Abstract: The growth of open networks created the interest to commercialise it. The establishment of an electronic business mechanism must be accompanied by a digital-electronic payment system to transfer the value of transactions. Financial organizations are requested to offer a secure e-payment synthesis with equivalent levels of trust and security served in conventional paper-based payment transactions. The paper addresses the challenge of the first trade problem in e-commerce, provides a brief literature review on electronic payment and attempts to explain the underlying concept and method of trust in relevance to electronic payment.
Abstract: This paper explores the issues that influence online retailing in Saudi Arabia. Retailers in Saudi Arabia have been reserved in their adoption of electronically delivered aspects of their business. Despite the fact that Saudi Arabia has the largest and fastest growth of ICT marketplaces in the Arab region, e-commerce activities are not progressing at the same speed. Only very few Saudi companies, mostly medium and large companies from the manufacturing sector, are involved in e-commerce implementation. Based on qualitative data collected by conducting interviews with 16 retailers and 16 potential customers in Saudi Arabia, several factors influencing online retailing diffusion in Saudi Arabia are identified. However, government support comes the highest and most influencing factor for online retailing growth as identified by both parties; retailers and potential customers in Saudi Arabia.
Abstract: Trends in business intelligence, e-commerce and
remote access make it necessary and practical to store data in
different ways on multiple systems with different operating systems.
As business evolve and grow, they require efficient computerized
solution to perform data update and to access data from diverse
enterprise business applications. The objective of this paper is to
demonstrate the capability of DTS [1] as a database solution for
automatic data transfer and update in solving business problem. This
DTS package is developed for the sales of variety of plants and
eventually expanded into commercial supply and landscaping
business. Dimension data modeling is used in DTS package to
extract, transform and load data from heterogeneous database
systems such as MySQL, Microsoft Access and Oracle that
consolidates into a Data Mart residing in SQL Server. Hence, the
data transfer from various databases is scheduled to run automatically
every quarter of the year to review the efficient sales analysis.
Therefore, DTS is absolutely an attractive solution for automatic data
transfer and update which meeting today-s business needs.
Abstract: This paper analyzed the perception of e-commerce
application services by construction material traders in Malaysia.
Five attributes were tested: usability, reputation, trust, privacy and
familiarity. Study methodology consists of survey questionnaire and
statistical analysis that includes reliability analysis, factor analysis,
ANOVA and regression analysis. The respondents were construction
material traders, including hardware stores in Klang Valley, Kuala
Lumpur.
Findings support that usability and familiarity with e-commerce
services in Malaysia have insignificant influence on the acceptance of
e-commerce application. However, reputation, trust and privacy
attributes have significant influence on the choice of e-commerce
acceptance by construction material traders. E-commerce
applications studied included customer database, e-selling, emarketing,
e-payment, e-buying and online advertising. Assumptions
are made that traders have basic knowledge and exposure to ICT
services. i.e. internet service and computers. Study concludes that
reputation, privacy and trust are the three website attributes that
influence the acceptance of e-commerce by construction material
traders.
Abstract: This paper presents a novel method that allows an
agent host to delegate its signing power to an anonymous mobile
agent in such away that the mobile agent does not reveal any information about its host-s identity and, at the same time, can be authenticated by the service host, hence, ensuring fairness of service
provision. The solution introduces a verification server to verify the
signature generated by the mobile agent in such a way that even if colluding with the service host, both parties will not get more information than what they already have. The solution incorporates
three methods: Agent Signature Key Generation method, Agent
Signature Generation method, Agent Signature Verification method.
The most notable feature of the solution is that, in addition to allowing secure and anonymous signature delegation, it enables
tracking of malicious mobile agents when a service host is attacked. The security properties of the proposed solution are analyzed, and the solution is compared with the most related work.
Abstract: The purpose of this paper is to explore the role of
cognitive decision effort in recommendation system, combined with
indicators "information quality" and "service quality" from IS success
model to exam the awareness of the user for the "recommended system
performance". A total of 411 internet user answered a questionnaire
assessing their attention of use and satisfaction of recommendation
system in internet book store. Quantitative result indicates following
research results. First, information quality of recommended system
has obvious influence in consumer shopping decision-making process,
and the attitude to use the system. Second, in the process of consumer's
shopping decision-making, the recommendation system has no
significant influence for consumers to pay lower cognitive
decision-making effort. Third, e-commerce platform provides
recommendations and information is necessary, but the quality of
information on user needs must be considered, or they will be other
competitors offer homogeneous services replaced.
Abstract: B2E portals represent a new class of web-based
information technologies which many organisations are introducing
in recent years to stay in touch with their distributed workforces and
enable them to perform value added activities for organisations.
