Abstract: This paper develops and investigates a framework for
the assessment of customer involvement in the service design process
of result oriented product-service systems in order to improve the
service offering in a business-to-business (B2B) context. The
framework comprises five main criteria and fifteen sub-criteria that
contribute to customer involvement in a hierarchy using a maturity
grid to highlight the strengths and weaknesses for each criterion. To
develop the customer involvement framework, an extensive literature
review related to service design, result oriented product-service
system (PSS) and customer involvement in service design was
carried out. Key factors that significantly influence customer
involvement from industry and literature were identified to develop
the framework. A major contribution of the developed framework
includes a hierarchy of appropriate criteria for assessing customer
involvement in the service design process within results oriented
PSS; the definition of four maturity levels which are suitable to
describe the whole spectrum of customer involvement in the service
design process; and finally, The paper concludes by enabling service
providers to: take proactive decisions; screen and evaluate new
services; improve perceived service quality; and provide barriers
against imitation.
Abstract: A large amount of software products offer a wide
range and number of features. This is called featuritis or creeping
featurism and tends to rise with each release of the product. Feautiris
often adds unnecessary complexity to software, leading to longer
learning curves and overall confusing the users and degrading their
experience. We take a look to a new design approach tendency that
has been coming up, the so-called “What You Get is What You
Need” concept that argues that products should be very focused,
simple and with minimalistic interfaces in order to help users conduct
their tasks in distraction-free ambiences. This isn’t as simple to
implement as it might sound and the developers need to cut down
features. Our contribution illustrates and evaluates this design method
through a novel distraction-free diagramming tool named Delineato
Pro for Mac OS X in which the user is confronted with an empty
canvas when launching the software and where tools only show up
when really needed.
Abstract: Barley (Hordeum vulgare L.), vetch (Vicia villosa),
and grass pea (Lathyrus sativus L.) monocultures as well as mixtures
of barley with each of the above legumes, in three seeding ratios (i.e.,
barley: legume 75:25, 50:50 and 25:75, based on seed numbers) were
used to investigated forage yield and competition indices. The results
showed that intercropping reduced the dry matter yield of the three
component plants, compared with their respective monocrops. The
greatest value of total dry matter yield was obtained from barley25-
grasspea75 (5.44 t ha-1) mixture, followed by grass pea sole crop (4.99
t ha-1). The total actual yield loss (AYL) values were positive and
greater than 0 in all mixtures, indicating an advantage from
intercropping over sole crops. Intercropped barley had a higher
relative crowding coefficient (K=1.64) than intercropped legumes
(K=1.20), indicating that barley was more competitive than legumes
in mixtures. Furthermore, grass pea was more competitive than vetch
in mixtures with barley. The highest land equivalent ratio (LER),
system productivity index (SPI) and monetary advantage index
(MAI) were obtained when barley was mixed at a rate of 25% with
75% seed rate of grass pea. It is concluded that intercropping of
barley with grass pea has a good potential to improve the
performance of forage with high land-use efficiency.
Abstract: Steel slag is a by-product of the steel industry and can
be used potentially as aggregate in the asphalt mixture. This study
evaluates the use of Steel Slag Aggregates (SSA) as a substitute for
natural aggregates in the production of hot mix asphalt (HMA) for
road construction. Based on intensive laboratory testing program, the
characteristic properties of SSA were assessed to determine its
suitability to be used in HMA. Four different percentages (0, 50, 75,
and 100%) of SSA were used, and the proposed mix designs for
HMA were conducted in accordance with Marshall mix design. The
experiment results revealed that the addition of SSA has a significant
improvement on the properties of HMA. An increase in density and
stability and a reduction in flow and air voids values were clearly
observed in specimens prepared with 100% SSA. It is concluded that
the steel slag can be considered reasonable alternative source of
aggregate for concrete asphalt mixture production.
Abstract: High frequency automotive interior noise above 500
Hz considerably affects automotive passenger comfort. To reduce this
noise, sound insulation material is often laminated on body panels or
interior trim panels. For a more effective noise reduction, the sound
reduction properties of this laminated structure need to be estimated.
We have developed a new calculate tool that can roughly calculate the
sound absorption and insulation properties of laminate structure and
handy for designers. In this report, the outline of this tool and an
analysis example applied to floor mat are introduced.
