explores the collaborative experimental nature of VR content creation, through tracing every actor involved in the process and examining their perceptions of the VR work. The study builds on Actor Network Theory (ANT), which decomposes phenomena into their basic elements and traces the interrelations among them. Therefore, the researcher conducted 22 semi-structured interviews with VR content creators between November 2017 and April 2018. Purposive and snowball sampling techniques allowed the researcher to recruit fact-based VR content creators from production studios and media organisations, as well as freelancers. Interviews lasted up to three hours, and they were a mix of Skype calls and in-person interviews. Participants consented for their interviews to be recorded, and for their names to be revealed in the study. The researcher coded interviews’ transcripts in Nvivo software, looking for key themes that correspond with the research questions. The study revealed that VR content creators must be adaptive to change, open to learn and comfortable with mistakes. The VR content creation process is very iterative because VR has no established work flow or visual grammar. Multi-disciplinary VR team members often speak different languages making it hard to communicate. However, adaptive content creators perceive VR work as a fun experience and an opportunity to learn. The traditional sense of competition and the strive for information exclusivity are now replaced by a strong drive for knowledge sharing. VR content creators are open to share their methods of work and their experiences. They target to build a collaborative network that aims to harness VR technology for journalism and factual storytelling. Indeed, VR is instilling collaborative and experimental cultures in journalism.
Abstract: The goal of this research is to examine the impact of trust, motivation, and national culture on knowledge sharing within the context of electronic mail. This study is quantitative and survey based. In order to conduct the research, 200 students from a leading university in New Zealand were chosen randomly to participate in a questionnaire survey. Motivation and trust were found to be significantly and positively related to knowledge sharing. The research findings illustrated that face saving, face gaining, and individualism positively moderates the relationship between motivation and knowledge sharing. In addition, collectivism culture negatively moderates the relationship between motivation and knowledge sharing. Moreover, the research findings reveal that face saving, individualism, and collectivism culture positively moderate the relationship between trust and knowledge sharing. In addition, face gaining culture negatively moderates the relationship between trust and knowledge sharing. This study sets out several implications for researchers and practitioners. The study produces an integrative model that shows how attributes of national culture impact knowledge sharing through the use of emails. A better understanding of the relationship between knowledge sharing and trust, motivation, and national culture differences will increase individuals’ ability to make wise choices when sharing knowledge with those from different cultures.
Abstract: A myriad of environmental issues face the Nigerian
industrial region, resulting from; oil and gas production, mining,
manufacturing and domestic wastes. Amidst these, much effort has
been directed by stakeholders in the Nigerian oil producing regions,
because of the impacts of the region on the wider Nigerian economy.
Although collaborative environmental management has been noted as
an effective approach in managing environmental issues, little
attention has been given to the roles and practices of stakeholders in
effecting a collaborative environmental management framework for
the Nigerian oil-producing region. This paper produces a framework
to expand and deepen knowledge relating to stakeholders aspects of
collaborative roles in managing environmental issues in the Nigeria
oil-producing region. The knowledge is derived from analysis of
stakeholders’ practices – studied through multiple case studies using
document analysis. Selected documents of key stakeholders –
Nigerian government agencies, multi-national oil companies and host
communities, were analyzed. Open and selective coding was
employed manually during document analysis of data collected from
the offices and websites of the stakeholders. The findings showed
that the stakeholders have a range of roles, practices, interests, drivers
and barriers regarding their collaborative roles in managing
environmental issues. While they have interests for efficient resource
use, compliance to standards, sharing of responsibilities, generating
of new solutions, and shared objectives; there is evidence of major
barriers and these include resource allocation, disjointed policy,
ineffective monitoring, diverse socio- economic interests, lack of
stakeholders’ commitment and limited knowledge sharing. However,
host communities hold deep concerns over the collaborative roles of
stakeholders for economic interests, particularly, where government
agencies and multi-national oil companies are involved. With these
barriers and concerns, a genuine stakeholders’ collaboration is found
to be limited, and as a result, optimal environmental management
practices and policies have not been successfully implemented in the
Nigeria oil-producing region. A framework is produced that describes
practices that characterize collaborative environmental management
might be employed to satisfy the stakeholders’ interests. The
framework recommends critical factors, based on the findings, which
may guide a collaborative environmental management in the oil
producing regions. The recommendations are designed to re-define
the practices of stakeholders in managing environmental issues in the
oil producing regions, not as something wholly new, but as an
approach essential for implementing a sustainable environmental
policy. This research outcome may clarify areas for future research as
well as to contribute to industry guidance in the area of collaborative
environmental management.
Abstract: Knowledge is considered as an important asset which
can help organizations to create competitive advantage. The necessity
of taking care of these assets is more important in these days – in
days of turbulent changes in business environment. Knowledge could
facilitate adaption to constant changes. The aim of this paper is to
describe how the knowledge sharing can be supported in the
manufacturing companies. The methods of case studies and grounded
theory were used to present information gained by carrying out semistructured
interviews. Results show that knowledge sharing is
supported in very similar ways in respondent companies.
