Abstract: The purpose of this study is to examine the possible
link between employee and customer satisfaction. The service
provided by employees, help to build a good relationship with
customers and can help at increasing their loyalty. Published data for
job satisfaction and indicators of customer services of banks were
gathered from relevant published works which included data from
five different countries. The scores of customers and employees
satisfaction of the different published works were transformed and
normalized to the scale of 1 to 100. The data were analyzed and a
regression analysis of the two parameters was used to describe the
link between employee’s satisfaction and customer’s satisfaction.
Assuming that employee satisfaction has a significant influence on
customer’s service and the resulting customer satisfaction, the
reviewed data indicate that employee’s satisfaction contributes
significantly on the level of customer satisfaction in the Banking
sector. There was a significant correlation between the two
parameters (Pearson correlation R2=0.52 P
Abstract: There is decagram of strategic decisions of operations
and production/service management (POSM) within operational
research (OR) which must collate, namely: design, inventory, quality,
location, process and capacity, layout, scheduling, maintain ace, and
supply chain. This paper presents an architectural configuration
conceptual framework of a decagram of sets decisions in a form of
mathematical complete graph and abelian graph.
Mathematically, a complete graph is undirected (UDG), and
directed (DG) a relationship where every pair of vertices is
connected, collated, confluent, and holomorphic.
There has not been any study conducted which, however,
prioritizes the holomorphic sets which of POMS within OR field of
study. The study utilizes OR structured technique known as The
Analytic Hierarchy Process (AHP) analysis for organizing, sorting
and prioritizing(ranking) the sets within the decagram of POMS
according to their attribution (propensity), and provides an analysis
how the prioritization has real-world application within the 21st
century.
Abstract: Monoamine oxidase A gene (MAOA) is suggested to
be a candidate gene implicated in many neuropsychiatric disorders,
including autism spectrum disorder (ASD). This meta-analytic review
evaluates the relationship between ASD and MAOA markers such as
30 bp variable number tandem repeats in the promoter region
(uVNTR) and single nucleotide polymorphisms (SNPs) by using
findings from recently published studies. It seems that in Caucasian
males, the risk of developing ASD increase with the presence of 4-
repeat allele in the promoter region of MAOA gene whereas no
differences were found between autistic patients and controls in
Egyptian, West Bengal and Korean population. Some studies point to
the importance of specific haplotype groups of SNPs and interaction
of MAOA with others genes (e. g. FOXP2 or SRY). The results of
existing studies are insufficient and further research is needed.
Abstract: It is difficult to study the effect of various variables on
cycle fitting through actual experiment. To overcome such difficulty,
the forward dynamics of a musculoskeletal model was applied to cycle
fitting in this study. The measured EMG data weres compared with the
muscle activities of the musculoskeletal model through forward
dynamics. EMG data were measured from five cyclists who do not
have musculoskeletal diseases during three minutes pedaling with a
constant load (150 W) and cadence (90 RPM). The muscles used for
the analysis were the Vastus Lateralis (VL), Tibialis Anterior (TA),
Bicep Femoris (BF), and Gastrocnemius Medial (GM). Person’s
correlation coefficients of the muscle activity patterns, the peak timing
of the maximum muscle activities, and the total muscle activities were
calculated and compared. BIKE3D model of AnyBody (Anybodytech,
Denmark) was used for the musculoskeletal model simulation. The
comparisons of the actual experiments with the simulation results
showed significant correlations in the muscle activity patterns (VL:
0.789, TA: 0.503, BF: 0.468, GM: 0.670). The peak timings of the
maximum muscle activities were distributed at particular phases. The
total muscle activities were compared with the normalized muscle
activities, and the comparison showed about 10% difference in the VL
(+10%), TA (+9.7%), and BF (+10%), excluding the GM (+29.4%).
Thus, it can be concluded that muscle activities of model &
experiment showed similar results. The results of this study indicated
that it was possible to apply the simulation of further improved
musculoskeletal model to cycle fitting.
Abstract: Modular structural systems are constructed using a
method that they are assembled with prefabricated unit modular
frames on-site. This provides a benefit that can significantly reduce
building construction time. The structural design is usually carried out
under the assumption that their load-carrying mechanism is similar to
that of traditional steel moment-resisting systems. However, both
systems are different in terms of beam-column connection details
which may strongly influence the lateral structural behavior. Specially,
the presence of access holes in a beam-column joint of a unit modular
frame could cause undesirable failure during strong earthquakes.
Therefore, this study carried out finite element analyses (FEMs) of
unit modular frames to investigate the cyclic behavior of beam-column
joints with the access holes. Analysis results show that the unit
modular frames present stable cyclic response with large deformation
capacities and their joints are classified into semi-rigid connections
even if there are access holes.
