Abstract: In the present Jordan hotels scenario, service quality is
a vital competitive policy to keep customer support and build great
base. Hotels are trying to win customer loyalty by providing enhanced
quality services. This paper attempts to examine the impact of tourism
service quality dimension in the Jordanian five star hotels. A total of
322 surveys were administrated to tourists who were staying at three
branches Marriott hotel in Jordan. The results show that dimensions of
service quality such as empathy, reliability, responsiveness and
tangibility significantly predict customer loyalty. Specifically, among
the dimension of tourism service quality, the most significant predictor
of customer loyalty is tangibility. This paper implies that five star
hotels in Jordan should also come forward and try their best to present
better tourism service quality to win back their customers- loyalty.
Abstract: Renewable water resources are crucial production
variables in arid and semi-arid regions where intensive agriculture is
practiced to meet ever-increasing demand for food and fiber. This is
crucial for the Dez and Moghan command areas where water delivery
problems and adverse environmental issues are widespread. This
paper aims to identify major problems areas using on-farm surveys of
200 farmers, agricultural extensionists and water suppliers which was
complemented by secondary data and field observations during 2010-
2011 cultivating season. The SPSS package was used to analyze and
synthesis data. Results indicated inappropriate canal operations in
both schemes, though there was no unanimity about the underlying
causes. Inequitable and inflexible distribution was found to be rooted
in deficient hydraulic structures particularly in the main and
secondary canals. The inadequacy and inflexibility of water
scheduling regime was the underlying causes of recurring pest and
disease spread which often led to the decline of crop yield and
quality, although these were not disputed, the water suppliers were
not prepared to link with the deficiencies in the operation of the main
and secondary canals. They rather attributed these to the prevailing
salinity; alkalinity, water table fluctuations and leaching of the
valuable agro-chemical inputs from the plants- route zone with farreaching
consequences. Examples of these include the pollution of
ground and surface resources due to over-irrigation at the farm level
which falls under the growers- own responsibility. Poor irrigation
efficiency and adverse environmental problems were attributed to
deficient and outdated farming practices that were in turn rooted in
poor extension programs and irrational water charges.
Abstract: In the paper we presented the possibility of application
collagen gels with active principle-s from marine algae extract and chlorhexidine salt in dental medicine. The hydro-alcoholic extracts
from marine algae have been used as they have been obtained. The extracts from marine algae and chlorhexidine salt (digluconate) are
incorporated in type I non-denatured fibrillar collagen matrixes. In order to obtain therapeutic effects at nanostructure level, it is important to know the rheological characteristics of the relevant mixtures of collagen gels and extracts from marine algae selected for use. In this survey we have studied mixtures made of non-denatured
fibrillar collagen hydro-gels where different concentrations of marine
algae have been incorporated. Based on the data obtained for the
shearing tensions, we have traced the rheograms – the diagrams for shearing tensions depending on the shearing speed values – from
which we have calculated the apparent viscosities as ratios between shearing tension and speed values, which have been figured in
relation to the shearing speed values, with a view to levelling
dependency.
Abstract: Design should be viewed concurrently by three ways
as transformation, flow and value generation. An innovative approach
to solve design – related problems is described as the integrated
product - process design. As a foundation for a formal framework
consisting of organizing principles and techniques, Work Structuring
has been developed to guide efforts in the integration that enhances
the development of operation and process design in alignment with
product design.
Vietnam construction projects are facing many delays, and cost
overruns caused mostly by design related problems. A better design
management that integrates product and process design could resolve
these problems. A questionnaire survey and in – depth interviews
were used to investigate the feasibility of applying Work Structuring
to construction projects in Vietnam.
The purpose of this paper is to present the research results and to
illustrate the possible problems and potential solutions when Work
Structuring is implemented to construction projects in Vietnam.
Abstract: Buildings are considered as significant part in the
cities, which plays main role in organization and arrangement of city
appearance, which is affects image of that building facades, as an
connective between inner and outer space, have a main role in city
image and they are classified as rich image and poor image by people
evaluation which related to visual architectural and urban elements in
building facades. the buildings in Karimi street , in Lahijan city
where, lies in north of Iran, contain the variety of building's facade
types which, have made a city image in Historical part of Lahijan
city, while reflected the Iranian cities identity. The study attempt to
identify the architectural and urban elements that impression the
image of building facades in historical area, based on public
evaluation. Quantitative method were used and the data was collected
through questionnaire survey, the result presented architectural style,
color, shape, and design evaluated by people as most important factor
which should be understate in future development. in fact, the rich
architectural style with strong design make strong city image as weak
design make poor city image.