Abstract: Determination of genetic variation is useful for plant
breeding and hence production of more efficient plant species under
different conditions, like drought stress. In this study a sample of 28
recombinant inbred lines (RILs) of wheat developed from the cross of
Norstar and Zagross varieties, together with their parents, were
evaluated for two years (2010-2012) under normal and water stress
conditions using split plot design with three replications. Main plots
included two irrigation treatments of 70 and 140 mm evaporation
from Class A pan and sub-plots consisted of 30 genotypes. The effect
of genotypes and interaction of genotypes with years and water
regimes were significant for all characters. Significant genotypic
effect implies the existence of genetic variation among the lines
under study. Heritability estimates were high for 1000 grain weight
(0.87). Biomass and grain yield showed the lowest heritability values
(0.42 and 0.50, respectively). Highest genotypic and phenotypic
coefficients of variation (GCV and PCV) belonged to harvest index.
Moderate genetic advance for most of the traits suggested the
feasibility of selection among the RILs under investigation. Some
RILs were higher yielding than either parent at both environments.
Abstract: The possibility of application the dietary fibers in
production of crackers was observed in this work, as well as their
influence on rheological and textural properties on the dough for
crackers and influence on sensory properties of obtained crackers.
Three different dietary fibers, oat, potato and pea fibers, replaced
10% of wheat flour. Long fermentation process and baking test
method were used for crackers production. The changes of dough for
crackers were observed by rheological methods of determination the
viscoelastic dough properties and by textural measurements. Sensory
quality of obtained crackers was described using quantity descriptive
method (QDA) by trained members of descriptive panel. Additional
analysis of crackers surface was performed by videometer. Based on
rheological determination, viscoelastic properties of dough for
crackers were reduced by application of dietary fibers. Manipulation
of dough with 10% of potato fiber was disabled, thus the recipe
modification included increase in water content at 35%. Dough
compliance to constant stress for samples with dietary fibers
decreased, due to more rigid and stiffer dough consistency compared
to control sample. Also, hardness of dough for these samples
increased and dough extensibility decreased. Sensory properties of
final products, crackers, were reduced compared to control sample.
Application of dietary fibers affected mostly hardness, structure and
crispness of the crackers. Observed crackers were low marked for
flavor and taste, due to influence of fibers specific aroma. The sample
with 10% of potato fibers and increased water content was the most
adaptable to applied stresses and to production process. Also this
sample was close to control sample without dietary fibers by
evaluation of sensory properties and by results of videometer method.
Abstract: In this paper, a new SMC (Sliding Mode Control)
method with MP (Model Predictive Control) integral action for the
slip suppression of EV (Electric Vehicle) under braking is proposed.
The proposed method introduce the integral term with standard SMC
gain , where the integral gain is optimized for each control period by
the MPC algorithms. The aim of this method is to improve the safety
and the stability of EVs under braking by controlling the wheel slip
ratio. There also include numerical simulation results to demonstrate
the effectiveness of the method.
Abstract: Main objective of this paper is to establish a link
between inertial forces of the bearings used in construction of wind
power plant and its behavior. Using bearings with lower inertial
forces has the immediate effect of decreasing inertia rotor system,
with significant results in increased energy efficiency, due to
decreased friction forces between rollers and raceways. The F.E.M.
analysis shows the appearance of uniform contact stress at the ends of
the rollers, demonstrated the necessity of production of low mass
bearings. Favorable results are expected in the economic field, by
reducing material consumption and by increasing the durability of
bearings. Using low mass bearings with hollow rollers instead of
solid rollers has an impact on working temperature, on vibrations and
noise which decrease. Implementation of types of hollow rollers of
cylindrical tubular type, instead of expensive rollers with logarithmic
profile, will bring significant inertial forces decrease with large
benefits in behavior of wind power plant.
Abstract: In addition to the advantages of light weight, resistant
corrosion and ease of processing, aluminum is also applied to the
long-span spatial structures. However, the elastic modulus of
aluminum is lower than that of the steel. This paper combines the
high performance aluminum honeycomb panel with the aluminum
latticed shell, forming a new panel-and-rod composite shell structure.
Through comparative analysis between the static and dynamic
performance, the conclusion that the structure of composite shell is
noticeably superior to the structure combined before.
Abstract: Effects of nicotine on pre-partum body weight and
preimplantation embryonic development has been reported
previously. Present study was conducted to determine the effects of
annatto (Bixa orellana)-derived delta-tocotrienol (TCT) (with
presence of 10% gamma-TCT isomer) on the nicotine-induced
reduction in body weight and 8-cell embryonic growth in mice.
Twenty-four 6-8 weeks old (23-25g) female balb/c mice were
randomly divided into four groups (G1-G4; n=6). Those groups were
subjected to the following treatments for 7 consecutive days: G1
(control) were gavaged with 0.1 ml tocopherol stripped corn oil. G2
was subcutaneously (s.c.) injected with 3 mg/kg/day of nicotine. G3
received concurrent treatment of nicotine (3 mg/kg/day) and 60
mg/kg/day of δ-TCT mixture (contains 90% delta & 10% gamma
isomers) and G4 was given 60 mg/kg/day of δ-TCT mixture alone.
