Abstract: The development, operation and maintenance of
Integrated Waste Management Systems (IWMS) affects essentially
the sustainable concern of every region. The features of such systems
have great influence on all of the components of sustainability. In
order to reach the optimal way of processes, a comprehensive
mapping of the variables affecting the future efficiency of the system
is needed such as analysis of the interconnections among the
components and modeling of their interactions. The planning of a
IWMS is based fundamentally on technical and economical
opportunities and the legal framework. Modeling the sustainability
and operation effectiveness of a certain IWMS is not in the scope of
the present research. The complexity of the systems and the large
number of the variables require the utilization of a complex approach
to model the outcomes and future risks. This complex method should
be able to evaluate the logical framework of the factors composing
the system and the interconnections between them. The authors of
this paper studied the usability of the Fuzzy Cognitive Map (FCM)
approach modeling the future operation of IWMS’s. The approach
requires two input data set. One is the connection matrix containing
all the factors affecting the system in focus with all the
interconnections. The other input data set is the time series, a
retrospective reconstruction of the weights and roles of the factors.
This paper introduces a novel method to develop time series by
content analysis.
Abstract: This study examines several critical dimensions of eservice
quality overlooked in the existing literature and proposes a
model and instrument framework for measuring customer perceived
e-service quality in the banking sector. The initial design was derived
from a pool of instrument dimensions and their items from the
existing literature review by content analysis. Based on focused
group discussion, nine dimensions were extracted. An exploratory
factor analysis approach was applied to data from a survey of 323
respondents. The instrument has been designed specifically for the
banking sector. Research data was collected from bank customers
who use electronic banking in a developing economy. A nine-factor
instrument has been proposed to measure the e-service quality. The
instrument has been checked for reliability. The validity and sample
place limited the applicability of the instrument across economies and
service categories. Future research must be conducted to check the
validity. This instrument can help bankers in developing economies
like India to measure the e-service quality and make improvements.
The present study offers a systematic procedure that provides insights
on to the conceptual and empirical comprehension of customer
perceived e-service quality and its constituents.
Abstract: This research study is an exploration of the selfdirected
professional development of teachers who teach in public
schools in an era of democracy and educational change in South
Africa. Amidst an ever-changing educational system, the teachers in
this study position themselves as self-directed teacher-learners where
they adopt particular learning practices which enable change within
the broader discourses of public schooling. Life-story interviews
were used to enter into the private and public spaces of five teachers
which offer glimpses of how particular systems shaped their
identities, and how the meanings of self-directed teacher-learner
shaped their learning practices. Through the Multidimensional
Framework of Analysis and Interpretation the teachers’ stories were
analysed through three lenses: restorying the field texts - the self
through story; the teacher-learner in relation to social contexts, and
practices of self-directed learning. This study shows that as teacherlearners
learn for change through self-directed learning practices,
they develop their agency as transformative intellectuals, which is
necessary for the reworking of South African public schools.
Abstract: The study is a review of the literature concerning the
consequences of non-standard monetary policy, which are used by
central banks during unconventional periods, threatening banking
sector instability. In particular, the attention was paid to the effects of
non-standard monetary policy tools for financial markets. However,
the empirical evidence about their effects and real consequences for
financial markets is still not final. The main aim of the study is to
survey consequences of standard and non-standard monetary policy
instruments, implemented during the global financial crisis in the
United States, United Kingdom and euro area, with particular
attention to the results for the stabilization of global financial
markets. The study consists mainly of the empirical review,
indicating the impact of the implementation of these tools for
financial markets. The following research methods were used in the
study: literature studies, including domestic and foreign literature,
cause and effect analysis and statistical analysis.
Abstract: In and around Erode District, it is estimated that more
than 1250 chemical and allied textile processing fabric industries are
affected, partially closed and shut off for various reasons such as poor
management, poor supplier performance, lack of planning for
productivity, fluctuation of output, poor investment, waste analysis,
labor problems, capital/labor ratio, accumulation of stocks, poor
maintenance of resources, deficiencies in the quality of fabric, low
capacity utilization, age of plant and equipment, high investment and
input but low throughput, poor research and development, lack of
energy, workers’ fear of loss of jobs, work force mix and work ethic.
