Abstract: This study proposes a conceptual model and
empirically tests the relationships between customers and librarians
(i.e. tangibles, responsiveness, assurance, reliability and empathy)
with a dependent variable (customer satisfaction) regarding library
services. The SERVQUAL instrument was administered to 100
respondents which comprises of staff and students at a public higher
learning institution in the Federal Territory of Labuan, Malaysia.
They were public university library users. Results revealed that all
service quality dimensions tested were significant and influenced
customer satisfaction of visitors to a public university library.
Assurance is the most important factor that influences customer
satisfaction with the services rendered by the librarian. It is
imperative for the library management to take note that the top five
service attributes that gained greatest attention from library visitors-
perspective includes employee willingness to help customers,
availability of customer representatives online for response to
queries, library staff actively and promptly provide services, signs in
the building are clear and library staff are friendly and courteous.
This study provides valuable results concerning the determinants of
the service quality and customer satisfaction of public university
library services from the users' perspective.
Abstract: Knowledge Discovery of Databases (KDD) is the
process of extracting previously unknown but useful and significant
information from large massive volume of databases. Data Mining is
a stage in the entire process of KDD which applies an algorithm to
extract interesting patterns. Usually, such algorithms generate huge
volume of patterns. These patterns have to be evaluated by using
interestingness measures to reflect the user requirements.
Interestingness is defined in different ways, (i) Objective measures
(ii) Subjective measures. Objective measures such as support and
confidence extract meaningful patterns based on the structure of the
patterns, while subjective measures such as unexpectedness and
novelty reflect the user perspective. In this report, we try to brief the
more widely spread and successful subjective measures and propose
a new subjective measure of interestingness, i.e. shocking.
Abstract: In this paper, a methodology of a model based on
predicting the tool forces oblique machining are introduced by
adopting the orthogonal technique. The applied analytical calculation
is mostly based on Devries model and some parts of the methodology
are employed from Amareggo-Brown model. Model validation is
performed by comparing experimental data with the prediction results
on machining titanium alloy (Ti-6Al-4V) based on micro-cutting tool
perspective. Good agreements with the experiments are observed. A
detailed friction form that affected the tool forces also been examined
with reasonable results obtained.
Abstract: Housebuilders in England have been the target of numerous government policies in recent years promoting increased productivity and affordability. As a result, the housebuilding industry is currently faced with objectives to improve the affordability and sustainability of new homes whilst also increasing production rates to 240,000 per year by 2016.Yet amidst a faltering economic climate, the UK Government is forging ahead with the 'Code for Sustainable Homes', which includes stringent sustainable standards for all new homes and sets ambitious targets for the housebuilding industry, the culmination of which is the production of zero carbon homes by 2016.Great uncertainty exists amongst housebuilders as to the costs, benefits and risks of building zero carbon homes. This paper examines the key barriers to zero carbon homes from housebuilders- perspective. A comprehensive opinion on the challenges to deliver zero carbon homes is gathered through a questionnaire survey issued to the major housing developers in England. The study found that a number of cultural, legislative, and financial barriers stand in the way of the widespread construction of zero carbon homes. The study concludes with several recommendations to both the Government and the housebuilding industry to address the barriers that hinder a successful delivery of zero carbon homes in England.
Abstract: This study is designed to investigate errors emerged in written texts produced by 30 Turkish EFL learners with an explanatory, and thus, qualitative perspective. Erroneous language elements were identified by the researcher first and then their grammaticality and intelligibility were checked by five native speakers of English. The analysis of the data showed that it is difficult to claim that an error stems from only one single factor since different features of an error are triggered by different factors. Our findings revealed two different types of errors: those which stem from the interference of L1 with L2 and those which are developmental ones. The former type contains more global errors whereas the errors in latter type are more intelligible.
Abstract: This paper presents initiatives of Knowledge
Management (KM) applied to Forensic Sciences field, especially
developed at the Forensic Science Institute of the Brazilian Federal
Police. Successful projects, related to knowledge sharing, drugs
analysis and environmental crimes, are reported in the KM
perspective. The described results are related to: a) the importance of
having an information repository, like a digital library, in such a
multidisciplinary organization; b) the fight against drug dealing and
environmental crimes, enabling the possibility to map the evolution
of crimes, drug trafficking flows, and the advance of deforestation in
Amazon rain forest. Perspectives of new KM projects under
development and studies are also presented, tracing an evolution line
of the KM view at the Forensic Science Institute.
