Abstract: The process of human resources management in the structures of corporate groups demonstrates certain specificity, resulting from the division of decision-making and executive competencies, which occurs within these structures between a parent company and its subsidiaries. The subprocess of employee assessment is considered crucial, since it provides information for the implementation of personnel function. The empirical studies conducted in corporate groups, within which at least one company is located in Poland, confirmed the critical significance of employee assessment systems in the process of human resources management in corporate groups. Parent companies, most often, retain their decision-making authority within the framework of the discussed process and introduce uniform employee assessment and personnel controlling systems to subsidiary companies. However, the instruments for employee assessment applied in corporate groups do not present such specificity.
Abstract: At the Savonia University of Applied Sciences (UAS),
curriculum and studies have been improved by applying an Open
Innovation Space approach (OIS). It is based on multidisciplinary
action learning. The key elements of OIS-ideology are work-life
orientation, and student-centric communal learning. In this approach,
every participant can learn from each other and innovations will be
created. In this social innovation educational approach, all practices
are carried out in close collaboration with enterprises in real-life
settings, not in classrooms. As an example, in this paper, Savonia
UAS’s Future Food RDI hub (FF) shows how OIS practices are
implemented by providing food product development and consumer
research services for enterprises in close collaboration with
academicians, students and consumers. In particular one example of
OIS experimentation in the field is provided by a consumer research
carried out utilizing verbal analysis protocol combined with audiovisual
observation (VAP-WAVO). In this case, all co-learners were
acting together in supermarket settings to collect the relevant data for
a product development and the marketing department of a company.
The company benefitted from the results obtained, students were
more satisfied with their studies, educators and academicians were
able to obtain good evidence for further collaboration as well as
renewing curriculum contents based on the requirements of working
life. In addition, society will benefit over time as young university
adults find careers more easily through their OIS related food science
studies. Also this knowledge interaction model re-news education
practices and brings working-life closer to educational research
institutes.
Abstract: The present study aims to explore the effect of
computerization on marketing performance in Snowa Company. In
other words, this study intends to respond to this question that
whether or not, is there any relationship between utilization of
computerization in marketing activities and marketing performance?
The statistical population included 60 marketing managers of Snowa
Company. In order to test the research hypotheses, Pearson
correlation coefficient was employed. The reliability was equal to
96.8%. In this study, computerization was the independent variable
and marketing performance was the dependent variable with
characteristics of market share, improving the competitive position,
and sales volume. The results of testing the hypotheses revealed that
there is a significant relationship between utilization of
computerization and market share, sales volume and improving the
competitive position.
Abstract: Information technology has been gaining more and
more space whether in industry, commerce or even for personal use,
but the misuse of it brings harm to the environment and human health
as a result. Contribute to the sustainability of the planet is to
compensate the environment, all or part of what withdraws it. The
green computing also came to propose practical for use in IT in an
environmentally correct way in aid of strategic management and
communication. This work focuses on showing how a mobile
application can help businesses reduce costs and reduced
environmental impacts caused by its processes, through a case study
of a public company in Brazil.
Abstract: Customer’ needs, quality, and value creation while
reducing costs through supply chain management provides challenges
and opportunities for companies and researchers. In the light of these
challenges, modern ideas must contribute to counter these challenges
and exploit opportunities. Therefore, this paper discusses the impact
of the quality cost on revenue sharing as a most important incentive
to configure business networks. This paper develops the quality cost approach to align with the
modern era. It develops a model to measure quality costs which
might enable firms to manage revenue sharing in a supply chain. The
developed model includes five categories; besides the well-known
four categories (namely prevention costs, appraisal costs, internal
failure costs, and external failure costs), a new category has been
developed in this research as a new vision of the relationship between
quality costs and innovations in industry. This new category is
Recycle Cost. This paper also examines whether such quality costs in
supply chains influence the revenue sharing between partners. Using the author's quality cost model, the relationship between
quality costs and revenue sharing among partners is examined using a
case study in an Egyptian manufacturing company which is a part of
a supply chain. This paper argues that the revenue-sharing proportion
allocated to supplier increases as the recycle cost of supplier
increases, and the revenue-sharing proportion allocated to
manufacturer increases as the prevention and appraisal costs increase,
as well as the failure costs, the recycle costs of manufacturer, and the
recycle costs of suppliers decrease. However, the results present
surprising findings. The purposes of this study are developing quality cost approach
and understanding the relationships between quality costs and
revenue sharing in supply chains. Therefore, the present study
contributes to theory and practice by explaining how the cost of
recycling can be combined in quality cost model to better
understanding the revenue sharing among partners in supply chains.