The main objective of this work is to analyze the existing conditions
in textile fabric sector, validate the break even of Total Productivity
(TP), analyze, design and implement fuzzy sets and mathematical
programming for improvement of productivity and quality
dimensions in the fabric processing industry. It needs to be
compatible with the reality of textile and fabric processing industries.
The highly risk events from productivity and quality dimension were
found by fuzzy systems and results are wrapped up among the textile
fabric processing industry.
Abstract: Code- mixing in spontaneous speech has been widely
discussed, but not in virtual situations; especially in context of the
third language learning students. Thus, this study is an attempt to
explore the linguistic characteristics of the mixing of Japanese,
English and Thai in a mobile Line chat room by students with their
background of English as L2, Japanese as L3 and Thai as mother
tongue. The result found that insertion of Thai content words is a very
common linguistic phenomenon embedded with the other two
languages in the sentences. As chatting is to be ‘relational’ or
‘interactional’, it affected the style of lexical choices to be speech-like,
more personal and emotionally-related. A personal pronoun in
Japanese is often mixed into the sentences. The Japanese
sentence-final question particle か “ka” was added to the end of the
sentence based on Thai grammar rules. Some unique characteristics
were created while chatting.
Abstract: Prior to quantifying the variables of the information
model for using school terminology in Croatia's region of Dalmatia
from 1884 to 2014, the most relevant model variables had to be
determined: historical circumstances, standard of living, education
system, linguistic situation, and media. The research findings show
that there was no significant transfer of the 1884 school terms into
1949 usage; likewise, the 1949 school terms were not widely used in
2014. On the other hand, the research revealed that the meaning of
school terms changed over the decades. The quantification of the
variables will serve as the groundwork for creating an information
model for using school terminology in Dalmatia from 1884 to 2014
and for defining direct growth rates in further research.
Abstract: The problem of psychologist training remains a key
priority in Armenia. During the Soviet period, the notion of a
psychologist was obscure not only in Armenia but also in other
Soviet republics. The breakup of the Soviet Union triggered a gradual
change in this area activating the cooperation with specialists from
other countries. The need for recovery from the psychological trauma
caused by the 1988 earthquake pushed forward the development of
practical psychology in Armenia. This phenomenon led to positive
changes in perception of and interest to a psychologist
profession.Armenian universities started designing special programs
for psychologists’ preparation. Armenian psychologists combined
their efforts in the field of training relevant specialists.
During the recent years, the Bologna educational system was
introduced in Armenia which led to implementation of education
quality improvement programs. Nevertheless, even today the issue of
psychologists’ training is not yet settled in Armenian universities. So
far graduate psychologists haven’t got a clear idea of personal and
professional qualities of a psychologist. Recently, as a result of
educational reforms, the psychology curricula underwent changes,
but so far they have not led to a desired outcome. Almost all curricula
in certain specialties are aimed to form professional competencies
and strengthen practical skills.
A survey conducted in Armenia aimed to identify what are the
ideas of young psychology specialists on the image of a psychologist.
The survey respondents were 45 specialists holding bachelor’s degree
as well as 30 master degree graduates, who have not been working
yet. The research reveals that we need to change the approach of
preparing psychology practitioners in the universities of Armenia.
Such an approach to psychologist training will make it possible to
train qualified specialists for enhancement of modern psychology
theory and practice.
Abstract: The research was conducted to empirically validate
the proposed maturity model of e-Government implementation,
composed of four dimensions, further specified by 54 success factors
as attributes. To do so, there are two steps were performed. First,
expert’s judgment was conducted to test its content validity. The
second, reliability study was performed to evaluate inter-rater
agreement by using Fleiss Kappa approach. The kappa statistic
(kappa coefficient) is the most commonly used method for testing the
consistency among raters. Fleiss Kappa was a generalization of
Kappa in extensions to the case of more than two raters (multiple
raters) with multi-categorical ratings. Our findings show that most
attributes of the proposed model were related to their corresponding
dimensions. According to our results, The percentage of agree
answers given by the experts was 73.69% in dimension A, 89.76% in
B, 81.5% in C and 60.37% in D. This means that more than half of
the attributes of each dimensions were appropriate or relevant to the
dimensions they were supposed to measure, while 85% of attributes
were relevant enough to their corresponding dimensions. Inter-rater
reliability coefficient also showed satisfactory result and interpreted
as substantial agreement among raters. Therefore, the proposed
model in this paper was valid and reliable to measure the maturity of
e-Government implementation.
