Abstract: The aim of the research is to understand whether the accuracy of customer detection of employee emotional labor strategy would influence the overall service satisfaction. From path analysis, it was found that employee-s positive emotions positively influenced service quality. Service quality in turn influenced Customer detection of employee emotional deep action strategy and Customer detection of employee emotional surface action strategy. Lastly, Customer detection of employee emotional deep action strategy and Customer detection of employee emotional surface action strategy positively influenced service satisfaction. Based on the analysis results, suggestions are proposed to provide reference for human resource management and use in relative fields.
Abstract: In order to alleviate the mental and physical problems
of persons with disabilities, animal-assisted therapy (AAT) is one of
the possible modalities that employs the merit of the human-animal
interaction. Nevertheless, to achieve the purpose of AAT for persons
with severe disabilities (e.g. spinal cord injury, stroke, and
amyotrophic lateral sclerosis), real-time animal language
interpretation is desirable. Since canine behaviors can be visually
notable from its tail, this paper proposes the automatic real-time
interpretation of canine tail language for human-canine interaction in
the case of persons with severe disabilities. Canine tail language is
captured via two 3-axis accelerometers. Directions and frequencies
are selected as our features of interests. The novel fuzzy rules based
on Gaussian-Trapezoidal model and center of gravity (COG)-based
defuzzification method are proposed in order to interpret the features
into four canine emotional behaviors, i.e., agitate, happy, scare and
neutral as well as its blended emotional behaviors. The emotional
behavior model is performed in the simulated dog and has also been
evaluated in the real dog with the perfect recognition rate.
Abstract: As a multicultural country, Indonesia has many subcultures
with unique performing arts. Some of them are well-known
to international tourists, such as music ensemble (known as gamelan)
in Bali and Java, shadow puppet play (wayang) in Java, and martial
arts (known as pencak silat) in Sumatra. Some examples of famous
traditional dances in Indonesia are Srimpi from Yogyakarta and Solo,
Legong from Bali, and Gong dance from Kalimantan. Performing arts
show the identity of a nation. However, they are a complex subject,
especially when they are addressed to children. The performing arts,
e.g. music, dance theatre, and opera are experiential, experimental,
and emotionally charged. Therefore, the right strategy and promotion
need to be developed to engage children to appreciate and preserve
traditional dances. This study aims to explore and identify
possibilities of internet usage as a medium to promote traditional
dances, especially to children in Indonesia.
Abstract: Cultural stories are political. They register cultural
phenomena and their relations with the world and society in term of
their existence, function, characteristics by using different context.
This paper will provide a new way of rethinking which will help us
to rethink the relationship between fiction and politics. It discusses
the theme of human rights and it shows the relevance between art and
politics by studying the civil society through a literary framework.
Reasons to establish a relationship between fiction and politics are
the relevant themes and universal issues among the two disciplines.
Both disciplines are sets of views and ideas formulated by the human
mind to explain political or cultural phenomenon. Other reasons are
the complexity and depth of the author-s vision, and the need to
explain the violations of human rights in a more active structure
which can relate to emotional and social existence.
Abstract: In this paper I have developed a system for evaluating
the degree of fear emotion that the intelligent agent-based system
may feel when it encounters to a persecuting event. In this paper I
want to describe behaviors of emotional agents using human
behavior in terms of the way their emotional states evolve over time.
I have implemented a fuzzy inference system using Java
environment. As the inputs of this system, I have considered three
parameters related on human fear emotion. The system outputs can
be used in agent decision making process or choosing a person for
team working systems by combination the intensity of fear to other
emotion intensities.
Abstract: Chronic conditions carry with them strong emotions
and often lead to charged relationships between patients and their
health providers and, by extension, patients and health researchers.
Persons are both autonomous and relational and a purely cognitive
model of autonomy neglects the social and relational basis of chronic
illness. Ensuring genuine informed consent in research requires a
thorough understanding of how participants perceive a study and
their reasons for participation. Surveys may not capture the
complexities of reasoning that underlies study participation.
