Abstract: Modern information and communication technologies
offer a variety of support options for the efficient handling of
customer relationships. CRM systems have been developed, which
are designed to support the processes in the areas of marketing, sales
and service. Along with technological progress, CRM systems are
constantly changing, i.e. the systems are continually enhanced by
new functions. However, not all functions are suitable for every
company because of different frameworks and business processes. In
this context the question arises whether or not CRM systems are
widely used in Austrian companies and which business processes are
most frequently supported by CRM systems. This paper aims to shed
light on the popularity of CRM systems in Austrian companies in
general and the use of different functions to support their daily
business. First of all, the paper provides a theoretical overview of the
structure of modern CRM systems and proposes a categorization of
currently available software functionality for collaborative,
operational and analytical CRM processes, which provides the
theoretical background for the empirical study. Apart from these
theoretical considerations, the paper presents the empirical results of
a field survey on the use of CRM systems in Austrian companies and
analyzes its findings.
Abstract: From a set of shifted, blurred, and decimated image , super-resolution image reconstruction can get a high-resolution image. So it has become an active research branch in the field of image restoration. In general, super-resolution image restoration is an ill-posed problem. Prior knowledge about the image can be combined to make the problem well-posed, which contributes to some regularization methods. In the regularization methods at present, however, regularization parameter was selected by experience in some cases and other techniques have too heavy computation cost for computing the parameter. In this paper, we construct a new super-resolution algorithm by transforming the solving of the System stem Є=An into the solving of the equations X+A*X-1A=I , and propose an inverse iterative method.
Abstract: With the exponential growth of networked system and
application such as eCommerce, the demand for effective internet
security is increasing. Cryptology is the science and study of systems
for secret communication. It consists of two complementary fields of
study: cryptography and cryptanalysis. The application of genetic
algorithms in the cryptanalysis of knapsack ciphers is suggested by
Spillman [7]. In order to improve the efficiency of genetic algorithm
attack on knapsack cipher, the previously published attack was
enhanced and re-implemented with variation of initial assumptions
and results are compared with Spillman results. The experimental
result of research indicates that the efficiency of genetic algorithm
attack on knapsack cipher can be improved with variation of initial
assumption.
Abstract: Hydrogen is an important chemical in many industries
and it is expected to become one of the major fuels for energy
generation in the future. Unfortunately, hydrogen does not exist in its
elemental form in nature and therefore has to be produced from
hydrocarbons, hydrogen-containing compounds or water.
Above its critical point (374.8oC and 22.1MPa), water has lower
density and viscosity, and a higher heat capacity than those of
ambient water. Mass transfer in supercritical water (SCW) is
enhanced due to its increased diffusivity and transport ability. The
reduced dielectric constant makes supercritical water a better solvent
for organic compounds and gases. Hence, due to the aforementioned
desirable properties, there is a growing interest toward studies
regarding the gasification of organic matter containing biomass or
model biomass solutions in supercritical water.
In this study, hydrogen and biofuel production by the catalytic
gasification of 2-Propanol in supercritical conditions of water was
investigated. Pt/Al2O3and Ni/Al2O3were the catalysts used in the
gasification reactions. All of the experiments were performed under a
constant pressure of 25MPa. The effects of five reaction temperatures
(400, 450, 500, 550 and 600°C) and five reaction times (10, 15, 20,
25 and 30 s) on the gasification yield and flammable component
content were investigated.
Abstract: This paper solves the environmental/ economic dispatch
power system problem using the Non-dominated Sorting Genetic
Algorithm-II (NSGA-II) and its hybrid with a Convergence Accelerator
Operator (CAO), called the NSGA-II/CAO. These multiobjective
evolutionary algorithms were applied to the standard IEEE 30-bus
six-generator test system. Several optimization runs were carried out
on different cases of problem complexity. Different quality measure
which compare the performance of the two solution techniques were
considered. The results demonstrated that the inclusion of the CAO
in the original NSGA-II improves its convergence while preserving
the diversity properties of the solution set.
