Abstract: This paper presents an integrated case based and rule
based reasoning method for car faulty diagnosis. The reasoning
method is done through extracting the past cases from the Proton
Service Center while comparing with the preset rules to deduce a
diagnosis/solution to a car service case. New cases will be stored to
the knowledge base. The test cases examples illustrate the
effectiveness of the proposed integrated reasoning. It has proven
accuracy of similar reasoning if carried out by a service advisor from
the service center.