Abstract: Given the importance of ports as links in the global
supply chains and because they are key elements to induce
competitiveness in their hinterlands, the number of studies devoted to
port governance, management and operations has increased in the last
decades. Some of these studies address the port governance model as
an element to improve coordination among the actors of the portlogistics
chain and to generate a better port performance. In this
context, the present study analyzes the governance of Port of Santos
through individual interviews with port managers, based on a
conceptual model that considers the key dimensions associated with
port governance. The results reinforce the usefulness of the applied
model and highlight some existing improvement opportunities in the
port studied.