Abstract: This paper aims at a new challenge of customer
satisfaction on mobile customer relationship management. In this
paper presents a conceptualization of mCRM on its unique
characteristics of customer satisfaction. Also, this paper develops an
empirical framework in conception of customer satisfaction in
mCRM. A single-case study is applied as the methodology. In order to
gain an overall view of the empirical case, this paper accesses to
invisible and important information of company in this investigation.
Interview is the key data source form the main informants of the
company through which the issues are identified and the proposed
framework is built. It supports the development of customer
satisfaction in mCRM; links this theoretical framework into practice;
and provides the direction for future research. Therefore, this paper is
very useful for the industries as it helps them to understand how
customer satisfaction changes the mCRM structure and increase the
business competitive advantage. Finally, this paper provides a
contribution in practice by linking a theoretical framework in
conception of customer satisfaction in mCRM for companies to a
practical real case.
Abstract: A talking head system (THS) is presented to animate
the face of a speaking 3D avatar in such a way that it realistically
pronounces the given Korean text. The proposed system consists of
SAPI compliant text-to-speech (TTS) engine and MPEG-4 compliant
face animation generator. The input to the THS is a unicode text that is
to be spoken with synchronized lip shape. The TTS engine generates a
phoneme sequence with their duration and audio data. The TTS
applies the coarticulation rules to the phoneme sequence and sends a
mouth animation sequence to the face modeler. The proposed THS can
make more natural lip sync and facial expression by using the face
animation generator than those using the conventional visemes only.
The experimental results show that our system has great potential for
the implementation of talking head for Korean text.
Abstract: In this paper, a novel associative memory model will be proposed and applied to memory retrievals based on the conventional continuous time model. The conventional model presents memory capacity is very low and retrieval process easily converges to an equilibrium state which is very different from the stored patterns. Genetic Algorithms is well-known with the capability of global optimal search escaping local optimum on progress to reach a global optimum. Based on the well-known idea of Genetic Algorithms, this work proposes a heuristic rule to make a mutation when the state of the network is trapped in a spurious memory. The proposal heuristic associative memory show the stored capacity does not depend on the number of stored patterns and the retrieval ability is up to ~ 1.
Abstract: The objective of present work is to stimulate the
machining of material by electrical discharge machining (EDM) to
give effect of input parameters like discharge current (Ip), pulse on
time (Ton), pulse off time (Toff) which can bring about changes in the
output parameter, i.e. material removal rate. Experimental data was
gathered from die sinking EDM process using copper electrode and
Medium Carbon Steel (AISI 1040) as work-piece. The rules of
membership function (MF) and the degree of closeness to the
optimum value of the MMR are within the upper and lower range of
the process parameters. It was found that proposed fuzzy model is in
close agreement with the experimental results. By Intelligent, model
based design and control of EDM process parameters in this study
will help to enable dramatically decreased product and process
development cycle times.
Abstract: The kinetics of palm oil catalytic cracking over
aluminum containing mesoporous silica Al-MCM-41 (5% Al) was
investigated in a batch autoclave reactor at the temperatures range of
573 – 673 K. The catalyst was prepared by using sol-gel technique
and has been characterized by nitrogen adsorption and x-ray
diffraction methods. Surface area of 1276 m2/g with average pore
diameter of 2.54 nm and pore volume of 0.811 cm3/g was obtained.
The experimental catalytic cracking runs were conducted using 50 g
of oil and 1 g of catalyst. The reaction pressure was recorded at
different time intervals and the data were analyzed using Levenberg-
Marquardt (LM) algorithm using polymath software. The results
show that the reaction order was found to be -1.5 and activation
energy of 3200 J/gmol.
Abstract: In this paper, the data correction algorithm is suggested
when the environmental air temperature varies. To correct the infrared
data in this paper, the initial temperature or the initial infrared image
data is used so that a target source system may not be necessary. The
temperature data obtained from infrared detector show nonlinear
property depending on the surface temperature. In order to handle this
nonlinear property, Taylor series approach is adopted. It is shown that
the proposed algorithm can reduce the influence of environmental
temperature on the components in the board. The main advantage of
this algorithm is to use only the initial temperature of the components
on the board rather than using other reference device such as black
body sources in order to get reference temperatures.
Abstract: Spectrum is a scarce commodity, and considering the spectrum scarcity faced by the wireless-based service providers led to high congestion levels. Technical inefficiencies from pooled, since all networks share a common pool of channels, exhausting the available channels will force networks to block the services. Researchers found that cognitive radio (CR) technology may resolve the spectrum scarcity. A CR is a self-configuring entity in a wireless networking that senses its environment, tracks changes, and frequently exchanges information with their networks. However, CRN facing challenges and condition become worst while tracks changes i.e. reallocation of another under-utilized channels while primary network user arrives. In this paper, channels or resource reallocation technique based on DNA-inspired computing algorithm for CRN has been proposed.
