Abstract: Enterprise resource planning (ERP) is an integrated system that helps companies in managing their resources. There are two types of ERP systems, the traditional ERP systems, and the cloud ERP systems. Cloud ERP systems were introduced after the development of cloud computing technology. This research aims to identify the factors that affect the adoption of cloud ERP in Egyptian companies. Moreover, the aim of our study is to provide guidance to Egyptian companies in the cloud ERP adoption decision and to participate in increasing the number of the cloud ERP studies that are conducted in the Middle East and in developing countries. There are many factors influencing the adoption of cloud ERP in Egyptian organizations which are discussed and explained in the research. Those factors are examined through combining the Diffusion of Innovation theory (DOI) and technology-organization-environment framework (TOE). Data were collected through a survey that was developed using constructs from the existing studies of cloud computing and cloud ERP technologies and was then modified to fit our research. The analysis of the data was based on Structural Equation Modeling (SEM) using Smart PLS software that was used for the empirical analysis of the research model.
Abstract: The Extended Enterprise Resource Planning (ERPII)
system usually requires massive amounts of storage space, powerful
servers, and large upfront and ongoing investments to purchase and
manage the software and the related hardware which are not
affordable for organizations. In recent decades, organizations prefer
to adapt their business structures with new technologies for
remaining competitive in the world economy. Therefore, cloud
computing (which is one of the tools of information technology (IT))
is a modern system that reveals the next-generation application
architecture. Also, cloud computing has had some advantages that
reduce costs in many ways such as: lower upfront costs for all
computing infrastructure and lower cost of maintaining and
supporting. On the other hand, traditional ERPII is not responding for
huge amounts of data and relations between the organizations. In this
study, based on a literature study, ERPII is investigated in the context
of cloud computing where the organizations operate more efficiently.
Also, ERPII conditions have a response to needs of organizations in
large amounts of data and relations between the organizations.
Abstract: The paper intends to bring out a real life experience encountered during actual implementation of a large scale Tier-1 Enterprise Resource Planning (ERP) system in a multi-location, discrete manufacturing organization in India, involved in manufacturing of auto components and aggregates. The business complexities, prior to the implementation of ERP, include multi-product with hierarchical product structures, geographically distributed multiple plant locations with disparate business practices, lack of inter-plant broadband connectivity, existence of disparate legacy applications for different business functions, and non-standardized codifications of products, machines, employees, and accounts apart from others. On the other hand, the manufacturing environment consisted of processes like Assemble-to-Order (ATO), Make-to-Stock (MTS), and Engineer-to-Order (ETO) with a mix of discrete and process operations. The paper has highlighted various business plan areas and concerns, prior to the implementation, with specific focus on strategic issues and objectives. Subsequently, it has dealt with the complete process of ERP implementation, starting from strategic planning, project planning, resource mobilization, and finally, the program execution. The step-by-step process provides a very good learning opportunity about the implementation methodology. At the end, various organizational challenges and lessons emerged, which will act as guidelines and checklist for organizations to successfully align and implement ERP and achieve their business objectives.
Abstract: Business education has been criticized for being too theoretical and distant from business life. Different types of experiential learning environments ranging from manual role-play to computer simulations and enterprise resource planning (ERP) systems have been used to introduce the realistic and practical experience into business learning. Each of these learning environments approaches business learning from a different perspective. The implementations tend to be individual exercises supplementing the traditional courses. We suggest combining them into a business skills laboratory resembling an actual workplace. In this paper, we present a concrete implementation of an ERP-supported business learning environment that is used throughout the first year undergraduate business curriculum. We validate the implementation by evaluating the learning outcomes through the different domains of Bloom’s taxonomy. We use the role-play oriented practice enterprise model as a comparison group. Our findings indicate that using the ERP simulation improves the poor and average students’ lower-level cognitive learning. On the affective domain, the ERP-simulation appears to enhance motivation to learn as well as perceived acquisition of practical hands-on skills.
Abstract: Information quality is a major performance measure for an Enterprise Resource Planning (ERP) system of any firm. This study identifies various critical success factors of information quality. The effect of various critical success factors like project management, reengineering efforts and interdepartmental communications on information quality is analyzed using a multiple regression model. Here quantitative data are collected from respondents from various firms through structured questionnaire for assessment of the information quality, project management, reengineering efforts and interdepartmental communications. The validity and reliability of the data are ensured using techniques like factor analysis, computing of Cronbach’s alpha. This study gives relative importance of each of the critical success factors. The findings suggest that among the various factors influencing information quality careful reengineering efforts are the most influencing factor. This paper gives clear insight to managers and practitioners regarding the relative importance of critical success factors influencing information quality so that they can formulate a strategy at the beginning of ERP system implementation.