Abstract: Mahasweta Devi and Toni Morrison are the two
stalwarts of the Indian English and the Afro-American literature
respectively. The writings of these two novelists are authentic and
powerful records of the lives of the people because much of their
personal experiences have gone into the making of their works. Devi,
a representative force of the Indian English literature, is also a social
activist working with the tribals of Bihar, Jharkhand, Orissa and West
Bengal. Most of her works echo the lives and struggles of the
subalterns as is evident in her “best beloved book” Chotti Munda and
His Arrow. The novelist focuses on the struggle of the tribals against
the colonial and the feudal powers to create their own identity,
thereby, embarking on the ideological project of ‘setting the record
straight’. The Nobel Laureate Toni Morrison, on the other hand,
brings to the fore the crucial issues of gender, race and class in many
of her significant works. In one of her representative works Sula, the
protagonist emerges as a non- conformist and directly confronts the
notion of a ‘good woman’ nurtured by the community of the Blacks.
In addition to this, the struggle of the Blacks against the White
domination, also become an important theme of the text. The thrust
of the paper lies in making a critical analysis of the portrayal of the
heroic attempts of the subaltern protagonist and the artistic endeavor
of the novelists in challenging the stereotypes.
Abstract: This paper will examine the need for more aggressive
public policies around bodily, reproductive and sexual health
education for young people with disabilities in the United States.
This paper will consider the policies around sexuality education
for students in the United States and the recommendation for national
standards around sexuality education. We will investigate the
intersection of these policies and recommendations for students with
disabilities and the Individuals with Disabilities Education Act
(IDEA): what this means for students with disabilities’ access to
comprehensive sexuality education and how it affects their behaviors
and outcomes.
Abstract: Contracting authorities in the public sector are
obligated to apply the principles provided for in the Polish law for the
evaluation and selection of contractors. In order to analyse the
methods of contractors selecting applied in practice by public clients,
the notices of contract award results for construction works were
analysed. The analysis shows that the procedure selected more and
more often is open competitive bidding, where the assessment of the
competence of contractors is not very precise, as well as noncompetitive
bidding, i.e. single source procurement. The share of
procurement procedures, where the only criterion is price, is
increasing. The solution to the problems existing here might be the
introduction of one of the forms of pre-selection of contractors. The
article also briefly discusses verification systems for companies
applying for public contracts used in EU countries.
Abstract: The article deals with one of the most significant
issues concerning the functioning of the public sector in the European
Union. The objectives of good governance were formulated by the
EU itself and also the Scholars in reaction to the discussion that
started a decade ago and concerned the role of the government in 21st
century, the future of integration processes and globalization
challenges in Europe. Currently, the concept of good governance is
mainly associated with the improvement of management of public
policies in the European Union, concerning both domestic and EU
policies. However, it goes beyond the issues of state capacity and
effectiveness of management. Good governance relates also to
societal participation in the public administration and verification of
decisions made in public authorities’ (including public
administration). Indirectly, the concept and practice of good
governance are connected to societal legitimisation of public bodies
in the European Union.
Abstract: In the last few decades, many southeast-Asia women
migrate to Taiwan by marriage, and it usually takes several years for
them to acquire Taiwanese citizenship. This study investigates the
relationship between their citizenship acquisition and whether they
develop Taiwanese identities, and how does it affect their ethnical
identity towards their original ethnics. Furthermore, the present study
also explores that whether citizenship acquisition help the immigrant
women to explore the host society further and make commitment to it,
or the identification towards mainstream Taiwanese society is only
symbolic and superficial? One hundred and ninety-two immigrant
women were measured using Multigroup Ethnic Identity
Measure-Revised and a global 10-point ethnic identity question.
Correlation tests, t-test, and hierarchical regression were performed to
answer the above questions. The results revealed that citizenship
acquisition does help immigrant women to identify with Taiwanese
society, but it does not affect how they identify with their own ethnics.
Furthermore, the results also indicated that acquiring citizenship
would not help these immigrant women become involved in deeper
cultural exploration of Taiwan nor would it encourage them to make
commitments to the host society.
Abstract: Although it is not intended to identify distance
education students as a homogeneous group, recent research has
demonstrated that there are some demographic and personality
common traits among most of them that provide the basis for the
description of a typical distance learning student. The purpose of this
paper is to describe these common traits and to facilitate their
learning journey within a distance education program. The described
research is an initiative of the Distance Education Unit at the
European University Cyprus (Laureate International Universities) in
the context of its action for the improvement of the students’
performance.
