Abstract: Quick adoption of e-business and emerging influence
of “Electronic Word of Mouth e-WOM” communication on guests
made leading hotel brands successful examples of electronic guest
relationship management. Main reasons behind such success are well
established procedures in collection, analysis and usage of highly
valuable data available on the Internet, generated through some form
of e-GRM programme. E-GRM is more than just a technology
solution. It’s a system which balance respective guest demands, hotel
technological capabilities and organizational culture of employees,
discharging the universal approach in guest relations “same for all”.
The purpose of this research derives from the necessity of
determining the importance of monitoring and applying e-WOM
communication as one of the methods used in managing guest
relations. This paper analyses and compares different hotelier’s
opinions on e-WOM communication.
Abstract: An efficient remanufacturing network lead to an
efficient design of sustainable manufacturing enterprise. In
remanufacturing network, products are collected from the customer
zone, disassembled and remanufactured at a suitable remanufacturing
facility. In this respect, another issue to consider is how the returned
product to be remanufactured, in other words, what is the best layout
for such facility. In order to achieve a sustainable manufacturing
system, Cellular Manufacturing System (CMS) designs are highly
recommended, CMSs combine high throughput rates of line layouts
with the flexibility offered by functional layouts (job shop).
Introducing the CMS while designing a remanufacturing network will
benefit the utilization of such a network. This paper presents and
analyzes a comprehensive mathematical model for the design of
Dynamic Cellular Remanufacturing Systems (DCRSs). In this paper,
the proposed model is the first one to date that considers CMS and
remanufacturing system simultaneously. The proposed DCRS model
considers several manufacturing attributes such as multi period
production planning, dynamic system reconfiguration, duplicate
machines, machine capacity, available time for workers, worker
assignments, and machine procurement, where the demand is totally
satisfied from a returned product. A numerical example is presented
to illustrate the proposed model.
Abstract: Hypersonic flows around spatial vehicles during their reentry phase in planetary atmospheres are characterized by intense aerothermodynamics phenomena. The aim of this work is to analyze high temperature flows around an axisymmetric blunt body taking into account chemical and vibrational non-equilibrium for air mixture species and the no slip condition at the wall. For this purpose, the Navier-Stokes equations system is resolved by the finite volume methodology to determine the flow parameters around the axisymmetric blunt body especially at the stagnation point and in the boundary layer along the wall of the blunt body. The code allows the capture of shock wave before a blunt body placed in hypersonic free stream. The numerical technique uses the Flux Vector Splitting method of Van Leer. CFL coefficient and mesh size level are selected to ensure the numerical convergence.
Abstract: Structural Equation Modeling (SEM) was used to test
a hypothesized model explaining Malaysian hypermarket customers’
perceptions of brand trust (BT), customer perceived value (CPV) and
perceived service quality (PSQ) on building their brand loyalty
(CBL) and generating positive word-of-mouth communication
(WOM). Self-administered questionnaires were used to collect data
from 374 Malaysian hypermarket customers from Mydin, Tesco,
Aeon Big and Giant in Kuala Lumpur, a metropolitan city of
Malaysia. The data strongly supported the model exhibiting that BT,
CPV and PSQ are prerequisite factors in building customer brand
loyalty, while PSQ has the strongest effect on prediction of customer
brand loyalty compared to other factors. Besides, the present study
suggests the effect of the aforementioned factors via customer brand
loyalty strongly contributes to generate positive word of mouth
communication.
Abstract: This paper presents the development of a robot car
that can track the motion of an object by detecting its color through
an Android device. The employed computer vision algorithm uses the
OpenCV library, which is embedded into an Android application of a
smartphone, for manipulating the captured image of the object. The
captured image of the object is subjected to color conversion and is
transformed to a binary image for further processing after color
filtering. The desired object is clearly determined after removing
pixel noise by applying image morphology operations and contour
definition. Finally, the area and the center of the object are
determined so that object’s motion to be tracked. The smartphone
application has been placed on a robot car and transmits by Bluetooth
to an Arduino assembly the motion directives so that to follow
objects of a specified color. The experimental evaluation of the
proposed algorithm shows reliable color detection and smooth
tracking characteristics.
