Abstract: This paper presents a model of case based corporate
memory named ReCaRo (REsource, CAse, ROle). The approach
suggested in ReCaRo decomposes the domain to model through a set
of components. These components represent the objects developed by
the company during its activity. They are reused, and sometimes,
while bringing adaptations. These components are enriched by
knowledge after each reuse. ReCaRo builds the corporate memory on
the basis of these components. It models two types of knowledge: 1)
Business Knowledge, which constitutes the main knowledge capital
of the company, refers to its basic skill, thus, directly to the
components and 2) the Experience Knowledge which is a specialised
knowledge and represents the experience gained during the handling
of business knowledge. ReCaRo builds corporate memories which
are made up of five communicating ones.