Abstract: One of the determinants of a firm-s prosperity is the
customers- perceived service quality and satisfaction. While service
quality is wide in scope, and consists of various dimensions, there
may be differences in the relative importance of these dimensions in
affecting customers- overall satisfaction of service quality.
Identifying the relative rank of different dimensions of service quality
is very important in that it can help managers to find out which
service dimensions have a greater effect on customers- overall
satisfaction. Such an insight will consequently lead to more effective
resource allocation which will finally end in higher levels of
customer satisfaction. This issue – despite its criticality- has not
received enough attention so far. Therefore, using a sample of 240
bank customers in Iran, an artificial neural network is developed to
address this gap in the literature. As customers- evaluation of service
quality is a subjective process, artificial neural networks –as a brain
metaphor- may appear to have a potentiality to model such a
complicated process. Proposing a neural network which is able to
predict the customers- overall satisfaction of service quality with a
promising level of accuracy is the first contribution of this study. In
addition, prioritizing the service quality dimensions in affecting
customers- overall satisfaction –by using sensitivity analysis of
neural network- is the second important finding of this paper.
Abstract: The multi-agent system for processing Bio-signals
will help the medical practitioners to have a standard examination
procedure stored in web server. Web Servers supporting any standard
Search Engine follow all possible combinations of the search
keywords as an input by the user to a Search Engine. As a result, a
huge number of Web-pages are shown in the Web browser. It also
helps the medical practitioner to interact with the expert in the field
his need in order to make a proper judgment in the diagnosis phase
[3].A web server uses a web server plug in to establish and
maintained the medical practitioner to make a fast analysis. If the
user uses the web server client can get a related data requesting their
search. DB agent, EEG / ECG / EMG agents- user placed with
difficult aspects for updating medical information-s in web server.
Abstract: A preliminary evaluation of the feasibility of installing small wind turbines on offshore oil and gas extraction platforms is presented. Some aerodynamic considerations are developed in order to determine the best rotor architecture to exploit the wind potential on such installations, assuming that wind conditions over the platforms are similar to those registered on the roofs of urban buildings. Economical considerations about both advantages and disadvantages of the exploitation of wind energy on offshore extraction platforms with respect to conventional offshore wind plants, is also presented. Finally, wind charts of European offshore winds are presented together with a map of the major offshore installations.
Abstract: Manganese steel (Hadfield) is one of the important
alloys in industry due to its special properties. High work hardening
ability with appropriate toughness and ductility are the properties that
caused this alloy to be used in wear resistance parts and in high
strength condition. Heat treatment is the main process through which
the desired mechanical properties and microstructures are obtained in
Hadfield steel. In this study various heat treatment cycles, differing in
austenising temperature, time and quenching solution are applied. For
this purpose, the same samples of manganese steel was heat treated in
9 different cycles, and then the mechanical properties and
microstructures were investigated. Based on the results of the study,
the optimum heat treatment cycle was obtained.
Abstract: A multi-agent system is developed here to predict
monthly details of the upcoming peak of the 24th solar magnetic
cycle. While studies typically predict the timing and magnitude of
cycle peaks using annual data, this one utilizes the unsmoothed
monthly sunspot number instead. Monthly numbers display more
pronounced fluctuations during periods of strong solar magnetic
activity than the annual sunspot numbers. Because strong magnetic
activities may cause significant economic damages, predicting
monthly variations should provide different and perhaps helpful
information for decision-making purposes. The multi-agent system
developed here operates in two stages. In the first, it produces twelve
predictions of the monthly numbers. In the second, it uses those
predictions to deliver a final forecast. Acting as expert agents, genetic
programming and neural networks produce the twelve fits and
forecasts as well as the final forecast. According to the results
obtained, the next peak is predicted to be 156 and is expected to
occur in October 2011- with an average of 136 for that year.