Abstract: Employees commitments of vision and mission of
organization is effected due to manager’s executes by approach of
leadership The leaders who have attributions like vision, confidence
and correctitude, sharing and participation, creativeness, progressive
learning –improvement and responsibility are effective to increase
organizational commitment if they are sensitive to expectation and
requirement of employees in an organization. Studies about
organizational commitment appear results that employees who have
strong organizational commitment have the most contribution. In this
study, “Leadership” and “Organizational Commitment” conduct
surveys to 31 employees of Ahmet Özdemir Nak. Tic. San. A.Ş.
which has operations in road and railway transportation sector. It is
analyzed the effects of leadership approach to organizational
commitment deals with result of survey.
Abstract: The gamma radiation in samples of a variety of
natural tiling rocks (granites) produced and imported in Iran use in
the building industry was measured, employing high-resolution
Gamma-ray spectroscopy. The rock samples were pulverized, sealed
in 0.5 liter plastic Marinelli beakers, and measured in the laboratory
with an accumulating time between 50000 and 80000 second each.
From the measured Gamma-ray spectra, activity concentrations were
determined for 232Th (range from 6.5 to 172.2 Bq kg-1), 238U (from
7.5 to 178.1 Bq kg-1 ),226Ra( from 3.8 to 94.2 Bq kg-1 ) 40K (from
556.9 to 1539.2 Bq kg-1). From the 29 samples measured in this
study, “Nehbndan ( Berjand )" appears to present the highest
concentrations for 232Th,“Big Red Flower (China) "for 238U , “
Khoram dareh" for 226 Ra and “ Peranshahr" for 40K , respectively.
Abstract: The role of knowledge is a determinative factor in the
life of economy and society. To determine knowledge is not an easy
task yet the real task is to determine the right knowledge. From this
view knowledge is a sum of experience, ideas and cognitions which
can help companies to remain in markets and to realize a maximum
profit. At the same time changes of circumstances project in advance
that contents and demands of the right knowledge are changing. In
this paper we will analyse a special segment on the basis of an
empirical survey. We investigated the behaviour and strategies of
small and medium sized enterprises (SMEs) in the area of
knowledge-handling. This survey was realized by questionnaires and
wide range statistical methods were used during processing. As a
result we will show how these companies are prepared to operate in a
knowledge-based economy and in which areas they have prominent
deficiencies.
Abstract: Research in quantum computation is looking for the consequences of having information encoding, processing and communication exploit the laws of quantum physics, i.e. the laws which govern the ultimate knowledge that we have, today, of the foreign world of elementary particles, as described by quantum mechanics. This paper starts with a short survey of the principles which underlie quantum computing, and of some of the major breakthroughs brought by the first ten to fifteen years of research in this domain; quantum algorithms and quantum teleportation are very biefly presented. The next sections are devoted to one among the many directions of current research in the quantum computation paradigm, namely quantum programming languages and their semantics. A few other hot topics and open problems in quantum information processing and communication are mentionned in few words in the concluding remarks, the most difficult of them being the physical implementation of a quantum computer. The interested reader will find a list of useful references at the end of the paper.
Abstract: A review of the literature found that Domestic
violence and child maltreatment co-occur in many families, the
purpose of this study attempts to emphasize the factors relating to
intra-family relationships (order point of view) on violence against
the children, For this purpose a survey technique on the sample size
amounted 200 students of governmental guidance schools of city of
Gilanegharb in country of Iran were considered. For measurement of
violence against the children (VAC) the CTS scaled has been used
.The results showed that children have experienced the violence more
than once during the last year. degree of order in family is high.
Explanation result indicated that the order variables in family
including collective thinking, empathy, communal co-circumstance
have significant effects on VAC.
Abstract: Jordan exerts many efforts to nurture their academically gifted students in special schools since 2001. During
the past nine years of launching these schools, their learning and excellence environments were believed to be distinguished compared
to public schools. This study investigated the environments of gifted
students compared with other non-gifted, using a survey instrument
that measures the dimensions of family, peers, teachers, school- support, society, and resources –dimensions rooted deeply in supporting gifted education, learning, and achievement. A total
number of 109 were selected from excellence schools for
academically gifted students, and 119 non-gifted students were selected from public schools. Around 8.3% of the non-gifted students
reported that they “Never" received any support from their surrounding environments, 14.9% reported “Seldom" support, 23.7% reported “ Often" support, 26.0% reported “Frequent" support, and
32.8% reported “Very frequent" support. Where the gifted students reported more “Never" support than the non-gifted did with 11.3%,
“Seldom" support with 15.4%, “Often" support with 26.6%,
“Frequent" support with 29.0%, and reported “Very frequent" support less than the non-gifted students with 23.6%. Unexpectedly,
statistical differences were found between the two groups favoring
non-gifted students in perception of their surrounding environments
in specific dimensions, namely, school- support, teachers, and society. No statistical differences were found in the other dimensions
of the survey, namely, family, peers, and resources. As the
differences were found in teachers, school- support, and society, the
nurturing environments for the excellence schools need to be revised to adopt more creative teaching styles, rich school atmosphere and
infrastructures, interactive guiding for the students and their parents, promoting for the excellence environments, and re-build successful
identification models. Thus, families, schools, and society should
increase their cooperation, communication, and awareness of the
gifted supportive environments. However, more studies to investigate
other aspects of promoting academic giftedness and excellence are recommended.
