Towards a Systematic, Cost-Effective Approach for ERP Selection
Existing experiences indicate that one of the most
prominent reasons that some ERP implementations fail is related to
selecting an improper ERP package. Among those important factors
resulting in inappropriate ERP selections, one is to ignore preliminary
activities that should be done before the evaluation of ERP packages.
Another factor yielding these unsuitable selections is that usually
organizations employ prolonged and costly selection processes in
such extent that sometimes the process would never be finalized
or sometimes the evaluation team might perform many key final
activities in an incomplete or inaccurate way due to exhaustion, lack
of interest or out-of-date data. In this paper, a systematic approach
that recommends some activities to be done before and after the
main selection phase is introduced for choosing an ERP package. On
the other hand, the proposed approach has utilized some ideas that
accelerates the selection process at the same time that reduces the
probability of an erroneous final selection.
[1] Haghighi H., Shahhosseini H.S., and Mobasheri M.: Enterprise Resource
Planning Software: Development, Evaluation, Selection, and Implementation
(In Persian), Nashre Nikpey, in print, 2009.
[2] Bernroider E. and Koch S.: Differences in Characteristics of the ERP
System Selection Process between Small or Medium and Large Organizations,
Proc. of the 6th Americas Conference on Information Systems
(AMCIS 2000), 2000.
[3] Brehm L., Heinzl A., and Markus M.L.: Tailoring ERP Systems: A
Spectrum of Choices and their Implications, Proc. of the 34th Hawaii
International Conference on System Sciences, 2001.
[4] Calisir F. and Calisir F.: The Relation of Interface Usability Characteristics,
Perceived Usefulness, and Perceived Ease of Use to End-
User Satisfaction with Enterprise Resource Planning (ERP) Systems,
Computers in Human Behavior, vol. 20, no. 4, pp. 505-515, 2004.
[5] Grabski S. V. and Leech S. A.: Complementary Controls and ERP
Implementation Success, International Journal of Accounting Information
Systems, vol. 8, 2007.
[6] Karsak E. E. and O¨ zogul C. O.: An Integrated Decision Making Approach
for ERP System Selection, Expert Systems with Applications, vol. 36, pp.
660-667, 2009.
[7] Porter-Roth B.: Request for Proposal: A Guide to Effective RFP Development,
Addison-Wesley, 2002.
[8] Sudzina F. and Johansson B.: Finding ERP Requirements that Support
Strategic Management in Organizations, Proc. of Academic International
Conf., Increasing Competitiveness or Regional, National and International
Markets Development - New Challenges, 2007.
[1] Haghighi H., Shahhosseini H.S., and Mobasheri M.: Enterprise Resource
Planning Software: Development, Evaluation, Selection, and Implementation
(In Persian), Nashre Nikpey, in print, 2009.
[2] Bernroider E. and Koch S.: Differences in Characteristics of the ERP
System Selection Process between Small or Medium and Large Organizations,
Proc. of the 6th Americas Conference on Information Systems
(AMCIS 2000), 2000.
[3] Brehm L., Heinzl A., and Markus M.L.: Tailoring ERP Systems: A
Spectrum of Choices and their Implications, Proc. of the 34th Hawaii
International Conference on System Sciences, 2001.
[4] Calisir F. and Calisir F.: The Relation of Interface Usability Characteristics,
Perceived Usefulness, and Perceived Ease of Use to End-
User Satisfaction with Enterprise Resource Planning (ERP) Systems,
Computers in Human Behavior, vol. 20, no. 4, pp. 505-515, 2004.
[5] Grabski S. V. and Leech S. A.: Complementary Controls and ERP
Implementation Success, International Journal of Accounting Information
Systems, vol. 8, 2007.
[6] Karsak E. E. and O¨ zogul C. O.: An Integrated Decision Making Approach
for ERP System Selection, Expert Systems with Applications, vol. 36, pp.
660-667, 2009.
[7] Porter-Roth B.: Request for Proposal: A Guide to Effective RFP Development,
Addison-Wesley, 2002.
[8] Sudzina F. and Johansson B.: Finding ERP Requirements that Support
Strategic Management in Organizations, Proc. of Academic International
Conf., Increasing Competitiveness or Regional, National and International
Markets Development - New Challenges, 2007.
@article{"International Journal of Business, Human and Social Sciences:54269", author = "Hassan Haghighi and Omid Mafi", title = "Towards a Systematic, Cost-Effective Approach for ERP Selection", abstract = "Existing experiences indicate that one of the most
prominent reasons that some ERP implementations fail is related to
selecting an improper ERP package. Among those important factors
resulting in inappropriate ERP selections, one is to ignore preliminary
activities that should be done before the evaluation of ERP packages.
Another factor yielding these unsuitable selections is that usually
organizations employ prolonged and costly selection processes in
such extent that sometimes the process would never be finalized
or sometimes the evaluation team might perform many key final
activities in an incomplete or inaccurate way due to exhaustion, lack
of interest or out-of-date data. In this paper, a systematic approach
that recommends some activities to be done before and after the
main selection phase is introduced for choosing an ERP package. On
the other hand, the proposed approach has utilized some ideas that
accelerates the selection process at the same time that reduces the
probability of an erroneous final selection.", keywords = "enterprise resource planning, evaluation and selectionof ERP packages, organizational readiness for employing ERP, evaluationlists.", volume = "4", number = "1", pages = "20-7", }