Abstract: The Brazilian legislation has only established
diagnostic reference levels (DRLs) in terms of Multiple Scan
Average Dose (MSAD) as a quality control parameter for computed
tomography (CT) scanners. Compliance with DRLs can be verified
by measuring the Computed Tomography Kerma Index (Ca,100) with
a pencil ionization chamber or by obtaining the kerma distribution in
CT scans with radiochromic films or rod shape lithium fluoride
termoluminescent dosimeters (TLD-100). TL dosimeters were used
to record kerma profiles and to determine MSAD values of a Bright
Speed model GE CT scanner. Measurements were done with
radiochromic films and TL dosimeters distributed in cylinders
positioned in the center and in four peripheral bores of a standard
polymethylmethacrylate (PMMA) body CT dosimetry phantom.
Irradiations were done using a protocol for adult chest. The
maximum values were found at the midpoint of the longitudinal axis.
The MSAD values obtained with three dosimetric techniques were
compared.
Abstract: In the current economy of increasing global
competition, many organizations are attempting to use knowledge as
one of the means to gain sustainable competitive advantage. Besides
large organizations, the success of SMEs can be linked to how well
they manage their knowledge. Despite the profusion of research
about knowledge management within large organizations, fewer
studies tried to analyze KM in SMEs.
This research proposes a new framework showing the determinant
role of organizational dimensions onto KM approaches. The paper
and its propositions are based on a literature review and analysis.
In this research, personalization versus codification,
individualization versus institutionalization and IT-based versus non
IT-based are highlighted as three distinct dimensions of knowledge
management approaches.
The study contributes to research by providing a more nuanced
classification of KM approaches and provides guidance to managers
about the types of KM approaches that should be adopted based on
the size, geographical dispersion and task nature of SMEs.
To the author-s knowledge, the paper is the first of its kind to
examine if there are suitable configurations of KM approaches for
SMEs with different dimensions. It gives valuable information, which
hopefully will help SME sector to accomplish KM.
Abstract: Interventional cardiologists are at greater risk from
radiation exposure as a result of the procedures they undertake than
most other medical specialists. A study was performed to evaluate
operator dose during interventional cardiology procedures and to
establish methods of operator dose reduction with a radiation
protective device. Different procedure technique and use of
protective tools can explain big difference in the annual equivalent
dose received by the professionals. Strategies to prevent and
monitor radiation exposure, advanced protective shielding and
effective radiation monitoring methods should be applied.
Abstract: An autonomous environmental monitoring system
(Smart Landfill) has been constructed for the quantitative
measurement of the components of landfill gas found at borehole
wells at the perimeter of landfill sites. The main components of
landfill gas are the greenhouse gases, methane and carbon dioxide
and have been monitored in the range 0-5 % volume. This monitoring
system has not only been tested in the laboratory but has been
deployed in multiple field trials and the data collected successfully
compared with on-site monitors. This success shows the potential of
this system for application in environments where reliable gas
monitoring is crucial.
Abstract: Amazing development of the information technology,
communications and internet expansion as well as the requirements
of the city managers to new ideas to run the city and higher
participation of the citizens encourage us to complete the electronic
city as soon as possible. The foundations of this electronic city are in
information technology. People-s participation in metropolitan
management is a crucial topic. Information technology does not
impede this matter. It can ameliorate populace-s participation and
better interactions between the citizens and the city managers.
Citizens can proffer their ideas, beliefs and votes through digital
mass media based upon the internet and computerization plexuses on
the topical matters to receive appropriate replies and services. They
can participate in urban projects by becoming cognizant of the city
views. The most significant challenges are as follows: information
and communicative management, altering citizens- views, as well as
legal and office documents
Electronic city obstacles have been identified in this research. The
required data were forgathered through questionnaires to identify the
barriers from a statistical community comprising specialists and
practitioners of the ministry of information technology and
communication, the municipality information technology
organization.
The conclusions demonstrate that the prioritized electronic city
application barriers in Iran are as follows:
The support quandaries (non-financial ones), behavioral, cultural
and educational plights, the security, legal and license predicaments,
the hardware, orismological and infrastructural curbs, the software
and fiscal problems.
