Abstract: This paper is a report on the findings of a study
conducted at the Institute of Public Administration (IPA) in Saudi
Arabia. The paper applied both qualitative and quantitative
approaches to assess the levels of basic computer applications’ skills
among students enrolled in the preparatory programs of the
institution. Qualitative data have been collected from semi-structured
interviews with the instructors who have previously been assigned to
teach Introduction to information technology courses. Quantitative
data were collected by executing a self-report questionnaire and a
written statistical test. Three hundred eighty enrolled students
responded to the questionnaire and one hundred forty two
accomplished the statistical test. The results indicate the lack of
necessary skills to deal with computer applications among most of
the students who are enrolled in the IPA’s preparatory programs.