Abstract: Quality control helps industries in improvements of its
product quality and productivity. Statistical Process Control (SPC) is
one of the tools to control the quality of products that turning practice
in bringing a department of industrial engineering process under
control. In this research, the process control of a turning
manufactured at workshops machines. The varying measurements
have been recorded for a number of samples of a rice polished
cylinder obtained from a number of trials with the turning practice.
SPC technique has been adopted by the process is finally brought
under control and process capability is improved.
Abstract: The power converter that feeds high-frequency, highvoltage
transformers must be carefully designed due to parasitic
components, mainly the secondary winding capacitance and the
leakage inductance, that introduces resonances in relatively lowfrequency
range, next to the switching frequency. This paper
considers applications in which the load (resistive) has an
unpredictable behavior, changing from open to short-circuit condition
faster than the output voltage control loop could react. In this context,
to avoid overvoltage and over current situations, that could damage
the converter, the transformer or the load, it is necessary to find an
operation point that assure the desired output voltage in spite of the
load condition. This can done adjusting the frequency response of the
transformer adding an external inductance, together with selecting the
switching frequency to get stable output voltage independently of the
load.
Abstract: The purpose of this work is examining the multiproduct
multi-stage in a battery production line. To improve the
performances of an assembly production line by determine the
efficiency of each workstation. Data collected from every
workstation. The data are throughput rate, number of operator, and
number of parts that arrive and leaves during part processing. Data
for the number of parts that arrives and leaves are collected at least at
the amount of ten samples to make the data is possible to be analyzed
by Chi-Squared Goodness Test and queuing theory. Measures of this
model served as the comparison with the standard data available in
the company. Validation of the task time value resulted by comparing
it with the task time value based on the company database. Some
performance factors for the multi-product multi-stage in a battery
production line in this work are shown.
The efficiency in each workstation was also shown. Total
production time to produce each part can be determined by adding
the total task time in each workstation. To reduce the queuing time
and increase the efficiency based on the analysis any probably
improvement should be done. One probably action is by increasing
the number of operators how manually operate this workstation.
Abstract: The Lean Environmental Management Integration
System (LEMIS) framework development is integration between lean
core element and ISO 14001. The curiosity on the relationship
between continuous improvement and sustainability of lean
implementation has influenced this study toward LEMIS.
Characteristic of ISO 14001 standard clauses and core elements of
lean principles are explored from past studies and literature reviews.
Survey was carried out on ISO 14001 certified companies to examine
continual improvement by implementing the ISO 14001 standard.
The study found that there is a significant and positive relationship
between Lean Principles: value, value stream, flow, pull and
perfection with the ISO 14001 requirements. LEMIS is significant to
support the continuous improvement and sustainability. The
integration system can be implemented to any manufacturing
company. It gives awareness on the importance on why organizations
need to sustain its environmental management system. In the
meantime, the lean principle can be adapted in order to streamline
daily activities of the company. Throughout the study, it had proven
that there is no sacrifice or trade-off between lean principles with ISO
14001 requirements. The framework developed in the study can be
further simplified in the future, especially the method of crossing
each sub requirements of ISO 14001 standard with the core elements
of Lean principles in this study.
Abstract: As enterprise computing becomes more and more
complex, the costs and technical challenges of IT system maintenance
and support are increasing rapidly. One popular approach to managing
IT system maintenance is to prepare and use a FAQ (Frequently Asked
Questions) system to manage and reuse systems knowledge. Such a
FAQ system can help reduce the resolution time for each service
incident ticket. However, there is a major problem where over time the
knowledge in such FAQs tends to become outdated. Much of the
knowledge captured in the FAQ requires periodic updates in response
to new insights or new trends in the problems addressed in order to
maintain its usefulness for problem resolution. These updates require a
systematic approach to define the exact portion of the FAQ and its
content. Therefore, we are working on a novel method to
hierarchically structure the FAQ and automate the updates of its
structure and content. We use structured information and the
unstructured text information with the timelines of the information in
the service incident tickets. We cluster the tickets by structured
category information, by keywords, and by keyword modifiers for the
unstructured text information. We also calculate an urgency score
based on trends, resolution times, and priorities. We carefully studied
the tickets of one of our projects over a 2.5-year time period. After the
first 6 months we started to create FAQs and confirmed they improved
the resolution times. We continued observing over the next 2 years to
assess the ongoing effectiveness of our method for the automatic FAQ
updates. We improved the ratio of tickets covered by the FAQ from
32.3% to 68.9% during this time. Also, the average time reduction of
ticket resolution was between 31.6% and 43.9%. Subjective analysis
showed more than 75% reported that the FAQ system was useful in
reducing ticket resolution times.