Abstract: Recently, Job Recommender Systems have gained
much attention in industries since they solve the problem of
information overload on the recruiting website. Therefore, we
proposed Extended Personalized Job System that has the capability of
providing the appropriate jobs for job seeker and recommending
some suitable information for them using Data Mining Techniques
and Dynamic User Profile. On the other hands, company can also
interact to the system for publishing and updating job information.
This system have emerged and supported various platforms such as
web application and android mobile application. In this paper, User
profiles, Implicit User Action, User Feedback, and Clustering
Techniques in WEKA libraries were applied and implemented. In
additions, open source tools like Yii Web Application Framework,
Bootstrap Front End Framework and Android Mobile Technology
were also applied.
Abstract: Agricultural machinery industry plays an important
role in the industrial development especially the production industry
of the country. There has been continuing development responding to
the higher demand of the production. However, the problem in
agricultural machinery production still exists. Thus, the purpose of
this research is to investigate problems on fundamental factors of
industry based on the entrepreneurs’ point of view. The focus was on
the small and medium size industry receiving factory license type
number 0660 from the Department of Industrial Works. The
investigation was on the comparison between the management of the
small and medium size agricultural industry in 3 provinces in the
central region of Thailand. Population in this study consisted of 189
company managers or managing directors, of which 101 were from
the small size and 88 were from the medium size industry. The data
were analyzed to find percentage, arithmetic mean, and standard
deviation with independent sample T-test at the statistical
significance .05. The results showed that the small and medium size
agricultural machinery manufacturers in the central region of
Thailand reported high problems in every aspect. When compared the
problems on basic factors in running the business, it was found that
there was no statistically difference at .05 in managing of the small
and medium size agricultural machinery manufacturers. However,
there was a statistically significant difference between the small and
medium size agricultural machinery manufacturers on the aspect of
policy and services of the government. The problems reported by the
small and medium size agricultural machinery manufacturers were
the services on public tap water and the problem on politic and
stability of the country.
Abstract: Ensuring of continuity of business is basic strategy of
every company. Continuity of organization activities includes
comprehensive procedures that help in solving unexpected situations
of natural and anthropogenic character (for example flood, blaze,
economic situations). Planning of continuity operations is a process
that helps identify critical processes and implement plans for the
security and recovery of key processes. The aim of this article is to
demonstrate application of system approach to managing business
continuity called business continuity management systems in military
issues. This article describes the life cycle of business continuity
management which is based on the established cycle PDCA (Plan-
Do-Check-Act). After this is carried out by activities which are
making by University of Defence during activation of forces and
means of the integrated rescue system in case of emergencies -
accidents at a nuclear power plant in Czech Republic. Activities of
various stages of deployment earmarked forces and resources are
managed and evaluated by using MCMS application (Military
Continuity Management System).
Abstract: Over the past few decades, manufacturing has evolved
from a more labor-intensive set of mechanical processes to a
sophisticated set of information based technology processes. With the
existence of various advanced manufacturing technologies (AMTs),
more and more functions or jobs are performed by these machines
instead of human labour. This study was undertaken in order to
research the extent of AMTs adoption in manufacturing companies in
Kenya. In order to investigate a survey was conducted via
questionnaires that were sent to 183 selected AMT manufacturing
companies in Kenya. 92 companies responded positively. All the
surveyed companies were found to have a measure of investment in
at least two of the 14 types of AMTs investigated. In general the
company surveyed showed that the level of AMT adoption in Kenya
is very low with investments levels at a mean of 2.057 and
integration levels at a mean of 1.639 in a scale of 1-5.
Abstract: This research aimed to investigate the relationship
between attitude towards marketing mix, brand image and consumer
behavior of the passengers of low-cost airlines service. This study
employed by quantitative research and the questionnaire was used to
collect the data from 400 sampled of the passengers who have ever
used the low-cost airline services based in Bangkok, Thailand. The
descriptive statistics and Pearson’s correlation analysis were used to
analyze data. The research results revealed that the attitude of the marketing mix
of the low-cost airline services including product, price, place,
promotion and process had related to the consumer behavior on the
aspects of duration of service and frequency of service. While, the
brand image of the low cost airline including the characteristics of
organization, service quality and company identity had related to the
consumer behavior on duration of service, frequency of service and
cost of service at the significant statistically acceptable levels.
