Abstract: One of the basic concepts in marketing is the concept
of meeting customers- needs. Since customer satisfaction is essential
for lasting survival and development of a business, screening and
observing customer satisfaction and recognizing its underlying
factors must be one of the key activities of every business.
The purpose of this study is to recognize the drivers that effect
customer satisfaction in a business-to-business situation in order to
improve marketing activities. We conducted a survey in which 93
business customers of a manufacturer of Diesel Generator in Iran
participated and they talked about their ideas and satisfaction of
supplier-s services related to its products. We developed the measures
for drivers of satisfaction first by as investigative research (by means
of feedback from executives and customers of sponsoring firm). Then
based on these measures, we created a mail survey, and asked the
respondents to explain their opinion about the sponsoring firm which
was a supplier of diesel generator and similar products. Furthermore,
the survey required the participants to mention their functional areas
and their company features.
In Conclusion we found that there are three drivers for customer
satisfaction, which are reliability, information about product, and
commercial features. Buyers/users from different functional areas
attribute different degree of importance to the last two drivers. For
instance, people from buying and management areas believe that
commercial features are more important than information about
products. But people in engineering, maintenance and production
areas believe that having information about products is more
important than commercial aspects. Marketing experts should
consider the attribute of customers regarding information about the
product and commercial features to improve market share.
Abstract: Recommender Systems act as personalized decision
guides, aiding users in decisions on matters related to personal taste.
Most previous research on Recommender Systems has focused on the
statistical accuracy of the algorithms driving the systems, with no
emphasis on the trustworthiness of the user. RS depends on
information provided by different users to gather its knowledge. We
believe, if a large group of users provide wrong information it will
not be possible for the RS to arrive in an accurate conclusion. The
system described in this paper introduce the concept of Testing the
knowledge of user to filter out these “bad users".
This paper emphasizes on the mechanism used to provide robust
and effective recommendation.
Abstract: This research tries to analyze the role that knowledge
about foreign markets has in increasing firms- exports in clustered
spaces. We consider two interrelated sources of knowledge: firms-
direct experience and indirect experience from other clustered firms –
export externalities. In particular, it is proposed that firms would
improve their export performance by accessing to export externalities
if they have some previous direct experience that allows them to
identify, understand and exploit them. Also, we propose that this
positive influence of previous direct experience on export
externalities keeps only up to a point, where it becomes negative,
creating an inverted “U" shape. Empirical evidence gathered among
wine producers located in La Rioja tends to confirm that firms enjoy
of export externalities if they have export experience along several
years and countries increase their export performance. While this
relationship becomes less relevant as they develop a higher
experience, we could not confirm the existence of a curvilinear
relationship in their influence on export externalities and export
performance.
Abstract: Landslide susceptibility map delineates the potential
zones for landslide occurrence. Previous works have applied
multivariate methods and neural networks for mapping landslide
susceptibility. This study proposed a new approach to integrate
decision tree model and spatial cluster statistic for assessing landslide
susceptibility spatially. A total of 2057 landslide cells were digitized
for developing the landslide decision tree model. The relationships of
landslides and instability factors were explicitly represented by using
tree graphs in the model. The local Getis-Ord statistics were used to
cluster cells with high landslide probability. The analytic result from
the local Getis-Ord statistics was classed to create a map of landslide
susceptibility zones. The map was validated using new landslide data
with 482 cells. Results of validation show an accuracy rate of 86.1% in
predicting new landslide occurrence. This indicates that the proposed
approach is useful for improving landslide susceptibility mapping.
Abstract: An intuitive user interface for the teleoperation of mobile rescue robots is one key feature for a successful exploration of inaccessible and no-go areas. Therefore, we have developed a novel framework to embed a flexible and modular user interface into a complete 3-D virtual reality simulation system. Our approach is based on a client-server architecture to allow for a collaborative control of the rescue robot together with multiple clients on demand. Further, it is important that the user interface is not restricted to any specific type of mobile robot. Therefore, our flexible approach allows for the operation of different robot types with a consistent concept and user interface. In laboratory tests, we have evaluated the validity and effectiveness of our approach with the help of two different robot platforms and several input devices. As a result, an untrained person can intuitively teleoperate both robots without needing a familiarization time when changing the operating robot.