Abstract: Mobile social games recently become extremely
popular, spawning a whole new entertainment culture. However,
mobile game players are fickle, quickly and easily picking up and
abandoning games. This pilot study seeks to identify factors that
influence users to discontinuing playing mobile social games. We
identified three sacrifices which can prompt users to abandon games:
monetary sacrifice, time sacrifice and privacy sacrifice. The results
showed that monetary sacrifice has a greater impact than the other two
factors in causing players to discontinue usage intention.
Abstract: Ontologies provide a common understanding of a
specific domain of interest that can be communicated between people
and used as background knowledge for automated reasoning in a
wide range of applications. In this paper, we address the design of
multilingual ontologies following well-defined knowledge
engineering methodologies with the support of novel collaborative
development approaches. In particular, we present a collaborative
platform which allows ontologies to be developed incrementally in
multiple languages. This is made possible via an appropriate mapping
between language independent concepts and one lexicalization per
language (or a lexical gap in case such lexicalization does not exist).
The collaborative platform has been designed to support the
development of the Universal Knowledge Core, a multilingual
ontology currently in English, Italian, Chinese, Mongolian, Hindi and
Bangladeshi. Its design follows a workflow-based development
methodology that models resources as a set of collaborative objects
and assigns customizable workflows to build and maintain each
collaborative object in a community driven manner, with extensive
support of modern web 2.0 social and collaborative features.
Abstract: Ontologies offer a means for representing and sharing
information in many domains, particularly in complex domains. For
example, it can be used for representing and sharing information
of System Requirement Specification (SRS) of complex systems
like the SRS of ERTMS/ETCS written in natural language. Since
this system is a real-time and critical system, generic ontologies,
such as OWL and generic ERTMS ontologies provide minimal
support for modeling temporal information omnipresent in these SRS
documents. To support the modeling of temporal information, one
of the challenges is to enable representation of dynamic features
evolving in time within a generic ontology with a minimal redesign
of it. The separation of temporal information from other information
can help to predict system runtime operation and to properly design
and implement them. In addition, it is helpful to provide a reasoning
and querying techniques to reason and query temporal information
represented in the ontology in order to detect potential temporal
inconsistencies. To address this challenge, we propose a lightweight
3-layer temporal Quality of Service (QoS) ontology for representing,
reasoning and querying over temporal and non-temporal information
in a complex domain ontology. Representing QoS entities in separated
layers can clarify the distinction between the non QoS entities
and the QoS entities in an ontology. The upper generic layer of
the proposed ontology provides an intuitive knowledge of domain
components, specially ERTMS/ETCS components. The separation of
the intermediate QoS layer from the lower QoS layer allows us to
focus on specific QoS Characteristics, such as temporal or integrity
characteristics. In this paper, we focus on temporal information that
can be used to predict system runtime operation. To evaluate our
approach, an example of the proposed domain ontology for handover
operation, as well as a reasoning rule over temporal relations in this
domain-specific ontology, are presented.
Abstract: In this paper a comprehensive review on various
factory layouts has been carried out for designing a lucrative process
layout for medium scale industries. Industry data base reveals that the
end product rejection rate is on the order of 10% amounting large
profit loss. In order to avoid these rejection rates and to increase the
quality product production an intermediate non-destructive testing
facility (INDTF) has been recommended for increasing the overall
profit. We observed through detailed case studies that while
introducing INDTF to medium scale industries the expensive
production process can be avoided to the defective products well
before its final shape. Additionally, the defective products identified
during the intermediate stage can be effectively utilized for other
applications or recycling; thereby the overall wastage of the raw
materials can be reduced and profit can be increased. We concluded
that the prudent design of a factory layout through critical path
method facilitating with INDTF will warrant profitable outcome.
Abstract: Metal matrix composites (MMCs) attract considerable
attention as a result from its ability in providing a high strength, high
modulus, high toughness, high impact properties, improving wear
resistance and providing good corrosion resistance compared to
unreinforced alloy. Aluminium Silicon (Al/Si) alloy MMC has been
widely used in various industrial sectors such as in transportation,
domestic equipment, aerospace, military, construction, etc.