Abstract: The development of adaptive user interfaces (UI)
presents for a long time an important research area in which
researcher attempt to call upon the full resources and skills of several
disciplines, The adaptive UI community holds a thorough knowledge
regarding the adaptation of UIs with users and with contexts of use.
Several solutions, models, formalisms, techniques and mechanisms
were proposed to develop adaptive UI. In this paper, we propose an
approach based on the fuzzy set theory for modeling the concept of
the appropriateness of different solutions of UI adaptation with
different situations for which interactive systems have to adapt their
UIs.
Abstract: In the present study, the kinetics of thermal
degradation of a phenolic and lignin reinforced phenolic foams, and
the lignin used as reinforcement were studied and the activation
energies of their degradation processes were obtained by a DAEM
model. The average values for five heating rates of the mean
activation energies obtained were: 99.1, 128.2, and 144.0 kJ.mol-1 for
the phenolic foam; 109.5, 113.3, and 153.0 kJ.mol-1 for the lignin
reinforcement; and 82.1, 106.9, and 124.4 kJ.mol-1 for the lignin
reinforced phenolic foam. The standard deviation ranges calculated
for each sample were 1.27-8.85, 2.22-12.82, and 3.17-8.11 kJ.mol-1
for the phenolic foam, lignin and the reinforced foam, respectively.
The DAEM model showed low mean square errors (
Abstract: With the growing of computer and network, digital
data can be spread to anywhere in the world quickly. In addition,
digital data can also be copied or tampered easily so that the security
issue becomes an important topic in the protection of digital data.
Digital watermark is a method to protect the ownership of digital data.
Embedding the watermark will influence the quality certainly. In this
paper, Vector Quantization (VQ) is used to embed the watermark into
the image to fulfill the goal of data hiding. This kind of watermarking
is invisible which means that the users will not conscious the existing
of embedded watermark even though the embedded image has tiny
difference compared to the original image. Meanwhile, VQ needs a lot
of computation burden so that we adopt a fast VQ encoding scheme by
partial distortion searching (PDS) and mean approximation scheme to
speed up the data hiding process.
The watermarks we hide to the image could be gray, bi-level and
color images. Texts are also can be regarded as watermark to embed.
In order to test the robustness of the system, we adopt Photoshop to
fulfill sharpen, cropping and altering to check if the extracted
watermark is still recognizable. Experimental results demonstrate that
the proposed system can resist the above three kinds of tampering in
general cases.
Abstract: Micro-electromechanical system (MEMS)
accelerometers and gyroscopes are suitable for the inertial navigation
system (INS) of many applications due to low price, small
dimensions and light weight. The main disadvantage in a comparison
with classic sensors is a worse long term stability. The estimation
accuracy is mostly affected by the time-dependent growth of inertial
sensor errors, especially the stochastic errors. In order to eliminate
negative effects of these random errors, they must be accurately
modeled. In this paper, the Allan variance technique will be used in
modeling the stochastic errors of the inertial sensors. By performing
a simple operation on the entire length of data, a characteristic curve
is obtained whose inspection provides a systematic characterization
of various random errors contained in the inertial-sensor output data.
Abstract: Heat transfer of leaves is a crucial factor in optimal
operation of metabolic functions in plants. In order to quantify this
phenomenon in different leaves and investigate the influence of leaf
shape on heat transfer, natural convection for pine, orange and olive
leaves was simulated as representatives of different groups of leaf
shapes. CFD techniques were used in this simulation with the
purpose to calculate heat transfer of leaves in similar environmental
conditions. The problem was simulated for steady state and threedimensional
conditions. From obtained results, it was concluded that
heat fluxes of all three different leaves are almost identical, however,
total rate of heat transfer have highest and lowest values for orange
leaves, and pine leaves, respectively.
Abstract: The seismic risk mitigation from the perspective of
the old buildings stock is truly essential in Algerian urban areas,
particularly those located in seismic prone regions, such as Annaba
city, and which the old buildings present high levels of degradation
associated with no seismic strengthening and/or rehabilitation
concerns. In this sense, the present paper approaches the issue of the
seismic vulnerability assessment of old masonry building stocks
through the adaptation of a simplified methodology developed for a
European context area similar to that of Annaba city, Algeria.
