Abstract: In the second decade of the XXI century the role of
tourism destination attractiveness is becoming increasingly important
for destination management. Competition in tourism market moves
from ordinary service quality to provision of unforgettable emotional
experience for tourists. The main purpose of the present study is to
identify the perception of the tourism destinations based on the
number of factors related to its tourist attractiveness.
The content analysis method was used to analyze the on-line
tourist feedback data immensely available in Social Media and in
travel related sites. The collected data made it possible to procure the
information which is necessary to understand the perceived
attractiveness of the destinations and key destination appeal factors
that are important for Russian leisure travelers.
Results of the present study demonstrate key attractiveness factors
or destination ‘properties’ that were unveiled as the most important
for Russian leisure tourists. The study targeted five main Spanish
tourism destinations that initially were determined by in-depth
interview with a number of Russian nationals who had visited Spain
at least once.
The research results can be useful for Spanish Tourism
Organization Representation office in Russia as well as for the other
national tourism organizations in order to promote their respective
destinations for Russian travelers focusing on main attractiveness
factors identified in this study.
Abstract: Many quality models have been used to measure egovernment
portals quality. However, the absence of an international
consensus for e-government portals quality models results in many
differences in terms of quality attributes and measures. The aim of
this paper is to compare and analyze the existing e-government
quality models proposed in literature (those that are based on ISO
standards and those that are not) in order to propose guidelines to
build a good and useful e-government portals quality model. Our
findings show that, there is no e-government portal quality model
based on the new international standard ISO 25010. Besides that, the
quality models are not based on a best practice model to allow
agencies to both; measure e-government portals quality and identify
missing best practices for those portals.
Abstract: This paper is drawn from a wider study of the
management of gender, age and disability diversity in the banking
sector in the Kingdom of Saudi Arabia (KSA), which aims to develop
a framework for diversity management (DM) in this sector. The
paper focuses on the management of disability diversity. The purpose
of the paper is to assist in understanding disability DM in the banking
sector in KSA and to make suggestions for its enhancement. Hence, it
contributes to filling a research gap, as there is a dearth of literature
on disability DM, in KSA in general, and in the banking sector
specifically.
Discrimination against people with disabilities is a social issue that
has not been entirely overcome in any society. However, in KSA,
Islam informs almost every aspect of daily life including work, and
Islam is against discrimination. Hence, in KSA, there are regulations
to accommodate people with disabilities; however, employers are still
free not to hire job applicants with disabilities specifically because of
their condition. Indeed, disabled people are almost entirely absent
from the labour market.
There are 12 Saudi-owned or part-Saudi-owned banks in KSA and
two managers from each of these were interviewed, making a total of
24. The interviews aimed to investigate empirically the understanding
of managers in the banking sector in KSA of diversity management,
including disability DM, in the banking sector. The interview data
were analysed using thematic analysis. Two interviewees stated that
banks used the employment of people with disabilities to enhance
their corporate image, while five expressed the opinion that disabled
employees could contribute to the bank provided they did not have to
deal with customers face-to-face. Nine of the interviewees perceived
that disabled employees could be of value to the bank for their own
sake, not only in ‘behind the scenes’ roles. Another two interviewees
mentioned that employing disabled people could be part of the bank’s
community service programme and one thought it would be part of
the bank’s Saudisation efforts. The remaining five interviewees did
not know how disabled people could contribute to the bank.
The findings show that disability DM in the banking sector in
KSA is a relatively new concept, and is not yet well understood. In
the light of the findings, in order to achieve the purpose of the paper,
the following suggestions were made for the enhancement of
disability DM in the banking sector in KSA. A change in attitudes
towards disabled people is necessary. Such a change in the workplace
can only be achieved if a top-down approach is taken to the
integration of disabled people. Hence, it is suggested that
management and employees follow a course in disability awareness.
Further, a diversity officer in the HR department could enhance the
integration of disabled people into the banking workforce. It is also
suggested that greater government support is required through closely
monitored and enforced anti-discrimination legislation. Moreover,
flexible working arrangements such as part-time work would
facilitate the employment of disabled people and benefit other groups
of employees.
Abstract: This paper focuses on the contemporary phenomenon
of Anti-Gypsyism which diffused widely throughout social
representations of the so called “Gypsies”. In Europe and especially
in Italy, the media tends to reproduce racist stereotypes and
prejudices through a xenophobic depiction of this ethnic group, often
offering an ethnocentric point of view. From an anthropological
perspective, Roma people are a minority group facing diasporic
phenomena across Europe, produced by the host societies.