Abstract: This paper presents an algorithm to estimate the parameters of two closely spaced sinusoids, providing a frequency resolution that is more than 800 times greater than that obtained by using the Discrete Fourier Transform (DFT). The strategy uses a highly optimized grid search approach to accurately estimate frequency, amplitude and phase of both sinusoids, keeping at the same time the computational effort at reasonable levels. The proposed method has three main characteristics: 1) a high frequency resolution; 2) frequency, amplitude and phase are all estimated at once using one single package; 3) it does not rely on any statistical assumption or constraint. Potential applications to this strategy include the difficult task of resolving coincident partials of instruments in musical signals.
Abstract: The purpose of Grid computing is to utilize
computational power of idle resources which are distributed in
different areas. Given the grid dynamism and its decentralize
resources, there is a need for an efficient scheduler for scheduling
applications. Since task scheduling includes in the NP-hard problems
various researches have focused on invented algorithms especially
the genetic ones. But since genetic is an inherent algorithm which
searches the problem space globally and does not have the efficiency
required for local searching, therefore, its combination with local
searching algorithms can compensate for this shortcomings. The aim
of this paper is to combine the genetic algorithm and GELS (GAGELS)
as a method to solve scheduling problem by which
simultaneously pay attention to two factors of time and number of
missed tasks. Results show that the proposed algorithm can decrease
makespan while minimizing the number of missed tasks compared
with the traditional methods.
Abstract: A fuzzy classifier using multiple ellipsoids approximating decision regions for classification is to be designed in this paper. An algorithm called Gustafson-Kessel algorithm (GKA) with an adaptive distance norm based on covariance matrices of prototype data points is adopted to learn the ellipsoids. GKA is able toadapt the distance norm to the underlying distribution of the prototypedata points except that the sizes of ellipsoids need to be determined a priori. To overcome GKA's inability to determine appropriate size ofellipsoid, the genetic algorithm (GA) is applied to learn the size ofellipsoid. With GA combined with GKA, it will be shown in this paper that the proposed method outperforms the benchmark algorithms as well as algorithms in the field.
Abstract: A frequency grouping approach for multi-channel
instantaneous blind source separation (I-BSS) of convolutive
mixtures is proposed for a lower net residual inter-symbol
interference (ISI) and inter-channel interference (ICI) than the
conventional short-time Fourier transform (STFT) approach. Starting
in the time domain, STFTs are taken with overlapping windows to
convert the convolutive mixing problem into frequency domain
instantaneous mixing. Mixture samples at the same frequency but
from different STFT windows are grouped together forming unique
frequency groups.
The individual frequency group vectors are input to the I-BSS
algorithm of choice, from which the output samples are dispersed
back to their respective STFT windows. After applying the inverse
STFT, the resulting time domain signals are used to construct the
complete source estimates via the weighted overlap-add method
(WOLA). The proposed algorithm is tested for source deconvolution
given two mixtures, and simulated along with the STFT approach to
illustrate its superiority for fairly motionless sources.
Abstract: This article investigates a contribution of synthesized visual speech. Synthesis of visual speech expressed by a computer consists in an animation in particular movements of lips. Visual speech is also necessary part of the non-manual component of a sign language. Appropriate methodology is proposed to determine the quality and the accuracy of synthesized visual speech. Proposed methodology is inspected on Czech speech. Hence, this article presents a procedure of recording of speech data in order to set a synthesis system as well as to evaluate synthesized speech. Furthermore, one option of the evaluation process is elaborated in the form of a perceptual test. This test procedure is verified on the measured data with two settings of the synthesis system. The results of the perceptual test are presented as a statistically significant increase of intelligibility evoked by real and synthesized visual speech. Now, the aim is to show one part of evaluation process which leads to more comprehensive evaluation of the sign speech synthesis system.
Abstract: Since large power transformers are the most
expensive and strategically important components of any power
generator and transmission system, their reliability is crucially
important for the energy system operation. Also, Circuit breakers are
very important elements in the power transmission line so monitoring
the events gives a knowledgebase to determine time to the next
maintenance. This paper deals with the introduction of the
comparative method of the state estimation of transformers and
Circuit breakers using continuous monitoring of voltage, current.
This paper gives details a new method based on wavelet to apparatus
insulation monitoring. In this paper to insulation monitoring of
transformer, a new method based on wavelet transformation and
neutral point analysis is proposed. Using the EMTP tools, fault in
transformer winding and the detailed transformer winding model
were simulated. The current of neutral point of winding was analyzed
by wavelet transformation. It is shown that the neutral current of the
transformer winding has useful information about fault in insulation
of the transformer.