Abstract: In this article, we have elaborated a study over the
nature of financial intermediation in Islamic banks by comparison to
those of conventional ones. We have found a striking difference
between two kinds of intermediation. We tried, from another side, to
study the relationship between the capital level and deficiency risk
relying on econometric model, and we have obtained a positive and
significant relation between the capital and the deficiency risk for the
conventional banks. This means that when the capital of these banks
increases, the deficiency risk increases as well. In return, since the
Islamic banks are constrained to respect the Sharia Committee as well
as customers’ demands that may, in certain contracts, choose to
invest their capitals in projects they are interested in. These
constraints have as effects to reduce the deficiency risk even when
the capital increases.
Abstract: In this study, attempt has been made to investigate the
relationship specifically the causal relation between fund unit prices
of Islamic equity unit trust fund which measure by fund NAV and the
selected macro-economic variables of Malaysian economy by using
VECM causality test and Granger causality test. Monthly data has
been used from Jan, 2006 to Dec, 2012 for all the variables. The
findings of the study showed that industrial production index,
political election and financial crisis are the only variables having
unidirectional causal relationship with fund unit price. However the
global oil price is having bidirectional causality with fund NAV.
Thus, it is concluded that the equity unit trust fund industry in
Malaysia is an inefficient market with respect to the industrial
production index, global oil prices, political election and financial
crisis. However the market is approaching towards informational
efficiency at least with respect to four macroeconomic variables,
treasury bill rate, money supply, foreign exchange rate, and
corruption index.
Abstract: With a long history, dual-task has become one of the
most intriguing research fields regarding human brain functioning
and cognition. However, findings considering effects of taskinterrelations
are limited (especially, in combined motor and
cognitive tasks). Therefore, we aimed at developing a measurement
system in order to analyse interrelation effects of cognitive and motor
tasks. On the one hand, the present study demonstrates the
applicability of the measurement system and on the other hand first
results regarding a systematisation of different task combinations are
shown. Future investigations should combine imagine technologies
and this developed measurement system.
Abstract: Science and technology has a major impact on many
societal domains such as communication, medicine, food,
transportation, etc. However, this dominance of modern technology
can have a negative unintended impact on indigenous systems, and in
particular on indigenous foods. This problem serves as a motivation
to this study whose aim is to examine the perceptions of learners on
the usefulness of Information and Communication Technologies
(ICTs) for learning about indigenous foods. This aim will be
subdivided into two types of research objectives. The design and
identification of theories and models will be achieved using literature
content analysis. The objective on the empirical testing of such
theories and models will be achieved through the survey of
Hospitality studies learners from different schools in the iLembe and
Umgungundlovu Districts of the South African Kwazulu-Natal
province. SPSS is used to quantitatively analyze the data collected by
the questionnaire of this survey using descriptive statistics and
Pearson correlations after the assessment of the validity and the
reliability of the data. The main hypothesis behind this study is that
there is a connection between the demographics of learners, their
perceptions on the usefulness of ICTs for learning about indigenous
foods, and the following personality and eLearning related theories
constructs: Computer self-efficacy, Trust in ICT systems, and
Conscientiousness; as suggested by existing studies on learning
theories. This hypothesis was fully confirmed by the survey
conducted by this study except for the demographic factors where
gender and age were not found to be determinant factors of learners’
perceptions on the usefulness of ICTs for learning about indigenous
foods.
Abstract: Geopolymer concretes are new class of construction
materials that have emerged as an alternative to Ordinary Portland
cement concrete. Considerable researches have been carried out on
material development of geopolymer concrete; however, a few studies
have been reported on the structural use of them. This paper presents
the bond behaviors of reinforcement embedded in fly ash based
geopolymer concrete. The development lengths of reinforcement for
various compressive strengths of concrete, 20, 30 and 40 MPa, and
reinforcement diameters, 10, 16 and 25 mm, are investigated. Total 27
specimens were manufactured and pull-out test according to EN 10080
was applied to measure bond strength and slips between concrete and
reinforcements. The average bond strengths decreased from 23.06MPa
to 17.26 MPa, as the diameters of reinforcements increased from
10mm to 25mm. The compressive strength levels of geopolymer
concrete showed no significant influence on bond strengths in this
study. Also, the bond-slip relations between geopolymer concrete and
reinforcement are derived using non-linear regression analysis for
various experimental conditions.