Abstract: Selling has changed. Selling has taken on aspects of
relationship marketing and sales force play a critical role in
developing long-term relationships between buyers and sellers which
is seen to serve the company’s targets and create success for a long
run. The purpose of this study was to examine what really matters in
buyer-seller encounters and determine what expectations business
buyers have. We studied 17 business buyers by a qualitative
interview. We found that buyers appreciate encounters where the
salesperson face the buyer as a way he or she is as a person, map the
real needs to improve buyers’ business and build up cooperation for
long-term relationship. This study show that personality matters are a
key elements when satisfying business buyers’ expectations.
Abstract: The rapid development technology and widespread
Internet make business environment changing a lot. In order to stand in
the global market and to keep subsistence, “changing” is unspoken
rule for the company’s survival. The purpose of this paper is building
up change model by using SWOT, strategy map, KPI and change
management theory. The research findings indicate that the company
needs to deal with employee’s resistance emotion firstly before
building up change model. The ways of providing performance
appraisal reward, consulting and counseling mechanisms that will
great help to achieve reducing staff negative emotions and motivate
staff’s efficiencies also. To revise strategy map, modify corporate
culture, and improve internal operational processes which is based on
change model. Through the change model, the increasing growth rate
of net income helps company to achieve the goals and be a leading
brand of precision machinery industry.
Abstract: Given the increase in the number of e-commerce sites,
the number of competitors has become very important. This means
that companies have to take appropriate decisions in order to meet the
expectations of their customers and satisfy their needs. In this paper,
we present a case study of applying LRFM (length, recency,
frequency and monetary) model and clustering techniques in the
sector of electronic commerce with a view to evaluating customers’
values of the Moroccan e-commerce websites and then developing
effective marketing strategies. To achieve these objectives, we adopt
LRFM model by applying a two-stage clustering method. In the first
stage, the self-organizing maps method is used to determine the best
number of clusters and the initial centroid. In the second stage, kmeans
method is applied to segment 730 customers into nine clusters
according to their L, R, F and M values. The results show that the
cluster 6 is the most important cluster because the average values of
L, R, F and M are higher than the overall average value. In addition,
this study has considered another variable that describes the mode of
payment used by customers to improve and strengthen clusters’
analysis. The clusters’ analysis demonstrates that the payment method is
one of the key indicators of a new index which allows to assess the
level of customers’ confidence in the company's Website.
Abstract: Highly developed technology and highly competitive
global market highlight the important role of competitive advantages
and operation performances in sustainable company operation.
Activity-Based Costing (ABC) provides accurate operation cost and
operation performance information. Rich literatures provide relevant
research with cases study on Activity-Based Costing application, but
the research on cause relationship between key success factors and its
specific outcome, such as profitability or share market are few. These
relationships provide the ways to handle the key success factors to
achieve the specific outcomes for ensuring to promote the competitive
advantages and operation performances. The main purposes of this
research are exploring the key success paths by Key Success Paths
approach which will lead the ways to apply Activity-Base Costing.
The Key Success Paths is the innovative method which is exploring
the cause relationships and explaining what are the effects of key
success factors to specific outcomes of Activity-Based Costing
implementation. The cause relationships between key success factors
and successful specific outcomes are Key Success Paths (KSPs). KSPs
are the guidelines to lead the cost management strategies to achieve the
goals of competitive advantages and operation performances. The
research findings indicate that good management system design may
affect the well outcomes of Activity-Based Costing application and
achieve to outstanding competitive advantage, operating performance
and profitability as well by KSPs exploration.
Abstract: At a global level, water stewardship, water stress and
water security are crucial factors in tourism planning and
development considerations. Challenges associated with water is of
particular concern to the Maldives as there is limited availability of
freshwater, high dependency on desalinated water, and high unit cost
associated with desalinating water. While the Maldives is promoted
as an example of sustainable tourism, a key sustainability challenge
facing tourism dependent communities is the efficient use and
management of available water resources. A water crisis event in the
capital island of Maldives highlighted how precarious water related
issues are in this tourism dependent destination. Applying
netnography, the focus of this working paper is to present community
perceptions of how government policies addressed Malé Water and
Sewerage Company (MWSC) water crisis event.
