Abstract: The liberalization and privatization processes have
forced public utility companies to face new competitive challenges,
implementing strategies to gain market share and, at the same time,
keep the old customers. To this end, many companies have carried
out mergers, acquisitions and conglomerations in order to diversify
their business. This paper focuses on companies operating in the free
energy market in Italy. In the last decade, this sector has undergone
profound changes that have radically changed the competitive
scenario and have led companies to implement diversification
strategies of the business. Our work aims to evaluate the economic
and financial performances obtained by energy companies, following
the beginning of the liberalization process, verifying the possible
relationship with the implemented diversification strategies.
Abstract: Innovation, technology and knowledge are the trilogy
of impact to support the challenges arising from uncertainty.
Evidence showed an opportunity to ask how to manage in this
environment under constant innovation. In an attempt to get a
response from the field of Management Sciences, based in the
Contingency Theory, a research was conducted, with
phenomenological and descriptive approaches, using the Case Study
Method and the usual procedures for this task involving a focus
group composed of managers and employees working in the
pharmaceutical field. The problem situation was raised; the state of
the art was interpreted and dissected the facts. In this tasks were
involved four establishments. The result indicates that these focused
ventures have been managed by its founder empirically and is
experimenting agility described in this work. The expectation of this
study is to improve concepts for stakeholders on creativity in
business.
Abstract: Business transformation initiatives are required by
any organization to jump from its normal mode of operation to the
one that is suitable for the change in the environment such as
competitive pressures, regulatory requirements, changes in labor
market, etc., or internal such as changes in strategy/vision, changes in
the capability, change in the management, etc. Recent advances in
information technology in automating the business processes have
the potential to transform an organization to provide it with a
sustained competitive advantage. Process constitutes the skeleton of
a business. Thus, for a business to exist and compete well, it is
essential for the skeleton to be robust and agile. This paper details
“transformation" from a business perspective, methodologies to bring
about an effective transformation, process-based transformation, and
the role of services computing in this. Further, it details the benefits
that could be achieved through services computing.
Abstract: Business process model describes process flow of a
business and can be seen as the requirement for developing a
software application. This paper discusses a BPM2CD guideline
which complements the Model Driven Architecture concept by
suggesting how to create a platform-independent software model in
the form of a UML class diagram from a business process model. An
important step is the identification of UML classes from the business
process model. A technique for object-oriented analysis called
domain analysis is borrowed and key concepts in the business
process model will be discovered and proposed as candidate classes
for the class diagram. The paper enhances this step by using ontology
search to help identify important classes for the business domain. As
ontology is a source of knowledge for a particular domain which
itself can link to ontologies of related domains, the search can give a
refined set of candidate classes for the resulting class diagram.
Abstract: This paper is prepared to provide a review of how an automotive manufacturer, ISUZU HICOM Malaysia Co. Ltd. sustained the supply chain management after business process reengineering in 2007. One of the authors is currently undergoing industrial attachment and has spent almost 6 months researching in the production and operation management system of the company. This study was carried out as part of the tasks in the attachment program. The result shows that delivery lateness and outsourcing are the main barriers that affected productivity. From the gap analysis, the authors found that new business process operation had improved suppliers delivery performance.
Abstract: This policy participation action research explores the
roles of Thai government units during its 2010 fiscal year on how to
create value added to recycling business in the central part of
Thailand. The research aims to a) study how the government plays a
role to support the business, and its problems and obstacles on
supporting the business, b) to design a strategic action – short,
medium, and long term plans -- to create value added to the recycling
business, particularly in local full-loop companies/organizations
licensed by Wongpanit Waste Separation Plant as well as those
licensed by the Department of Provincial Administration. Mixed
method research design, i.e., a combination of quantitative and
qualitative methods is utilized in the present study in both data
collection and analysis procedures. Quantitative data was analyzed
by frequency, percent value, mean scores, and standard deviation,
and aimed to note trend and generalizations. Qualitative data was
collected via semi-structured interviews/focus group interviews to
explore in-depth views of the operators. The sampling included 1,079
operators in eight provinces in the central part of Thailand.
Abstract: Appropriate description of business processes through
standard notations has become one of the most important assets for
organizations. Organizations must therefore deal with quality faults
in business process models such as the lack of understandability and
modifiability. These quality faults may be exacerbated if business
process models are mined by reverse engineering, e.g., from existing
information systems that support those business processes. Hence,
business process refactoring is often used, which change the internal
structure of business processes whilst its external behavior is
preserved. This paper aims to choose the most appropriate set of
refactoring operators through the quality assessment concerning
understandability and modifiability. These quality features are
assessed through well-proven measures proposed in the literature.