Abstract: In the last years, the computers have increased their capacity of calculus and networks, for the interconnection of these machines. The networks have been improved until obtaining the actual high rates of data transferring. The programs that nowadays try to take advantage of these new technologies cannot be written using the traditional techniques of programming, since most of the algorithms were designed for being executed in an only processor,in a nonconcurrent form instead of being executed concurrently ina set of processors working and communicating through a network.This paper aims to present the ongoing development of a new system for the reconfiguration of grouping of computers, taking into account these new technologies.
Abstract: In this study the mixed convection heat transfer in a
coil-in-shell heat exchanger for various Reynolds numbers and
various dimensionless coil pitch was experimentally investigated.
The experiments were conducted for both laminar and turbulent flow
inside coil and the effects of coil pitch on shell-side heat transfer
coefficient of the heat exchanger were studied. The particular
difference in this study in comparison with the other similar studies
was the boundary conditions for the helical coils. The results indicate
that with the increase of coil pitch, shell-side heat transfer coefficient
is increased.
Abstract: In this paper, we have compared the performance of a Turbo and Trellis coded optical code division multiple access (OCDMA) system. The comparison of the two codes has been accomplished by employing optical orthogonal codes (OOCs). The Bit Error Rate (BER) performances have been compared by varying the code weights of address codes employed by the system. We have considered the effects of optical multiple access interference (OMAI), thermal noise and avalanche photodiode (APD) detector noise. Analysis has been carried out for the system with and without double optical hard limiter (DHL). From the simulation results it is observed that a better and distinct comparison can be drawn between the performance of Trellis and Turbo coded systems, at lower code weights of optical orthogonal codes for a fixed number of users. The BER performance of the Turbo coded system is found to be better than the Trellis coded system for all code weights that have been considered for the simulation. Nevertheless, the Trellis coded OCDMA system is found to be better than the uncoded OCDMA system. Trellis coded OCDMA can be used in systems where decoding time has to be kept low, bandwidth is limited and high reliability is not a crucial factor as in local area networks. Also the system hardware is less complex in comparison to the Turbo coded system. Trellis coded OCDMA system can be used without significant modification of the existing chipsets. Turbo-coded OCDMA can however be employed in systems where high reliability is needed and bandwidth is not a limiting factor.
Abstract: The asymmetric trafc between uplink and downlink
over recent mobile communication systems has been conspicuous because
of providing new communication services. This paper proposes
an asymmetric trafc accommodation scheme adopting a multihop
cooperative transmission technique for CDMA/FDD cellular networks.
The proposed scheme employs the cooperative transmission
technique in the already proposed downlink multihop transmissions
for the accommodation of the asymmetric trafc, which utilizes
the vacant uplink band for the downlink relay transmissions. The
proposed scheme reduces the transmission power at the downlink
relay transmissions and then suppresses the interference to the uplink
communications, and thus, improves the uplink performance. The
proposed scheme is evaluated by computer simulation and the results
show that it can achieve better throughput performance.
Abstract: We present a non standard Euclidean vehicle
routing problem adding a level of clustering, and we revisit the use
of self-organizing maps as a tool which naturally handles such
problems. We present how they can be used as a main operator
into an evolutionary algorithm to address two conflicting
objectives of route length and distance from customers to bus stops
minimization and to deal with capacity constraints. We apply the
approach to a real-life case of combined clustering and vehicle
routing for the transportation of the 780 employees of an
enterprise. Basing upon a geographic information system we
discuss the influence of road infrastructures on the solutions
generated.
Abstract: The intelligent fuzzy input estimator is used to estimate
the input force of the rigid bar structural system in this study. The
fuzzy Kalman filter without the input term and the fuzzy weighting
recursive least square estimator are two main portions of this method.
The practicability and accuracy of the proposed method were verified
with numerical simulations from which the input forces of a rigid bar
structural system were estimated from the output responses. In order to
examine the accuracy of the proposed method, a rigid bar structural
system is subjected to periodic sinusoidal dynamic loading. The
excellent performance of this estimator is demonstrated by comparing
it with the use of difference weighting function and improper the
initial process noise covariance. The estimated results have a good
agreement with the true values in all cases tested.
