Abstract: The software industry has been considered a critical
infrastructure for any nation. Several studies have indicated that
national competitiveness increasingly depends upon Information and
Communication Technology (ICT), and software is one of the major
components of ICT, important for both large and small enterprises.
Even though there has been strong growth in the software industry in
Thailand, the industry has faced many challenges and problems that
need to be resolved. For example, the amount of pirated software has
been rising, and Thailand still has a large gap in the digital divide.
Additionally, the adoption among SMEs has been slow. This paper
investigates various issues in the software industry in Thailand, using
information acquired through analysis of secondary sources,
observation, and focus groups. The results of this study can be used
as “lessons learned" for the development of the software industry in
any developing country.
Abstract: The menace of counterfeiting pharmaceuticals/drugs has become a major threat to consumers, healthcare providers, drug manufacturers and governments. It is a source of public health concern both in the developed and developing nations. Several solutions for detecting and authenticating counterfeit drugs have been adopted by different nations of the world. In this article, a dialogue system-based drug counterfeiting detection system was developed and the results of the user satisfaction and acceptability of the system are presented. The results show that the users were satisfied with the system and the system was widely accepted as a means of fighting counterfeited drugs.