Abstract: This paper applies fuzzy AHP to evaluate the service
quality of online auction. Service quality is a composition of various
criteria. Among them many intangible attributes are difficult to
measure. This characteristic introduces the obstacles for respondents
on reply in the survey. So as to overcome this problem, we invite
fuzzy set theory into the measurement of performance and use AHP in
obtaining criteria. We found the most concerned dimension of service
quality is Transaction Safety Mechanism and the least is Charge Item.
Other criteria such as information security, accuracy and information
are too vital.
Abstract: Teachers form the backbone of any educational system, hence selecting qualified candidates is very crucial. In Malaysia, the decision making in the selection process involves a few stages: Initial filtering through academic achievement, taking entry examination and going through an interview session. The last stage is the most challenging since it highly depends on human judgment. Therefore, this study sought to identify the selection criteria for teacher candidates that form the basis for an efficient multi-criteria teacher-candidate selection model for that last stage. The relevant criteria were determined from the literature and also based on expert input that is those who were involved in interviewing teacher candidates from a public university offering the formal training program. There are three main competency criteria that were identified which are content of knowledge, communication skills and personality. Further, each main criterion was divided into a few subcriteria. The Analytical Hierarchy Process (AHP) technique was employed to allocate weights for the criteria and later, integrated a Simple Weighted Average (SWA) scoring approach to develop the selection model. Subsequently, a web-based Decision Support System was developed to assist in the process of selecting the qualified teacher candidates. The Teacher-Candidate Selection (TeCaS) system is able to assist the panel of interviewers during the selection process which involves a large amount of complex qualitative judgments.
Abstract: This article outlines a hybrid method, incorporating
multiple techniques into an evaluation process, in order to select
competitive suppliers in a supply chain. It enables a purchaser to do
single sourcing and multiple sourcing by calculating a combined
supplier score, which accounts for both qualitative and quantitative
factors that have impact on supply chain performance.
Abstract: The forming process parameters of Selective Laser
Sintering(SLS) directly affect the forming efficiency and forming
quality. Therefore, to determine reasonable process parameters is
particularly important. In this paper, the weight of each target of the
forming quality and efficiency is firstly calculated with the Analytic
Hierarchy Process. And then the size of each target is measured by
orthogonal experiment. Finally, the sum of the product of each target
with the weight is compared to the process parameters in each group
and obtained the optimal molding process parameters.
Abstract: Property investment in the real estate industry has a
high risk due to the uncertainty factors that will affect the decisions
made and high cost. Analytic hierarchy process has existed for some
time in which referred to an expert-s opinion to measure the
uncertainty of the risk factors for the risk analysis. Therefore,
different level of experts- experiences will create different opinion
and lead to the conflict among the experts in the field. The objective
of this paper is to propose a new technique to measure the uncertainty
of the risk factors based on multidimensional data model and data
mining techniques as deterministic approach. The propose technique
consist of a basic framework which includes four modules: user,
technology, end-user access tools and applications. The property
investment risk analysis defines as a micro level analysis as the
features of the property will be considered in the analysis in this
paper.
Abstract: To help the client to select a competent agent
construction enterprise (ACE), this study aims to investigate the
selection standards by using the Fuzzy Analytic Hierarchy Process
(FAHP) and build an evaluation mathematical model with Grey
Relational Analysis (GRA). According to the outputs of literature
review, four orderly levels are established within the model, taking the
consideration of various agent construction models in practice. Then,
the process of applying FAHP and GRA is discussed in detailed.
Finally, through a case study, this paper illustrates how to apply these
methods in getting the weights of each standard and the final
assessment result.