Body weights were recorded daily during the treatment. On Day 8,
females were superovulated with 5 IU Pregnant Mare’s Serum
Gonadotropin (PMSG) for 48 hours followed with 5 IU human
Chorionic Gonadotropin (hCG) before mated with males at the ratio
of 1:1. Females were sacrificed by cervical dislocation for embryo
collection 48 hours post-coitum. Collected embryos were cultured in
vitro. Results showed that throughout Day 1 to Day 7, the body
weight of nicotine treated group (G2) was significantly lower
(p
Abstract: Industries produce millions of cubic meters of effluent
every year and the wastewater produced may be released into the
surrounding water bodies, treated on-site or at municipal treatment
plants. The determination of organic matter in the wastewater
generated is very important to avoid any negative effect on the
aquatic ecosystem. The scope of the present work is to assess the
physicochemical composition of the wastewater produced from one
of the brewery industry in South Africa. This is to estimate the
environmental impact of its discharge into the receiving water bodies
or the municipal treatment plant. The parameters monitored for the
quantitative analysis of brewery wastewater include biological
oxygen demand (BOD5), chemical oxygen demand (COD), total
suspended solids, volatile suspended solids, ammonia, total oxidized
nitrogen, nitrate, nitrite, phosphorus and alkalinity content. In
average, the COD concentration of the brewery effluent was 5340.97
mg/l with average pH values of 4.0 to 6.7. The BOD5 and the solids
content of the wastewater from the brewery industry were high. This
means that the effluent is very rich in organic content and its
discharge into the water bodies or the municipal treatment plant could
cause environmental pollution or damage the treatment plant. In
addition, there were variations in the wastewater composition
throughout the monitoring period. This might be as a result of
different activities that take place during the production process, as
well as the effects of peak period of beer production on the water
usage.
Abstract: Different terms of the Statistical Process Control (SPC)
has sketch in the fuzzy environment. However, Measurement System
Analysis (MSA), as a main branch of the SPC, is rarely investigated
in fuzzy area. This procedure assesses the suitability of the data to be
used in later stages or decisions of the SPC. Therefore, this research
focuses on some important measures of MSA and through a new
method introduces the measures in fuzzy environment. In this
method, which works based on Buckley approach, imprecision and
vagueness nature of the real world measurement are considered
simultaneously. To do so, fuzzy version of the gauge capability (Cg
and Cgk) are introduced. The method is also explained through
example clearly.
Abstract: The phytotoxicity of heavy metals can be expressed
on roots and visible part of plants and is characterized by molecular
and metabolic answers at various levels of organization of the whole
plant. The present study was undertaken on two varieties of broad
bean Vicia faba (Sidi Aïch and Super Aguadulce). The device was
mounted on a substrate prepared by mixing sand, soil and compost,
the substrate was artificially contaminated with three doses of lead
nitrate [Pb(NO3)2] 0, 500 and 1000 ppm. Our objective is to follow
the behavior of plant opposite the stress by evaluating the
physiological parameters. The results reveal a reduction in the
parameters of the productivity (chlorophyll and proteins production)
with an increase in the osmoregulators (soluble sugars and
proline).These results show that the production of broad bean is
strongly modified by the disturbance of its internal physiology under
lead exposure.
Abstract: Structure-borne noise is an important aspect of
offshore platform sound field. It can be generated either directly by
vibrating machineries induced mechanical force, indirectly by the
excitation of structure or excitation by incident airborne noise.
Therefore, limiting of the transmission of vibration energy
throughout the offshore platform is the key to control the structureborne
noise. This is usually done by introducing damping treatment
to the steel structures. Two types of damping treatment using onboard
are presented. By conducting a Statistical Energy Analysis
(SEA) simulation on a jack-up rig, the noise level in the source room,
the neighboring rooms, and remote living quarter cabins are
compared before and after the damping treatments been applied. The
results demonstrated that, in the source neighboring room and living
quarter area, there is a significant noise reduction with the damping
treatment applied, whereas in the source room where air-borne sound
predominates that of structure-borne sound, the impact is not
obvious. The conclusion on effective damping treatment in the
offshore platform is made which enable acoustic professionals to
implement noise control during the design stage for offshore crews’
hearing protection and habitant comfortability.