Additionally, a set of measure thresholds are heuristically established
for applying the most promising refactoring operators, i.e., those that
achieve the highest quality improvement according to the selected
measures in each case.
Abstract: A catastrophic earthquake measuring 6.3 on the
Richter scale struck the Christchurch, New Zealand Central Business
District on February 22, 2012, abruptly disrupting the business of
teaching and learning at Christchurch Polytechnic Institute of
Technology. This paper presents the findings from a study
undertaken about the complexity of delivering an educational
programme in the face of this traumatic natural event. Nine
interconnected themes emerged from this multiple method study:
communication, decision making, leader- and follower-ship,
balancing personal and professional responsibilities, taking action,
preparedness and thinking ahead, all within a disruptive and uncertain
context. Sustainable responses that maximise business continuity, and
provide solutions to practical challenges, are among the study-s
recommendations.
Abstract: Business process modeling has become an accepted
means for designing and describing business operations. Thereby,
consistency of business process models, i.e., the absence of modeling
faults, is of upmost importance to organizations. This paper presents
a concept and subsequent implementation for detecting faults in
business process models and for computing a measure of their
consistency. It incorporates not only syntactic consistency but also
semantic consistency, i.e., consistency regarding the meaning of
model elements from a business perspective.
Abstract: Societal security, continuity scenarios and methodological cycling approach explained in this article. Namely societal security organizational challenges ask implementation of international standards BS 25999-2 & global ISO 22300 which is a family of standards for business continuity management system. Efficient global organization system is distinguished of high entity´s complexity, connectivity & interoperability, having not only cooperative relations in a fact. Competing business have numerous participating ´enemies´, which are in apparent or hidden opponent and antagonistic roles with prosperous organization system, resulting to a crisis scene or even to a battle theatre. Organization business continuity scenarios are necessary for such ´a play´ preparedness, planning, management & overmastering in real environments.
Abstract: Computer networks are essential part in computerbased
information systems. The performance of these networks has a
great influence on the whole information system. Measuring the
usability criteria and customers satisfaction on small computer
network is very important. In this article, an effective approach for
measuring the usability of business network in an information system
is introduced. The usability process for networking provides us with a
flexible and a cost-effective way to assess the usability of a network
and its products. In addition, the proposed approach can be used to
certify network product usability late in the development cycle.
Furthermore, it can be used to help in developing usable interfaces
very early in the cycle and to give a way to measure, track, and
improve usability. Moreover, a new approach for fast information
processing over computer networks is presented. The entire data are
collected together in a long vector and then tested as a one input
pattern. Proposed fast time delay neural networks (FTDNNs) use
cross correlation in the frequency domain between the tested data and
the input weights of neural networks. It is proved mathematically and
practically that the number of computation steps required for the
presented time delay neural networks is less than that needed by
conventional time delay neural networks (CTDNNs). Simulation
results using MATLAB confirm the theoretical computations.
Abstract: Truly successful bloggers, navigating the public to know them, often use their blogs as a way to better communicate with customers. Integrating with marketing tools, storytelling can be regarded as one of the most effective ways that businesses can follow to gain competitive edge. Even though the literature on marketing contains much discussion of traditional vehicles, the issue of business blogs applying storytelling has, as yet, received little attention. In the exploration stage, this paper identifies four storytelling disciplines and then presents a road map to business blogging. This paper also provides a two-path framework for blog storytelling and initiates an issue for further study.
Abstract: This interdisciplinary study is an investigation to evaluate user-interfaces in business administration. The study is going to be implemented on two computerized business administration systems with two distinctive user-interfaces, so that differences between the two systems can be determined. Both systems, a commercial and a prototype developed for the purpose of this study, deal with ordering of supplies, tendering procedures, issuing purchase orders, controlling the movement of the stocks against their actual balances on the shelves and editing them on their tabulations. In the second suggested system, modern computer graphics and multimedia issues were taken into consideration to cover the drawbacks of the first system. To highlight differences between the two investigated systems regarding some chosen standard quality criteria, the study employs various statistical techniques and methods to evaluate the users- interaction with both systems. The study variables are divided into two divisions: independent representing the interfaces of the two systems, and dependent embracing efficiency, effectiveness, satisfaction, error rate etc.