Abstract: Housing is a basic human right. The provision of new
house shall be free from any defects, even for the defects that people
do normally considered as 'cosmetic defects'. This paper studies
about the building defects of newly completed house of 72 unit of
double-storey terraced located in Bangi, Selangor. The building
survey implemented using protocol 1 (visual inspection). As for new
house, the survey work is very stringent in determining the defects
condition and priority. Survey and reporting procedure is carried out
based on CSP1 Matrix that involved scoring system, photographs and
plan tagging. The analysis is done using Statistical Package for Social
Sciences (SPSS). The finding reveals that there are 2119 defects
recorded in 72 terraced houses. The cumulative score obtained was
27644 while the overall rating is 13.05. These results indicate that the
construction quality of the newly terraced houses is low and not up to
an acceptable standard as the new house should be.
Abstract: Latvia is the fourth in the world by means of broadband internet speed. The total number of internet users in Latvia exceeds 70% of its population. The number of active mailboxes of the local internet e-mail service Inbox.lv accounts for 68% of the population and 97.6% of the total number of internet users. The Latvian portal Draugiem.lv is a phenomenon of social media, because 58.4 % of the population and 83.5% of internet users use it. A majority of Latvian company profiles are available on social networks, the most popular being Twitter.com. These and other parameters prove the fact consumers and companies are actively using the Internet.
However, after the authors in a number of studies analyzed how enterprises are employing the e-environment, namely, e-environment tools, they arrived to the conclusions that are not as flattering as the aforementioned statistics. There is an obvious contradiction between the statistical data and the actual studies. As a result, the authors have posed a question: Why are entrepreneurs resistant to e-tools? In order to answer this question, the authors have addressed the Technology Acceptance Model (TAM). The authors analyzed each phase and determined several factors affecting the use of e-environment, reaching the main conclusion that entrepreneurs do not have a sufficient level of e-literacy (digital literacy).
The authors employ well-established quantitative and qualitative methods of research: grouping, analysis, statistic method, factor analysis in SPSS 20 environment etc.
The theoretical and methodological background of the research is formed by, scientific researches and publications, that from the mass media and professional literature, statistical information from legal institutions as well as information collected by the author during the survey.
Abstract: Water is the key of national development. Wherever a spring has been dried out or a river has changed its course, the area-s people have migrated and have been scattered and the area-s civilization has lost its brilliance. Today, air pollution, global warming and ozone layer damage are as the problems of countries, but certainly in the next decade the shortage and pollution of waters will be important issues of the world. The polluted waters are more dangerous in when they are used in agriculture. Because they infect plants and these plants are used in human and livestock consumption in food chain. With the increasing population growth and after that, the increase need to facilities and raw materials, human beings has started to do haste actions and wanted or unwanted destroyed his life basin. They try to overuse and capture his environment extremely, instead of having futurism approach in sustainable use of nature. This process includes Zayanderood recession, and caused its pollution after the transition from industrial and urban areas. Zayandehrood River in Isfahan is a vital artery of a living ecosystem. Now is the location of disposal waste water of many cities, villages and existing industries. The central area of the province is an important industrial place, and its environmental situation has reached a critical stage. Not only a large number of pollution-generating industries are active in the city limits, but outside of the city and adjacent districts Zayandehrood River, heavy industries like steel, Mobarakeh Steel and other tens great units pollute wild life. This article tries to study contaminant sources of Zayanderood and their severity, and determine and discuss the share of each of these resources by major industrial centers located in areas. At the end, we represent suitable strategy.
Abstract: In this work, several ASP solutions were flooded into
fractured models initially saturated with heavy oil at a constant flow
rate and different geometrical characteristics of fracture. The ASP
solutions are constituted from 2 polymers i.e. a synthetic polymer,
hydrolyzed polyacrylamide as well as a biopolymer, a surfactant and
2types of alkaline. The results showed that using synthetic
hydrolyzed polyacrylamide polymer increases ultimate oil recovery;
however, type of alkaline does not play a significant rule on oil
recovery. In addition, position of the injection well respect to the
fracture system has remarkable effects on ASP flooding. For instance
increasing angle of fractures with mean flow direction causes more
oil recovery and delays breakthrough time. This work can be
accounted as a comprehensive survey on ASP flooding which
considers most of effective factors in this chemical EOR method.
