Abstract: Currently, business environment is characterized by pressure caused by stiff competition, constant changes (e.g., product/ technological innovations, decreasing product lifecycles, and product proliferation), and a high level of market uncertainty band unpredictability. The agility of the Supply Chain Management (SCM) is clearly identified as a key factor for success and a strategic essential lever. This paper explores the impact of deploying competence management and Supply Chain Operations Reference (SCOR) model on firm performance. Our approach is based on a systemic view by considering the SCOR reference model as the heart of competence management system.
Abstract: This paper presents a research agenda on the SCOR
model adaptation. SCOR model is designated to measure supply
chain performance and logistics impact across the boundaries of
individual organizations. It is at its growing stage of its life cycle and
is enjoying the leverage of becoming the industry standard. The
SCOR model has been developed and used widely in developed
countries context. This research focuses on the SCOR model
adaptation for the manufacturing industry in developing countries.
With a necessary understanding of the characteristics, difficulties and
problems of the manufacturing industry in developing countries-
supply chain; consequently, we will try to designs an adapted model
with its building blocks: business process model, performance
measures and best practices.
Abstract: Nowadays, where most of the leading economies are
service oriented and e-business is being widely used for their
management, supply chain management has become one of the most
studied and practiced fields. Quality has an important role on today-s
business processes, so it is important to understand the impact of IT
service quality on the performance of supply chains. This paper will
start by analyzing the Supply Chain Operations Reference (SCOR)
model and each of its five activities: Plan, Source, Make, Delivery,
and Return. This article proposes a framework for analyzing Effect of
IT Service Quality on Supply Chain Performance. Using the
proposed framework, hypotheses are framed for the direct effect of IT
service quality on Supply Chain Performance and its indirect effect
through effective Supply Chain Management. The framework will be
validated empirically based on the surveys of executives of various
organizations and statistical analyses of the data collected.