Abstract: The paper is focused to the evaluation railway tracks
in the Slovakia by using Multi-Criteria method. Evaluation of railway
tracks has important impacts for the assessment of investment in
technical equipment. Evaluation of railway tracks also has an
important impact for the allocation of marshalling yards. Marshalling
yards are in transport model as centers for the operation assigned
catchment area. This model is one of the effective ways to meet the
development strategy of the European Community's railways. By
applying this model in practice, a transport company can guarantee a
higher quality of service and then expect an increase in performance.
The model is also applicable to other rail networks. This model
supplements a theoretical problem of train formation problem of new
ways of looking at evaluation of factors affecting the organization of
wagon flows.
Abstract: The article includes the results and conclusions from
empirical researches that had been done. The research focuses on the
impact of investments made in small and medium-sized enterprises
financed from EU funds on the competitiveness of these companies.
The researches includes financial results in sales revenue and net
income, expenses, and many other new products/services on offer,
higher quality products and services, more modern methods of
production, innovation in management processes, increase in the
number of customers, increase in market share, increase in
profitability of production and provision of services. The main
conclusions are that, companies with direct investments under this
measure shall apply the modern methods of production. The
consequence of this is to increase the quality of our products and
services. Furthermore, both small and medium-sized enterprises have
introduced new products and services. Investments were carried out,
thus enabling better work organization in enterprises. Entrepreneurs
would guarantee higher quality of service, which would result in
better relationships with their customers, what is more, noting the rise
in number of clients. More than half of the companies indicated that
the investments contributed to the increase in market share. Same
thing as for market reach and brand recognition of particular
company. An interesting finding is that, investments in small
enterprises were more effective than medium-sized enterprises.
Abstract: The paper is focused on the operational model for
transport the single wagon consignments on railway network by
using two different models of train formation. The paper gives an
overview of possibilities of improving the quality of transport
services. Paper deals with two models used in problematic of train
formatting - time continuously and time discrete. By applying these
models in practice, the transport company can guarantee a higher
quality of service and expect increasing of transport performance.
The models are also applicable into others transport networks. The
models supplement a theoretical problem of train formation by new
ways of looking to affecting the organization of wagon flows.
Abstract: The garment manufacturing industry involves
sequential processes that are subjected to uncontrollable variations.
The industry depends on the skill of labour in handling the varieties
of fabrics and accessories, machines, as well as complicated sewing
operation. Due to these reasons, garment manufacturers have created
systems to monitor and to control the quality of the products on a
regular basis by conducting quality approaches to minimize variation.
With that, the aim of this research has been to ascertain the quality
approaches deployed by Malaysian garment manufacturers in three
key areas - quality systems and tools; quality control and types of
inspection; as well as sampling procedures chosen for garment
inspection. Besides, the focus of this research was to distinguish the
quality approaches adopted by companies that supplied finished
garments to both domestic and international markets. Feedback from
each company representative has been obtained via online survey,
which comprised of five sections and 44 questions on the
organizational profile and the quality approaches employed in the
garment industry. As a result, the response rate was 31%. The results
revealed that almost all companies have established their own
mechanism of process control by conducting a series of quality
inspections for daily production, either it was formally set up or
otherwise. In addition, quality inspection has been the predominant
quality control activity in the garment manufacturing, while the level
of complexity of these activities was substantially dictated by the
customers. Moreover, AQL-based sampling was utilized by
companies dealing with exports, whilst almost all the companies that
only concentrated on the domestic market were comfortable using
their own sampling procedures for garment inspection. Hence, this
research has provided insights into the implementation of a number
of quality approaches that were perceived as important and useful in
the garment manufacturing sector, which is truly labour-intensive.
Abstract: Nowadays, the reflection on competence management
is the basic for new competitive strategies. It is considered as the core
of the problems of the global supply chain. It interact a variety of
actors: information, physical and activities flows, etc. Even though
competence management is seen as the key factor for any business
success, the existing approaches demonstrate the deficiencies and
limitations of the competence concept. This research has two
objectives: The first is to make a contribution by focusing on the
development of a competence approach, based on continuous
improvement. It allows the enterprise to spot key competencies,
mobilize them in order to serve its strategic objectives and to develop
future competencies. The second is to propose a method to evaluate
the Level of Collective Competence. The approach was confirmed
through an application carried out at an automotive company.