Abstract: The purpose of this study is to identify the critical success factors (CSFs) for the effective implementation of Six Sigma in non-formal service Sectors.
Based on the survey of literature, the critical success factors (CSFs) for Six Sigma have been identified and are assessed for their importance in Non-formal service sector using Delphi Technique. These selected CSFs were put forth to the panel of expert to cluster them and prepare cognitive map to establish their relationship.
All the critical success factors examined and obtained from the review of literature have been assessed for their importance with respect to their contribution to Six Sigma effectiveness in non formal service sector.
The study is limited to the non-formal service sectors involved in the organization of religious festival only. However, the similar exercise can be conducted for broader sample of other non-formal service sectors like temple/ashram management, religious tours management etc.
The research suggests an approach to identify CSFs of Six Sigma for Non-formal service sector. All the CSFs of the formal service sector will not be applicable to Non-formal services, hence opinion of experts was sought to add or delete the CSFs. In the first round of Delphi, the panel of experts has suggested, two new CSFs-“competitive benchmarking (F19) and resident’s involvement (F28)”, which were added for assessment in the next round of Delphi. One of the CSFs-“fulltime six sigma personnel (F15)” has been omitted in proposed clusters of CSFs for non-formal organization, as it is practically impossible to deploy full time trained Six Sigma recruits.
Abstract: This paper includes a positive analysis to quantitatively grasp the relationship among vulnerability, information security incidents, and the countermeasures by using data based on a 2007 questionnaire survey for Japanese ISPs (Internet Service Providers). To grasp the relationships, logistic regression analysis is used. The results clarify that there are relationships between information security incidents and the countermeasures. Concretely, there is a positive relationship between information security incidents and the number of information security systems introduced as well as a negative relationship between information security incidents and information security education. It is also pointed out that (especially, local) ISPs do not execute efficient information security countermeasures/ investment concerned with systems, and it is suggested that they should positively execute information security education. In addition, to further heighten the information security level of Japanese telecommunication infrastructure, the necessity and importance of the government to implement policy to support the countermeasures of ISPs is insisted.
Abstract: Insufficient Quality of Service (QoS) of Voice over
Internet Protocol (VoIP) is a growing concern that has lead the need
for research and study. In this paper we investigate the performance
of VoIP and the impact of resource limitations on the performance of
Access Networks. The impact of VoIP performance in Access
Networks is particularly important in regions where Internet
resources are limited and the cost of improving these resources is
prohibitive. It is clear that perceived VoIP performance, as measured
by mean opinion score [2] in experiments, where subjects are asked
to rate communication quality, is determined by end-to-end delay on
the communication path, delay variation, packet loss, echo, the
coding algorithm in use and noise. These performance indicators can
be measured and the affect in the Access Network can be estimated.
This paper investigates the congestion in the Access Network to the
overall performance of VoIP services with the presence of other
substantial uses of internet and ways in which Access Networks can
be designed to improve VoIP performance. Methods for analyzing
the impact of the Access Network on VoIP performance will be
surveyed and reviewed. This paper also considers some approaches
for improving performance of VoIP by carrying out experiments
using Network Simulator version 2 (NS2) software with a view to
gaining a better understanding of the design of Access Networks.
Abstract: In recent times, the problem of Unsolicited Bulk
Email (UBE) or commonly known as Spam Email, has increased at a
tremendous growth rate. We present an analysis of survey based on
classifications of UBE in various research works. There are many
research instances for classification between spam and non-spam
emails but very few research instances are available for classification
of spam emails, per se. This paper does not intend to assert some
UBE classification to be better than the others nor does it propose
any new classification but it bemoans the lack of harmony on number
and definition of categories proposed by different researchers. The
paper also elaborates on factors like intent of spammer, content of
UBE and ambiguity in different categories as proposed in related
research works of classifications of UBE.
Abstract: This study aimed to evaluate regional soil Borkhar of
the metals Lead has been made. In this field study fires visits to the
regions. The limit of this study located in the East refineries,
petrochemical and power plant to 20 km was selected. The 41 soil
samples from depths of 0 to 10 cm in area and were randomized. Soil
samples were transported to the laboratory and by air was dry and
passed through 2-mil thickness sieve. In the laboratory of physical
and chemical characteristics and concentrations of total absorption
was measured. The results showed that the amount of lead in soil in
many parts of the range higher than the standard limit. Survey maps
show that the lead spatial distribution of the region does not special
pattern.