Abstract: The burst of Web 2.0 technology and social
networking tools manifest different styles of learning and managing
knowledge among both knowledge workers and adult learners. In the
Western countries, open-learning concept has been made popular due
to the ease of use and the reach that the technology provides. In
Malaysia, there are still some gaps between the learners- acceptance
of technology and the full implementation of the technology in the
education system. There is a need to understand how adult learners,
who are knowledge workers, manage their personal knowledge via
social networking tools, especially in their learning process. Four
processes of personal knowledge management (PKM) and four
cognitive enablers are proposed supported by analysed data on adult
learners in a university. The model derived from these processes and
enablers is tested and presented, with recommendations on features to be included in adult learners- learning environment.