Contradictory reasons for participation, for instance an initial claim
of altruism as rationale and a subsequent claim of personal benefit
(therapeutic misconception), affect the quality of informed consent.
Individuals apply principles through the filter of personal values and
lived experience. Authentic autonomy, and hence authentic consent
to research, occurs within the context of patients- unique life
narratives and illness experiences.
Abstract: In today's complex global environment, emotional intelligence in educational administrations encompasses self-regard that is formed to utilize communication effectiveness. The paper is undertaken to understand the relationship between managers- emotional intelligence especially self-regard and employees to improve communication effectiveness in educational administrations of Iran. Data (N = 145) for this study were collected through questionnaires that participants were managers and employees educational administrations of Iran. The aim of this paper assess the emotional intelligence especially self-regard of managers and employees and its relationship with communication effectiveness in educational administrations of Iran. This paper explained self-regard that has a high relationship with communication especially communication effectiveness. Self-regard plays an important role in communication effectiveness. Individuals with high self-regard tend to have higher emotional intelligence and this action lead to improve communication effectiveness. The result of the paper shows a strong correspondence between self-regard and communication effectiveness in educational administrations.
Abstract: The main aim of the current study was to examine the
effect of emotional intelligence on retention. The study also aimed at
analyzing the role of job involvement, as a moderator, in the effect of
emotional intelligence on retention. Using data gathered from 241
employees working with hotels and tourism corporations listed in
Amman Stock Exchange in Jordan, emotional intelligence, job
involvement and retention were measured. Hierarchical regression
analyses were used to test the three main hypotheses. Results
indicated that retention was related to emotional intelligence.
Moreover, the study yielded support for the claim that job
involvement had a moderating effect on the relationship between
emotional intelligence and retention.
Abstract: In 3D-wavelet video coding framework temporal
filtering is done along the trajectory of motion using Motion
Compensated Temporal Filtering (MCTF). Hence computationally
efficient motion estimation technique is the need of MCTF. In this
paper a predictive technique is proposed in order to reduce the
computational complexity of the MCTF framework, by exploiting
the high correlation among the frames in a Group Of Picture (GOP).
The proposed technique applies coarse and fine searches of any fast
block based motion estimation, only to the first pair of frames in a
GOP. The generated motion vectors are supplied to the next
consecutive frames, even to subsequent temporal levels and only fine
search is carried out around those predicted motion vectors. Hence
coarse search is skipped for all the motion estimation in a GOP
except for the first pair of frames. The technique has been tested for
different fast block based motion estimation algorithms over different
standard test sequences using MC-EZBC, a state-of-the-art scalable
video coder. The simulation result reveals substantial reduction (i.e.
20.75% to 38.24%) in the number of search points during motion
estimation, without compromising the quality of the reconstructed
video compared to non-predictive techniques. Since the motion
vectors of all the pair of frames in a GOP except the first pair will
have value ±1 around the motion vectors of the previous pair of
frames, the number of bits required for motion vectors is also
reduced by 50%.
Abstract: The study was designed to develop a measurement of
the positive emotion regulation questionnaire (PERQ) that assesses
positive emotion regulation strategies through self-report. The 14
items developed for the surveying instrument of the study were based
upon literatures regarding elements of positive regulation strategies.
319 elementary students (age ranging from 12 to14) were recruited
among three public elementary schools to survey on their use of
positive emotion regulation strategies. Of 319 subjects, 20 invalid
questionnaire s yielded a response rate of 92%. The data collected
wasanalyzed through methods such as item analysis, factor analysis,
and structural equation models. In reference to the results from item
analysis, the formal survey instrument was reduced to 11 items. A
principal axis factor analysis with varimax was performed on
responses, resulting in a 2-factor equation (savoring strategy and
neutralizing strategy), which accounted for 55.5% of the total
variance. Then, the two-factor structure of scale was also identified by
structural equation models. Finally, the reliability coefficients of the
two factors were Cronbach-s α .92 and .74. Gender difference was
only found in savoring strategy. In conclusion, the positive emotion
regulation strategies questionnaire offers a brief, internally consistent,
and valid self-report measure for understanding the emotional
regulation strategies of children that may be useful to researchers and
applied professionals.