Abstract: Irradiated material is a typical example of a complex
system with nonlinear coupling between its elements. During
irradiation the radiation damage is developed and this development
has bifurcations and qualitatively different kinds of behavior.
The accumulation of primary defects in irradiated crystals is
considered in frame work of nonlinear evolution of complex system.
The thermo-concentration nonlinear feedback is carried out as a
mechanism of self-oscillation development.
It is shown that there are two ways of the defect density evolution
under stationary irradiation. The first is the accumulation of defects;
defect density monotonically grows and tends to its stationary state
for some system parameters. Another way that takes place for
opportune parameters is the development of self-oscillations of the
defect density.
The stationary state, its stability and type are found. The
bifurcation values of parameters (environment temperature, defect
generation rate, etc.) are obtained. The frequency of the selfoscillation
and the conditions of their development is found and
rated. It is shown that defect density, heat fluxes and temperature
during self-oscillations can reach much higher values than the
expected steady-state values. It can lead to a change of typical
operation and an accident, e.g. for nuclear equipment.
Abstract: In this paper we have proposed a methodology to
develop an amperometric biosensor for the analysis of glucose
concentration using a simple microcontroller based data acquisition
system. The work involves the development of Detachable
Membrane Unit (enzyme based biomembrane) with immobilized
glucose oxidase on the membrane and interfacing the same to the
signal conditioning system. The current generated by the biosensor
for different glucose concentrations was signal conditioned, then
acquired and computed by a simple AT89C51-microcontroller. The
optimum operating parameters for the better performance were found
and reported. The detailed performance evaluation of the biosensor
has been carried out. The proposed microcontroller based biosensor
system has the sensitivity of 0.04V/g/dl, with a resolution of
50mg/dl. It has exhibited very good inter day stability observed up to
30 days. Comparing to the reference method such as HPLC, the
accuracy of the proposed biosensor system is well within ± 1.5%.
The system can be used for real time analysis of glucose
concentration in the field such as, food and fermentation and clinical
(In-Vitro) applications.
Abstract: Collaborative working environments for distance
education can be considered as a more generic form of contemporary
remote labs. At present, the majority of existing real laboratories are
not constructed to allow the involved participants to collaborate in
real time. To make this revolutionary learning environment possible
we must allow the different users to carry out an experiment
simultaneously. In recent times, multi-user environments are
successfully applied in many applications such as air traffic control
systems, team-oriented military systems, chat-text tools, multi-player
games etc. Thus, understanding the ideas and techniques behind these
systems could be of great importance in the contribution of ideas to
our e-learning environment for collaborative working. In this
investigation, collaborative working environments from theoretical
and practical perspectives are considered in order to build an
effective collaborative real laboratory, which allows two students or
more to conduct remote experiments at the same time as a team. In
order to achieve this goal, we have implemented distributed system
architecture, enabling students to obtain an automated help by either
a human tutor or a rule-based e-tutor.
Abstract: The emergence of blended learning has been
influenced by the rapid changes in Higher Education within the last
few years. However, there is a lack of studies that look into the future
of blended learning in the Saudi context. The most likely explanation
is that blended learning is relatively new and, with respect to learning
in general, under-researched. This study addresses this gap and
explores the views of lecturers and students towards the future of
blended learning in Saudi Arabia. This study was informed by the
interpretive paradigm that appears to be most appropriate to
understand and interpret the perceptions of students and instructors
towards a new learning environment. While globally there has been
considerable research on the perceptions of e-learning and blended
learning with its different models, there is plenty of space for further
research specifically in the Arab region, and in Saudi Arabia where
blended learning is now being introduced.
Abstract: When cars are released from the factory, strut noises are very small and therefore it is difficult to perceive them. As the use time and travel distance increase, however, strut noises get larger so as to cause users much uneasiness. The noises generated at the field include engine noises and flow noises and therefore it is difficult to clearly discern the noises generated from struts. This study developed a test method which can reproduce field strut noises in the lab. Using the newly developed noise evaluation test, this study analyzed the effects that insulator performance degradation and failure can have on car noises. The study also confirmed that the insulator durability test by the simple back-and-forth motion cannot completely reflect the state of the parts failure in the field. Based on this, the study also confirmed that field noises can be reproduced through a durability test that considers heat aging.