Abstract: This paper presents dynamic voltage collapse prediction on an actual power system using support vector machines.
Dynamic voltage collapse prediction is first determined based on the PTSI calculated from information in dynamic simulation output. Simulations were carried out on a practical 87 bus test system by considering load increase as the contingency. The data collected from the time domain simulation is then used as input to the SVM in which support vector regression is used as a predictor to determine the
dynamic voltage collapse indices of the power system. To reduce training time and improve accuracy of the SVM, the Kernel function type and Kernel parameter are considered. To verify the
effectiveness of the proposed SVM method, its performance is compared with the multi layer perceptron neural network (MLPNN). Studies show that the SVM gives faster and more accurate results for dynamic voltage collapse prediction compared with the MLPNN.
Abstract: The aim of this contribution is to present a new
approach in modeling the electrical activity of the human heart. A
recurrent artificial neural network is being used in order to exhibit a
subset of the dynamics of the electrical behavior of the human heart.
The proposed model can also be used, when integrated, as a
diagnostic tool of the human heart system.
What makes this approach unique is the fact that every model is
being developed from physiological measurements of an individual.
This kind of approach is very difficult to apply successfully in many
modeling problems, because of the complexity and entropy of the
free variables describing the complex system. Differences between
the modeled variables and the variables of an individual, measured at
specific moments, can be used for diagnostic purposes. The sensor
fusion used in order to optimize the utilization of biomedical sensors
is another point that this paper focuses on. Sensor fusion has been
known for its advantages in applications such as control and
diagnostics of mechanical and chemical processes.
Abstract: Saffron (Crocus sativus) is cultivated as spices,
medicinal and aromatic plant species. At autumn season, heavy
rainfall can cause flooding stress and inhibits growth of saffron. Thus
this research was conducted to study the effect of silver ion (as an
ethylene inhibitor) on growth of saffron under flooding conditions.
The corms of saffron were soaked with one concentration of nano
silver (0, 40, 80 or 120 ppm) and then planting under flooding stress
or non flooding stress conditions. Results showed that number of
roots, root length, root fresh and dry weight, leaves fresh and dry
weight were reduced by 10 day flooding stress. Soaking saffron
corms with 40 or 80 ppm concentration of nano silver rewarded the
effect of flooding stress on the root number, by increasing it.
Furthermore, 40 ppm of nano silver increased root length in stress.
Nano silver 80 ppm in flooding stress, increased leaves dry weight.
Abstract: The purpose of this paper was to study motivation
factors affecting job performance effectiveness. This paper drew
upon data collected from an Internal Audit Staffs of Internal Audit
Line of Head Office of Krung Thai Public Company Limited.
Statistics used included frequency, percentage, mean and standard
deviation, t-test, and one-way ANOVA test. The finding revealed that
the majority of the respondents were female of 46 years of age and
over, married and live together, hold a bachelor degree, with an
average monthly income over 70,001 Baht. The majority of
respondents had over 15 years of work experience. They generally
had high working motivation as well as high job performance
effectiveness.
The hypotheses testing disclosed that employees with different
working status had different level of job performance effectiveness at
a 0.01 level of significance. Working motivation factors had an effect
on job performance in the same direction with high level. Individual
working motivation included working completion, reorganization,
working progression, working characteristic, opportunity,
responsibility, management policy, supervision, relationship with
their superior, relationship with co-worker, working position,
working stability, safety, privacy, working conditions, and payment.
All of these factors related to job performance effectiveness in the
same direction with medium level.
Abstract: Proteomics is one of the largest areas of research for
bioinformatics and medical science. An ambitious goal of proteomics
is to elucidate the structure, interactions and functions of all proteins
within cells and organisms. Predicting Protein-Protein Interaction
(PPI) is one of the crucial and decisive problems in current research.
Genomic data offer a great opportunity and at the same time a lot of
challenges for the identification of these interactions. Many methods
have already been proposed in this regard. In case of in-silico
identification, most of the methods require both positive and negative
examples of protein interaction and the perfection of these examples
are very much crucial for the final prediction accuracy. Positive
examples are relatively easy to obtain from well known databases. But
the generation of negative examples is not a trivial task. Current PPI
identification methods generate negative examples based on some
assumptions, which are likely to affect their prediction accuracy.