However, actual usage of these emerging systems (measured using
suitable instruments) has not been reported in the contemporary
scholarly literature. We argue that many of the instruments to
measure usage of various types of IT-enabled information systems
are not directly applicable for B2E portals because they were
developed for the context of traditional mainframe and PC-based
information systems. It is therefore important to develop a new
instrument for web-based portal technologies aimed at employees. In
this article, we report on the development and initial qualitative
evaluation of an instrument that seeks to operationaise a set of
independent factors affecting the usage of portals by employees. The
proposed instrument is useful to IT/e-commerce researchers and
practitioners alike as it enhances their confidence in predicting
employee usage of portals in organisations.
Abstract: Although current competitive challenges induced by today-s digital economy place their main emphasis on organizational knowledge, customer knowledge has been overlooked. On the other hand, the business community has finally begun to realize the important role customer knowledge can play in the organizational boundaries of the corporate arena. As a result, there is an emerging market for the tools and utilities whose objective is to provide the intelligence for knowledge sharing between the businesses and their customers. In this paper, we present a conceptual model of customer knowledge management by identifying and analyzing the existing tools in the market. The focus will be upon the emerging British dotcom industry whose customer based B2C behavior has been an influential part of the knowledge based intelligence tools in existence today.
Abstract: Recent widespread use of information and
communication technology has greatly changed information security
risks that businesses and institutions encounter. Along with this
situation, in order to ensure security and have confidence in electronic
trading, it has become important for organizations to take competent
information security measures to provide international confidence that
sensitive information is secure. Against this backdrop, the approach to
information security checking has come to an important issue, which
is believed to be common to all countries. The purpose of this paper is
to introduce the new system of information security checking program
in Korea and to propose synthetic information security
countermeasures under domestic circumstances in order to protect
physical equipment, security management and technology, and the
operation of security check for securing services on ISP(Internet
Service Provider), IDC(Internet Data Center), and
e-commerce(shopping malls, etc.)
Abstract: Recognizing the increasing importance of using the
Internet to conduct business, this paper looks at some related matters
associated with small businesses making a decision of whether or not
to have a Website and go online. Small businesses in Saudi Arabia
struggle to have this decision. For organizations, to fully go online,
conduct business and provide online information services, they need
to connect their database to the Web. Some issues related to doing
that might be beyond the capabilities of most small businesses in
Saudi Arabia, such as Website management, technical issues and
security concerns. Here we focus on a small business firm in Saudi
Arabia (Case Study), discussing the issues related to going online
decision and the firm's options of what to do and how to do it. The
paper suggested some valuable solutions of connecting databases to
the Web. It also discusses some of the important issues related to
online information services and e-commerce, mainly Web hosting
options and security issues.
Abstract: We propose an enhanced collaborative filtering
method using Hofstede-s cultural dimensions, calculated for 111
countries. We employ 4 of these dimensions, which are correlated to
the costumers- buying behavior, in order to detect users- preferences
for items. In addition, several advantages of this method
demonstrated for data sparseness and cold-start users, which are
important challenges in collaborative filtering. We present
experiments using a real dataset, Book Crossing Dataset.
Experimental results shows that the proposed algorithm provide
significant advantages in terms of improving recommendation
quality.
Abstract: Network exchange is now widely used. However, it still
cannot avoid the problems evolving from network exchange. For
example. A buyer may not receive the order even if he/she makes the
payment. For another example, the seller possibly get nothing even
when the merchandise is sent. Some studies about the fair exchange
have proposed protocols for the design of efficiency and exploited the
signature property to specify that two parties agree on the exchange.
The information about purchased item and price are disclosed in
this way. This paper proposes a new fair network payment protocol
with off-line trusted third party. The proposed protocol can protect
the buyers- purchase message from being traced. In addition, the
proposed protocol can meet the proposed requirements. The most
significant feature is Non-transfer property we achieved.
Abstract: The purpose of this paper is to study Database Models
to use them efficiently in E-commerce websites. In this paper we are
going to find a method which can save and retrieve information in Ecommerce
websites. Thus, semantic web applications can work with,
and we are also going to study different technologies of E-commerce
databases and we know that one of the most important deficits in
semantic web is the shortage of semantic data, since most of the
information is still stored in relational databases, we present an
approach to map legacy data stored in relational databases into the
Semantic Web using virtually any modern RDF query language, as
long as it is closed within RDF. To achieve this goal we study XML
structures for relational data bases of old websites and eventually we
will come up one level over XML and look for a map from relational
model (RDM) to RDF. Noting that a large number of semantic webs
get advantage of relational model, opening the ways which can be
converted to XML and RDF in modern systems (semantic web) is
important.