Abstract: The critical key success factors, which have to be targeted with appropriate change management, are the user acceptance and support of a new Enterprise Resource Planning (ERP) system at the early implementation stages. This becomes even more important in Arab context where national and organisational culture with a different value and belief system, resulting in different management styles, might not complement with Western business culture embedded in the predefined standard business processes of existing ERP packages. This study explains and critically evaluates research into national and organizational culture and the influence of different national cultures on the implementation and reengineering process of ERP packages in an Arab context. Using a case study, realized through a quantitative survey testing five of Martinsons’s and Davison’s propositions in a Libyan sample company, confirmed the expected results from the literature review that culture has an impact on the implementation process and that employee empowerment is an unavoidable consequence of an ERP implementation.
Abstract: Nowadays, the amounts of companies which tend to
have an Enterprise Resource Planning (ERP) application are
increasing. Although ERP projects are expensive, time consuming,
and complex, there are some successful experiences. These days,
developing countries are striving to implement ERP projects
successfully; however, there are many obstacles. Therefore, these
projects would be failed or partially failed. This paper concerns the
implementation of a successful ERP implementation, IFS, in Iran at
Dana Geophysics Company (DGC). After a short review of ERP and
ERP market in Iran, we propose a three phases deployment
methodology (phase 1: Preparation and Business Process
Management (BPM) phase 2: implementation and phase 3: testing,
golive-1 (pilot) and golive-2 (final)). Then, we present five guidelines
(Project Management, Change Management, Business Process
Management (BPM), Training& Knowledge Management, and
Technical Management), which were chose as work streams. In this
case study we present lessons learned in Project management and
Business process Management.
Abstract: This paper presents the findings of the investigation of ERP implementation, challenges experiences by a South African Company in ERP implementation, success factors, failures, and propose recommendations to improve ERP implementation. The data collections methods used are questionnaires. The paper contributes to discussion on ERP implementation in developing economics.
Abstract: Business Process Reengineering (BPR) is an essential tool before an information system project implementation. Enterprise Resource Planning (ERP) projects definitely require the standardization and fixation of business processes from customer order to shipment. Therefore, ERP implementations are well proven to be coupled with BPR, although the extend and timing of BPR with respect to ERP implementation differ. This study aims at analyzing the effects of BPR on ERP implementation success. Basing on two Turkish ERP implementations in pharmaceutical sector, a comparative study is performed. One of the ERP implementations took place after a BPR implementation, whereas the other implementation was without a prior BPR application. Both implementations have been realized with the same consultant team, the case with prior BPR implementation going live first. The results of the case study reveal that if business processes are not optimized and improved before an ERP implementation, ERP live system would face with disharmony problems of processes and processes automated by ERP. This suggests a definite precedence relationship between BPR and ERP applications
Abstract: Constant upgrading of Enterprise Resource Planning
(ERP) systems is necessary, but can cause new defects. This paper
attempts to model the likelihood of defects after completed upgrades
with Weibull defect probability density function (PDF). A case study
is presented analyzing data of recorded defects obtained for one ERP
subsystem. The trends are observed for the value of the parameters
relevant to the proposed statistical Weibull distribution for a given
one year period. As a result, the ability to predict the appearance of
defects after the next upgrade is described.
Abstract: Advances in information technology, recent changes in business environment, globalization, deregulation, privatization have made running a successful business more difficult than ever before. To remain successful and to be competitive have forced companies to react to the new changes in order to survive and succeed. The implementation of an Enterprise Resource planning (ERP) system improves information flow, reduce costs, establish linkage with suppliers and reduce response time to customer needs. This paper focuses on a sample of Greek companies, investigates the ERP market in Greece, the reasons why the Greek companies are investing in ERP systems, the benefits that users have achieved and the influence of ERP systems on the use of new accounting practices. The results indicate a greater level on information integration, flexibility in information access and greater functionality provided by ERP systems but little influence on the use of new accounting practices.
Abstract: One of the most important aspects expected from an
ERP system is to mange user\administrator manual documents
dynamically. Since an ERP package is frequently changed during its
implementation in customer sites, it is often needed to add new
documents and/or apply required changes to existing documents in
order to cover new or changed capabilities. The worse is that since
these changes occur continuously, the corresponding documents
should be updated dynamically; otherwise, implementing the ERP
package in the organization encounters serious risks. In this paper, we
propose a new architecture which is based on the agent oriented
vision and supplies the dynamic document generation expected from
ERP systems using several independent but cooperative agents.
Beside the dynamic document generation which is the main issue of
this paper, the presented architecture will address some aspects of
intelligence and learning capabilities existing in ERP.
