Abstract: This paper presents a narrative management system
for organizations to capture organization's tacit knowledge
through stories. The intention of capturing tacit knowledge is to
address the problem that comes with the mobility of workforce in
organisation. Storytelling in knowledge management context is
seen as a powerful management tool to communicate tacit
knowledge in organization. This narrative management system is
developed firstly to enable uploading of many types of knowledge
sharing stories, from general to work related-specific stories and
secondly, each video has comment functionality where knowledge
users can post comments to other knowledge users. The narrative
management system allows the stories to browse, search and view
by the users. In the system, stories are stored in a video repository.
Stories that were produced from this framework will improve
learning, knowledge transfer facilitation and tacit knowledge
quality in an organization.