Abstract: Interorganizational knowledge sharing is the major driving force to maximize the operational benefits across supply chain. Trust is considered as the key to facilitate knowledge sharing. This research proposes shared values and relational embeddedness as antecedents of interorganizational trust. Survey based on managers in major industrial parks in Taiwan confirm that trust is enforced when organizations develop shared values and formed social relational embeddedness. Trust leads to interorganizational knowledge sharing. This research has theoretical and practical implications.
Abstract: In this paper, a Bayesian Network (BN) based system
is presented for providing clinical decision support to healthcare
practitioners in rural or remote areas of India for young infants or
children up to the age of 5 years. The government is unable to
appoint child specialists in rural areas because of inadequate number
of available pediatricians. It leads to a high Infant Mortality Rate
(IMR). In such a scenario, Intelligent Pediatric System provides a
realistic solution. The prototype of an intelligent system has been
developed that involves a knowledge component called an Intelligent
Pediatric Assistant (IPA); and User Agents (UA) along with their
Graphical User Interfaces (GUI). The GUI of UA provides the
interface to the healthcare practitioner for submitting sign-symptoms
and displaying the expert opinion as suggested by IPA. Depending
upon the observations, the IPA decides the diagnosis and the
treatment plan. The UA and IPA form client-server architecture for
knowledge sharing.
Abstract: One of the most important areas of knowledge management studies is knowledge sharing. Measured in terms of number of scientific articles and organization-s applications, knowledge sharing stands as an example of success in the field. This paper reviews the related papers in the context of the underlying individual behavioral variables to providea direction framework for future research and writing.
Abstract: In this paper DJess is presented, a novel distributed production system that provides an infrastructure for factual and procedural knowledge sharing. DJess is a Java package that provides programmers with a lightweight middleware by which inference systems implemented in Jess and running on different nodes of a network can communicate. Communication and coordination among inference systems (agents) is achieved through the ability of each agent to transparently and asynchronously reason on inferred knowledge (facts) that might be collected and asserted by other agents on the basis of inference code (rules) that might be either local or transmitted by any node to any other node.
Abstract: With the development of virtual communities, there is
an increase in the number of members in Virtual Communities (VCs).
Many join VCs with the objective of sharing their knowledge and
seeking knowledge from others. Despite the eagerness of sharing
knowledge and receiving knowledge through VCs, there is no
standard of assessing ones knowledge sharing capabilities and
prospects of knowledge sharing. This paper developed a vector space
model to assess the knowledge sharing prospect of VC users.
Abstract: With the advent of social web initiatives, some argued
that these new emerging tools might be useful in tacit knowledge
sharing through providing interactive and collaborative technologies.
However, there is still a poverty of literature to understand how and
what might be the contributions of social media in facilitating tacit
knowledge sharing. Therefore, this paper is intended to theoretically
investigate and map social media concepts and characteristics with
tacit knowledge creation and sharing requirements. By conducting a
systematic literature review, five major requirements found that need
to be present in an environment that involves tacit knowledge
sharing. These requirements have been analyzed against social media
concepts and characteristics to see how they map together. The
results showed that social media have abilities to comply some of the
main requirements of tacit knowledge sharing. The relationships have
been illustrated in a conceptual framework, suggesting further
empirical studies to acknowledge findings of this study.
Abstract: The purpose of this study was to explore the
relationship between knowledge sharing and innovation capability,
by examining the influence of individual, organizational and
technological factors on knowledge sharing. The research is based
on a survey of 103 employees from different organizations in the
United Arab Emirates. The study is based on a model and a
questionnaire that was previously tested by Lin [1]. Thus, the study
aims at examining the validity of that model in UAE context. The
results of the research show varying degrees of correlation between
the different variables, with ICT use having the strongest relationship
with the innovation capabilities of organizations. The study also
revealed little evidence of knowledge collecting and knowledge
sharing among UAE employees.
Abstract: This paper demonstrates an effort of a serviceoriented
engineering department in improving the sharing and
transfer of knowledge. Although the department consist of only six
employees, but it provides services in various chemical application in
an oil and gas business. The services provided span across Asia
Pacific region mainly Indonesia, Myanmar, Vietnam, Brunei,
Thailand and Singapore. Currently there are no effective tools or
integrated systems that support the sharing or transfer and
maintenance of knowledge so the department has considered
preserving this valuable knowledge by developing a Knowledge
Management System (KMS). This paper presents the development of
a KMS to support the sharing of knowledge in a service-oriented
engineering department of an oil and gas company. The embedded
features in the KMS like blog and forum will encourage iterative
process of knowledge sharing among the employees in the
department. The information and knowledge being shared, discussed
and communicated will be then achieved for future re-use. The re-use
of the knowledge allows the department to reduce redundant efforts
in providing consistent, up-to-date and cost effective of the best
solution to the its clients.
Abstract: The right information at the right time influences the
enterprise and technical success. Sharing knowledge among members
of a big organization may be a complex activity. And as long as the
knowledge is not shared, can not be exploited by the organization.
There are some mechanisms which can originate knowledge sharing.
It is intended, in this paper, to trigger these mechanisms by using
semantic nets. Moreover, the intersection and overlapping of terms
and sub-terms, as well as their relationships will be described through
the mereology science for the whole knowledge sharing system. It is
proposed a knowledge system to supply to operators with the right
information about a specific process and possible risks, e.g. at the
assembly process, at the right time in an automated manufacturing
environment, such as at the automotive industry.