Hence, if more reliable negative examples are used, the PPI prediction
methods may achieve even more accuracy. Focusing on this issue, a
graph based negative example generation method is proposed, which
is simple and more accurate than the existing approaches. An
interaction graph of the protein sequences is created. The basic
assumption is that the longer the shortest path between two
protein-sequences in the interaction graph, the less is the possibility of
their interaction. A well established PPI detection algorithm is
employed with our negative examples and in most cases it increases
the accuracy more than 10% in comparison with the negative pair
selection method in that paper.
Abstract: In this paper, Optimum adaptive loading algorithms
are applied to multicarrier system with Space-Time Block Coding
(STBC) scheme associated with space-time processing based on
singular-value decomposition (SVD) of the channel matrix over
Rayleigh fading channels. SVD method has been employed in
MIMO-OFDM system in order to overcome subchannel interference.
Chaw-s and Compello-s algorithms have been implemented to obtain
a bit and power allocation for each subcarrier assuming instantaneous
channel knowledge. The adaptive loaded SVD-STBC scheme is
capable of providing both full-rate and full-diversity for any number
of transmit antennas. The effectiveness of these techniques has
demonstrated through the simulation of an Adaptive loaded SVDSTBC
system, and the comparison shown that the proposed
algorithms ensure better performance in the case of MIMO.
Abstract: To provide a better understanding of fair share policies supported by current production schedulers and their impact on scheduling performance, A relative fair share policy supported in four well-known production job schedulers is evaluated in this study. The experimental results show that fair share indeed reduces heavy-demand users from dominating the system resources. However, the detailed per-user performance analysis show that some types of users may suffer unfairness under fair share, possibly due to priority mechanisms used by the current production schedulers. These users typically are not heavy-demands users but they have mixture of jobs that do not spread out.
Abstract: Energy generated by the force of water in hydropower
can provide a more sustainable, non-polluting alternative to fossil
fuels, along with other renewable sources of energy, such as wind,
solar and tidal power, bio energy and geothermal energy. Small scale
hydroelectricity in Iran is well suited for “off-grid" rural electricity
applications, while other renewable energy sources, such as wind,
solar and biomass, can be beneficially used as fuel for pumping
groundwater for drinking and small scale irrigation in remote rural
areas or small villages. Small Hydro Power plants in Iran have very
low operating and maintenance costs because they consume no fossil
or nuclear fuel and do not involve high temperature processes. The
equipment is relatively simple to operate and maintain. Hydropower
equipment can adjust rapidly to load changes. The extended
equipment life provides significant economic advantages. Some
hydroelectric plants installed 100 years ago still operate reliably. The
Polkolo river is located on Karun basin at southwest of Iran. Situation
and conditions of Polkolo river are evaluated for construction of
small hydropower in this article. The topographical conditions and
the existence of permanent water from springs provide the suitability
to install hydroelectric power plants on the river Polkolo. The
cascade plant consists of 9 power plants connected with each other
and is having the total head as 1100m and discharge about 2.5cubic
meter per second. The annual production of energy is 105.5 million
kwh.
Abstract: The paper considers a novel modular and intrinsically safe redundant robotic system with biologically inspired actuators (pneumatic artificial muscles and rubber bellows actuators). Similarly to the biological systems, the stiffness of the internal parallel modules, representing 2 DOF joints in the serial robotic chains, is controlled by co-activation of opposing redundant actuator groups in the null-space of the module Jacobian, without influencing the actual robot position. The decoupled position/stiffness control allows the realization of variable joint stiffness according to different force-displacement relationships. The variable joint stiffness, as well as limited pneumatic muscle/bellows force ability, ensures internal system safety that is crucial for development of human-friendly robots intended for human-robot collaboration. The initial experiments with the system prototype demonstrate the capabilities of independently, simultaneously controlling both joint (Cartesian) motion and joint stiffness. The paper also presents the possible industrial applications of snake-like robots built using the new modules.