Abstract: The transition period of Kosovo society brought
fundamental changes in all the spheres of organizing life. This was
the period when also in the cultural tradition the biggest movement
and an emerging from ‘isolation’ or from the ‘shell’ occurred.
Transformation of the traditional and embracing of the modern began
here. The same was experienced and is currently being experienced
also by Gjakova and its surrounding which is historically renowned
for its great tradition and culture.
The population of this region is actually facing a transition from
the traditional system into the modern one and quite often with huge
leaps.
These ‘movements’ or ‘evolutions’ of the society of this region,
besides the numerous positive things it ‘harvested’, also brought
things that do not at all correspond with their tradition as well as new
criminal occurrences which in the past were not present in this area.
Furthermore, some of the ‘new’ behaviors that are embraced from
other ‘cultures’ and ‘civilizations’, and which are often exceeded, are
quite perturbing. The security situation is also worrying, particularly
following the appearance of some new criminal occurrences.
Therefore, with this research paper we will strive to analyze the
new cultural “intersections” as well as the nature of the origin of
some new very worrying criminal occurrences. We will present there
also some factors inciting into these occurrences, which were
confessed by the persons involved in these criminal occurrences and
who come from this very region.
Abstract: Given the dynamic nature of the higher education
landscape, induction programmes for new academics has become the
norm nowadays to support academics negotiate these rough terrain.
This study investigates an induction programme for new academics
in a higher education institution to establish what difference it has
made to participants. The findings revealed that the benefits ranged
from creating safe spaces for collaboration and networking to
fostering reflective practice and contributing to the scholarship of
teaching and learning. The study also revealed that some of the
intentions of the programme may not have been achieved, for
example transformative learning. This led to questioning whether this
intention is an appropriate one given the short duration of the
programme and the long, drawn out process of transformation. It may
be concluded that the academic induction programme in this study
serves to sow the seeds for transformative learning through fostering
critically reflective practice. Recommendations for further study
could include long term impact of the programme on student learning
and success, these being the core business of higher education. It is
also recommended that in addition to an induction programme, the
university invests in a mentoring programme for new staff and extend
the support for academics in order to sustain critical reflection and
which may contribute to transformative educational practice.
Abstract: Testing the first year students of Informatics at the
University of Debrecen revealed that students start their tertiary
studies in programming with a low level of programming knowledge
and algorithmic skills. The possible reasons which lead the students
to this very unfortunate result were examined. The results of the test
were compared to the students’ results in the school leaving exams
and to their self-assessment values. It was found that there is only a
slight connection between the students’ results in the test and in the
school leaving exams, especially at intermediate level. Beyond this,
the school leaving exams do not seem to enable students to evaluate
their own abilities.
Abstract: An exploration of the related literature reveals that all
instruction methods aim at training autonomous learners. After the
turn of second language pedagogy toward learner-oriented strategies,
learners’ needs were more focused. Yet; the historical, social and
political aspects of learning were still neglected. The present study
investigates the notion of autonomous learning and explains its
various facets from a pedagogical point of view. Furthermore;
different elements, fields and scopes of autonomous learning will be
explored. After exploring different aspects of autonomy, it is
postulated that liberatory autonomy is highlighted since it not only
covers social autonomy but also reveals learners’ capabilities and
human potentials. It is also recommended that learners consider
different elements of autonomy such as motivation, knowledge,
confidence, and skills.
Abstract: The purpose of this study is to examine the possible
link between employee and customer satisfaction. The service
provided by employees, help to build a good relationship with
customers and can help at increasing their loyalty. Published data for
job satisfaction and indicators of customer services of banks were
gathered from relevant published works which included data from
five different countries. The scores of customers and employees
satisfaction of the different published works were transformed and
normalized to the scale of 1 to 100. The data were analyzed and a
regression analysis of the two parameters was used to describe the
link between employee’s satisfaction and customer’s satisfaction.
Assuming that employee satisfaction has a significant influence on
customer’s service and the resulting customer satisfaction, the
reviewed data indicate that employee’s satisfaction contributes
significantly on the level of customer satisfaction in the Banking
sector. There was a significant correlation between the two
parameters (Pearson correlation R2=0.52 P