Abstract: EPA (Ethernet for Plant Automation) resolves the nondeterministic problem of standard Ethernet and accomplishes real-time communication by means of micro-segment topology and deterministic scheduling mechanism. This paper studies the real-time performance of EPA periodic data transmission from theoretical and experimental perspective. By analyzing information transmission characteristics and EPA deterministic scheduling mechanism, 5 indicators including delivery time, time synchronization accuracy, data-sending time offset accuracy, utilization percentage of configured timeslice and non-RTE bandwidth that can be used to specify the real-time performance of EPA periodic data transmission are presented and investigated. On this basis, the test principles and test methods of the indicators are respectively studied and some formulas for real-time performance of EPA system are derived. Furthermore, an experiment platform is developed to test the indicators of EPA periodic data transmission in a micro-segment. According to the analysis and the experiment, the methods to improve the real-time performance of EPA periodic data transmission including optimizing network structure, studying self-adaptive adjustment method of timeslice and providing data-sending time offset accuracy for configuration are proposed.
Abstract: Green- spaces might be very attractive, but
where are the economic benefits? What value do nature and
landscape have for us? What difference will it make to jobs,
health and the economic strength of areas struggling with
deprivation and social problems? [1].There is a need to consider
green spaces from a different perspective. Green planning is not just
about flora and fauna, but also about planning for economic benefits
[2]. It is worth trying to quantify the value of green spaces since
nature and landscape are crucially important to our quality of life and
sustainable development. The reality, however, is that urban
development often takes place at the expense of green spaces.
Urbanization is an ongoing process throughout the world; however,
hyper-urbanization without environmental planning is destructive,
not constructive [3]. Urban spaces are believed to be more valuable
than other land uses, particular green areas, simply because of the
market value connected to urban spaces. However, attractive
landscapes can help raise the quality and value of the urban market
even more. In order to reach these objectives of integrated planning,
the Green-Value-Gap needs to be bridged. Economists have to
understand the concept of Green-Planning and the spinoffs, and
Environmentalists have to understand the importance of urban
economic development and the benefits thereof to green planning. An
interface between Environmental Management, Economic
Development and sustainable Spatial Planning are needed to bridge
the Green-Value-Gap.
Abstract: In intensity modulated radiation therapy (IMRT)
treatment planning, beam angles are usually preselected on the basis of
experience and intuition. Therefore, getting an appropriate beam
configuration needs a very long time. Based on the present situation,
the paper puts forward beam orientation optimization using ant colony
optimization (ACO). We use ant colony optimization to select the
beam configurations, after getting the beam configuration using
Conjugate Gradient (CG) algorithm to optimize the intensity profiles.
Combining with the information of the effect of pencil beam, we can
get the global optimal solution accelerating. In order to verify the
feasibility of the presented method, a simulated and clinical case was
tested, compared with dose-volume histogram and isodose line
between target area and organ at risk. The results showed that the
effect was improved after optimizing beam configurations. The
optimization approach could make treatment planning meet clinical
requirements more efficiently, so it had extensive application
perspective.
Abstract: Business process modeling has become an accepted
means for designing and describing business operations. Thereby,
consistency of business process models, i.e., the absence of modeling
faults, is of upmost importance to organizations. This paper presents
a concept and subsequent implementation for detecting faults in
business process models and for computing a measure of their
consistency. It incorporates not only syntactic consistency but also
semantic consistency, i.e., consistency regarding the meaning of
model elements from a business perspective.
Abstract: With the exponential progress of technological
development comes a strong sense that events are moving too quickly
for our schools and that teachers may be losing control of them in the
process. This paper examines the impact of e-learning and e-teaching
in universities, from both the student and teacher perspective. In
particular, it is shown that e-teachers should focus not only on the
technical capacities and functions of IT materials and activities, but
must attempt to more fully understand how their e-learners perceive
the learning environment. From the e-learner perspective, this paper
indicates that simply having IT tools available does not automatically
translate into all students becoming effective learners. More
evidence-based evaluative research is needed to allow e-learning and
e-teaching to reach full potential.