Abstract: The aim of this paper is to examine factors related to system environment (namely, system quality and vendor support) that influences ERP implementation success in Iranian companies. Implementation success is identified using user satisfaction and organizational impact perspective. The study adopts the survey questionnaire approach to collect empirical data. The questionnaire was distributed to ERP users and a total of 384 responses were used for analysis. The results illustrated that both system quality and vendor support have significant effect on ERP implementation success. This implies that companies must ensure they source for the best available system and a vendor that is dependable, reliable and trustworthy.
Abstract: ERP systems are often supposed to be implemented
and deployed in multi-national companies. On the other hand, an
ERP developer may plan to market and sale its product in various
countries. Therefore, an EPR system should have the ability to
communicate with its users, who usually have different languages
and cultures, in a suitable way. EPR support of Multilanguage
capability is a solution to achieve this objective. In this paper, an
agent oriented architecture including several independent but
cooperative agents has been suggested that helps to implement
Multilanguage EPR systems.
Abstract: It well recognized that one feature that makes a
successful company is its ability to successfully align its business goals with its information communication technologies platform.
Enterprise Resource Planning (ERP) systems contribute to achieve better performance by integrating various business functions and
providing support for information flows. However, the technological
systems complexity is known to prevent the business users to exploit in an efficient way the Enterprise Resource Planning Systems (ERP).
This paper aims to investigate the role of training in improving the
usage of ERP systems. To this end, we have designed an instrument
survey to employees of a Norwegian multinational global provider of
technology solutions. Based on the analysis of collected data, we have delineated a training model that could be high relevance for
both researchers and practitioners as a step towards a better
understanding of ERP system implementation.
Abstract: In order to survive in a rapidly changing business environment, Malaysian business firms must improve their own business practices and procedures. This paper describes the impact of Critical Success Factors (CSFs) during the Enterprise Resource Planning (ERP) system implementations using the responses from 151 organizations that completed or are in the process of completing an ERP implementation and identifying the key benefits of ERP implementation in the firm. The importance of these factors was investigated within Malaysian companies using questionnaire survey method. Our results provide advice to management on how best to utilize their limited resources to choose those CSFs that are most likely to have an impact upon the implementation of the ERP system.
Abstract: Existing experiences indicate that one of the most
prominent reasons that some ERP implementations fail is related to
selecting an improper ERP package. Among those important factors
resulting in inappropriate ERP selections, one is to ignore preliminary
activities that should be done before the evaluation of ERP packages.
Another factor yielding these unsuitable selections is that usually
organizations employ prolonged and costly selection processes in
such extent that sometimes the process would never be finalized
or sometimes the evaluation team might perform many key final
activities in an incomplete or inaccurate way due to exhaustion, lack
of interest or out-of-date data. In this paper, a systematic approach
that recommends some activities to be done before and after the
main selection phase is introduced for choosing an ERP package. On
the other hand, the proposed approach has utilized some ideas that
accelerates the selection process at the same time that reduces the
probability of an erroneous final selection.
Abstract: ERP systems are the largest software applications adopted by universities, along with quite significant investments in their implementation. However, unlike other applications little research has been conducted regarding these systems in a university environment. This paper aims at providing a critical review of previous research in ERP system in higher education with a special focus on higher education in Australia. The research not only forms the basis of an evaluation of previous research and research needs, it also makes inroads in identifying the payoff of ERPs in the sector from different perspectives with particular reference to the user. The paper is divided into two parts, the first part focuses on ERP literature in higher education at large, while the second focuses on ERP literature in higher education in Australia.
Abstract: Over the past few years, companies in developing
countries have implemented enterprise resource planning (ERP)
systems. Regardless of the various benefits of the ERP system, its
adoption and implementation have not been without problems. Many
companies have assigned considerable organizational resources to
their ERP projects, but have encountered unexpected challenges.
Neglecting a number of important factors in ERP projects might lead
to failure instead of success. User satisfaction is among those factors
that has a major influence on ERP implementation success. So, this
paper intends to investigate the key factors that create ERP users-
satisfaction and to discover whether ERP users- satisfaction varies
among different users- profiles. The study was conducted using a
survey questionnaire which was distributed to ERP users in Iranian
organizations. A total of 384 responses were collected and analyzed.
The findings indicated that younger ERP users tend to be more
satisfied with ERP systems. Furthermore, ERP users with more
experiences in IT and also more educated users have more
satisfaction with ERP softwares. However, the study found no
satisfaction differences between men and women users.
Abstract: The main problems of data centric and open source
project are large number of developers and changes of core
framework. Model-View-Control (MVC) design pattern significantly
improved the development and adjustments of complex projects.
Entity framework as a Model layer in MVC architecture has
simplified communication with the database. How often are the new
technologies used and whether they have potentials for designing
more efficient Enterprise Resource Planning (ERP) system that will
be more suited to accountants?