Abstract: Several of the practical industrial control processes are
multivariable processes. Due to the relation amid the variables
(interaction), delay in the loops, it is very intricate to design a
controller directly for these processes. So first, the interaction of the
variables is analyzed using Relative Normalized Gain Array
(RNGA), which considers the time constant, static gain and delay
time of the processes. Based on the effect of RNGA, relative gain
array (RGA) and NI, the pair (control configuration) of variables to
be controlled by decentralized control is selected. The equivalent
transfer function (ETF) of the process model is estimated as first
order process with delay using the corresponding elements in the
Relative gain array and Relative average residence time array
(RARTA) of the processes. Secondly, a decentralized Proportional-
Integral (PI) controller is designed for each ETF simply using
frequency response specifications. Finally, the performance and
robustness of the algorithm is comparing with existing related
approaches to validate the effectiveness of the projected algorithm.
Abstract: The study is devoted to define the optimal conditions
for the nitriding of pure iron at atmospheric pressure by using NH3-
Ar-C3H8 gas mixtures. After studying the mechanisms of phase
formation and mass transfer at the gas-solid interface, a mathematical
model is developed in order to predict the nitrogen transfer rate in the
solid, the ε-carbonitride layer growth rate and the nitrogen and
carbon concentration profiles. In order to validate the model and to
show its possibilities, it is compared with thermogravimetric
experiments, analyses and metallurgical observations (X-ray
diffraction, optical microscopy and electron microprobe analysis).
Results obtained allow us to demonstrate the sound correlation
between the experimental results and the theoretical predictions.
Abstract: Ontologies offer a means for representing and sharing
information in many domains, particularly in complex domains. For
example, it can be used for representing and sharing information
of System Requirement Specification (SRS) of complex systems
like the SRS of ERTMS/ETCS written in natural language. Since
this system is a real-time and critical system, generic ontologies,
such as OWL and generic ERTMS ontologies provide minimal
support for modeling temporal information omnipresent in these SRS
documents. To support the modeling of temporal information, one
of the challenges is to enable representation of dynamic features
evolving in time within a generic ontology with a minimal redesign
of it. The separation of temporal information from other information
can help to predict system runtime operation and to properly design
and implement them. In addition, it is helpful to provide a reasoning
and querying techniques to reason and query temporal information
represented in the ontology in order to detect potential temporal
inconsistencies. To address this challenge, we propose a lightweight
3-layer temporal Quality of Service (QoS) ontology for representing,
reasoning and querying over temporal and non-temporal information
in a complex domain ontology. Representing QoS entities in separated
layers can clarify the distinction between the non QoS entities
and the QoS entities in an ontology. The upper generic layer of
the proposed ontology provides an intuitive knowledge of domain
components, specially ERTMS/ETCS components. The separation of
the intermediate QoS layer from the lower QoS layer allows us to
focus on specific QoS Characteristics, such as temporal or integrity
characteristics. In this paper, we focus on temporal information that
can be used to predict system runtime operation. To evaluate our
approach, an example of the proposed domain ontology for handover
operation, as well as a reasoning rule over temporal relations in this
domain-specific ontology, are presented.
Abstract: This paper discusses the role of music as a ludic
activity and constituent element of voice in the construction and
consolidation of the relationship of the baby and his/her mother or
caretaker, evaluating its implications in his/her psychic structure and
constitution as a subject. The work was based on the research
developed as part of the author’s doctoral activities carried out from
her insertion in a project of the Music Department of Federal
University of Rio Grande do Sul - UFRGS, which objective was the
development of musical activities with groups of babies from 0 to 24
months old and their caretakers. Observations, video recordings of
the meetings, audio testemonies, and evaluation tools applied to
group participants were used as instruments for this research.
Information was collected on the participation of 195 babies, among
which 8 were more focused on through interviews with their mothers
or caretakers. These interviews were analyzed based on the
referential of French Discourse Analysis, Psychoanalysis, Psychology
of Development and Musical Education. The results of the research
were complemented by other posterior experiences that the author
developed with similar groups, in a context of a private clinic. The
information collected allowed the observation of the ludic and
structural functions of musical activities, when developed in a
structured environment, as well as the importance of the musicality of
the mother’s voice to the psychical structuring of the baby, allowing
his/her insertion in the language and his/her constitution as a subject.
Abstract: Structured Query Language (SQL) is the standard de facto language to access and manipulate data in a relational database. Although SQL is a language that is simple and powerful, most novice users will have trouble with SQL syntax. Thus, we are presenting SQL generator tool which is capable of translating actions and displaying SQL commands and data sets simultaneously. The tool was developed based on Model-View-Controller (MVC) pattern. The MVC pattern is a widely used software design pattern that enforces the separation between the input, processing, and output of an application. Developers take full advantage of it to reduce the complexity in architectural design and to increase flexibility and reuse of code. In addition, we use White-Box testing for the code verification in the Model module.