Abstract: Recently, a model multi-agent e-commerce system based on mobile buyer agents and transfer of strategy modules was proposed. In this paper a different approach to code mobility is introduced, where agent mobility is replaced by local agent creation supplemented by similar code mobility as in the original proposal. UML diagrams of agents involved in the new approach to mobility and the augmented system activity diagram are presented and discussed.
Abstract: In today's world where everything is rapidly changing
and information technology is high in development, many features of culture, society, politic and economy has changed. The advent of
information technology and electronic data transmission lead to easy communication and fields like e-learning and e-commerce, are
accessible for everyone easily. One of these technologies is virtual
training. The "quality" of such kind of education systems is critical. 131 questionnaires were prepared and distributed among university
student in Toba University. So the research has followed factors that affect the quality of learning from the perspective of staff, students, professors and this type of university. It is concluded that the important factors in virtual training are the quality of professors, the
quality of staff, and the quality of the university. These mentioned factors were the most prior factors in this education system and
necessary for improving virtual training.
Abstract: This study aims to examine the determinants of
purchase intention in C2C e-commerce. Specifically the role of
instant messaging in the C2C e-commerce contextis investigated. In
addition to instant messaging, we brought in two antecedents of
purchase intention - trust and customer satisfaction - to establish a
theoretical research model. Structural equation modeling using
LISREL was used to analyze the data.We discussed the research
findings and suggested some implications for researchers and
practitioners.
Abstract: Bythe development of the Internet, e-commerce has
got very popular between organizations. E-commerce means buying
and selling products and services over the Internet. One of the
challenging issues in e-commerce is how to attract the customers and
how to satisfy them. Therefore, it is important to keep good
relationship with the customers. This paper proposes a new model to
increase the customer satisfaction by introducing live-operator.
Live-operator is a system which is involved both with the customers
and the organization.In this system the customers feelthatthey receive
the service directly from the organization. This model decreases the
response time and the customer loss. Moreover, it increases customer
trust and the ability of organizations.
Abstract: The objectives of this research paper were to study the
influencing factors that contributed to the success of electronic
commerce (e-commerce) and to study the approach to enhance the
standard of e-commerce for small and medium enterprises (SME).
The research paper focused the study on only sole proprietorship
SMEs in Bangkok, Thailand. The factors contributed to the success
of SME included business management, learning in the organization,
business collaboration, and the quality of website. A quantitative and
qualitative mixed research methodology was used. In terms of
quantitative method, a questionnaire was used to collect data from
251 sole proprietorships. The System Equation Model (SEM) was
utilized as the tool for data analysis. In terms of qualitative method,
an in-depth interview, a dialogue with experts in the field of ecommerce
for SMEs, and content analysis were used.
By using the adjusted causal relationship structure model, it was
revealed that the factors affecting the success of e-commerce for
SMEs were found to be congruent with the empirical data. The
hypothesis testing indicated that business management influenced the
learning in the organization, the learning in the organization
influenced business collaboration and the quality of the website, and
these factors, in turn, influenced the success of SMEs. Moreover, the
approach to enhance the standard of SMEs revealed that the majority
of respondents wanted to enhance the standard of SMEs to a high
level in the category of safety of e-commerce system, basic structure
of e-commerce, development of staff potentials, assistance of budget
and tax reduction, and law improvement regarding the e-commerce
respectively.
Abstract: Many studies have shown that parallelization decreases efficiency [1], [2]. There are many reasons for these decrements. This paper investigates those which appear in the context of parallel data integration. Integration processes generally cannot be allocated to packages of identical size (i. e. tasks of identical complexity). The reason for this is unknown heterogeneous input data which result in variable task lengths. Process delay is defined by the slowest processing node. It leads to a detrimental effect on the total processing time. With a real world example, this study will show that while process delay does initially increase with the introduction of more nodes it ultimately decreases again after a certain point. The example will make use of the cloud computing platform Hadoop and be run inside Amazon-s EC2 compute cloud. A stochastic model will be set up which can explain this effect.
Abstract: Logistics is part of the supply chain processes that
plans, implements, and controls the efficient and effective forward
and reverse flow and storage of goods, services, and related
information between the point of origin and the point of consumption
in order to meet customer requirements. This research aims to
investigate the current status and future direction of the use of
Information Technology (IT) for logistics, focusing on Supply Chain
Management (SCM) and E-Commerce adoption in Malaysia.
Therefore, this research stresses on the type of technology being
adopted, factors, benefits and barriers affecting the innovation in
SCM and E-Commerce technology adoption among Logistics
Service Providers (LSP). A mailed questionnaire survey was
conducted to collect data from 265 logistics companies in Johor. The
research revealed a high level of SCM technology adoption among
LSP as they had adopted SCM technology in various business
processes while they perceived a high level of benefits from SCM
adoption.