Abstract: Fuzzy linear programming is an application of fuzzy set theory in linear decision making problems and most of these problems are related to linear programming with fuzzy variables. A convenient method for solving these problems is based on using of auxiliary problem. In this paper a new method for solving fuzzy variable linear programming problems directly using linear ranking functions is proposed. This method uses simplex tableau which is used for solving linear programming problems in crisp environment before.
Abstract: A novel concept to balance and tradeoff between
make-to-stock and make-to-order has been hybrid MTS/MTO production context. One of the most important decisions involved in
the hybrid MTS/MTO environment is determining whether a product
is manufactured to stock, to order, or hybrid MTS/MTO strategy. In this paper, a model based on analytic network process is developed to tackle the addressed decision. Since the regarded decision deals with
the uncertainty and ambiguity of data as well as experts- and
managers- linguistic judgments, the proposed model is equipped with
fuzzy sets theory. An important attribute of the model is its generality due to diverse decision factors which are elicited from the
literature and developed by the authors. Finally, the model is validated by applying to a real case study to reveal how the proposed
model can actually be implemented.
Abstract: A new observer based fault detection and diagnosis
scheme for predicting induction motors- faults is proposed in this
paper. Prediction of incipient faults, using different variants of
Kalman filter and their relative performance are evaluated. Only soft
faults are considered for this work. The data generation, filter
convergence issues, hypothesis testing and residue estimates are
addressed. Simulink model is used for data generation and various
types of faults are considered. A comparative assessment of the
estimates of different observers associated with these faults is
included.
Abstract: This research aimed to study correlation between
work satisfaction and organization core value of officers in
Waterworks Authority, Bangkean Branch. Sample group of the study
was 112 officers who worked in the Waterworks Authority,
Bangkean Branch. Questionnaires were employed as a research tools,
while, Percentage, Mean, Standard Deviation, T-test, One-way
ANOVA, and Pearson Product Moment Correlation were claimed as
statistics used in this study. Researcher found that overall and
individual aspects of work satisfaction namely, work characteristic,
work progress, and colleagues significantly correlated with
organization core value in aspect of perception in choice of work at
0.5, 0.01, and 0.01 respectively. Also, such aspects were compatible
with income at .05 which indicated the low level of correlation, mid
low correlation respectively at the same direction, same direction,
opposite direction, and same direction, correspondingly.
Abstract: In the normal operation conditions of a pico satellite,
conventional Unscented Kalman Filter (UKF) gives sufficiently good
estimation results. However, if the measurements are not reliable
because of any kind of malfunction in the estimation system, UKF
gives inaccurate results and diverges by time. This study, introduces
Robust Unscented Kalman Filter (RUKF) algorithms with the filter
gain correction for the case of measurement malfunctions. By the use
of defined variables named as measurement noise scale factor, the
faulty measurements are taken into the consideration with a small
weight and the estimations are corrected without affecting the
characteristic of the accurate ones. Two different RUKF algorithms,
one with single scale factor and one with multiple scale factors, are
proposed and applied for the attitude estimation process of a pico
satellite. The results of these algorithms are compared for different
types of measurement faults in different estimation scenarios and
recommendations about their applications are given.
Abstract: The problem addressed herein is the efficient management of the Grid/Cluster intense computation involved, when the preconditioned Bi-CGSTAB Krylov method is employed for the iterative solution of the large and sparse linear system arising from the discretization of the Modified Helmholtz-Dirichlet problem by the Hermite Collocation method. Taking advantage of the Collocation ma-trix's red-black ordered structure we organize efficiently the whole computation and map it on a pipeline architecture with master-slave communication. Implementation, through MPI programming tools, is realized on a SUN V240 cluster, inter-connected through a 100Mbps and 1Gbps ethernet network,and its performance is presented by speedup measurements included.
Abstract: Self-organizing map (SOM) is a well known data
reduction technique used in data mining. It can reveal structure in
data sets through data visualization that is otherwise hard to detect
from raw data alone. However, interpretation through visual
inspection is prone to errors and can be very tedious. There are
several techniques for the automatic detection of clusters of code
vectors found by SOM, but they generally do not take into account
the distribution of code vectors; this may lead to unsatisfactory
clustering and poor definition of cluster boundaries, particularly
where the density of data points is low. In this paper, we propose the
use of an adaptive heuristic particle swarm optimization (PSO)
algorithm for finding cluster boundaries directly from the code
vectors obtained from SOM. The application of our method to
several standard data sets demonstrates its feasibility. PSO algorithm
utilizes a so-called U-matrix of SOM to determine cluster boundaries;
the results of this novel automatic method compare very favorably to
boundary detection through traditional algorithms namely k-means
and hierarchical based approach which are normally used to interpret
the output of SOM.