Abstract: Creating a database scheme is essentially a manual
process. From a requirement specification the information contained
within has to be analyzed and reduced into a set of tables, attributes
and relationships. This is a time consuming process that has to go
through several stages before an acceptable database schema is
achieved. The purpose of this paper is to implement a Natural
Language Processing (NLP) based tool to produce a relational
database from a requirement specification. The Stanford CoreNLP
version 3.3.1 and the Java programming were used to implement the
proposed model. The outcome of this study indicates that a first draft
of a relational database schema can be extracted from a requirement
specification by using NLP tools and techniques with minimum user
intervention. Therefore this method is a step forward in finding a
solution that requires little or no user intervention.
Abstract: Search engine plays an important role in internet, to
retrieve the relevant documents among the huge number of web
pages. However, it retrieves more number of documents, which are
all relevant to your search topics. To retrieve the most meaningful
documents related to search topics, ranking algorithm is used in
information retrieval technique. One of the issues in data miming is
ranking the retrieved document. In information retrieval the ranking
is one of the practical problems. This paper includes various Page
Ranking algorithms, page segmentation algorithms and compares
those algorithms used for Information Retrieval. Diverse Page Rank
based algorithms like Page Rank (PR), Weighted Page Rank (WPR),
Weight Page Content Rank (WPCR), Hyperlink Induced Topic
Selection (HITS), Distance Rank, Eigen Rumor, Distance Rank Time
Rank, Tag Rank, Relational Based Page Rank and Query Dependent
Ranking algorithms are discussed and compared.
Abstract: Learner motivation is considered to be an important
component for the Blended e-Learning (BL) Method. BL is an
effective learning method in multiple domains, which opens several
opportunities for its participants to engage in the learning
environment. This research explores the learners’ perspective of BL
according to the Self-Determination Theory (SDT). It identifies the
opportunities and challenges for using the BL in Logistics Education
(LE) in Egyptian Higher Education (HE). SDT is approached from
different perspectives within the relationship between Intrinsic
Motivation (IM), Extrinsic Motivation (EM) and Amotivation (AM).
A self-administered face-to-face questionnaire was used to collect
data from learners who were geographically widely spread around
three colleges of International Transport and Logistics (CILTs) at the
Arab Academy for Science, Technology and Maritime Transport
(AAST&MT) in Egypt. Six hundred and sixteen undergraduates
responded to a questionnaire survey. Respondents were drawn from
three branches in Greater Cairo, Alexandria, and Port Said. The data
analysis used was SPSS 22 and AMOS 18.
Abstract: The financial crises caused a collapse in prices of
most asset classes, raising the attention on alternative investments
such as sukuk, a smaller, fast growing but often misunderstood
market. We study diversification benefits of sukuk, their correlation
with other asset classes and the effects of their inclusion in
investment portfolios of institutional and retail investors, through a
comprehensive comparison of their risk/return profiles during and
after the financial crisis.
We find a beneficial performance adjusted for the specific
volatility together with a lower correlation especially during the
financial crisis. The distribution of sukuk returns is positively skewed
and leptokurtic, with a risk/return profile similarly to high yield
bonds. Overall, our results suggest that sukuk present diversification
opportunities, a significant volatility-adjusted performance and lower
correlations especially during the financial crisis.
Our findings are relevant for a number of institutional investors.
Long term investors, such as life insurers would benefit from sukuk’s
protective features during financial crisis yet keeping return and
growth opportunities, whereas banks would gain due to their role of
placers, advisors, market makers or underwriters.
Abstract: Enterprise Architecture (EA) is a strategy that is
employed by enterprises in order to align their business and
Information Technology (IT). EA is managed, developed, and
maintained through Enterprise Architecture Implementation
Methodology (EAIM). Effectiveness of EA implementation is the
degree in which EA helps to achieve the collective goals of the
organization. This paper analyzes the results of a survey that aims to
explore the factors that affect the effectiveness of EAIM and
specifically the relationship between factors and effectiveness of the
output and functionality of EA project. The exploratory factor
analysis highlights a specific set of five factors: alignment,
adaptiveness, support, binding, and innovation. The regression
analysis shows that there is a statistically significant and positive
relationship between each of the five factors and the effectiveness of
EAIM. Consistent with theory and practice, the most prominent
factor for developing an effective EAIM is innovation. The findings
contribute to the measuring the effectiveness of EA implementation
project by providing an indication of the measurement
implementation approaches which is used by the Enterprise
Architects, and developing an effective EAIM.