Therefore, this method is used for the first level of seismic
vulnerability assessment of the masonry buildings stock of the old
city center of Annaba. This methodology is based on a vulnerability
index that is suitable for the evaluation of damage and for the
creation of large-scale loss scenarios. Over 380 buildings were
evaluated in accordance with the referred methodology and the
results obtained were then integrated into a Geographical Information
System (GIS) tool. Such results can be used by the Annaba city
council for supporting management decisions, based on a global view
of the site under analysis, which led to more accurate and faster
decisions for the risk mitigation strategies and rehabilitation plans.
Abstract: One of the key aspects of power quality improvement
in power system is the mitigation of voltage sags/swells and flicker.
Custom power devices have been known as the best tools for voltage
disturbances mitigation as well as reactive power compensation.
Dynamic Voltage Restorer (DVR) which is the most efficient and
effective modern custom power device can provide the most
commercial solution to solve several problems of power quality in
distribution networks. This paper deals with analysis and simulation
technique of DVR based on instantaneous power theory which is a
quick control to detect signals. The main purpose of this work is to
remove three important disturbances including voltage sags/swells
and flicker. Simulation of the proposed method was carried out on
two sample systems by using Matlab software environment and the
results of simulation show that the proposed method is able to
provide desirable power quality in the presence of wide range of
disturbances.
Abstract: An unconventional composite inorganic ceramic
membrane capable of enhancing carbon dioxide emission decline was
fabricated and tested at laboratory scale in conformism to various
environmental guidelines and also to mitigate the effect of global
warming. A review of the existing membrane technologies for carbon
capture including the relevant gas transport mechanisms is presented.
Single gas permeation experiments using silica modified ceramic
membrane with internal diameter 20mm, outside diameter 25mm and
length of 368mm deposited on a macro porous support was carried
out to investigate individual gas permeation behaviours at different
pressures at room temperature. Membrane fabrication was achieved
using after a dip coating method. Nitrogen, Carbon dioxide, Argon,
Oxygen and Methane pure gases were used to investigate their
individual permeation rates at various pressures. Results show that
the gas flow rate increases with pressure drop. However above a
pressure of 3bar, CO2 permeability ratio to that of the other gases
indicated control of a more selective surface adsorptive transport
mechanism.
Abstract: Design concepts of real-time embedded system can be
realized initially by introducing novel design approaches. In this
literature, model based design approach and in-the-loop testing were
employed early in the conceptual and preliminary phase to formulate
design requirements and perform quick real-time verification. The
design and analysis methodology includes simulation analysis, model
based testing, and in-the-loop testing. The design of conceptual driveby-
wire, or DBW, algorithm for electronic control unit, or ECU, was
presented to demonstrate the conceptual design process, analysis, and
functionality evaluation. The concepts of DBW ECU function can be
implemented in the vehicle system to improve electric vehicle, or EV,
conversion drivability. However, within a new development process,
conceptual ECU functions and parameters are needed to be evaluated.
As a result, the testing system was employed to support conceptual
DBW ECU functions evaluation. For the current setup, the system
components were consisted of actual DBW ECU hardware, electric
vehicle models, and control area network or CAN protocol. The
vehicle models and CAN bus interface were both implemented as
real-time applications where ECU and CAN protocol functionality
were verified according to the design requirements. The proposed
system could potentially benefit in performing rapid real-time
analysis of design parameters for conceptual system or software
algorithm development.
Abstract: The aim of this research is to identify the key factors in shipping company’s port selection in order to providing their requirement. To identify and rank factors that play the main role in selecting port for providing the ship requirement, at the first step, data were collected via Semi-structured interviews, the aim was to generate knowledge on how shipping company select the port and suppliers for providing their needs. 37 port selection factors were chosen from the previous researches and field interviews and have been categorized into two groups of port's factor and the factors of services of suppliers companies. The current study adopts a questionnaire survey to the main shipping companies' operators in Iran. Their responses reveal that level of services of supplying companies and customs rules play the important role in selecting the ports. Our findings could affect decisions made by port authorities to consider that supporting the privet sections for ship chandelling business could have the best result in attracting ships.