Abstract: We introduce a new interactive 3D simulator of ocular motion and expressions suitable for: (1) character animation applications to game design, film production, HCI (Human Computer Interface), conversational animated agents, and virtual reality; (2) medical applications (ophthalmic neurological and muscular pathologies: research and education); and (3) real time simulation of unconscious cognitive and emotional responses (for use, e.g., in psychological research). Using state-of-the-art computer animation technology we have modeled and rigged a physiologically accurate 3D model of the eyes, eyelids, and eyebrow regions and we have 'optimized' it for use with an interactive and web deliverable platform. In addition, we have realized a prototype device for realtime control of eye motions and expressions, including unconsciously produced expressions, for application as in (1), (2), and (3) above. The 3D simulator of eye motion and ocular expression is, to our knowledge, the most advanced/realistic available so far for applications in character animation and medical pedagogy.
Abstract: Computer animation is a widely adopted technique used to specify the movement of various objects on screen. The key issue of this technique is the specification of motion. Motion Control Methods are such methods which are used to specify the actions of objects. This paper discusses the various types of motion control methods with special focus on behavioral animation. A behavioral model is also proposed which takes into account the emotions and perceptions of an actor which in turn generate its behavior. This model makes use of an expert system to generate tasks for the actors which specify the actions to be performed in the virtual environment.
Abstract: The aim of this study is to show innovative techniques that describe the effectiveness of individuals diagnosed with antisocial personality disorders (ASPD). The author presents information about hate schemas regarding persons with ASPD and their understanding of the role of hate. The data of 60 prisoners with ASPD, 40 prisoners without ASPD, and 60 men without antisocial tendencies, has been analyzed. The participants were asked to describe their hate inspired by a photograph. The narrative discourse was analyzed, the three groups were compared. The results show the differences between the inmates with ASPD, those without ASPD, and the controls. The antisocial individuals describe hate as an ambivalent feeling with low emotional intensity, i.e., actors (in stories) are presented more as positives than as partners. They use different mechanisms to keep them from understanding the meaning of the emotional situation. The schema's characteristics were expressed in narratives attributed to high Psychopathy.
Abstract: One of the popular methods for recognition of facial
expressions such as happiness, sadness and surprise is based on
deformation of facial features. Motion vectors which show these
deformations can be specified by the optical flow. In this method, for
detecting emotions, the resulted set of motion vectors are compared
with standard deformation template that caused by facial expressions.
In this paper, a new method is introduced to compute the quantity of
likeness in order to make decision based on the importance of
obtained vectors from an optical flow approach. For finding the
vectors, one of the efficient optical flow method developed by
Gautama and VanHulle[17] is used. The suggested method has been
examined over Cohn-Kanade AU-Coded Facial Expression Database,
one of the most comprehensive collections of test images available.
The experimental results show that our method could correctly
recognize the facial expressions in 94% of case studies. The results
also show that only a few number of image frames (three frames) are
sufficient to detect facial expressions with rate of success of about
83.3%. This is a significant improvement over the available methods.
Abstract: The purpose of this study attempts to emphasize the factors relating to intra-family relationships (order point of view) on violence against the women, For this purpose a survey technique on the sample size amounted 100 women of married of city of Ilam in country of Iran were considered. For measurement of violence against the women , the CTS scaled has been used .violence against the women be measured in four dimension ( emotional violence, psycho violence, physical violence, neglect violence). highest violence was related to emotional violence and after are as follow respectively : physical violence and neglect violence. The results showed that women have experienced the violence more than once during the last year, degree of order in family is high. Explanation result indicated that the order variables in family including collective thinking, empathy and communal co-circumstance have significant effects on violence against the women. Via multiple regression analysis variables of empathy, religious tenet and education of husband had significant effect on violence against women. In other words relationships among family effect on violence in family.
