Enhancing Seamless Communication Through a user Co-designed Wearable Device
This work aims to describe the process of developing
services and applications of seamless communication within a
Telecom Italia long-term research project, which takes as central aim
the design of a wearable communication device. In particular, the
objective was to design a wrist phone integrated into everyday life of
people in full transparency. The methodology used to design the
wristwatch was developed through several subsequent steps also
involving the Personas Layering Framework. The data collected in
this phases have been very useful for designing an improved version
of the first two concepts of wrist phone going to change aspects
related to the four critical points expressed by the users.
[1] Amft, O., Lauffer, M., Ossevoort, S., Macaluso, F., Lukowicz, P., &
Tröster, G. Design of the QBIC wearable computing platform,
Proceedings of the 15th IEEE International Conference on Application-
Specific Systems, Architectures and Processors (ASAP-04), IEEE, 2004,
398-410.
[2] Billinghurst, M. (2002). Wearable Appliances: The Future of Wearable
Computing. Appliance Design, 2, 5-6
[3] Borglund, E., Öberg, L.-M., Scenario planning and personas as aid to
reduce uncertainty of future users, in Proc. 30th Information Systems
Research Seminar in Scandinavia IRIS 2007.
[4] Carroll, J. M., Five reasons for scenario-based design, Interacting with
Computers, 13(1), 43-60, 1999.
[5] Carroll, J. M., Making use: Scenario-based design of human-computer
interactions. Cambridge, Mass.: MIT Press, 2000
[6] Censis: Sesto Rapporto Censis-Ucsi sulla comunicazione in Italia 2006:
Le diete mediatiche degli italiani nello scenario europeo, Roma 2006
[7] Cooper A., The Inmates Are Running the Asylum: Why High Tech
Products Drive Us Crazy and How To Restore The Sanity. Sams,
Indianapolis, Ind., 1999.
[8] Crossan, A. Williamson, J., Brewster, S. and Murray-Smith, R. Wrist
rotation for interaction in mobile contexts. Proc. MobileHCI '08, 2008
435-438
[9] Guercio, E., Marcengo, A. and Rapp, A. How to connect user research
and not so forthcoming technology scenarios - The extended home
environment case study. Journal of Social Sciences, Volume 2, Number
4, (2007), 203-208
[10] Istat: L-uso del tempo Indagine multiscopo sulle famiglie "Uso del
tempo" - Anni 2002-2003, Roma 2007
[11] Istat: La vita quotidiana nel 2005: Indagine multiscopo sulle
famiglie"Aspetti della vita quotidiana" Anno 2005, Roma 2007
[12] Istat: Reddito e condizioni di vita: Indagine sulle condizioni di vita -
Anno 2004, Roma 2007.
[13] Kim J., He J., Lyons, K. Starner, T. The gesture watch: a wireless
contact-free gesture based wrist interface. In Proc. of IEEE International
Symposium on Wearable Computers, 2007, 15-22
[14] Lawo, M., Witt, H., Kenn, H., Nicolai, T., Leibrand, R.: A Glove for
Seamless Computer Interaction - Understand the WINSPECT. In Proc.
of the Smart Glove Workshop, Technical Report 33, 2006, 3-8
[15] Marcengo, A., Guercio, E., Rapp, A., Personas layering: a cost effective
model for service design in medium-long term Telco research projects.
To appear in Proc. of IHCI 2009
[16] Miyamae, M, Terada, T., Tsukamoto, M., & Nishio, S. Design and
Implementation of an Extensible Rule Processing System for Wearable
Computing, Proceedings of the First Annual International Conference on
Mobile and Ubiquitous Systems: Networking and Services
(MobiQuitous-04), IEEE, 2004, 392-400.
[17] Narayanaswami, C. & Raghunath, M.T. Designing a new form factor for
wearable computing, Pervasive Computing, IEEE, Oct.-Dec. 2002, 1(4),
42-48.