Abstract: In this research numerical simulations are performed,
using the multi-relaxation-time lattice Boltzmann method, in the
range 3 ≤ β = w[d] ≤ 30 at Re = 100, 200 and 300, where β the
blockage ratio, w is the equispaced distance between centers of
cylinders, d is the diameter of the cylinder and Re is the Reynolds
number, respectively. Special attention is paid to the effect of the
equispaced distance between centers of cylinders. Visualization of
the vorticity contour visualization are presented for some simulation
showing the flow dynamics and patterns for blockage effect. Results
show that the drag and mean drag coefficients, and Strouhal number,
in general, decrease with the increase of β for fixed Re. It is found
that the decreasing rate of drag and mean drag coefficients and
Strouhal number is more distinct in the range 3 ≤ β ≤ 15. We found
that when β > 15, the blockage effect almost diminishes. Our results
further indicate that the drag and mean drag coefficients, peak value
of the lift coefficient, root-mean-square value of the lift and drag
coefficients and the ratio between lift and drag coefficients decrease
with the increase of Re. The results indicate that symmetry boundary
condition have more blockage effect as compared to periodic
boundary condition.
Abstract: Corrosion of concrete sewer pipes induced by
sulphuric acid attack is a recognised problem worldwide, which is not
only an attribute of countries with hot climate conditions as thought
before. The significance of this problem is by far only realised when
the pipe collapses causing surface flooding and other severe
consequences. To change the existing post-reactive attitude of
managing companies, easy to use and robust models are required to
be developed which currently lack reliable data to be correctly
calibrated. This paper focuses on laboratory experiments of
establishing concrete pipe corrosion rate by submerging samples in to
0.5pH sulphuric acid solution for 56 days under 10ºC, 20ºC and 30ºC
temperature regimes. The result showed that at very early stage of the
corrosion process the samples gained overall mass, at 30ºC the
corrosion progressed quicker than for other temperature regimes,
however with time the corrosion level for 10ºC and 20ºC regimes
tended towards those at 30ºC. Overall, at these conditions the
corrosion rates of 10 mm/year, 13,5 mm/year and 17 mm/year were
observed.
Abstract: We evaluate the performance of a numerical method
for global optimization of expensive functions. The method is using a
response surface to guide the search for the global optimum. This
metamodel could be based on radial basis functions, kriging, or a
combination of different models. We discuss how to set the cyclic
parameters of the optimization method to get a balance between local
and global search. We also discuss the eventual problem with Runge
oscillations in the response surface.
Abstract: Rehabilitation of dam components such as foundations, buttresses, spillways and overtopping protection require a wide range of construction and design methodologies. Geotechnical Engineering considerations play an important role in the design and construction of foundations of new dams. Much investigation is required to assess and evaluate the existing dams. The application of roller compacting concrete (RCC) has been accepted as a new method for constructing new dams or rehabilitating old ones. In the past 40 years there have been so many changes in the usage of RCC and now it is one of most satisfactory solutions of water and hydropower resource throughout the world. The considerations of rehabilitation and construction of dams might differ due to upstream reservoir and its influence on penetrating and dewatering of downstream, operations requirements and plant layout. One of the advantages of RCC is its rapid placement which allows the dam to be operated quickly. Unlike ordinary concrete it is a drier mix, and stiffs enough for compacting by vibratory rollers. This paper evaluates some different aspects of RCC and focuses on its preparation progress.
Abstract: Cloud computing is the innovative and leading
information technology model for enabling convenient, on-demand
network access to a shared pool of configurable computing resources
that can be rapidly provisioned and released with minimal
management effort. In this paper, we aim at the development of
workflow management system for cloud computing platforms based
on our previous research on the dynamic allocation of the cloud
computing resources and its workflow process. We took advantage of
the HTML5 technology and developed web-based workflow interface.
In order to enable the combination of many tasks running on the cloud
platform in sequence, we designed a mechanism and developed an
execution engine for workflow management on clouds. We also
established a prediction model which was integrated with job queuing
system to estimate the waiting time and cost of the individual tasks on
different computing nodes, therefore helping users achieve maximum
performance at lowest payment. This proposed effort has the potential
to positively provide an efficient, resilience and elastic environment
for cloud computing platform. This development also helps boost user
productivity by promoting a flexible workflow interface that lets users
design and control their tasks' flow from anywhere.