Abstract: Objective of this study is to explore the recent trends,
patterns and the structural changes in the labour migration from Sri
Lanka to Middle East countries and to discuss the possible impacts of
those changes on the remittance flow. Study uses secondary data
published by Sri Lanka Bureau of Foreign Employment and Central
Bank. Thematic analysis of the secondary data revealed that the
migration for labour has increased rapidly during past decades.
Parallel with that the gender and the skill composition of the
migration flow has been changing. Similarly, the destinations for
male migration have changed over the period. These show positive
implications on the international remittance receipts to the country.
Abstract: The use of mobile phones is growing tremendously all
over the world. In Tanzania there are a number of operators licensed
by Tanzania Communications Regulatory Authority (TCRA) aiming
at attracting customers into their networks. So far
telecommunications market competition has been very stiff. Various
measures are being taken by mobile operators to survive in the
market. Such measure include introducing of different air time
bundles on daily, weekly and monthly at lower tariffs. Other
measures include the introduction of normal tariff, tourist package
and one network. Despite of all these strategies, there is a dynamic
competition in the market which needs to be explored. Some
influences which attract customers to choose a certain mobile
operator are of particular interest. This paper is investigating if the
network effects and Quality of Services (QoS) influence mobile
customers in selection of their mobile network operators. Seventy
seven students from high learning institutions in Dodoma
Municipality in Tanzania participated in responding to prepared
questionnaires. The data was analyzed using Statistical Package for
Social Science (SPSS) Software. The results indicate that, network
coverage does influence customers in selection of mobile operators.
In addition, this paper proposes further research in some areas
especially where the study came up with different findings from what
the theory has in place.
Abstract: Sports games conducted as a group are a form of
therapeutic exercise for aged people with decreased strength and for
people suffering from permanent damage of stroke and other
conditions. However, it is difficult for patients with different athletic
abilities to play a game on an equal footing. This study specifically
examines a computer video game designed for therapeutic exercise,
and a game system with support given depending on athletic ability.
Thereby, anyone playing the game can participate equally. This
video-game, to be specific, is a popular variant of balloon volleyball,
in which players hit a balloon by hand before it falls to the floor. In this
game system, each player plays the game watching a monitor on which
the system displays tailor-made video-game images adjusted to the
person’s athletic ability, providing players with player-adaptive assist
support. We have developed a multiplayer game system with an image
generation technique for the tailor-made video-game and conducted
tests to evaluate it.
Abstract: According to the demand of the power and
refrigeration industry, the theoretical and practical teachings of the
Thermal Energy and Power Engineering characteristic specialty in
china are studied. The teaching reform and practice of the Thermal
Energy and Power Engineering specialty have been carried out,
including construction and reform measures, teaching reform and
practice, features, and achievements. Proved by practices, the
theoretical and practical teaching effects are obvious. The study results
can provides certain reference experience for theoretical and practical
teachings of the related specialties in china.
Abstract: The dramatic rise in the use of Social Media (SM)
platforms such as Facebook and Twitter provide access to an
unprecedented amount of user data. Users may post reviews on
products and services they bought, write about their interests, share
ideas or give their opinions and views on political issues. There is a
growing interest in the analysis of SM data from organisations for
detecting new trends, obtaining user opinions on their products and
services or finding out about their online reputations. A recent
research trend in SM analysis is making predictions based on
sentiment analysis of SM. Often indicators of historic SM data are
represented as time series and correlated with a variety of real world
phenomena like the outcome of elections, the development of
financial indicators, box office revenue and disease outbreaks. This
paper examines the current state of research in the area of SM mining
and predictive analysis and gives an overview of the analysis
methods using opinion mining and machine learning techniques.
Abstract: This paper reviews the internal use of blogs and their
potential effectiveness as organisational learning tools. Since the
emergence of the concept of ‘Enterprise 2.0’ there remains a lack of
empirical evidence associated with how organisations are applying
social media tools and whether they are effective towards supporting
organisational learning. Surprisingly, blogs, one of the more
traditional social media tools, still remains under-researched in the
context of ‘Enterprise 2.0’ and organisational learning. The aim of
this paper is to identify the theoretical linkage between blogs and
organisational learning in addition to reviewing prior research on
organisational blogging exploring why this area remains underresearched.
Through a literature review, one of the principal findings
of this paper is that organisational blogs have a mutual compatibility
with the interpretivist aspect of organisational learning. This paper
further advocates that further empirical work in this subject area is
required to substantiate this theoretical assumption.
Abstract: Social media continues to grow, and user interfaces
may become more appealing if cultural characteristics are
incorporated into their design.
