Abstract: B2E portals represent a new class of web-based
information technologies which many organisations are introducing
in recent years to stay in touch with their distributed workforces and
enable them to perform value added activities for organisations.
However, actual usage of these emerging systems (measured using
suitable instruments) has not been reported in the contemporary
scholarly literature. We argue that many of the instruments to
measure usage of various types of IT-enabled information systems
are not directly applicable for B2E portals because they were
developed for the context of traditional mainframe and PC-based
information systems. It is therefore important to develop a new
instrument for web-based portal technologies aimed at employees. In
this article, we report on the development and initial qualitative
evaluation of an instrument that seeks to operationaise a set of
independent factors affecting the usage of portals by employees. The
proposed instrument is useful to IT/e-commerce researchers and
practitioners alike as it enhances their confidence in predicting
employee usage of portals in organisations.