Abstract: This article proposes a new methodology to be used by SMEs (Small and Medium enterprises) to characterize their performance in quality, highlighting weaknesses and area for improvement. The methodology aims to identify the principal causes of quality problems and help to prioritize improvement initiatives. This is a self-assessment methodology that intends to be easy to implement by companies with low maturity level in quality. The methodology is organized in six different steps which includes gathering information about predetermined processes and subprocesses of quality management, defined based on the well-known Juran-s trilogy for quality management (Quality planning, quality control and quality improvement) and, predetermined results categories, defined based on quality concept. A set of tools for data collecting and analysis, such as interviews, flowcharts, process analysis diagrams and Failure Mode and effects Analysis (FMEA) are used. The article also presents the conclusions obtained in the application of the methodology in two cases studies.
Abstract: An optical fault monitoring in FTTH-PON using ACS
is demonstrated. This device can achieve real-time fault monitoring
for protection feeder fiber. In addition, the ACS can distinguish
optical fiber fault from the transmission services to other customers
in the FTTH-PON. It is essential to use a wavelength different from
the triple-play services operating wavelengths for failure detection.
ACS is using the operating wavelength 1625 nm for monitoring and
failure detection control. Our solution works on a standard local area
network (LAN) using a specially designed hardware interfaced with a
microcontroller integrated Ethernet.
Abstract: Since the pioneering work of Zadeh, fuzzy set theory has been applied to a myriad of areas. Song and Chissom introduced the concept of fuzzy time series and applied some methods to the enrollments of the University of Alabama. In recent years, a number of techniques have been proposed for forecasting based on fuzzy set theory methods. These methods have either used enrollment numbers or differences of enrollments as the universe of discourse. We propose using the year to year percentage change as the universe of discourse. In this communication, the approach of Jilani, Burney, and Ardil is modified by using the year to year percentage change as the universe of discourse. We use enrollment figures for the University of Alabama to illustrate our proposed method. The proposed method results in better forecasting accuracy than existing models.
Abstract: Austenite and Martensite indicate the phases of solids undergoing phase transformation which we usually associate with materials and not with living organisms. This article provides an overview of bacterial proteins and structures that are undergoing phase transformation and suggests its probable effect on mechanical behavior. The context is mainly within the role of phase transformations occurring in the flagellum of bacteria. The current knowledge of molecular mechanism leading to phase variation in living organisms is reviewed. Since in bacteria, each flagellum is driven by a separate motor, similarity to a Differential drive in case of four-wheeled vehicles is suggested. It also suggests the application of the mechanism in which bacteria changes its direction of movement to facilitate single point turning of a multi-wheeled vehicle. Finally, examples are presented to illustrate that the motion due to phase transformation of flagella in bacteria can start a whole new research on motion mechanisms.
Abstract: Characteristics of ad hoc networks and even their existence depend on the nodes forming them. Thus, services and applications designed for ad hoc networks should adapt to this dynamic and distributed environment. In particular, multicast algorithms having reliability and scalability requirements should abstain from centralized approaches. We aspire to define a reliable and scalable multicast protocol for ad hoc networks. Our target is to utilize epidemic techniques for this purpose. In this paper, we present a brief survey of epidemic algorithms for reliable multicasting in ad hoc networks, and describe formulations and analytical results for simple epidemics. Then, P2P anti-entropy algorithm for content distribution and our prototype simulation model are described together with our initial results demonstrating the behavior of the algorithm.
Abstract: Growing world population has fundamental impacts
and often catastrophic on natural habitat. The immethodical
consumption of energy, destruction of the forests and extinction of
plant and animal species are the consequence of this experience.
Urban sustainability and sustainable urban development, that is so
spoken these days, should be considered as a strategy, goal and
policy, beyond just considering environmental issues and protection.
The desert-s climate has made a bunch of problems for its residents.