Facebook was designed in the west, and the original language was
English. Subsequently, the words in the user interface were translated
to other languages, including Arabic.
Arabic words are written from right to left, and English is written
from left to right. The translated version may misrepresent the
original design and users’ preferences may be influenced by their
culture, which should be considered in the user interface design.
Previous research indicates that users are more comfortable when
interacting with a user interface, which relates to their own culture.
Therefore, this paper, using a survey, investigates the preferences of
Saudi Arabians on the Arabic version of the user interface of
Facebook.
Abstract: This paper aims to represent the commercial activity
of a city taking as source data the social network Foursquare. The
city of Murcia is selected as case study, and the location-based
social network Foursquare is the main source of information. After
carrying out a reorganisation of the user-generated data extracted
from Foursquare, it is possible to graphically display on a map the
various city spaces and venues especially those related to commercial,
food and entertainment sector businesses. The obtained visualisation
provides information about activity patterns in the city of Murcia
according to the people‘s interests and preferences and, moreover,
interesting facts about certain characteristics of the town itself.
Abstract: The focal aspire of e-Government (eGovt) is to offer
citizen-centered service delivery. Accordingly, the citizenry
consumes services from multiple government agencies through
national portal. Thus, eGovt is an enterprise with the primary
business motive of transparent, efficient and effective public services
to its citizenry and its logical structure is the eGovernment Enterprise
Architecture (eGEA). Since eGovt is IT oriented multifaceted
service-centric system, EA doesn’t do much on an automated
enterprise other than the business artifacts. Service-Oriented
Architecture (SOA) manifestation led some governments to pertain
this in their eGovts, but it limits the source of business artifacts. The
concurrent use of EA and SOA in eGovt executes interoperability and
integration and leads to Service-Oriented e-Government Enterprise
(SOeGE). Consequently, agile eGovt system becomes a reality. As an
IT perspective eGovt comprises of centralized public service artifacts
with the existing application logics belong to various departments at
central, state and local level. The eGovt is renovating to SOeGE by
apply the Service-Orientation (SO) principles in the entire system.
This paper explores IT perspective of SOeGE in India which
encompasses the public service models and illustrated with a case
study the Passport service of India.
Abstract: The problematic of gender and socioeconomic status
biased differences in academic motivation patterns is discussed.
Gender identity is understood according to symbolic interactionism
perspective: as a result of reflected appraisals, social comparisons,
self-attributions, and identifications, shaped by social environment
and family context. The effects of socioeconomic status on academic
motivation are conceptualized according to Bourdieu’s habitus
concept, reflecting the role of unconscious and internalized cultural
signals, proper to low and high socioeconomic status family contexts.
Since families differ by various socioeconomic features, the
hypothesis about possible impact of parents’ socioeconomic status on
their children’s academic motivation interfering with gender
socialization effects is held. The survey, aiming to seize gender
differences in academic motivation and self-recorded improvementoriented
efforts as a result of socialization processes operating in the
families of low and high socioeconomic status, was designed. The
results of Lithuanian higher education students’ survey are presented
and discussed.
Abstract: Background: Taiwan now is an aging society. Research
on the elderly should not be confined to caring for seniors, but should
also be focused on ways to improve health and the quality of life.
Senior citizens who participate in volunteer services could become
less lonely, have new growth opportunities, and regain a sense of
accomplishment. Thus, the question of how to get the elderly to
participate in volunteer service is worth exploring. Objective: Apply
the Transtheoretical Model to understand stages of change in regular
volunteer service and voluntary service behaviour among the seniors.
Methods: 1525 adults over the age of 65 from the Renai district of
Keelung City were interviewed. The research tool was a
self-constructed questionnaire, and individual interviews were
conducted to collect data. Then the data was processed and analyzed
using the IBM SPSS Statistics 20 (Windows version) statistical
software program. Results: In the past six months, research subjects
averaged 9.92 days of volunteer services. A majority of these elderly
individuals had no intention to change their regular volunteer services.
We discovered that during the maintenance stage, the self-efficacy for
volunteer services was higher than during all other stages, but
self-perceived barriers were less during the preparation stage and
action stage. Self-perceived benefits were found to have an important
predictive power for those with regular volunteer service behaviors in
the previous stage, and self-efficacy was found to have an important
predictive power for those with regular volunteer service behaviors in
later stages. Conclusions/Implications for Practice: The research
results support the conclusion that community nursing staff should
group elders based on their regular volunteer services change stages
and design appropriate behavioral change strategies.