Aluminium silicon alloy is an MMC that had been reinforced with
aluminium nitrate (AlN) particle and become a new generation
material use in automotive and aerospace sector. The AlN is one of
the advance material that have a bright prospect in future since it has
features such as lightweight, high strength, high hardness and
stiffness quality. However, the high degree of ceramic particle
reinforcement and the irregular nature of the particles along the
matrix material that contribute to its low density is the main problem
which leads to difficulties in machining process. This paper examined
the tool wear when milling AlSi/AlN Metal Matrix Composite using
a TiB2 (Titanium diboride) coated carbide cutting tool. The volume
of the AlN reinforced particle was 10% and milling process was
carried out under dry cutting condition. The TiB2 coated carbide
insert parameters used were at the cutting speed of (230, 300 and
370m/min, feed rate of 0.8, Depth of Cut (DoC) at 0.4m). The
Sometech SV-35 video microscope system used to quantify of the
tool wear. The result shown that tool life span increasing with the
cutting speeds at (370m/min, feed rate of 0.8mm/tooth and DoC at
0.4mm) which constituted an optimum condition for longer tool life
lasted until 123.2 mins. Meanwhile, at medium cutting speed which
at 300m/m, feed rate of 0.8mm/tooth and depth of cut at 0.4mm we
found that tool life span lasted until 119.86 mins while at low cutting
speed it lasted in 119.66 mins. High cutting speed will give the best
parameter in cutting AlSi/AlN MMCs material. The result will help
manufacturers in machining process of AlSi/AlN MMCs materials.
Abstract: The final step to complete the “Analytical Systems
Engineering Process” is the “Allocated Architecture” in which all
Functional Requirements (FRs) of an engineering system must be
allocated into their corresponding Physical Components (PCs). At
this step, any design for developing the system’s allocated
architecture in which no clear pattern of assigning the exclusive
“responsibility” of each PC for fulfilling the allocated FR(s) can be
found is considered a poor design that may cause difficulties in
determining the specific PC(s) which has (have) failed to satisfy a
given FR successfully. The present study utilizes the Axiomatic
Design method principles to mathematically address this problem and
establishes an “Axiomatic Model” as a solution for reaching good
alternatives for developing the allocated architecture. This study
proposes a “loss Function”, as a quantitative criterion to monetarily
compare non-ideal designs for developing the allocated architecture
and choose the one which imposes relatively lower cost to the
system’s stakeholders. For the case-study, we use the existing design
of U. S. electricity marketing subsystem, based on data provided by
the U.S. Energy Information Administration (EIA). The result for
2012 shows the symptoms of a poor design and ineffectiveness due to
coupling among the FRs of this subsystem.
Abstract: Knowledge management is considered as an important
factor in improving health care services. KM facilitates the transfer of
existing knowledge and the development of new knowledge in
hospitals. This paper reviews practices adopted by doctors in Kuwait
for capturing, sharing, and generating knowledge. It also discusses
the perceived impact of KM practices on performance of hospitals.
Based on a survey of 277 doctors, the study found that KM practices
among doctors in the sampled hospitals were not very effective. Little
attention was paid to the main activities that support the transfer of
expertise among doctors in hospitals. However, as predicted by
previous studies, good km practices were perceived by doctors to
have a positive impact on performance of hospitals. It was concluded
that through effective KM practices hospitals could improve the
services they provide. Documentation of best practices and capturing
of lessons learnt for re-use of knowledge could help transform the
hospitals into learning organizations.
Abstract: Taking the design tolerance into account, this paper
presents a novel efficient approach to generate iso-scallop tool path for
five-axis strip machining with a barrel cutter. The cutter location is
first determined on the scallop surface instead of the design surface,
and then the cutter is adjusted to locate the optimal tool position based
on the differential rotation of the tool axis and satisfies the design
tolerance simultaneously. The machining strip width and error are
calculated with the aid of the grazing curve of the cutter. Based on the
proposed tool positioning algorithm, the tool paths are generated by
keeping the scallop height formed by adjacent tool paths constant. An
example is conducted to confirm the validity of the proposed method.
Abstract: The purpose of this study was to reduce patient
waiting times, improve system throughput and improve resources
utilization in radiology department. A discrete event simulation
model was developed using Arena simulation software to investigate
different alternatives to improve the overall system delivery based on
adding resource scenarios due to the linkage between patient waiting
times and resource availability. The study revealed that there is no
addition investment need to procure additional scanner but hospital
management deploy managerial tactics to enhance machine
utilization and reduce the long waiting time in the department.
Abstract: There exists some time lag between the consumption of
inputs and the production of outputs. This time lag effect should be
considered in calculating efficiency of decision making units (DMU).
Recently, a couple of DEA models were developed for considering
time lag effect in efficiency evaluation of research activities. However,
these models can’t discriminate efficient DMUs because of the nature
of basic DEA model in which efficiency scores are limited to ‘1’. This
problem can be resolved a super-efficiency model. However, a super
efficiency model sometimes causes infeasibility problem. This paper
suggests an output oriented super-efficiency model for efficiency
evaluation under the consideration of time lag effect. A case example
using a long term research project is given to compare the suggested
model with the MpO model.
