Abstract: Previous studies have indicated that one of the most
critical failure reasons of enterprise systems is the lack of knowledge
sharing and utilization across organizations. As a consequence, many
information systems researchers have paid attention to examining the
effect of absorptive capacity closely associated with knowledge
sharing and transferring on IS usage performance. A lack of
communications and interactions due to a lack of organizational
citizenship behavior might lead to weak absorptive capacity and thus
negatively influence knowledge sharing across organizations. In this
study, a theoretical model which delves into the relationship between
usage performance of enterprise systems and its determinants was
established.
Abstract: Cognizant of the fact that enterprise systems involve
organizational change and their implementation is over shadowed by a
high failure rate, it is argued that there is the need to focus attention on
employees- perceptions of such organizational change when
explaining adoption behavior of enterprise systems. For this purpose,
the research incorporates a conceptual constructo fattitude toward
change that captures views about the need for organizational change.
Centered on this conceptual construct, the research model includes
beliefs regarding the system and behavioral intention as its
consequences, and the personal characteristics of organizational
commitment and perceived personal competence as its antecedents.
Structural equation analysis using LISREL provides significant
support for the proposed relationships. Theoretical and practical
implications are discussed along with limitations.