Abstract: In this paper, the flow of different classes of patients
into a hospital is modelled and analyzed by using the queueing
network analyzer (QNA) algorithm and discrete event simulation.
Input data for QNA are the rate and variability parameters of the
arrival and service times in addition to the number of servers in each
facility. Patient flows mostly match real flow for a hospital in Egypt.
Based on the analysis of the waiting times, two approaches are
suggested for improving performance: Separating patients into
service groups, and adopting different service policies for sequencing
patients through hospital units. The separation of a specific group of
patients, with higher performance target, to be served separately from
the rest of patients requiring lower performance target, requires the
same capacity while improves performance for the selected group of
patients with higher target. Besides, it is shown that adopting the
shortest processing time and shortest remaining processing time
service policies among other tested policies would results in,
respectively, 11.47% and 13.75% reduction in average waiting time
relative to first come first served policy.
Abstract: Electronic mediums such as websites, feeds, blogs and
social media sites are on a daily basis influencing our decision
making, are improving our productivity and are shaping futures of
many consumers and service/product providers. This research
identifies that both customers and business providers heavily rely on
smart phone applications. Based on this, mobile applications
available on iTunes store were studied. It was identified that fruit and
vegetable related applications used by consumers can broadly be
categorized into purchase applications, diaries, tracking health
applications, trip farm location and cooking applications. On the
other hand, applications used by farmers can broadly be classified as:
weather tracking, pests / fertilizer applications and general social
media applications such as Facebook. To blur this farmer-consumer
application divide, our research utilizes Context Specific
eTransformation Framework and based on it identifies characteristic
future consumer-farmer applications will need to have so that the
current divide can be narrowed and consequently better farmerconsumer
supply chain link established.