Abstract: The risk sphere in business is fast changing and expanding. Almost anything has become a risk factor that will have potent, direct, and far reaching impacts on business. This paper examines the intensity of enterprise risk management (ERM) practices among the Malaysian public listed companies. The paper espouses a ERM framework comprising fourteen important implementation elements and processes. Results of the analysis indicate that the intensity of ERM implementation among the respondents is in the ‘good’ category of the semantic scale, which is deemed encouraging vis-à-vis the country’s regulatory regime.
Abstract: Opinion extraction about products from customer
reviews is becoming an interesting area of research. Customer
reviews about products are nowadays available from blogs and
review sites. Also tools are being developed for extraction of opinion
from these reviews to help the user as well merchants to track the
most suitable choice of product. Therefore efficient method and
techniques are needed to extract opinions from review and blogs. As
reviews of products mostly contains discussion about the features,
functions and services, therefore, efficient techniques are required to
extract user comments about the desired features, functions and
services. In this paper we have proposed a novel idea to find features
of product from user review in an efficient way. Our focus in this
paper is to get the features and opinion-oriented words about
products from text through auxiliary verbs (AV) {is, was, are, were,
has, have, had}. From the results of our experiments we found that
82% of features and 85% of opinion-oriented sentences include AVs.
Thus these AVs are good indicators of features and opinion
orientation in customer reviews.
Abstract: The purpose of this paper is to contribute to the body
of knowledge in the area of management accounting, particularly
performance measurement systems within the BSC framework, by
investigating empirically the extent of multiple performance
measures usage and their effects on the financial performance of
Jordanian banks in the branches level. Nevertheless, the result of this
study shows that the non-financial measures usages, particularly,
customer oriented indicators and product/ service oriented indicators,
appears to be important as it enhances firm performance.
Remarkably, the findings reveal that there is positive relationship
between the usages of multiple performance measures via overall
BSC measures and financial performance in the branches level.
Abstract: UK breweries generate extensive by products in the
form of spent grain, slurry and yeast. Much of the spent grain is
produced by large breweries and processed in bulk for animal feed.
Spent brewery grains contain up to 20% protein dry weight and up to
60% fiber and are useful additions to animal feed. Bulk processing is
economic and allows spent grain to be sold so providing an income
to the brewery. A proportion of spent grain, however, is produced by
small local breweries and is more variably distributed to farms or
other users using intermittent collection methods. Such use is much
less economic and may incur losses if not carefully assessed for
transport costs. This study reports an economic returns of using wet
brewery spent grain (WBSG) in animal feed using the Co-product
Optimizer Decision Evaluator model (Cattle CODE) developed by
the University of Nebraska to predict performance and economic
returns when byproducts are fed to finishing cattle. The results
indicated that distance from brewery to farm had a significantly
greater effect on the economics of use of small brewery spent grain
and that alternative uses than cattle feed may be important to
develop.
Abstract: The main objective of the paper has been represented
by the identification of the changes that occurred in the competitive
environment and their impact on the strategic marketing management
of companies in B2B market. At Romania-s level there has not yet
been done a similar research that studies change management in
crises on business to business field. In order to answer to the paper-s
objectives, a qualitative marketing research (in-depth structured
interview) was conducted, within the top management of 27
companies in Romanian business to business field. The main results
of the research highlight the necessity of a management of change, as
a result of the crises, as follows: changes in the corporate objectives
(from development objectives to maintaining objectives), changes
market segmentation and in competitive advantages, changes at the
level of market strategies and of the marketing mix.
Abstract: Nowadays, without the awareness of consumer
behavior and correct understanding of it, it is not possible for organizations to take appropriate measures to meet the consumer
needs and demands. The aim of this paper is the identification and
prioritization of the factors affecting the consumer behavior based on
the product value. The population of the study includes all the
consumers of furniture producing firms in East Azarbaijan province,
Iran. The research sample includes 93 people selected by the sampling formula in unlimited population. The data collection
instrument was a questionnaire, the validity of which was confirmed
through face validity and the reliability of which was determined,
using Cronbach's alpha coefficient. The Kolmogorov-Smironov test
was used to test data normality, the t-test for identification of factors
affecting the product value, and Friedman test for prioritizing the
factors. The results show that quality, satisfaction, styling, price, finishing operation, performance, safety, worth, shape, use, and
excellence are placed from 1 to 11 priorities, respectively.
Abstract: This study examines the effect of Islamic Corporate
Social Responsibility disclosure and on corporate reputation as well
as performance. These relationships are examined based on content
analysis of of annual reports of 17 Islamic banks in Malaysia for
2008, 2009 and 2010. Results of this study provide evidence that
CSR activities communicated in corporate annual reports are
significantly positively related with corporate reputation as well as
firm performance. These results indicate that CSR activities and
disclosure from Islamic perspectives are equally important business
strategies in creating continuous superior performance for
organisations. In addition, it also highlights that organisations need to
develop a stakeholder orientation particularly in an environment of
increasing pressure from jurisdictions dominated by Islamic
stakeholders on organisations engaging in Islamic products to
increase their social responsibilities from the Islamic perspectives.