Abstract: As the Internet continues to grow at a rapid pace as
the primary medium for communications and commerce and as
telecommunication networks and systems continue to expand their
global reach, digital information has become the most popular and
important information resource and our dependence upon the
underlying cyber infrastructure has been increasing significantly.
Unfortunately, as our dependency has grown, so has the threat to the
cyber infrastructure from spammers, attackers and criminal
enterprises. In this paper, we propose a new machine learning based
network intrusion detection framework for cyber security. The
detection process of the framework consists of two stages: model
construction and intrusion detection. In the model construction stage,
a semi-supervised machine learning algorithm is applied to a
collected set of network audit data to generate a profile of normal
network behavior and in the intrusion detection stage, input network
events are analyzed and compared with the patterns gathered in the
profile, and some of them are then flagged as anomalies should these
events are sufficiently far from the expected normal behavior. The
proposed framework is particularly applicable to the situations where
there is only a small amount of labeled network training data
available, which is very typical in real world network environments.
Abstract: As the enormous amount of on-line text grows on the
World-Wide Web, the development of methods for automatically
summarizing this text becomes more important. The primary goal of
this research is to create an efficient tool that is able to summarize
large documents automatically. We propose an Evolving
connectionist System that is adaptive, incremental learning and
knowledge representation system that evolves its structure and
functionality. In this paper, we propose a novel approach for Part of
Speech disambiguation using a recurrent neural network, a paradigm
capable of dealing with sequential data. We observed that
connectionist approach to text summarization has a natural way of
learning grammatical structures through experience. Experimental
results show that our approach achieves acceptable performance.
Abstract: The creation of a sustainable future depends on the knowledge and involvement of the people, as well as an understanding of the consequences of individual actions. Construction industry has long been associated with the detrimental effects to our mother earth. In Malaysia, the government, professional bodies and private companies are beginning to take heed in the necessity to reduce this environmental problem without restraining the need for development. This paper focuses on the actions undertaken by the Malaysian government, non-government organizations and construction players in promoting sustainability in construction. To ensure that those concerted efforts are not only skin deep in its impact, a survey was conducted to investigate the awareness of the developers regarding this issue and whether those developers has absorb the concept of sustainable construction in their current practices. The survey revealed that although the developers are aware of the rising issues on sustainability, little efforts are generated from them in implementing it. More effort is necessary to boost this application and further stimulate actions and strategies towards a sustainable built environment.
Abstract: XML has become a popular standard for information exchange via web. Each XML document can be presented as a rooted, ordered, labeled tree. The Node label shows the exact position of a node in the original document. Region and Dewey encoding are two famous methods of labeling trees. In this paper, we propose a new insert friendly labeling method named IFDewey based on recently proposed scheme, called Extended Dewey. In Extended Dewey many labels must be modified when a new node is inserted into the XML tree. Our method eliminates this problem by reserving even numbers for future insertion. Numbers generated by Extended Dewey may be even or odd. IFDewey modifies Extended Dewey so that only odd numbers are generated and even numbers can then be used for a much easier insertion of nodes.
Abstract: Personal computers draw non-sinusoidal current
with odd harmonics more significantly. Power Quality of
distribution networks is severely affected due to the flow of these
generated harmonics during the operation of electronic loads. In
this paper, mathematical modeling of odd harmonics in current like
3rd, 5th, 7th and 9th influencing the power quality has been presented.
Live signals have been captured with the help of power quality
analyzer for analysis purpose. The interesting feature is that Total
Harmonic Distortion (THD) in current decreases with the increase
of nonlinear loads has been verified theoretically. The results
obtained using mathematical expressions have been compared with
the practical results and exciting results have been found.