Abstract: This paper identifies limitations of existing two e-
Governance services viz. railway ticket booking and passport service
in India. The comparison has been made as to how in the past these
two citizen services were operating manually and how these services
are taken online via e-Governance. Different e-Governance projects,
investment aspects, and role of corporate are discussed. For Indian
Railway online ticketing a comparison has been made between state
run booking website and popular private firm run booking websites.
For passport service, observations through personal visit to passport
center is described. Suggestions are made to improve these services
further to improve citizen service experiences.
Abstract: Validity, integrity, and impacts of the IT systems of
the US federal courts have been studied as part of the Human Rights
Alert-NGO (HRA) submission for the 2015 Universal Periodic
Review (UPR) of human rights in the United States by the Human
Rights Council (HRC) of the United Nations (UN). The current
report includes overview of IT system analysis, data-mining and case
studies. System analysis and data-mining show: Development and
implementation with no lawful authority, servers of unverified
identity, invalidity in implementation of electronic signatures,
authentication instruments and procedures, authorities and
permissions; discrimination in access against the public and
unrepresented (pro se) parties and in favor of attorneys; widespread
publication of invalid judicial records and dockets, leading to their
false representation and false enforcement. A series of case studies
documents the impacts on individuals' human rights, on banking
regulation, and on international matters. Significance is discussed in
the context of various media and expert reports, which opine
unprecedented corruption of the US justice system today, and which
question, whether the US Constitution was in fact suspended. Similar
findings were previously reported in IT systems of the State of
California and the State of Israel, which were incorporated, subject to
professional HRC staff review, into the UN UPR reports (2010 and
2013). Solutions are proposed, based on the principles of publicity of
the law and the separation of power: Reliance on US IT and legal
experts under accountability to the legislative branch, enhancing
transparency, ongoing vigilance by human rights and internet
activists. IT experts should assume more prominent civic duties in the
safeguard of civil society in our era.
Abstract: The transition period of Kosovo society brought
fundamental changes in all the spheres of organizing life. This was
the period when also in the cultural tradition the biggest movement
and an emerging from ‘isolation’ or from the ‘shell’ occurred.
Transformation of the traditional and embracing of the modern began
here. The same was experienced and is currently being experienced
also by Gjakova and its surrounding which is historically renowned
for its great tradition and culture.
The population of this region is actually facing a transition from
the traditional system into the modern one and quite often with huge
leaps.
These ‘movements’ or ‘evolutions’ of the society of this region,
besides the numerous positive things it ‘harvested’, also brought
things that do not at all correspond with their tradition as well as new
criminal occurrences which in the past were not present in this area.
Furthermore, some of the ‘new’ behaviors that are embraced from
other ‘cultures’ and ‘civilizations’, and which are often exceeded, are
quite perturbing. The security situation is also worrying, particularly
following the appearance of some new criminal occurrences.
Therefore, with this research paper we will strive to analyze the
new cultural “intersections” as well as the nature of the origin of
some new very worrying criminal occurrences. We will present there
also some factors inciting into these occurrences, which were
confessed by the persons involved in these criminal occurrences and
who come from this very region.
Abstract: In the last few decades, many southeast-Asia women
migrate to Taiwan by marriage, and it usually takes several years for
them to acquire Taiwanese citizenship. This study investigates the
relationship between their citizenship acquisition and whether they
develop Taiwanese identities, and how does it affect their ethnical
identity towards their original ethnics. Furthermore, the present study
also explores that whether citizenship acquisition help the immigrant
women to explore the host society further and make commitment to it,
or the identification towards mainstream Taiwanese society is only
symbolic and superficial? One hundred and ninety-two immigrant
women were measured using Multigroup Ethnic Identity
Measure-Revised and a global 10-point ethnic identity question.
Correlation tests, t-test, and hierarchical regression were performed to
answer the above questions. The results revealed that citizenship
acquisition does help immigrant women to identify with Taiwanese
society, but it does not affect how they identify with their own ethnics.
Furthermore, the results also indicated that acquiring citizenship
would not help these immigrant women become involved in deeper
cultural exploration of Taiwan nor would it encourage them to make
commitments to the host society.
Abstract: This paper will examine the need for more aggressive
public policies around bodily, reproductive and sexual health
education for young people with disabilities in the United States.
This paper will consider the policies around sexuality education
for students in the United States and the recommendation for national
standards around sexuality education. We will investigate the
intersection of these policies and recommendations for students with
disabilities and the Individuals with Disabilities Education Act
(IDEA): what this means for students with disabilities’ access to
comprehensive sexuality education and how it affects their behaviors
and outcomes.