Very hot and dry climate in summers of the Iranian desert areas,
when there was no access to modern energy source and mechanical
cooling systems in the past, made Iranian architects to design a
natural ventilation system in their buildings. The structure, like a
tower going upward the roof, besides its ornamental application and
giving a beautiful view to the building, was used as a spontaneous
ventilation system. In this paper, it has been tried to name the
problems of the area and it-s inconvenience, then some answers has
pointed out in order to solve the problems and as an alternative
solution BADGIR (wind-catcher) has been introduced as a solution
knowing that it has been playing a major role in dealing with the
problems.
Abstract: The distinction among urban, periurban and rural areas represents a classical example of uncertainty in land classification. Satellite images, geostatistical analysis and all kinds of spatial data are very useful in urban sprawl studies, but it is important to define precise rules in combining great amounts of data to build complex knowledge about territory. Rough Set theory may be a useful method to employ in this field. It represents a different mathematical approach to uncertainty by capturing the indiscernibility. Two different phenomena can be indiscernible in some contexts and classified in the same way when combining available information about them. This approach has been applied in a case of study, comparing the results achieved with both Map Algebra technique and Spatial Rough Set. The study case area, Potenza Province, is particularly suitable for the application of this theory, because it includes 100 municipalities with different number of inhabitants and morphologic features.
Abstract: While financial institutions have faced difficulties
over the years for a multitude of reasons, the major cause of serious
banking problems continues to be directly related to lax credit
standards for borrowers and counterparties, poor portfolio risk
management, or a lack of attention to changes in economic or other
circumstances that can lead to a deterioration in the credit standing of
a bank's counterparties. Credit risk is most simply defined as the
potential that a bank borrower or counterparty will fail to meet its
obligations in accordance with agreed terms. The goal of credit risk
management is to maximize a bank's risk-adjusted rate of return by
maintaining credit risk exposure within acceptable parameters. Banks
need to manage the credit risk inherent in the entire portfolio as well
as the risk in individual credits or transactions. Banks should also
consider the relationships between credit risk and other risks. The
effective management of credit risk is a critical component of a
comprehensive approach to risk management and essential to the
long-term success of any banking organization. In this research we
also study the relationship between credit risk indices and borrower-s
timely payback in Karafarin bank.
Abstract: There is lot of work done in prediction of the fault proneness of the software systems. But, it is the severity of the faults that is more important than number of faults existing in the developed system as the major faults matters most for a developer and those major faults needs immediate attention. In this paper, we tried to predict the level of impact of the existing faults in software systems. Neuro-Fuzzy based predictor models is applied NASA-s public domain defect dataset coded in C programming language. As Correlation-based Feature Selection (CFS) evaluates the worth of a subset of attributes by considering the individual predictive ability of each feature along with the degree of redundancy between them. So, CFS is used for the selecting the best metrics that have highly correlated with level of severity of faults. The results are compared with the prediction results of Logistic Models (LMT) that was earlier quoted as the best technique in [17]. The results are recorded in terms of Accuracy, Mean Absolute Error (MAE) and Root Mean Squared Error (RMSE). The results show that Neuro-fuzzy based model provide a relatively better prediction accuracy as compared to other models and hence, can be used for the modeling of the level of impact of faults in function based systems.
Abstract: Among the chemicals used for ammunition production, TNT (Trinitrotoluene) play a significant role since World War I and II. Various types of military weapon utilize TNT in casting process. However, the TNT casting process for warhead is difficult to control the cooling rate of the liquid TNT. This problem occurs because the casting process lacks the equipment to detect the temperature during the casting procedure This study presents the temperature detected by infrared camera to illustrate the cooling rate and cooling zone of curing, and demonstrates the optimization of TNT condition to reduce the risk of air gap occurred in the warhead which can result in the destruction afterward. Premature initiation of explosive-filled projectiles in response to set-back forces during gunfiring cause by casting defects. Finally the study can help improving the process of the TNT casting. The operators can control the curing of TNT inside the case by rising up the heating rod at the proper time. Consequently this can reduce tremendous time of rework if the air gaps occur and increase strength to lower elastic modulus. Therefore, it can be clearly concluded that the use of Infrared Cameras in this process is another method to improve the casting procedure.