Abstract: In this paper, student admission process is studied to
optimize the assignment of vacant seats with three main objectives.
Utilizing all vacant seats, satisfying all programs of study admission
requirements and maintaining fairness among all candidates are the
three main objectives of the optimization model. Seat Assignment
Method (SAM) is used to build the model and solve the optimization
problem with help of Northwest Coroner Method and Least Cost
Method. A closed formula is derived for applying the priority of
assigning seat to candidate based on SAM.
Abstract: Nowadays, the successful implementation of ICTs is
vital for almost any kind of organization. Good governance and ICT
management are essential for delivering value, managing
technological risks, managing resources and performance
measurement. In addition, outsourcing is a strategic IT service
solution which complements IT services provided internally in
organizations. This paper proposes the measurement tools of a new
holistic maturity model based on standards ISO/IEC 20000 and
ISO/IEC 38500, and the frameworks and best practices of ITIL and
COBIT, with a specific focus on IT outsourcing. These measurement
tools allow independent validation and practical application in the
field of higher education, using a questionnaire, metrics tables, and
continuous improvement plan tables as part of the measurement
process. Guidelines and standards are proposed in the model for
facilitating adaptation to universities and achieving excellence in the
outsourcing of IT services.
Abstract: Burnishing is increasingly used as a finishing operation to improve surface roughness and surface hardness. This can be achieved by applying a hard ball or roller onto metallic surfaces under pressure, in order to achieve many advantages in the metallic surface. In the present work, the feed rate, speed and force have been considered as the basic burnishing parameters to study the surface roughness and surface hardness of metallic matrix composites. The considered metal matrix composites were made from Aluminum-Magnesium-Graphite with five different weight percentage of graphite. Both effects of burnishing parameters mentioned above and the graphite percentage on the surface hardness and surface roughness of the metallic matrix composites were studied. The results of this investigation showed that the surface hardness of the metallic composites increases with the increase of the burnishing force and decreases with the increase in the burnishing feed rate and burnishing speed. The surface roughness of the metallic composites decreases with the increasing of the burnishing force, feed rate, and speed to certain values, then it starts to increase. On the other hand, the increase in the weight percentage of the graphite in the considered composites causes a decrease in the surface hardness and an increase in the surface roughness.
Abstract: Assembly line balancing problem is aimed to divide
the tasks among the stations in assembly lines and optimize some
objectives. In assembly lines the workload on stations is different
from each other due to different tasks times and the difference in
workloads between stations can cause blockage or starvation in some
stations in assembly lines. Buffers are used to store the semi-finished
parts between the stations and can help to smooth the assembly
production. The assembly line balancing and buffer sizing problem
can affect the throughput of the assembly lines. Assembly line
balancing and buffer sizing problems have been studied separately in
literature and due to their collective contribution in throughput rate of
assembly lines, balancing and buffer sizing problem are desired to
study simultaneously and therefore they are considered concurrently
in current research. Current research is aimed to maximize
throughput, minimize total size of buffers in assembly line and
minimize workload variations in assembly line simultaneously. A
multi objective optimization objective is designed which can give
better Pareto solutions from the Pareto front and a simple example
problem is solved for assembly line balancing and buffer sizing
simultaneously. Current research is significant for assembly line
balancing research and it can be significant to introduce optimization
approaches which can optimize current multi objective problem in
future.
Abstract: Vancron 40, a nitrided powder metallurgical tool
Steel, is used in cold work applications where the predominant failure
mechanisms are adhesive wear or galling. Typical applications of
Vancron 40 are among others fine blanking, cold extrusion, deep
drawing and cold work rolls for cluster mills. Vancron 40 positive
results for cold work rolls for cluster mills and as a tool for some
severe metal forming process makes it competitive compared to other
type of work rolls that require higher precision, among others in cold
rolling of thin stainless steel, which required high surface finish
quality. In this project, three roll materials for cold rolling of stainless
steel strip was examined, Vancron 40, Narva 12B (a high-carbon,
high-chromium tool steel alloyed with tungsten) and Supra 3 (a
Chromium-molybdenum tungsten-vanadium alloyed high speed
steel). The purpose of this project was to study the depth profiles of
the ironed stainless steel strips, emergence of galling and to study the
lubrication performance used by steel industries. Laboratory
experiments were conducted to examine scratch of the strip, galling
and surface roughness of the roll materials under severe tribological
conditions. The critical sliding length for onset of galling was
estimated for stainless steel with four different lubricants. Laboratory
experiments result of performance evaluation of resistance capability
of rolls toward adhesive wear under severe conditions for low and
high reductions. Vancron 40 in combination with cold rolling
lubricant gave good surface quality, prevents galling of
metal surfaces and good bearing capacity.