Abstract: Although automotive industry has brought different beneficiaries to human life, it is being pointed out as one of the major cause of global air pollution which resulted in climate change, smog, green house gases (GHGs), and human diseases by many reasons. Since auto industry is one of the largest consumers of fossil fuels, the realization of green innovations is becoming a crucial choice to meet the challenges towards sustainable development. Recently, many auto manufacturers have embarked on green technology initiatives to gain a competitive advantage in the global market; however, innovative manufacturing systems and technologies can enhance operational performance only if the human resource management is in place to elicit the motivation of the employees and develop their organizational expertise. No organization can perform at peak levels unless each employee is committed to the company goals and works as an effective team member. Strategic human resource practices are the primary means by which firms can shape the skills, attitudes, and behavior of individuals to align with the business strategic objectives. This study investigates on the comprehensive approach of multiple advanced technology innovations and human resource management at Toyota Motor Corporation as the market leader of full hybrid technology in the automotive industry. Then, HRM framework of the company is described and three sets of human resource practices that support the innovation-oriented HR system, presented. Finally, a conceptual framework for innovativeness in green technology in automotive industry by applying a deliberate strategic HR management system and knowledge management with the intervening factors of organizational culture, knowledge application and knowledge sharing is proposed.
Abstract: Transport and logistics are the lifeblood of societies.
There is a strong correlation between overall growth in economic
activity and growth of transport. The movement of people and goods
has the potential for creating wealth and prosperity, therefore the
state of transportation infrastructure and especially the condition of
road networks is often a governmental priority. The design, building
and maintenance of national roads constitute a substantial share of
government budgets. Taking into account the magnitude and
importance of these investments, the expedience, efficiency and
sustainability of these projects are of great public interest. This paper
provides an overview of supply chain management principles applied
to road construction. In addition, road construction performance
measurement systems and ICT solutions are discussed. Road
construction in Estonia is analyzed. The authors propose the
development of a national performance measurement system for road
construction.
Abstract: Indian telecom services industry has been witnessing
a stupendous growth since 1990s. Over the years, subscriber base has
grown steadily and it crossed 950 million marks in March 2012.
India with second largest subscriber base also offers one of the
lowest call tariffs in the world. But in the euphoria of high growth in
services, the equipment manufacturing received least priority. India
mainly depends on imported components from China. Of late, it is
realized that lack of domestic manufacturing may pose a serious
challenge to India-s continued success in the telecom sector.
Therefore, the National Telecom Policy 2012 aims at developing a
strong equipment manufacturing base within India. This paper
realistically assesses India-s true potential in equipment
manufacturing and seeks to identify the emerging issues and
challenges before the Indian telecom equipment manufacturing sector
while it tries to make a transition from an import-dependent industry
to a global manufacturing hub.
Abstract: A business case is a proposal for an investment
initiative to satisfy business and functional requirements. The
business case provides the foundation for tactical decision making
and technology risk management. It helps to clarify how the
organization will use its resources in the best way by providing
justification for investment of resources. This paper describes how
simulation was used for business case benefits and return on
investment for the procurement of 8 production machines. With
investment costs of about 4.7 million dollars and annual operating
costs of about 1.3 million, we needed to determine if the machines
would provide enough cost savings and cost avoidance. We
constructed a model of the existing factory environment consisting of
8 machines and subsequently, we conducted average day simulations
with light and heavy volumes to facilitate planning decisions
required to be documented and substantiated in the business case.
Abstract: Management is required to understand all information security risks within an organization, and to make decisions on which information security risks should be treated in what level by allocating how much amount of cost. However, such decision-making is not usually easy, because various measures for risk treatment must be selected with the suitable application levels. In addition, some measures may have objectives conflicting with each other. It also makes the selection difficult. Therefore, this paper provides a model which supports the selection of measures by applying multi-objective analysis to find an optimal solution. Additionally, a list of measures is also provided to make the selection easier and more effective without any leakage of measures.
Abstract: The issue of leadership has been investigated from
several perspectives; however, very less from ethical perspective.
With the growing number of corporate scandals and unethical roles
played by business leaders in several parts of the world, the need to
examine leadership from ethical perspective cannot be over
emphasized. The importance of leadership credibility has been
discussed in the authentic model of leadership. Authentic leaders
display high degree of integrity, have deep sense of purpose, and
committed to their core values. As a result they promote a more
trusting relationship in their work groups that translates into several
positive outcomes. The present study examined how authentic
leadership contribute to subordinates- trust in leadership and how this
trust, in turn, predicts subordinates- work engagement. A sample of
395 employees was randomly selected from several local banks
operating in Malaysia. Standardized tools such as ALQ, OTI, and
EEQ were employed. Results indicated that authentic leadership
promoted subordinates- trust in leader, and contributed to work
engagement. Also, interpersonal trust predicted employees- work
engagement as well as mediated the relationship between this style of
leadership and employees- work engagement.
