Abstract: This paper examines the influence of communication
form on employee uncertainty during mergers and acquisitions
(M&As). Specifically, the author uses narrative theory to analyze
how narrative organizational communication affects the three
components of uncertainty – decreased predictive, explanatory, and
descriptive ability. It is hypothesized that employees whose
organizations use narrative M&A communication will have greater
predictive, explanatory, and descriptive abilities than employees of
organizations using non-narrative M&A communication. This paper
contributes to the stream of research examining uncertainty during
mergers and acquisitions and argues that narratives are an effective
means of managing uncertainty in the mergers and acquisitions
context.