Abstract: The objective of this research work is to discuss the concept of “green growth” in the Republic of Kazakhstan introduced by its government in the “National Sustainable Development Strategy” with the objective of transition to a resource-efficient, “green economy.” We believe that emerging economies like Kazakhstan can pursue a cleaner and more efficient development path by introducing an environmental tax system based on resource consumption rather than only income and labor. The key issues discussed in this article are the eco-efficiency, which refers to closing the gap between economic and ecological efficiencies, and the structural change of the economy toward “green growth.” We also strongly believe that studying the experience of East Asian countries on “green reform” including eco-innovation and “green solutions” in business is essential to the case of Kazakhstan. All of these will raise the status of Kazakhstan to the level of one of the thirty developed countries over the next decades.
Abstract: This article concerns with the accessibility of Business
process modelling tools (BPMo tools) and business process
modelling languages (BPMo languages). Therefore the reader will be
introduced to business process management and the authors'
motivation behind this inquiry. Afterwards, the paper will reflect
problems when applying inaccessible BPMo tools. To illustrate these
problems the authors distinguish between two different categories of
issues and provide practical examples. Finally the article will present
three approaches to improve the accessibility of BPMo tools and
BPMo languages.
Abstract: We discuss a theoretical conceptual framework to help
understand how the new business analytics technologies have
diffused in firms. We draw on three theoretical perspectives for this
purpose. They are innovation diffusion theory, IT Business Value
and the technology-organization-environment theory. We develop a
conceptual framework that helps understand the interlinkages among
factors affecting diffusion of business analytics and its impact on
performance.
Abstract: Business process management (BPM) has become
widely accepted within business community as a means for
improving business performance. However, it is of the highest
importance to incorporate BPM as part of the curriculum at the
university level education in order to achieve the appropriate
acceptance of the method. Goal of the paper is to determine the
current state of education in business process management (BPM) at
the Croatian universities and abroad. It investigates the applied forms
of instruction and teaching methods and gives several proposals for
BPM courses improvement. Since majority of undergraduate and
postgraduate students have limited understanding of business
processes and lack of any practical experience, there is a need for
introducing new teaching approaches. Therefore, we offer some
suggestions for further improvement, among which the introduction
of simulation games environment in BPM education is strongly
recommended.
Abstract: For any country the project management has been a
vital part for its development. The highly competitive business world
has created tremendous pressure on the project managers to achieve
success. The pressure is derived from survival and profit building in
business organizations which compels the project managers to pursue
unethical practices. As a result unethical activities in business
projects can be found easily where situations or issues arise due to
dubious business practice, high corruption, or absolute violation of
the law. The recent spur on Commonwealth games to be organized in
New Delhi indicates towards the same. It has been seen that the
project managers mainly focus on cost, time, and quality rather than
social impact and long term effects of the project. Surprisingly the
literature as well as the practitioner-s perspective also does not
identify the role of ethics in project success. This paper identifies
ethics as the fourth most important dimension in the project based
organizations. The paper predicts that the approach of considering
ethics will result in sustainability of the project. It will increase
satisfaction and loyalty of the customers as well as create harmony,
trust, brotherhood, values and morality among the team members.
This paper is conceptual in nature as inadequate literature exists
linking the project success with an ethical approach.
Abstract: Through the course of this paper we define Business Case Management and its characteristics, and highlight its link to knowledge workers. Business Case Management combines knowledge and process effectively, supporting the ad hoc and unpredictable nature of cases, and coordinate a range of other technologies to appropriately support knowledge-intensive processes. We emphasize the growing importance of knowledge workers and the current poor support for knowledge work automation. We also discuss the challenges in supporting this kind of knowledge work and propose a novel approach to overcome these challenges.
Abstract: A new paradigm for software design and development models software by its business process, translates the model into a process execution language, and has it run by a supporting execution engine. This process-oriented paradigm promotes modeling of software by less technical users or business analysts as well as rapid development. Since business process models may be shared by different organizations and sometimes even by different business domains, it is interesting to apply a technique used in traditional software component technology to design reusable business processes. This paper discusses an approach to apply a technique for software component fabrication to the design of process-oriented software units, called process components. These process components result from decomposing a business process of a particular application domain into subprocesses with an aim that the process components can be reusable in different process-based software models. The approach is quantitative because the quality of process component design is measured from technical features of the process components. The approach is also strategic because the measured quality is determined against business-oriented component management goals. A software tool has been developed to measure how good a process component design is, according to the required managerial goals and comparing to other designs. We also discuss how we benefit from reusable process components.