Abstract: Effective knowledge support relies on providing
operation-relevant knowledge to workers promptly and accurately. A
knowledge flow represents an individual-s or a group-s
knowledge-needs and referencing behavior of codified knowledge
during operation performance. The flow has been utilized to facilitate
organizational knowledge support by illustrating workers-
knowledge-needs systematically and precisely. However,
conventional knowledge-flow models cannot work well in cooperative
teams, which team members usually have diverse knowledge-needs in
terms of roles. The reason is that those models only provide one single
view to all participants and do not reflect individual knowledge-needs
in flows. Hence, we propose a role-based knowledge-flow view model
in this work. The model builds knowledge-flow views (or virtual
knowledge flows) by creating appropriate virtual knowledge nodes
and generalizing knowledge concepts to required concept levels. The
customized views could represent individual role-s knowledge-needs
in teamwork context. The novel model indicates knowledge-needs in
condensed representation from a roles perspective and enhances the
efficiency of cooperative knowledge support in organizations.
Abstract: Corporate Social Responsibility (CSR) has become a
new trend of business governance. Few research studies on CSR
published in Taiwanese academia, especially for medical settings, we
were interested in probing the relationship of CSR and financial
performance in medical settings in Taiwan. The results illustrate that:
(1) a time delay effect exists with a lag between CSR effort and its
performance in the hospital foundation, (2) input into the internal
domains of CSR will be helpful to improve employee productivity in
the hospital foundation, and (3) input into the external domains of CSR
will be helpful in improving financial performance in the hospital
foundation. This study overviews CSR in the medical industry in
Taiwan and the relationship of CSR and financial performance.
Discussions of possible implications from the study results are applied
to consult the CSR concept that will be transferred into a business
strategy for the organization manager.