[18] Nielsen, L., From user to character - an investigation into userdescriptions
in scenarios. In Proc. Design of Interactive Systems
DIS2002, 2002.
[19] Nielsen, L., Engaging personas and narrative scenarios, (Vol. 17, PhD
Series). Copenhagen: Samfundslitteratur, 2004
[20] Oakley, I. and Park, J. (2009), "Motion Marking Menus: an eyes-free
approach to motion input for handheld devices" International Journal of
Human-Computer Studies, 67, 2009, 515-532.
[21] Pruitt, J., Grudin, J. "Personas: Practice and Theory," in Proc. DUX
2003, ACM Press (2003), 1-15.
[22] Pruitt, J., Adlin, T., The Persona Lifecycle: Keeping People in Mind
Throughout Product Design. Morgan Kaufmann, 2006.
[23] Rekimoto, J. GestureWrist and GesturePad: Unobtrusive Wearable
Interaction Devices, In Proc. of the 5th IEEE International Symposium
on Wearable Computers, 2001
[24] Spells, L., McBride, M., & Graves, C. Wearable Computing System for
Embedded Instruction of Manual-Intensive Procedural Tasks in Clean
Room Environments," Information Technology Based Higher Education
and Training (ITHET) 2005, 6th International Conference on 7-9, July
2005, F3A/21 - F3A/26.
[25] Tsukamoto, M., Wearable Computing in Daily Life, Proceedings of the
2004 International Symposium on Application and the Internet
Workshops (SAINTW-04), IEEE, 2004, 291-292.
[26] Witt, H., Nicolai, T., Kenn. H.: Designing a Wearable User Interface for
Hands-free Interaction in Maintenance Applications. In Proc. of IEEE
International Conference on Pervasive Computing and Communications
(PerCom), 2006
[1] Amft, O., Lauffer, M., Ossevoort, S., Macaluso, F., Lukowicz, P., &
Tröster, G. Design of the QBIC wearable computing platform,
Proceedings of the 15th IEEE International Conference on Application-
Specific Systems, Architectures and Processors (ASAP-04), IEEE, 2004,
398-410.
[2] Billinghurst, M. (2002). Wearable Appliances: The Future of Wearable
Computing. Appliance Design, 2, 5-6
[3] Borglund, E., Öberg, L.-M., Scenario planning and personas as aid to
reduce uncertainty of future users, in Proc. 30th Information Systems
Research Seminar in Scandinavia IRIS 2007.
[4] Carroll, J. M., Five reasons for scenario-based design, Interacting with
Computers, 13(1), 43-60, 1999.
[5] Carroll, J. M., Making use: Scenario-based design of human-computer
interactions. Cambridge, Mass.: MIT Press, 2000
[6] Censis: Sesto Rapporto Censis-Ucsi sulla comunicazione in Italia 2006:
Le diete mediatiche degli italiani nello scenario europeo, Roma 2006
[7] Cooper A., The Inmates Are Running the Asylum: Why High Tech
Products Drive Us Crazy and How To Restore The Sanity. Sams,
Indianapolis, Ind., 1999.
[8] Crossan, A. Williamson, J., Brewster, S. and Murray-Smith, R. Wrist
rotation for interaction in mobile contexts. Proc. MobileHCI '08, 2008
435-438
[9] Guercio, E., Marcengo, A. and Rapp, A. How to connect user research
and not so forthcoming technology scenarios - The extended home
environment case study. Journal of Social Sciences, Volume 2, Number
4, (2007), 203-208
[10] Istat: L-uso del tempo Indagine multiscopo sulle famiglie "Uso del
tempo" - Anni 2002-2003, Roma 2007
[11] Istat: La vita quotidiana nel 2005: Indagine multiscopo sulle
famiglie"Aspetti della vita quotidiana" Anno 2005, Roma 2007
[12] Istat: Reddito e condizioni di vita: Indagine sulle condizioni di vita -
Anno 2004, Roma 2007.