Abstract: Nurses in an Armed Force Hospital (AFH) expose to stronger stress than those in a civil hospital, especially in an emergency department (ED). Ironically, stresses of these nurses received few if any attention in academic research in the past. This study collects 227 samples from the emergency departments of four armed force hospitals in central and southern Taiwan. The research indicates that the top five stressors are a massive casualty event, delayed physician support, overloads of routine work, overloads of assignments, and annoying paper work. Excessive work loading was found to be the primary source of stress. Nurses who were perceived to have greater stress levels were more inclined to deploy emotion-oriented approaches and more likely to seek job rotations. Professional stressors and problem-oriented approaches were positively correlated. Unlike other local studies, this study concludes that the excessive work-loading is more stressful in an AFH.
Abstract: The purposes of researches - to estimate implicit ethnic attitudes by direct and indirect methods, to determine the accordance of two types measuring, to investigate influence of task type used in an experiment, on the results of measuring, as well as to determine a presence or communication between recent episodic events and chronologic correlations of ethnic attitudes. Method of the implicit measuring - an evaluative priming (EPT) carried out with the use of different SOA intervals, explicit methods of research are G.Soldatova-s types of ethnic identity, G.Soldatova-s index of tolerance, E.Bogardus scale of social distance. During five stages of researches received results open some aspects of implicit measuring, its correlation with the results of self-reports on different SOA intervals, connection of implicit measuring with emotional valence of episodic events of participants and other indexes, presenting a contribution to the decision of implicit measuring application problem for study of different social constructs
Abstract: In this work we evaluate the possibility of predicting
the emotional state of a person based on the EEG. We investigate
the problem of classifying valence from EEG signals during
the presentation of affective pictures, utilizing the "frontal EEG
asymmetry" phenomenon. To distinguish positive and negative
emotions, we applied the Common Spatial Patterns algorithm.
In contrast to our expectations, the affective pictures did not
reliably elicit changes in frontal asymmetry. The classifying task
thereby becomes very hard as reflected by the poor classifier
performance. We suspect that the masking of the source of the
brain activity related to emotions, coming mostly from deeper
structures in the brain, and the insufficient emotional engagement
are among main reasons why it is difficult to predict the emotional
state of a person.
Abstract: This paper reports a case study on how a conceptual
and analytical thinking approach was used in Art and Design Department at Multimedia University (Malaysia) in addressing the
issues of one nation and its impact in the society through artworks. The art project was designed for students to increase the know-how
and develop creative thinking in design and communication. Goals of the design project were: (1) to develop creative thinking in design
and communication, (2) to increase student understanding on the
process of problem solving for design work, and (3) to use design
elements and principles to generate interest, attention and emotional responses. An exhibition entitled "One Nation" was showcased to
local and international viewers consisting of the general public, professionals, academics, artists and students. Findings indicate that the project supported several visual art standards, as well as
generated awareness in the society. This project may be of interest to
current and future art educators and others interested in the potential
of utilizing global issues as content for art, community and environment studies for the purpose of educational art.
Abstract: The present study aims to explore the role of parents'
ethnic socialization practices contributes to the ethnic identity
development, self-esteem and psychological adjustment of multi
ethnic children in Sabah, Malaysia. A total of 342 multi ethnic
children (age range = 10 years old to 14 years old; mean age = 12.65
years, SD = 0.88) and their parents participated in the present study.
The modified version of Multi group Ethnic Identity Measure
(MEIM), The Familial Ethnic Socialization Measure (FESM). The
Rosenberg Self-Esteem Scale (RSE) and Behavioral and Emotional
Rating Scale Edition 2 (BERS-2) were used in this study. The results
showed that: i) parents' ethnic socialization practice was a strong
predictor of ethnic identity development of multi ethnic children; ii)
parents' ethnic socialization practice also was a significant predictor
of self-esteem of multi ethnic children; iii) parents' ethnic
socialization practice was not a significant predictor of psychological
adjustment of multi ethnic children. The results of this study showed
the implications parents' ethnic socialization practices and ethnic
identity development in successful multi ethnic families.