Abstract: Simultaneous transient conduction and radiation heat
transfer with heat generation is investigated. Analysis is carried out
for both steady and unsteady situations. two-dimensional gray
cylindrical enclosure with an absorbing, emitting, and isotropically
scattering medium is considered. Enclosure boundaries are assumed
at specified temperatures. The heat generation rate is considered
uniform and constant throughout the medium. The lattice Boltzmann
method (LBM) was used to solve the energy equation of a transient
conduction-radiation heat transfer problem. The control volume finite
element method (CVFEM) was used to compute the radiative
information. To study the compatibility of the LBM for the energy
equation and the CVFEM for the radiative transfer equation, transient
conduction and radiation heat transfer problems in 2-D cylindrical
geometries were considered. In order to establish the suitability of the
LBM, the energy equation of the present problem was also solved
using the the finite difference method (FDM) of the computational
fluid dynamics. The CVFEM used in the radiative heat transfer was
employed to compute the radiative information required for the
solution of the energy equation using the LBM or the FDM (of the
CFD). To study the compatibility and suitability of the LBM for the
solution of energy equation and the CVFEM for the radiative
information, results were analyzed for the effects of various
parameters such as the boundary emissivity. The results of the LBMCVFEM
combination were found to be in excellent agreement with
the FDM-CVFEM combination. The number of iterations and the
steady state temperature in both of the combinations were found
comparable. Results are found for situations with and without heat
generation. Heat generation is found to have significant bearing on
temperature distribution.
Abstract: The weight constrained shortest path problem
(WCSPP) is one of most several known basic problems in
combinatorial optimization. Because of its importance in many areas
of applications such as computer science, engineering and operations
research, many researchers have extensively studied the WCSPP.
This paper mainly concentrates on the reduction of total search space
for finding WCSP using some existing Genetic Algorithm (GA). For
this purpose, some controlled schemes of genetic operators are
adopted on list chromosome representation. This approach gives a
near optimum solution with smaller elapsed generation than classical
GA technique. From further analysis on the matter, a new
generalized schema theorem is also developed from the philosophy
of Holland-s theorem.
Abstract: Tofurther advance research on immune-related genes
from T. molitor, we constructed acDNA library and analyzed
expressed sequence taq (EST) sequences from 1,056 clones. After
removing vector sequence and quality checkingthrough thePhred
program (trim_alt 0.05 (P-score>20), 1039 sequences were generated.
The average length of insert was 792 bp. In addition, we identified 162
clusters, 167 contigs and 391 contigs after clustering and assembling
process using a TGICL package. EST sequences were searchedagainst
NCBI nr database by local BLAST (blastx, E
Abstract: This work presents the highly accurate numerical calculation
of the natural frequencies for functionally graded beams with
simply supported boundary conditions. The Timoshenko first order
shear deformation beam theory and the higher order shear deformation
beam theory of Reddy have been applied to the functionally
graded beams analysis. The material property gradient is assumed
to be in the thickness direction. The Hamilton-s principle is utilized
to obtain the dynamic equations of functionally graded beams. The
influences of the volume fraction index and thickness-to-length ratio
on the fundamental frequencies are discussed. Comparison of the
numerical results for the homogeneous beam with Euler-Bernoulli
beam theory results show that the derived model is satisfactory.
Abstract: In this paper, investigation of subsynchronous
resonance (SSR) characteristics of a hybrid series compensated
system and the design of voltage controller for three level 24-pulse
Voltage Source Converter based Static Synchronous Series
Compensator (SSSC) is presented. Hybrid compensation consists of
series fixed capacitor and SSSC which is a active series FACTS
controller. The design of voltage controller for SSSC is based on
damping torque analysis, and Genetic Algorithm (GA) is adopted for
tuning the controller parameters. The SSR Characteristics of SSSC
with constant reactive voltage control modes has been investigated.
The results show that the constant reactive voltage control of SSSC
has the effect of reducing the electrical resonance frequency, which
detunes the SSR.The analysis of SSR with SSSC is carried out based
on frequency domain method, eigenvalue analysis and transient
simulation. While the eigenvalue and damping torque analysis are
based on D-Q model of SSSC, the transient simulation considers both
D-Q and detailed three phase nonlinear system model using
switching functions.