Abstract: This research aimed to study employees- perceptions and expectations toward their organization-s corporate social responsibility (CSR), to study the differences between employees- personal factors and level of perceptions and expectations toward CSR, and to study the relationship between employees- perceptions and expectations toward CSR. Purposive sampling and questionnaire were applied to collect information from 400 private company employees in Bangkok metropolitan area. The results revealed that employees had “high" level of perceptions and expectations toward CSR, of which the highest level were given on the area of “corporate governance and transparency". It was found that there was different level of expectations of employees with different period of employment, position and employment (by listed and non-listed companies). Employees of different age and period of employment also had different level of expectations. Employees- perceptions were correlated with their expectations toward CSR.
Abstract: The wisest economic decision of United States in the
20th century was establishing the favorable international monetary
system, and capturing the leadership position in it. This decision gave
economic hegemony to the US for the next more than 7 decades. The
continuation of this hegemony till the next decade seems difficult as
the US economy is under continuous streams of recessions since
2007. On the other hand, Chinese economy is progressing with a
very fast speed and is estimated to pass the US economy till 2025, in
various aspects. Will the US be able to continue its leadership in the
IMS? Will China replace US in the international monetary system?
The answers to these questions have been explored by comparing the
economic competitiveness of US and China, with respect to each
other. The paper concludes that the change in global economic
environment will compel US to share the leadership of international
monetary system with China. This sharing will solve most problems
of the current IMS, but will also birth some new problems.
Abstract: The aim of this study is to discuss the relationship between tourist awareness of environmental issues and their own recreational behaviors in the Taipei Guandu Wetland. A total of 392 questionnaires were gathered for data analysis using descriptive statistics, t-testing, one-way analysis of variance (ANOVA) and least significant difference (LSD) post hoc comparisons. The results showed that most of the visitors there enjoying the beautiful scenery are 21 to 30 years old with a college education. The means and standard deviations indicate that tourists express a positive degree of cognition of environmental issues and recreational behaviors. They suggest that polluting the environment is harmful to the natural ecosystem and that the natural resources of ecotourism are fragile, as well as expressing a high degree of recognition of the need to protect wetlands. Most of respondents are cognizant of the regulations proposed by the Guandu Wetland administration which asks that users exercise self-control and follow recommended guidelines when traveling the wetland. There were significant differences in the degree of cognition related to the variables of age, number of visits and reasons for visiting. We found that most respondents with relatively high levels of education would like to learn more about the wetland and are supportive of its conservation.
Abstract: Not many studies have been undertaken on shareholder activism in emerging economies, including Malaysia. Shareholder activism in emerging economies is on the rise. This paper seeks to comprehend the elements of this activism that are unique to Malaysia, specifically with respect to how the agency problem is controlled through shareholder activism in improving corporate governance practices within target companies. Through shareholder activism, shareholders make contact with a target company to voice their dissatisfaction, suggestions, or recommendations. This paper utilises agency theory to explain institutional shareholder activism. This theory has been extensively used within literature on corporate governance with regards to shareholder activism. The effectiveness of shareholder activism in improving corporate governance will be examined as well. This research provides a further understanding of shareholder activism in emerging economies, such as Malaysia; this research also has the potential to enhance shareholder activism and corporate governance practices in general.
Abstract: The purpose of this paper is to analyze the case of the
U.S. Pivot and to suggest an appropriate model including entry
strategies and success factors for QPS of Cable TV. The
telecommunication companies have been operating QPS including
IPTV service, which enables them to cross over broadcasting areas.
Due to this circumstance, the Cable TV operators are now concerned
and are planning to add QPS with the mobile service. Based on the
Porter's five forces model, an analytical framework has been proposed
to MVNO in Cable TV industry in the United States. As a result of this
study, MVNO in Cable TV industry has to have a clear killer
application with their sufficient contents. Subsequently, the direction
of the future Cable TV industry is proposed.
Abstract: Supplier selection, in real situation, is affected by
several qualitative and quantitative factors and is one of the most
important activities of purchasing department. Since at the time of
evaluating suppliers against the criteria or factors, decision makers
(DMS) do not have precise, exact and complete information, supplier
selection becomes more difficult. In this case, Grey theory helps us
to deal with this problem of uncertainty. Here, we apply Technique
for Order Preference by Similarity to Ideal Solution (TOPSIS)
method to evaluate and select the best supplier by using interval
fuzzy numbers. Through this article, we compare TOPSIS with some
other approaches and afterward demonstrate that the concept of
TOPSIS is very important for ranking and selecting right supplier.
Abstract: The purpose of this research is to study motivation
factors and also to study factors relation to job performance to
compare motivation factors under the personal factor classification
such as gender, age, income, educational level, marital status, and
working duration; and to study the relationship between Motivation
Factors and Job Performance with job satisfactions. The sample
groups utilized in this research were 400 Suan Sunandha Rajabhat
University employees. This research is a quantitative research using
questionnaires as research instrument. The statistics applied for data
analysis including percentage, mean, and standard deviation. In
addition, the difference analysis was conducted by t value computing,
one-way analysis of variance and Pearson’s correlation coefficient
computing. The findings of the study results were as follows the
findings showed that the aspects of job promotion and salary were at
the moderate levels. Additionally, the findings also showed that the
motivations that affected the revenue branch chiefs’ job performance
were job security, job accomplishment, policy and management, job
promotion, and interpersonal relation.