Abstract: Data warehousing success is not high enough. User
dissatisfaction and failure to adhere to time frames and budgets are
too common. Most traditional information systems practices are
rooted in hard systems thinking. Today, the great systems thinkers
are forgotten by information systems developers. A data warehouse
is still a system and it is worth investigating whether systems
thinkers such as Churchman can enhance our practices today. This
paper investigates data warehouse development practices from a
systems thinking perspective. An empirical investigation is done in
order to understand the everyday practices of data warehousing
professionals from a systems perspective. The paper presents a
model for the application of Churchman-s systems approach in data
warehouse development.