Abstract: The composite flour blend consisting of corn, pearl
millet, black gram and wheat bran in the ratio of 80:5:10:5 was taken
to prepare the extruded product and their effect on physical properties
of extrudate was studied. The extrusion process was conducted in
laboratory by using twin screw extruder. The physical characteristics
evaluated include lateral expansion, bulk density, water absorption
index, water solubility index, and rehydration ratio and moisture
retention. The Central Composite Rotatable Design (CCRD) was
used to decide the level of processing variables i.e. feed moisture
content (%), screw speed (rpm), and barrel temperature (oC) for the
experiment. The data obtained after extrusion process were analyzed
by using response surface methodology. A second order polynomial
model for the dependent variables was established to fit the
experimental data. The numerical optimization studies resulted in
127°C of barrel temperature, 246 rpm of screw speed, and 14.5% of
feed moisture as optimum variables to produce acceptable extruded
product. The responses predicted by the software for the optimum
process condition resulted in lateral expansion 126%, bulk density
0.28 g/cm3, water absorption index 4.10 g/g, water solubility index
39.90%, rehydration ratio 544% and moisture retention 11.90% with
75% desirability.
Abstract: Efficient use of energy, the increase in demand of
energy and also with the reduction of natural energy sources, has
improved its importance in recent years. Most of the losses in the
system from electricity produced until the point of consumption is
mostly composed by the energy distribution system. In this study,
analysis of the resulting loss in power distribution transformer and
distribution power cable is realized which are most of the losses in
the distribution system. Transformer losses in the real distribution
system are analyzed by CYME Power Engineering Software
program. These losses are disclosed for different voltage levels and
different loading conditions.
Abstract: The recent interest in alternative and renewable
energy systems results in increased installed capacity ratio of such
systems in total energy production of the world. Specifically, Wind
Energy Conversion Systems (WECS) draw significant attention
among possible alternative energy options, recently. On the contrary
of the positive points of penetrating WECS in all over the world in
terms of environment protection, energy independence of the
countries, etc., there are significant problems to be solved for the grid
connection of large scale WECS. The reactive power regulation,
voltage variation suppression, etc. can be presented as major issues to
be considered in this regard. Thus, this paper evaluates the
application of a Static VAr Compensator (SVC) unit for the reactive
power regulation and operation continuity of WECS during a fault
condition. The system is modeled employing the IEEE 13 node test
system. Thus, it is possible to evaluate the system performance with
an overall grid simulation model close to real grid systems. The
overall simulation model is developed in
MATLAB/Simulink/SimPowerSystems® environments and the
obtained results effectively match the target of the provided study.
Abstract: Coal tar is a liquid by-product of coal pyrolysis
processes. This liquid oil mixture contains various kinds of useful
compounds such as benzoic aromatic compounds and phenolic
compounds. These compounds are widely used as raw material for
insecticides, dyes, medicines, perfumes, coloring matters, and many
others. The coal tar was collected by pyrolysis process of coal
obtained from PT Kaltim Prima Coal and Arutmin-Kalimantan. The
experiments typically occurred at the atmospheric pressure in a
laboratory furnace at temperatures ranging from 300 to 550oC with a
heating rate of 10oC/min and a holding time of 1 hour at the pyrolysis
temperature. The Gas Chromatography-Mass Spectroscopy (GC-MS)
was used to analyze the coal tar components. The obtained coal tar
has the viscosity of 3.12 cp, the density of 2.78 g/cm3, the calorific
value of 11,048.44 cal/g, and the molecular weight of 222.67. The
analysis result showed that the coal tar contained more than 78
chemical compounds such as benzene, cresol, phenol, xylene,
naphtalene, etc. The total phenolic compounds contained in coal tar
are 33.25% (PT KPC) and 17.58% (Arutmin-Kalimantan). The total
naphtalene compounds contained in coal tar is 14.15% (PT KPC) and
17.13% (Arutmin-Kalimantan).
Abstract: The spindle system is one of the most important
components of machine tool. The dynamic properties of the spindle
affect the machining productivity and quality of the work pieces.
Thus, it is important and necessary to determine its dynamic
characteristics of spindles in the design and development in order to
avoid forced resonance. The finite element method (FEM) has been
adopted in order to obtain the dynamic behavior of spindle system.
For this reason, obtaining the Campbell diagrams and determining the
critical speeds are very useful to evaluate the spindle system
dynamics. The unbalance response of the system to the center of
mass unbalance at the cutting tool is also calculated to investigate the
dynamic behavior. In this paper, we used an ANSYS Parametric
Design Language (APDL) program which based on finite element
method has been implemented to make the full dynamic analysis and
evaluation of the results. Results show that the calculated critical
speeds are far from the operating speed range of the spindle, thus, the
spindle would not experience resonance, and the maximum
unbalance response at operating speed is still with acceptable limit.
ANSYS Parametric Design Language (APDL) can be used by spindle
designer as tools in order to increase the product quality, reducing
cost, and time consuming in the design and development stages.