Abstract: Gurus of the Classical Management School (like
Taylor, Fayol and Ford) had an opinion that work must be delegated
to the individual and the individual has to be instructed, his work
assessed and paid based on individual performance. The theories of
the Human Relations School have changed this mentality regarding
the concept of groups. They came to the conclusion that the influence
of groups greatly affects the behaviour and performance of its
members.
Group theories today are characterized by problem-solving teams
and self-managing groups authorized to make decisions and execute;
professional communities also play an important role during the
operation of knowledge management systems.
In this theoretical research we try to find answers to a question:
what kind of characteristics (professional competencies, personal
features, etc.) a successful team needs to manage a change to operate
a knowledge management system step by step.