[13] Kim J., He J., Lyons, K. Starner, T. The gesture watch: a wireless
contact-free gesture based wrist interface. In Proc. of IEEE International
Symposium on Wearable Computers, 2007, 15-22
[14] Lawo, M., Witt, H., Kenn, H., Nicolai, T., Leibrand, R.: A Glove for
Seamless Computer Interaction - Understand the WINSPECT. In Proc.
of the Smart Glove Workshop, Technical Report 33, 2006, 3-8
[15] Marcengo, A., Guercio, E., Rapp, A., Personas layering: a cost effective
model for service design in medium-long term Telco research projects.
To appear in Proc. of IHCI 2009
[16] Miyamae, M, Terada, T., Tsukamoto, M., & Nishio, S. Design and
Implementation of an Extensible Rule Processing System for Wearable
Computing, Proceedings of the First Annual International Conference on
Mobile and Ubiquitous Systems: Networking and Services
(MobiQuitous-04), IEEE, 2004, 392-400.
[17] Narayanaswami, C. & Raghunath, M.T. Designing a new form factor for
wearable computing, Pervasive Computing, IEEE, Oct.-Dec. 2002, 1(4),
42-48.
[18] Nielsen, L., From user to character - an investigation into userdescriptions
in scenarios. In Proc. Design of Interactive Systems
DIS2002, 2002.
[19] Nielsen, L., Engaging personas and narrative scenarios, (Vol. 17, PhD
Series). Copenhagen: Samfundslitteratur, 2004
[20] Oakley, I. and Park, J. (2009), "Motion Marking Menus: an eyes-free
approach to motion input for handheld devices" International Journal of
Human-Computer Studies, 67, 2009, 515-532.
[21] Pruitt, J., Grudin, J. "Personas: Practice and Theory," in Proc. DUX
2003, ACM Press (2003), 1-15.
[22] Pruitt, J., Adlin, T., The Persona Lifecycle: Keeping People in Mind
Throughout Product Design. Morgan Kaufmann, 2006.
[23] Rekimoto, J. GestureWrist and GesturePad: Unobtrusive Wearable
Interaction Devices, In Proc. of the 5th IEEE International Symposium
on Wearable Computers, 2001
[24] Spells, L., McBride, M., & Graves, C. Wearable Computing System for
Embedded Instruction of Manual-Intensive Procedural Tasks in Clean
Room Environments," Information Technology Based Higher Education
and Training (ITHET) 2005, 6th International Conference on 7-9, July
2005, F3A/21 - F3A/26.
[25] Tsukamoto, M., Wearable Computing in Daily Life, Proceedings of the
2004 International Symposium on Application and the Internet
Workshops (SAINTW-04), IEEE, 2004, 291-292.
[26] Witt, H., Nicolai, T., Kenn. H.: Designing a Wearable User Interface for
Hands-free Interaction in Maintenance Applications. In Proc. of IEEE
International Conference on Pervasive Computing and Communications
(PerCom), 2006
@article{"International Journal of Business, Human and Social Sciences:58186", author = "A. Marcengo and A. Rapp and E. Guercio", title = "Enhancing Seamless Communication Through a user Co-designed Wearable Device", abstract = "This work aims to describe the process of developing
services and applications of seamless communication within a
Telecom Italia long-term research project, which takes as central aim
the design of a wearable communication device. In particular, the
objective was to design a wrist phone integrated into everyday life of
people in full transparency. The methodology used to design the
wristwatch was developed through several subsequent steps also
involving the Personas Layering Framework. The data collected in
this phases have been very useful for designing an improved version
of the first two concepts of wrist phone going to change aspects
related to the four critical points expressed by the users.", keywords = "Design, Interaction, User Centred Design, Wristphone.", volume = "4", number = "8", pages = "1913-7", }
